Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , fr

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Smoke alarms
See all facilities

Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
• couple • fr
10
2026-04-03 • via Nuitee
J
julien • couple • fr
8
2026-04-02 • via Nuitee
M
María • family_with_children • es
10
2026-04-02 • via Nuitee
N
Nathan • couple • fr
6
Convenable !
Pros:

Le design de l'hôtel et de la chambre. Lit confortable.

Cons:

Chambre hélas bruyante car mal isolée de l'extérieur (tram bruyant à proximité). Des odeurs de remontée d'égoût dans la salle de bain.
Petit déjeuner décevant avec peu de choix. Ne vaut certainement pas le prix. Peu de place dans la salle de restauration (petite).

2026-04-02 • via Nuitee
Y
Yosuvillena • family_with_children • es
8
Pros:

Es muy bonito y está en excelente estado, prácticamente nuevo. La chica que atendía la recepción era maravillosa y atenta.

Cons:

La zona por la noche es bastante cutre y está llena de indigentes y gente extraña. Además el tranvía se escucha hasta las 10 y pico de la noche y por la mañana bastante prontito y se siente.

2026-04-01 • via Nuitee
R
Rémi Portet • family_with_children • fr
10
2026-04-01 • via Nuitee
S
Severo • couple • it
10
Pros:

Posizione, staff, colazione, camere nuove ben arredate e con vista bellissima sui tetti della città.

2026-04-01 • via Nuitee
A
agusti • couple • es
8
Hotel modern ben situat
Pros:

Sembla un hotel relativament nou, cèntric i molt modern

Cons:

L'habitació molt petita, mal ventilada

2026-04-01 • via Nuitee
E
Estelle • family_with_children • fr
10
Pros:

La déco et l'accueil

Cons:

Rien

2026-03-31 • via Nuitee
B
Brigitte • family_with_children • fr
8
2026-03-31 • via Nuitee
S
Seija • couple • fi
6
Pros:

Edullinen hotelli lähellä rautatieasemaa. Mukava henkilökunta ja aamiainenkin rankalasihotelliksi ihan ok.

Cons:

Huone oli pieni.

2026-03-31 • via Nuitee
R
Rachel • family_with_children • fr
10
Pros:

Très jolie déco, le personnel est au petit soin, très bon petit déjeuner , très propre.

Cons:

Juste la porte à galandage de la salle de bain qui fait du bruit à l'ouverture et la fermeture et qui n'a pas tous les atouts pour préserver l'intimité sonore et visuelle ( assez gros écart entre le mur et la porte)

2026-03-31 • via Nuitee
L
Lea • couple • fr
10
2026-03-31 • via Nuitee
C
Claire • solo_traveller • gb
10
I recommend as a convenient budget friendly lovely little hotel.
Pros:

Lovely ambience, exceptionally clean and bright and it has a personality unlike some more ‘sterile’ hotels
It had little touches like the water fountain where you could choose ambient chills or fizzy water for your room, and the staff very pleasant.
Right next to the station.

Cons:

Nothing.

2026-03-31 • via Nuitee
I
Ingrid • solo_traveller • nl
10
2026-03-30 • via Nuitee
E
Eva • couple • fr
8
Pros:

L'emplacement au centre de Nantes, pas loin d'un arrêt du tram 1 , pas loin du château, lit confortable, décoration originale et cosy.

Cons:

Le petit déjeuner un peu léger et la salle un peu petite mais sinon tout le reste était parfait.

2026-03-30 • via Nuitee
A
Anna • couple • cz
9
2026-03-30 • via Nuitee
I
Ingrid • extended_group • nl
10
Pros:

Super locatie, hele vriendelijke medewerkers, prima kamer, goed ontbijt.

2026-03-30 • via Nuitee
C
CATHERINE • solo_traveller • fr
10
Parfait le personnel est top, très gentil et serviable
Pros:

Très agréable, proche de la gare, petit déjeuner sympa

Cons:

Juste le prélèvement des 20 euros en caution qui a été débité et toujours pas remboursé ( peut-être que cela vient de ma banque ? )

2026-03-30 • via Nuitee
V
Vincent et Manon • family_with_children • fr
9
Pros:

Le personnel accueillant et clair dans les instructions. La literie de bonne qualité avec un prix de la chambre très correct pour l'emplacement central proche Gare. Petit déjeuner simple mais l'essentiel y est.

Cons:

L'ascenseur pas toujours très disponible selon les horaires d'utilisation (matin pour le petit déjeuner et dans l'après-midi quand il est mobilisé par la femme de ménage)

2026-03-30 • via Nuitee