Chachacha Hôtel

Hotels
9 Allée Commandant Charcot , Nantes , fr

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Smoke alarms
See all facilities

Review Highlights

Pros:
Attractive, quirky modern décor / pleasant ambience
Friendly, helpful and attentive staff (including Spanish-speaking reception)
Excellent central location, right next to the train station
Clean rooms and comfortable beds
Modern / nearly-new condition; good room brightness and views
Small thoughtful amenities (e.g., in-room water fountain)
Cons:
Noise from nearby tram and poor sound insulation
Rooms often very small, sometimes poorly ventilated
Occasional sewer/bathroom odors
Breakfast limited in choice and small dining area
Surrounding area can feel unsafe or 'rough' at night
Deposit/refund issue reported by one guest

Categories

Cleanliness
1
Multiple reviews note rooms are very clean and bright; 'exceptionally clean', 'très propre', 'chambre propre' while a few mention occasional bathroom smells (sewer odor) as an isolated maintenance issue.
Service
1
Consistently praised staff: friendly, helpful reception (including Spanish-speaking staff), attentive service and good support with lost luggage; one administrative issue noted (deposit refund delay) but overall service is a strong positive.
Location
1
Highly central and convenient (right by the train station, close to sights), repeatedly described as a great location for travel; some concerns about the surrounding area at night and tram noise affecting comfort.
Room Quality
1
Mixed but predominantly negative on room size and comfort: frequent comments about very small rooms, poor ventilation, noisy sliding bathroom doors, occasional sewer odors and small bathrooms despite good design and comfortable beds.
Amenities
1
Noted extras like a water fountain for rooms and modern decor; elevator exists but availability can be limited at peak times and dining space is small — overall modestly positive amenities.
Value for Money
1
Mixed to negative: several guests felt the price did not match what was offered ('ne vaut pas le prix'), while others found the room price reasonable for the central location; deposit refund complaint also impacts perceived value.
Food and Beverage
1
Breakfast described repeatedly as simple or disappointing with limited choices and a small breakfast room, though a few guests found it acceptable or good.
Overall Experience
1
Generally positive atmosphere and design, friendly staff and cleanliness lead to a pleasant stay for many guests, tempered by noise, small rooms and occasional smells; overall mildly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:19

Property Description

Discover a charming oasis at Chachacha Hôtel, perfectly situated in the heart of Nantes, just steps away from the SNCF Train Station.

Convenient Location
Nestled centrally, our hotel is a short stroll to the magnificent Château of the Dukes of Brittany and the picturesque Jardin des Plantes, placing the best of Nantes right at your doorstep.

Comfortable Accommodations
Relax in modern guest rooms featuring flat-screen TVs and complimentary WiFi, designed to ensure a restful stay. Each room is equipped with its own ensuite bathroom, providing comfort and privacy.

Inviting Amenities
Unwind at our welcoming bar after a day of exploration, and start your mornings with a delicious continental breakfast in our cozy dining room. With 24-hour reception and nearby public parking, your convenience is our priority.

Book your stay at Chachacha Hôtel today and experience the vibrant charm of Nantes!

Important information:

Please note that the hotel cannot accommodate guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jimena • solo_traveller • cl
9
Buen descanso.
Pros:

El personal de recepción muy amable BBB y a la cocina comunitaria, la vista al jardín interno muy buen diseño arquitectónico.

Cons:

La calle de acceso no es bonita pero eso es del entorno no del hotel.

2026-06-06 • via Nuitee
G
GRACE • couple • fr
8
2026-06-06 • via Nuitee
M
Monika • solo_traveller • at
10
2026-06-06 • via Nuitee
M
Monika • solo_traveller • at
10
2026-06-06 • via Nuitee
R
Ralph Winkler • solo_traveller • de
8
Pros:

Design und Konzept

Cons:

Frühstück war gut aber sehr eingeschränkt

2026-06-06 • via Nuitee
C
Christian • solo_traveller • fr
10
2026-06-06 • via Nuitee
M
Menelle • couple • fr
10
2026-06-06 • via Nuitee
J
jacques • solo_traveller • fr
9
A choisir pour découvrir Venise tout en logeant au calme
Pros:

Confort, Emplacement et appartement très complet

Cons:

Manque luminosité dans le salon et douche un peu étroite

2026-06-05 • via Nuitee
D
David • couple • ca
9
Pros:

We arrived by train early in the morning and it was easy to drop off our luggage (3 minute walk)- the staff were very helpful. The room was very quiet, clean, and modern.

We usually use hotel staircases to get some exercise- this was the nicest one of any hotel we have ever seen! The picture of the city was taken from it.

The Jardin des plantes (Botanical Garden) was close by and free. We enjoyed walking through it, viewing the plants, birds, and ponds. We also enjoyed sandwiches there (we bought them at a store near the hotel).

I was wary of a hotel named 'Chachacha', but did not need to be. The hotel was very nice.

Cons:

The room was small but that was not important to us (felt lucky to be on the top floor which meant the outer walls angled in).

2026-06-05 • via Nuitee
K
Karine • solo_traveller • fr
9
Pros:

Le personnel extrêmement aimable, la chambre avec une super déco et un lit confortable, un petit déjeuner qualitatif. Je recommande sans hésitation cet hôtel.

Cons:

La chambre sous les toits avait conservé la chaleur, difficile à aérer avec une seule fenêtre oscillo battante, j'ai dû utiliser la climatisation plus que je ne l'aurai souhaité.

2026-06-05 • via Nuitee
P
Paul • solo_traveller • nl
9
2026-06-04 • via Nuitee
S
Samuel • solo_traveller • ch
9
Une nuit à Nantes
Pros:

Simple et confortable. Bien placé.

Cons:

La bruit du tram/bus la journée

2026-06-04 • via Nuitee
V
Vincent • couple • fr
9
Pros:

La proximité du centre ville
La deco
Le personnel

Cons:

Bémol pour le petit déjeuner correct mais pas extra

2026-06-03 • via Nuitee
T
Thomas • couple • fr
9
Chambre propre, équipement de qualité et personnel accueillant. Je recommande.
Pros:

Tout avait l’air neuf ou en très bon état, la chambre était très propre, le personnel très gentil et aidant.

Cons:

L’ascenseur ne fonctionnait pas et nous étions au troisième étage avec de lourds bagages.

2026-06-03 • via Nuitee
W
William • solo_traveller • fr
7
Very pleasant.
Pros:

Excellent breakfast and location.

2026-06-03 • via Nuitee
A
Aurélie • couple • fr
8
Très bon emplacement pour visiter Nantes
Pros:

L’emplacement, la climatisation et la fontaine à eau à disposition avec la possibilité d’avoir le l’eau pétillante

Cons:

Rien

2026-06-02 • via Nuitee
C
Christophe • solo_traveller • fr
5
2026-06-02 • via Nuitee
N
Nathalie • couple • fr
9
excellent accueil - Déco très sympa et originale
2026-06-02 • via Nuitee
S
Sara • solo_traveller • it
10
Super! Una lode allo staff
Pros:

Delizioso Hotel in Nantes. Staff cordialissimo. Davvero molto gentilissimi nel check in che nel check out. Una ragazza cordialissima ci ha accolto con il sorriso e ha risposto a ogni nostra domanda. Camere minimali ma estremamente confortevoli e ben curate nei particolari, eclettiche ma non volgari. Phon ben funzionante, doccia con ottima pressione al quinto piano, saponi buoni, lenzuola e asciugamani freschi di bucato. Bellissimo lo stile boho dell'intera struttura. Molto pulito e ottima insonorizzazione delle stanze. Peccato non ce ne siano altri per il mondo <3

Cons:

Mettete magari un kit beauty (cotonfioc, dischetto struccante)

2026-06-02 • via Nuitee
C
catherine • solo_traveller • fr
10
2026-06-02 • via Nuitee