Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious, comfortable apartments with large beds and big bathrooms
Rooftop pool and barbecue area
Washer and dryer available in apartments
Helpful and friendly staff
Good value for money reported by multiple guests
Free/available bicycles and proximity to cafés/restaurants
Quiet residential location
Cons:
Issues with cleanliness (dirty couch, unclean dishes, reports of mold in pool)
Missing basic kitchen items (kettle, coffee maker, insufficient cups/utensils)
Slow shower / low hot water pressure reported
Parking scarce and gym under-equipped
Some reports of dirty/poorly maintained pool
Occasional noise from neighboring units
Cookware and kitchen equipment could be improved

Categories

Cleanliness
1
Mixed reports: some reviews praise cleanliness, but several mention issues (dirty couch, unclean dishes, mold in pool) that lower overall cleanliness sentiment.
Service
1
Staff repeatedly described as helpful and friendly in multiple reviews ('helpful and friendly staff', 'amazing staff'), supporting a positive service rating.
Location
1
Quiet residential area with many nearby cafés and restaurants; convenient for those with transport but noted as a bit far and requiring a car/taxi by some guests.
Room Quality
1
Rooms/apartments described as spacious, comfortable with large beds and big bathrooms; some specific issues (very slow shower, worn couch) reduce the score slightly.
Amenities
1
Strong points include rooftop pool, washer/dryer, bicycles and full apartment amenities; negatives include parking scarcity, under-equipped gym and some reports of pool maintenance problems.
Value for Money
1
Several reviews explicitly praise the price/quality ratio and the completeness of apartment facilities, indicating good value.
Food and Beverage
1
Multiple notes about missing basic kitchen items (kettle, coffee maker, insufficient cups/utensils) and poorly stocked cookware lead to a negative rating for F&B support.
Overall Experience
1
Overall impression is mixed-positive: many guests call the place excellent or perfect and recommend it, but recurring negatives (pool cleanliness, slow shower, occasional noisy neighbors) balance out to neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 13:39

Property Description

Experience a tranquil escape at Vita Tulum, perfectly located just 3.8 miles from the renowned Tulum Archeological Site.

Modern Accommodations
Enjoy spacious, air-conditioned units featuring fully equipped kitchens, private balconies, and flat-screen TVs. With elegant décor and all the comforts of home, your stay promises relaxation and convenience.

Wellness and Relaxation
Indulge in rejuvenating spa facilities and wellness packages, or unwind by our stunning rooftop pool while soaking in panoramic views. Elevate your experience with yoga and fitness classes available on-site.

Convenient Amenities
Take advantage of our 24-hour front desk, complimentary Wi-Fi, and amenities like bicycle rentals. With free private parking and proximity to local attractions, discover the beauty of Tulum with ease.

Book your unforgettable stay today at Vita Tulum!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rodriguez • couple • mx
10
2026-06-08 • via Nuitee
M
Mobeen • family_with_children • gb
10
Awesome and relaxing
Pros:

We had the pleasure of staying at Vita Tulum for four nights, and it truly was a wonderful experience. Tanya greeted us with warmth and kindness from the very beginning, making us feel welcomed and cared for as she shared local tips. Many guests might overlook the rooftop infinity pool, but Tanya always made sure we knew where to find it, adding a special touch to our stay. The facilities were impeccably clean, stylish, and exceeded our expectations for the value. Overall, this stay was genuinely worthwhile, and I wholeheartedly recommend Vita Tulum to anyone seeking a heartfelt and memorable retreat.

Cons:

Nothing

2026-06-01 • via Nuitee
M
Marc • family_with_children • be
10
Spacious and great apartment with nice pools.
Pros:

Spacious and very nice apartment with a private little pool on the terrace.
Bigger pool on the roof.
Very friendly host.
In a quite residential area of Tulum.

2026-04-18 • via Nuitee
C
Clémence • solo_traveller • fr
10
Au calme, appartement spatieux et belle prestation.
2026-04-17 • via Nuitee
J
Jarus • couple • us
10
Great stay, will book again!
Pros:

Really nice property, still good condition of building, apartment and its areas. Great rooftop pool. We used it every day because there was a so much seaweed at the beach in Tulum during our stay in April. Very safe part of town, you need either scooter/bike or car to get around though. Not really walkable .

Cons:

Apartment wasn’t cleaned properly upon our arrival. Rice spilled all over inside of kitchen drawer.

2026-04-16 • via Nuitee
D
Delphine • solo_traveller • fr
9
Pros:

Le cadre magnifique ,la détente piscine ,le personnel

Cons:

Peu de pression pour une douche pour notre habitude française

2026-04-15 • via Nuitee
V
Virginie • couple • fr
10
Zenitude
Pros:

L'emplacement est idéal. En plein milieu de la jungle, proche du centre sans l'inconvénient de la circulation. Un supermarché d'exception est à 5 min en voiture vous permet de faire vos courses. L'appartement est incroyable et spacieux. Décoré avec goût il était très confortable et bien équipé. Vous pouvez cuisiner, laver et sécher votre linge.
La terrasse en plein milieu des arbres avec hamac et petite piscine privée.
Allez profiter du magnifique roof top en fin de journee.
Parfait pour une famille. Je recommande à 100%

Cons:

Attention, il vaut mieux être véhiculé si vous choisissez cet emplacement. Le canapé était petit et taché. Dommage au vu de la qualité du reste. L'eau de la grande piscine au roof top était trouble. Le barbecue du rooftop était inexploitable car sale.

2026-04-12 • via Nuitee
G
Gustavo • extended_group • br
8
2026-04-12 • via Nuitee
T
Tiffani • couple • us
10
2026-04-12 • via Nuitee
P
Pei • family_with_children • us
10
2026-04-09 • via Nuitee
M
Markéta • couple • cz
10
Mohu jedině doporučit
Pros:

Naprostá pecka, krásný prostorný apartmán s vlastním bazénkem.

2026-04-07 • via Nuitee
C
céline • extended_group • fr
8
Pros:

Espace dans l appartement et terrasse en rooftop

Cons:

Manque quelques ustensiles de cuisine

2026-04-07 • via Nuitee
I
Inga • family_with_children • no
10
Pros:

Vi likte absolutt alt – beliggenheten, rommet og de tilgjengelige fasilitetene. Kommunikasjonen var også utmerket. En særlig stor takk til Ana for hennes profesjonelle service og gjestfrihet – takket være henne ble oppholdet vårt helt perfekt!

2026-04-04 • via Nuitee
N
Nathalie • extended_group • ca
8
2026-04-03 • via Nuitee
A
Alaric • extended_group • fr
10
2026-04-02 • via Nuitee
T
Tlaxcala • extended_group • mx
10
EXCELENTE
Pros:

LA HABITACION Y AMENIDADES

Cons:

TODO BIEN

2026-04-02 • via Nuitee
T
Tlaxcala • extended_group • mx
10
EXCELENTE HABITACION
Pros:

LA HABITACION. INCREIBLE

Cons:

TODO BIEN

2026-04-02 • via Nuitee
E
EUNOK • extended_group • kr
7
Pros:

시설은 좋았어요
청결도 우수 했어요

Cons:

직원들은 친절하지만 ㆍ전혀 영어소통이 안 되었어요
위치는 바다와 너무 멀어서 난 한번도 바다에 못 갔어요

2026-04-01 • via Nuitee
S
Seiver • extended_group • gb
9
Pros:

Very big, clean property. Nice staff, good communication.

2026-03-26 • via Nuitee
A
Alessandro • extended_group • it
10
2026-03-26 • via Nuitee