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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Adult only
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Public Bath
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Happy hour
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Experience the charm of Mérida at Más Palomas Concept House by Paloma's Hotels - Adults Only, a stylish haven designed just for you.
Luxurious Accommodations
Indulge in our elegantly designed air-conditioned rooms, complete with free WiFi and private bathrooms featuring plush bathrobes. Select rooms offer stunning pool views or relaxing balconies to enhance your stay.
Exceptional Amenities
Unwind in our serene outdoor swimming pool or stroll through our beautiful garden. With a 24-hour front desk, concierge service, and the convenience of on-site currency exchange, every need is effortlessly catered to.
Culinary Delights
Start your day right with our delicious à la carte and American breakfast options, ensuring you’re fueled for a day of exploration around the city.
With popular attractions just a stone's throw away and hassle-free airport shuttle services, the perfect getaway awaits you. Book your stay today!
Location
Guest Reviews
Very close to the city center and restaurants. I had a really spacious suite with a private balcony and a large luxe bathroom. Beautifully appointed throughout with a long dip pool in the courtyard.
Breakfast is off-property, one street over at the Paloma’s Hotel. Also, while the price included breakfast, the choice was limited to the ‘completo’. I actually ordered a cheaper option one morning and was going to be charged for it because it wasn’t the ‘completo’. In the end, they removed the charge when I pointed out the price.
La ubicación, su personal muy atento, las habitaciones mega espaciosas, el desayuno excelente
extrem schön gestaltete boutique unterkunft mit grosszügigem flair - die suite nr. 5 hat viel licht und eine tolle, sehr private rooftop terrasse - herrlicher pool im innenhof - sehr sympathisches personal - warmwasser war leider ein anhaltendes problem - ein idealer ort um sich zurückzuziehen und auf einer langen reise mal zwei tage zu entspannen.
Decent location being within a few blocks (depending where you’re going)walking to the Santa Ana Park/ Montejo area and park grande and the Santa Lucia areas with restaurants and shopping, typical tourist spots. However, I think there are probably many choices that are even a little closer to these areas.
The pool was never in the sun so while it’s picturesque in the photos, it’s not very usable. At least not for me. The Sister hotel had a slightly better pool and you have to go over there for the breakfast if you choose to include it and they will let you use the pool there too. As for the restaurant that provided the breakfast at the Sister Hotel (casa Palomas), while really nice looking, the food was well below par and very expensive. Breakfast was included so I didn’t have to pay for it but on the last day, my sister went to have breakfast there and it was over 500 pesos so definitely don’t do that. There’s too much way better food close by.
Todo! Desde la atención en recepción hasta la ultima persona que nos atendió en el desayuno. La habitación super limpia, la cama muy recorfortante, los detalles de la habitación muy acogedora. La terraza con una vista increible para el amanecer. No se arrepentiran.
Beautifully decorated space
The property was well designed and the rooms were spacious, clean and comfortable. The location was ideal - an easy walk to Paseo de Montjeo - but on a quiet street. The staff were helpful and breakfast was very good.
Hotel sieht aus wie auf den Bildern. Sehr modern eingerichtet. Das Personal ist sehr hilfsbereit. Wir konnten via Hotel eine tolle Tour buchen.
Bettwäsche und Tücher waren nicht sauber und hatten flecken. Hinten am Bett und auf dem Bettanzug hatte es noch schwarze Haare. Das trübte das sonst schön daherkommende Hotel.
The aesthetic is beautiful, the smell of cedar inside the hotel from the doors is amazing.
Wonderful people at the front desk. Very helpful. Incredible, really.
Great location. 10/10 on location
Included breakfast good enough.
We had the master suite with terrace and bathtub. Not enough hot water for the tub to fill with hot water more than 5”. If you like to look at tub, brilliant. If you want a hot bath, then the product feels misrepresented. Their hot water tank simply is not big enough. The tub is only floor decor or for room temperature water. Very disappointing.
The A/C is under spec’d for the room and struggles to keep the room adequately cool.
The coffee pods are an extra charge and are not refilled without request.
Room cleaning was ok, not great. Towels or bed pillows would be found unmade after cleaning.
Because the main suite door opens to the space of the main lobby, you hear noise and conversations. It woke me up. This is not a problem in any of the other rooms as they are separated by an exterior wall and patio to access.
My recommendation is to take a normal room, not the suite. The a/c will be better, the room will be quieter and you will get what you paid for and expect.
Very helpful staff. Lovely space. Great breakfast.
The customer service was top notch. Anything and everything we asked was provided. The parking was easy on the parallel street behind the hotel. The pool was regularly maintained and well kept. The breakfast menu was decent. Overall the experience was great and the mattress was amazing to sleep after some long days of sight seeings.
Bathroom was small for tall persons. Hot water takes some time and water provided seems to be filtered tap.
The property was stunning 🤩 with a lap pool, gorgeous rooms, and good AC! I was treated wonderfully by the young woman and the front desk. She was very kind and attentive. I’m so sorry I did not write down her name.
I really enjoyed the property and have no complaints.
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