DEO PLAZA Suites & Riverside by Downtown Apartments

Hotels
Chmielna 10 , Gdańsk , pl

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Lift / Elevator
Express check-in/check-out
Hot tub/Jacuzzi
Sauna
Massage services
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Central location with river/old town views
Clean and well-maintained apartments
Well-equipped rooms (kettle, AC, heated floors, kitchenette)
Spacious units with terraces/panoramic balconies
Smooth check-in/out and reception service
Cons:
Loud nightlife/noise from nearby bar/disco affecting sleep
Hidden extra charges for parking and pool; charged for unavailable balcony
Very hard beds and some old/uncomfortable pillows
At least one reported poor handling of relocation/complaint by staff

Categories

Cleanliness
1
Multiple guests explicitly praised cleanliness (clean apartments, 'välstädat', 'very clean', 'Порадовало что чисто'), indicating a mildly positive sentiment.
Service
1
Mixed signals: staff described as nice and check-in/out smooth, but at least one guest reported poor handling of a relocation complaint and an automated message; overall neutral.
Location
1
Strong positive sentiment: repeatedly noted as 'in the centre', 'heart of the old town', excellent river views and convenient transport; some reports of noise due to central location but overall location is a clear strength.
Room Quality
1
Mixed: several mentions of modern, well-equipped and comfortable rooms (terrace, panoramic balcony), but notable negatives include very hard beds, old/uncomfortable pillows and at least one permanently closed/broken balcony.
Amenities
1
Generally positive mentions (heated floors, AC, kettle, coffee, reception desk, kitchen facilities); amenities are good, though some extras (pool, parking) incur additional fees.
Value for Money
1
Negative sentiment: explicit complaints about being charged for an unavailable balcony, hidden extra costs for parking and pool, and feeling overcharged for central location — significant impact on perceived value.
Food and Beverage
1
Rarely mentioned; a few notes that water and coffee/tea were provided in rooms, otherwise no substantial commentary — treated as neutral/unmentioned.
Overall Experience
1
Mixed overall: many guests report excellent stays (location, cleanliness, views), but several strong negative experiences (noise, hidden costs, balcony issue) balance the sentiment to neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 22:48

Property Description

Discover a serene escape at DEO PLAZA Suites & Riverside by Downtown Apartments, ideally located just an 8-minute stroll from the stunning National Maritime Museum in Gdańsk.

Luxurious Accommodations
Unwind in our elegantly designed suites featuring private entrances, flat-screen TVs, and complimentary Wi-Fi. Select rooms boast charming river views and inviting balconies, ensuring a comfortable and memorable stay.

Wellness and Relaxation
Indulge in our exceptional spa facilities, wellness packages, and beauty services, providing the perfect retreat after a day of exploring the vibrant city center just a short walk away.

Convenience and Exploration
With a coffee shop and mini-market on-site, along with bike rentals for those eager to explore, every amenity is tailored for your convenience.

Your ideal getaway awaits – book your stay today at DEO PLAZA Suites & Riverside!

Important information:

The building has a swimming pool, sauna, SPA and massage zone and a jacuzzi available to guests for PLN 90/1.5 hour. Prior reservation is required and payment must be made at the reception of the Hotel Radisson building. Thanks to its location in the very center of the city, our Guests can fully experience its atmosphere - however, it is worth remembering that at night, characteristic city center sounds may appear.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
PAULINA couple pl
2
2026-04-11 via Nuitee
A
Amy solo_traveller gb
10
2026-04-09 via Nuitee
K
Kerstin Maria solo_traveller no
8
Pros:

Bra trykk på vannet i dusjen. Varm og deilig.
Den lille kjøkkenkroken hadde det jeg trengte. Sengen var god. Leiligheten lå veldig sentralt.

Cons:

Det eneste problemet var liv og røre på gaten nedenfor på nettene mellom kl 1 og 3.30. Fulle ungdommer fra halve Europa på vei hvem fra barer og nattklubber, sto lenge og snakket, lo, ropte og så videre, før de endelig la seg. Verken vakter eller politiet gjorde noe med det på Chmielna.

2026-04-09 via Nuitee
K
Konrad couple pl
9
2026-04-05 via Nuitee
R
Rezzak couple fr
1
Nightmare
Pros:

The apartment was good located.

Cons:

We disappointed for the room that we got. because the room that I booked it was one double room which is with king size bed(French bed) but we received the twin room which is they made 2 separate bed together. I informed the reservation department for the bed which is I didn’t asked about it and not comfortable. there wasn’t even big blanked!! there were 2 single blanket which is made us uncomfortable all the night. when I informed to reservation department. they told me they combined the bed highly comfortable for us and they said it’s not possible to change the room. when I woke up in the morning I was between 2 beds already. no reception service. you can contact with them just on WhatsApp which is it calls smartchats. and sometimes you need to wait for the answer a few hours. not communicating face to face that’s why they are so comfortable to refuse your request. we stayed in room 516B and there is a night clup just infront of the apartment and it’s really noise at night. you can hear the voice of the drank people in your ears. + the water is overflowing in bathroom after showering. They don’t have housekeeping service for all ur stay. If you want to change the sheets or towels you need to pay extra :) for all those problems they just offered us late check out till 13pm. But its not covered the problem that we faced.

2026-04-04 via Nuitee
K
Kucharski couple pl
10
2026-03-29 via Nuitee
Łukasz couple pl
10
Pros:

Wszystko świetnie.

2026-03-29 via Nuitee
T
Teresa couple ie
7
2026-03-26 via Nuitee
N
Nataliia couple no
7
2026-03-25 via Nuitee
M
Maryna solo_traveller lt
9
Pros:

Excellent location right in the center, close to cafes and tourist attractions. The terrace offers a wonderful view and is spacious and comfortable for relaxing. The bed is comfortable, and the room is clean.

Cons:

Although there is no dishwasher in the room, there is kitchenware available for cooking meals. It would be great to add dishwashing liquid and a sponge to make it easier to clean the dishes

2026-03-23 via Nuitee
L
Liam Anthony Joshua couple gb
10
Pros:

Great location. Apartments had everything you needed and clean. Would definitely recommend.

Cons:

Little bit noisy on the night from music club but wasn’t too bad

2026-03-23 via Nuitee
W
Wendy couple gb
10
Perfect Location, everything you needed
2026-03-21 via Nuitee
A
Almqvist solo_traveller se
9
Bekvämt lyxigt
Pros:

Trevlig personal. Fint och välstädat rum. Mitt i centrum

2026-03-19 via Nuitee
K
Kamil solo_traveller sk
7
2026-03-17 via Nuitee
G
Gijs extended_group nl
5
Als je houdt van wakker gebonkt worden door dreunende beats en geschreeuw moet je hier gaan slapen!
Pros:

Het appartement was modern en voorzien van goede douche.

Cons:

De bedden waren veel te hard. De temperatuur in de kamer was 27,4 graden bij aankomst, we konden met de airco slechts 4 graden terugkoelen. Ons appartement 515b lag direct gelegen naast een disco / bar. Daar kwam zo ontzettend veel kabaal uit tot diep in de nacht dat we zelfs met oordoppen in en het raam dicht (wat niet comfortabel was met zo’n warme temperatuur in de kamer) beide nachten amper hebben kunnen slapen. Dit hadden we na de eerste nacht meteen aangegeven en gevraagd of verhuizing erin zat. Men vond het zogenaamd erg vervelend voor ons, maar het automatisch ChatGPT gegenereerde berichtje zei verder dat verhuizing niet mogelijk was en men wenste ons verder een lekkere tweede nacht toe. Slaap en uitrusten is erg belangrijk vinden wij, daarom zou ik appartement 515b ten zeerste afraden! Het uitzicht dat in andere recensies zo wordt geroemd hadden wij dus ook totaal niet! We keken uit op deze luidruchtige bar. Vreselijk!

2026-03-15 via Nuitee
V
Viggo solo_traveller se
8
2026-03-12 via Nuitee
P
Piotr couple pl
9
2026-03-09 via Nuitee
G
Giuseppe couple it
10
Pros:

Super efficient for everything needed. Clean and great location. Smooth check in and check out. It was a lovely staying

2026-03-08 via Nuitee
A
Angeliki extended_group gr
10
Pros:

Excellent stay!!The view was wonderful!very clean apartment great location!highly recommended 👌

2026-03-08 via Nuitee
M
Matusevscaia couple pl
10
Pros:

Порадовало что чисто , была вода , кофе и всё что нужно для недолго и для длительного прибывания

2026-03-07 via Nuitee