Hotel SiLL

Hotels
Urzędnicza 13 , Kielce , pl

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Facilities

Electric bicycle charging station
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Many guests report clean rooms and comfortable, firm beds
Several reviewers praise friendly and helpful reception staff
Good breakfast variety noted by multiple guests
Kettle, tea/water in room and coffee machine on ground floor
Generally good price/quality for many visitors
Convenient location for several guests (near centre)
Cons:
Inconsistent cleanliness — bathroom issues, dust, and stained mattresses reported
Outdated interiors and poorly maintained dining area
Parking described as too small for the number of guests
No fridge on floors, lack of AC, and cold/ventilation problems in bathrooms
Noise issues (loud neighbours, noisy floor panels, electronic drums)
Breakfast price considered high by some guests

Categories

Cleanliness
1
Mixed reports: several guests note rooms are clean and tidy, but multiple complaints about bathroom cleanliness, dust on ventilation, old curtains and stained mattresses indicate inconsistent housekeeping and a need for refresh.
Service
1
Generally positive: many mentions of friendly, helpful reception staff and quick service; a few notes about cold or brusque reception interactions that reduce a fully positive impression.
Location
1
Mostly convenient: numerous guests praise the hotel as near the centre or in a good location, though one review called the location 'fatal' — overall slightly positive.
Room Quality
1
Several negatives: outdated interiors, poor bathrooms (described as '90s' quality), noisy floor panels, mattress issues (springs, stains) and occasional noisy neighbours; some guests liked firm mattresses, but overall below expectation.
Amenities
1
Mixed/neutral: positives include kettle, tea/water, coffee machine and card-operated lift; negatives include no fridge on floors, lack of AC and heating issues in bathrooms — amenities balance out to neutral.
Value for Money
1
Generally viewed as good value by several reviewers and explicitly praised for price/quality, though some feel breakfast is overpriced relative to standard.
Food and Beverage
1
Mostly positive: many guests report varied, good breakfasts; others call breakfast average, with weak coffee or high price — overall slightly positive.
Overall Experience
1
Mixed overall: a number of satisfied guests (clean rooms, comfortable beds, good breakfasts), but also strong negative incidents (unreachable/apparent fraudulent apartment, severe cleanliness or comfort issues) producing a mildly negative net experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 03:41

Property Description

Discover the charm of Hotel SiLL, your perfect getaway in Kielce!

Prime Location: Nestled just 1.4 miles from the stunning Bishops’ of Krakow Palace and close to iconic sites like Karczówka Monastery and Basilica of the Assumption, adventure awaits at your doorstep.

Comfortable Accommodations: Our rooms are designed for relaxation, featuring a wardrobe, desk, and flat-screen TV. Each room includes a private bathroom to ensure your stay is blissfully comfortable.

Delicious Breakfast Options: Start your day with a delightful continental or buffet breakfast, crafted to fuel your adventures and soothe your taste buds.

Experience everything Kielce has to offer and make your reservation at Hotel SiLL today!

Important information:

Guests who wish to receive an invoice for their stay are requested to send the biling information immediately after booking.
After 1.01.2020 it will not be possible to receive the invoice at a later date.

Due to the prohibition of the Standards of Protection of Minors, the facility requires that a Guest staying at the facility has a document proving that he or she is an adult with the right to care for the child (e.g. an identity document of a child checked for kinship, civil status certificate, notarial consent of the parent for a person to travel with the child). Legal act: Act of 28 July 2023 amending the Family and Guardianship Code and other acts (Journal of Laws, item 1606), point 3, chapter 4b of the Act.This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Agnieszka • solo_traveller • pl
5
Pobyt mio wszystko uważam a udany.
Pros:

Śniadanie było smaczne, aczkolwiek cena dość wysoka. Pokoje czyste, przestronne. Łóżko bardzo wygodne.

Cons:

Śniadanie zbyt drogie. Kawa mało smaczna. Brak lodówki w pokoju. Miałam wrażanie, że popołudniami albo ktoś głośno słuchał muzyki, albo ktoś grał na jakimś instrumencie.

2026-03-24 • via Nuitee
A
Andrii • family_with_children • pl
8
2026-03-24 • via Nuitee
A
Anna • family_with_children • pl
8
2026-03-21 • via Nuitee
M
Marta • couple • pl
5
Ok
Pros:

Pokoje czyste i zadbane , w pokoju czekała na nas herbata i woda, jako zestaw powitalny. Łóżko wygodne i twarde, a panie z recepcji bardzo miłe. To tyle jesli chodzi o plusy tego hotelu.

Cons:

Niestety, na tym zalety się kończą. Lokalizacja hotelu jest fatalna, a dotarcie gdziekolwiek stanowi wyzwanie. Kolejnym problemem jest parking – zdecydowanie za mały jak na taką liczbę gości; znalezienie miejsca graniczy z cudem.

​Wnętrza wymagają natychmiastowego odświeżenia. Jadalnia ma okropny, przestarzały wystrój i sprawia wrażenie, jakby od lat nie było tam remontu. Na oknach wiszą stare firany, a kurz na szybach wentylacyjnych jest niedopuszczalny. Wisienką na torcie jest cena śniadania – 45 zł to zdecydowanie za drogo jak na oferowany standard.

2026-03-16 • via Nuitee
S
SidneySiqueira • family_with_children • pl
9
Pros:

Good location, receptionist very welcoming. The size of the room was good.

Cons:

The bathroom was not very clean.

2026-03-16 • via Nuitee
M
Malak • family_with_children • pl
10
2026-03-15 • via Nuitee
J
Janusz • family_with_children • pl
8
2026-03-14 • via Nuitee
P
Przemysław • family_with_children • pl
8
2026-03-13 • via Nuitee
K
Kinga • family_with_children • pl
1
Pros:

Jedno wielkie oszustwo, nie polecam z calego serca. Apartament widmo, nie da sie dostać do niego. Totalna porażka.

2026-03-11 • via Nuitee
B
Barbara • family_with_children • pl
7
Pros:

Wszystko zgodne z opisem. Pokój ok, jest wszystko co potrzebne na krótki pobyt. Czysto. Wygodny parking.

2026-03-09 • via Nuitee
M
Marcin • solo_traveller • pl
8
Dobry
2026-03-09 • via Nuitee
K
Krzysztof • family_with_children • pl
5
Znośnie
Pros:

Materac był twardy, tak, jak lubię

Cons:

Nie lubię paneli na podłodze w hotelu. Stykają i nie jest cicho.
Kiepska łazienka, takie słabe lata 90te
Przeciętne śniadanie, słaba kawa.

2026-03-06 • via Nuitee
M
Mirosław • couple • pl
8
2026-03-05 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-03-02 • via Nuitee
H
Hejduk • family_with_children • pl
8
2026-03-02 • via Nuitee
A
Artur • extended_group • pl
5
2026-03-02 • via Nuitee
R
Robert • family_with_children • pl
10
2026-03-01 • via Nuitee
O
Olena • family_with_children • ua
8
2026-02-28 • via Nuitee
P
Przemysław • couple • pl
7
2026-02-27 • via Nuitee
P
Przemysław • family_with_children • pl
8
2026-02-25 • via Nuitee