Sunray Beach Hotel Patong

Hotels
187 Thanon Phrabarami , Patong , th

listing image 1
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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Car hire
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Excellent location — very close to the beach
Friendly and professional staff (several mentions)
Balcony in some rooms
Convenient proximity to amenities (7-Eleven, attractions)
Responsive staff in specific incidents
Cons:
Poor cleanliness (stained bedding, mold, sand, not cleaned)
Room wear and tear: dated furniture, hard beds, small rooms
Broken or faulty amenities (AC, shower, TV, elevator, towels)
Privacy breach reported (porter contacting guest via WhatsApp/Instagram)
Noise from street for some rooms
Pest issues (mosquitoes, ants)
Inconvenient cash deposit policy

Categories

Cleanliness
1
Consistent and strong negative mentions: rooms described as dirty, stained bedding and mattresses, mold in sink, sand and marijuana residue on floor, dusty radiators; several guests report rooms not cleaned during stay.
Service
1
Mixed but overall positive operational service: multiple comments praise staff as friendly, professional and responsive (including late-night incident response), but there is a serious privacy concern reported (porter saved/used guest number and messaged/followed on social media).
Location
1
Repeatedly highlighted as a major positive: excellent, very close to Patong beach, near 7-Eleven and main attractions — many guests cite location as the best feature.
Room Quality
1
Several reports of poor room condition: small/boxy rooms, dated furniture, hard/uncomfortable beds, damaged doors, stained mattresses and worn fittings; overall low room-quality sentiment.
Amenities
1
Multiple amenity failures: AC not behaving/too cold or power cuts preventing AC use, shower drain/clog issues and leaking shower head, broken TV/box/no wifi for TV, elevator often out of service, missing kettle, torn towels.
Value for Money
1
Mixed but leaning negative: some guests call it good value for budget and note the prime location, while others feel price is too high given cleanliness, facilities and maintenance issues.
Food and Beverage
1
No mentions of food or beverage in reviews; assigned target overall rating.
Overall Experience
1
Overall sentiment trends negative: many guests do not recommend due to hygiene, maintenance and amenity problems, though location and some staff interactions were positives for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 22:50

Property Description

Escape to Sunray Beach Hotel Patong, where paradise meets comfort just a stone's throw away from the stunning Patong Beach.

Prime Location
Nestled only a 3-minute stroll from the soft sands of Patong Beach, our hotel places you at the heart of vibrant local attractions such as the bustling Jungceylon Shopping Center and the iconic Patong Boxing Stadium.

Comfort & Convenience
Each of our air-conditioned rooms is designed for relaxation, featuring a private balcony, a safety deposit box, and modern amenities like a flat-screen TV and fridge, ensuring a restful stay.

Social & Relaxation Spaces
Unwind at our stylish bar and snack area, perfect for enjoying refreshing drinks with friends after a day of exploration or lounging by the beach.

Your unforgettable escape awaits—book your stay at Sunray Beach Hotel Patong today!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
hinde • solo_traveller • be
1
worst experience
Pros:

nothing

Cons:

This was by far the worst hotel experience I’ve ever had. Everything was extremely dirty, to a completely unacceptable level. The room looked nothing like the photos, which are clearly misleading.

The customer service was terrible: rude, unprofessional, and completely unhelpful. On top of that, they tried to scam me by refusing to return my deposit without any valid reason.

Honestly, it was a horrible experience from start to finish. I strongly do not recommend this place.

2026-04-04 • via Nuitee
M
MEGHANA • solo_traveller • in
10
Pros:

Everything was very nice, I loved it there, especially the staff, they were really friendly and nice to us.

2026-03-27 • via Nuitee
M
MEGHANA • couple • in
10
Pros:

I really liked everything there, the staff were exceptional and really friendly. The rooms were great and worth the money

2026-03-27 • via Nuitee
M
Mirta • couple • it
8
2026-03-26 • via Nuitee
I
IAlamri1 • couple • th
10
2026-03-26 • via Nuitee
J
Jérémie Gourmand Bnpparibas • couple • be
6
Pros:

Emplacement et personnes à l accueil serviable
Le petit kiosk des excursions à côté.

Cons:

Hôtel un peu vieillot
Mais l'airco fonctionne et si on veut que la chambre doit être nettoyées
Il faut le demander. J avais pas compris ça au début.
Si les personnes à l accueil pourraient dire aux clients Sir à la place de Brother
Ça serait bien et plus pro
Le son de la mosquée le matin
Horrible on se réveille à Gaza.
Le bruit si on une chambre sur la rue
Mais pour le prix ça va

2026-03-24 • via Nuitee
C
Ceļotāja • solo_traveller • lv
9
2026-03-24 • via Nuitee
T
Teuvo • solo_traveller • fi
8
Pros:

Siisti ja tilava huone , kaikki mitä tarvitsin

2026-03-24 • via Nuitee
H
Haile • solo_traveller • gb
9
2026-03-23 • via Nuitee
E
Egidio • solo_traveller • it
10
2026-03-23 • via Nuitee
C
Callum • solo_traveller • gb
10
2026-03-20 • via Nuitee
E
Eldar • couple • us
10
2026-03-19 • via Nuitee
I
Ion • couple • de
10
I really enjoyed my stay at this hotel. The location is excellent — everything you might need is nearby, including shops
2026-03-19 • via Nuitee
T
Tomas • couple • gb
9
Pros:

Very close to Patong beach.

2026-03-17 • via Nuitee
M
Maria • solo_traveller • co
6
Falta mantenimiento
Pros:

Ubicación

Cons:

Habitaciones en mal estado, toallas rotas, en el baño no se podía colocar ni el cepillo de dientes, además lavamanos lleno de hongo

2026-03-16 • via Nuitee
R
Roisin • extended_group • ie
5
Good value for money, wouldn’t recommend due to privacy issue.
Pros:

Good location, close to beach and beds were comfortable

Cons:

The night porter took my number from the system and kept texting me on WhatsApp. He also tried to follow me on instagram.. this is was an invasion of privacy and any information given to the hotel shouldn’t be used this way.

2026-03-15 • via Nuitee
B
Bulut • solo_traveller • tr
6
2026-03-13 • via Nuitee
D
Diana • couple • it
10
OTTIMA POSIZIONE e HOTEL
Pros:

La posizione era ottima.. a soli pochi metri ti trovi sul lungomare e nel caos più totale dove si vive la vera movida. Di fronte c’è il 7eleven.

Cons:

Riguarderei un po’ di più il servizio pulizia ma per il resto è ottimo

2026-03-09 • via Nuitee
N
Nadeem • couple • pk
7
2026-03-07 • via Nuitee
B
Backpacker_am • couple • cl
1
Horrible, sucio, mal olor.
Pros:

La ubicación

Cons:

La habitación estaba bastante sucia y nunca la limpiaron correctamente durante nuestra estadía. Al llegar encontramos restos de marihuana en el piso, arena de la playa y el radiador lleno de polvo. Además, el colchón estaba manchado y las sábanas nunca fueron cambiadas, a pesar de que nos quedamos una semana.

La cama también era muy dura, lo que hizo que el descanso no fuera cómodo. Lo único positivo del lugar es su ubicación, ya que está cerca de la playa. Sin embargo, considerando el precio, resulta demasiado caro para la calidad del servicio y las condiciones que ofrecen.

No lo recomiendo.

2026-03-07 • via Nuitee