Nobu Hotel Toronto

Hotels
33 Mercer Street , Toronto , CA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent, attentive staff (multiple mentions of May, Mathilda)
Outstanding breakfast and food
Incredible views and great location
Luxurious, well-appointed rooms and suites
Spotless rooms / good housekeeping overall
Good gym and in-room amenities (Dyson, electronic toilets)
Cons:
No lobby and no dedicated spa
Limited dining/room service hours (Nobu closes at 10pm)
Elevator malfunction / safety incident
Expensive parking (~$80/day)
Inconsistent housekeeping in some reports
Small breakfast room / seating constraints

Categories

Cleanliness
1
Rooms described as spotless and well maintained in multiple reviews, though a few notes cite occasional housekeeping misses.
Service
1
Staff repeatedly praised (mentions of May, Mathilda and attentive service); however there are isolated serious service issues (poor welcome report, slow technician response to stuck elevator).
Location
1
Multiple mentions of incredible views and a great location in Toronto.
Room Quality
1
Rooms and suites described as luxurious, spacious and well appointed (Dyson hairdryers, straighteners, electronic toilets, comfortable beds).
Amenities
1
Mixed: strong in-room amenities but consistent complaints about missing common amenities (no lobby, no dedicated spa), limited dining/room service hours and a small breakfast room.
Value for Money
1
Concerns about value due to extra charges (approx. $80/day parking reported) and missing expected 5-star amenities for the price.
Food and Beverage
1
Food and especially breakfast receive frequent high praise (described as amazing/exquisite), though limited service hours are noted.
Overall Experience
1
Generally many glowing stays highlighting staff and quality, but a number of significant negative incidents (elevator safety scare, poor welcome, amenity shortfalls) create a polarized overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:12

Property Description

Discover the elegance and sophistication of Nobu Hotel Toronto, where luxury meets comfort in the heart of the vibrant city.

Unparalleled Amenities
Indulge in our air-conditioned rooms equipped with modern conveniences, including a coffee machine and complimentary WiFi. Each room offers a private bathroom with free toiletries, ensuring a refreshing stay.

Culinary Excellence
Savor the flavors of Japan at our renowned restaurant, featuring exquisite dining options and an inviting bar. Start your day with an à la carte breakfast, made to energize your adventures.

Prime Location
Situated near popular attractions like the CN Tower and Rogers Centre, you’ll have the best of Toronto right at your doorstep. With free bikes available, exploring the city has never been easier.

Experience a blend of luxury and convenience at Nobu Hotel Toronto—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Serge • solo_traveller • ca
10
Excellent hotel. Would stay again but would prioritize it for a fun trip over a work trip.
Pros:

The facilities are beautiful and the staff was excellent. The rooms were very comfortable and well designed.

Cons:

Room didn't have a comfortable place to work. The tiny table and chair were lacking.

2026-09-18 • via Nuitee
K
Kevin • couple • us
10
2026-09-05 • via Nuitee
C
Claudia • couple • bm
10
2026-08-28 • via Nuitee
O
Owi ebubu • solo_traveller • ng
9
Family stay made memorable
Pros:

Excellent boutique hotel. The decor , ambiance , staff , facilities all top tier

Cons:

Nothing

2026-08-27 • via Nuitee
M
Michael • couple • us
10
2026-08-25 • via Nuitee
A
Abdulhalim • family_with_children • ae
8
Great location and funky a hotel with a Japanese touch
Pros:

the rooms are spacious, bathrooms are amazing with heated floors and smart toilets. bed is very comfortable. The staff are nice and supportive. I like the free bar refill. also electric blinds is a plus.

Cons:

The bkfast area is tight, the food is below expectations and during high season they ran out of pastries. Also if you arriving after midnight it will be tricky to get into the hotel. Gym is a bit small.

2026-08-20 • via Nuitee
C
Catharina • couple • de
10
Sogar noch besser als erwartet
Pros:

Wo anfangen: einfach gesagt fast das beste Hotel in dem wir je waren. Angefangen von den Mitarbeitenden, dem aufmerksamen Service, die Zimmer mit Blick und der fantastischen Ausstattung, das tolle (inkludierte) Frühstück (welches am Abreisetag für uns sogar vorgezogen wurde) - also das ist wirkliche Gastfreundschaft und Luxus. Vielen Dank.

Cons:

Jammern auf sehr hohem Niveau und der einzige Punkt: eine leider sehr ineffiziente dafür sehr laute Klimaanlage
Diese hat dem ganzen rundum gelungenen Hotelerlebnis jedoch keinen Abbruch getan

2026-08-17 • via Nuitee
O
Oliver • couple • de
7
2026-08-16 • via Nuitee
O
Oliver • family_with_children • de
7
2026-08-16 • via Nuitee
M
Mahsa • family_with_children • ir
10
You should really experience it
Pros:

The interior design and quality of finishing

Cons:

The gym and breakfast area
Had no light and view

2026-08-16 • via Nuitee
D
Dodoro72 • solo_traveller • it
10
2026-08-12 • via Nuitee
J
Juliano • couple • pt
3
Disapointing and overly expensive.
Pros:

Japanese style design. Comfortable room.

Cons:

Confuse service. Untrained staff.
À la carte only breakfast with few options and very slow service. I was offer jam with toast and the the jam container was previously used by someone. Unacceptable.
No concierge and front desk attended at times…
The hotel had WIFi disruption (no service at all) for an entire day without update to the guests. I needed to buy an e-Sim card from a local operator to be connected.
No lounge to stay when the room is serviced or to wait before going to the airport. The Sakura Lounge is a breakfast area and out of breakfast times, there are no amenities or service. I was not offer a glass of water.
This is a 5 star boutique hotel on the high end of price range in Toronto but you actually feel you are in a mid level 4 star hotel in the high street when it comes to services.
Nobu will need to review its standards if they want to keep in business

2026-08-10 • via Nuitee
M
Marinela • family_with_children • it
10
2026-08-10 • via Nuitee
J
James • solo_traveller • au
10
Pros:

The staff were incredible. Special praise to Kush and Aakash in the breakfast room. They were exceptional every day and really made the whole stay. They are truly a special part of this property.

2026-08-02 • via Nuitee
C
Christophe • family_with_children • ch
9
2026-07-23 • via Nuitee
D
Denise • extended_group • nl
10
Top!!!
Pros:

Supermooi en van alle gemakken voorzien.
Heerlijk ontbijt en zeer vriendelijk en behulpzaam personeel

Cons:

Niks

2026-07-22 • via Nuitee
B
Belinda • solo_traveller • ca
10
A sanctuary in a busy city
Pros:

Exceptional staff and service. Best hotel breakfast i have had in a long time! Private entrance without the busy-ness of a lobby bar or restaurant.

Cons:

Nothing it was perfect!

2026-07-20 • via Nuitee
P
Phoebe • couple • gb
10
2026-07-20 • via Nuitee
A
Andrew • couple • us
10
2026-07-20 • via Nuitee
S
Silvana • extended_group • ch
10
Pros:

Sehr freundliches und hilfsbereites Personal

Cons:

Nichts

2026-07-19 • via Nuitee