Hotel Suites Flex Inn

Hotels
R. Milton , São Paulo , br

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly/attentive staff
Excellent location
Clean rooms
Comfortable bed/room size
Amenities like gym, water cooler, small market, iron
Cons:
No/insufficient parking; misleading listing
Broken air conditioning and shower issues
Reception/reservation problems and unresponsive manager
Room problems: no window, broken curtain, lack of intercom
Inconvenient stairs with luggage
Missing bathroom fixtures (e.g., no bidet)

Categories

Cleanliness
1
Multiple guests praised cleanliness and organization of the suite and highlighted room cleanliness positively.
Service
1
Generally positive mentions of friendly, attentive staff and good reception/kitchen service, but some complaints about a busy/rude receptionist and an unresponsive manager.
Location
1
Consistently praised for good/excellent location and ease of finding the hotel; described as quiet and suitable for sleep.
Room Quality
1
Multiple issues reported (broken air conditioning, no window, curtain/privacy problems, missing basics like towels/intercom, incorrect bed type, shower/comfort problems) outweigh positives like comfortable bed and room size.
Amenities
1
Mixed feedback: positives include gym, water cooler, small market and iron for clothes; significant negative recurring issue is lack of promised parking.
Value for Money
1
Several guests commented on fair price and good cost-benefit, but value was hurt for guests affected by parking and reservation problems.
Food and Beverage
1
Breakfast received repeated praise (described as good/magnificent) and is a clear positive across reviews.
Overall Experience
1
Mixed overall: many positive stays (excellent breakfasts, location, friendly staff) but serious negative incidents (misleading parking, reservation/room mismatches, unhelpful management) led to notable dissatisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 15:08

Property Description

Experience modern comfort at Hotel Suites Flex Inn, a recently renovated gem in the heart of São Paulo.

Ultimate Comfort
Each unit is designed for relaxation, featuring air conditioning, a flat-screen TV with streaming services, a cozy seating area, and a well-equipped kitchenette. Enjoy the convenience of a private bathroom stocked with complimentary toiletries.

Ideal Amenities
Stay in shape at our fitness center or unwind in the inviting shared lounge. Our 24-hour front desk and shared kitchen ensure your needs are met around the clock, while our sun terrace provides a perfect space to bask in the sun.

Convenient Location
With Expo Center Norte just 1.7 miles away and Anhembi Convention Center 3 miles from our doors, you'll find everything you need within easy reach, including free parking and Wi-Fi.

Book your unforgettable stay at Hotel Suites Flex Inn today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Renata • solo_traveller • br
1
2026-04-18 • via Nuitee
M
MARCOS • solo_traveller • br
10
PARABÉNS VOU RETORNAR
Pros:

Localização, atendimento, limpeza, conforto, custo beneficio, café da manhã.

2026-04-18 • via Nuitee
P
Paulo Cesar Ferreira • couple • br
7
2026-04-17 • via Nuitee
L
Leonardo • couple • br
10
2026-04-17 • via Nuitee
L
Luiz Fernando De Sousa • couple • br
5
Pros:

Da localização.

Cons:

O quarto que ficamos, parecia quarto de motel com espelho no teto, o lençol não foi trocado, encontramos fios de cabelo, o banheiro estava sujo, com respingo de urina no vaso sanitário e outras coisas mais. o cheiro no corredor desagradável.

2026-04-17 • via Nuitee
L
Luciana • couple • br
8
Pros:

Funcionários educados e localização

Cons:

Cama desconfortável, chuveiro não funciona

2026-04-16 • via Nuitee
V
valerie Steff • extended_group • br
8
Pros:

local muito agradavel

Cons:

pouca opção de comercio e restaurantes nas redondezas

2026-04-16 • via Nuitee
M
Mayra Barbosa • solo_traveller • br
1
2026-04-15 • via Nuitee
A
Abner • solo_traveller • br
5
2026-04-15 • via Nuitee
E
Eduardo • solo_traveller • br
7
Cons:

Me hospedei a trabalho e por isso necessito de Nota Fiscal, porém demoraram 11 dias para me enviarem. Absurdo!

2026-04-14 • via Nuitee
P
Planejamento financeiro • solo_traveller • br
6
2026-04-13 • via Nuitee
• couple • br
2
2026-04-13 • via Nuitee
S
Samuel • couple • br
7
Foi bom mas não pretendo retornar
Pros:

As camas eram boas deu pra descansar bem

Cons:

Deixou a desejar o atendimento

2026-04-13 • via Nuitee
L
Luciano • solo_traveller • br
1
Péssimo. Não indico
Pros:

Ruim

Cons:

Atendimento da recepção

2026-04-13 • via Nuitee
L
Lauro • couple • br
8
2026-04-12 • via Nuitee
L
leandro • couple • es
5
2026-04-11 • via Nuitee
N
nycolas • solo_traveller • br
10
2026-04-11 • via Nuitee
Z
Zahreddine • solo_traveller • br
10
Pros:

Bom atendimento das funcionárias e da recepção.

2026-04-11 • via Nuitee
R
Rogério • solo_traveller • br
5
Pelo valor, deveria ser melhor
Pros:

Ar condicionado

Cons:

Iluminação estranha, muito barulho nos corredores

2026-04-10 • via Nuitee
N
nycolas • solo_traveller • br
10
2026-04-09 • via Nuitee