Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Spacious rooms
Cons:
Issues with customer service
High cost of food
Limited tea/coffee area

Categories

Cleanliness
1
Overall sentiment is positive with mentions of cleanliness in multiple reviews.
Service
1
Issues reported with customer service after checkout, though it was eventually resolved.
Location
1
Several reviews praised the central location, making it easy to reach cafes and pubs.
Room Quality
1
Rooms were noted as spacious and comfortable, with luxurious décor.
Amenities
1
Complimentary minibar and thoughtful features were appreciated, but some amenities lack space.
Value for Money
1
Food found expensive for the quality and experience, affecting perceived value.
Food and Beverage
1
Food was described as tasty but found expensive, indicating mixed feelings about dine-in costs.
Overall Experience
1
Positive comments overshadowed by service issues leading to a less favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 09:48

Property Description

Nestled in the heart of Cambridge, The Clements Hotel offers an exquisite stay for those seeking luxury and comfort.

Modern Comforts: Each air-conditioned room provides a serene escape with a private bathroom and cozy seating area. Enjoy convenient amenities such as a flat-screen TV, a desk, and a coffee machine, ensuring every comfort is at your fingertips.

Culinary Delights: Indulge in a gourmet experience at our restaurant, featuring a diverse à la carte breakfast and European cuisine. With vegetarian, dairy-free, and vegan options available, every palate is expertly catered to.

Unforgettable Experiences: Explore the beautiful surroundings of Cambridge, where endless cycling adventures await. Afterward, relax on our inviting terrace or enjoy a drink at the bar.

Elevate your getaway at The Clements Hotel – book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Craig • solo_traveller • au
9
2026-02-14 • via Nuitee
M
Malcolm • couple • nz
10
Exceeded our expectations
Pros:

We’re quite taken by the refurbishment

2026-02-14 • via Nuitee
H
Haylie • couple • nz
10
Luxury hotel in the heart of Cambridge.
Pros:

Beautifully restored hotel. Luxury furnishings and linens. Fantastic location.

2026-02-13 • via Nuitee
I
Ilya • couple • us
10
2026-02-11 • via Nuitee
C
Cogliati • couple • it
9
Cons:

l'unica cosa che non mi è piaciuta era la vista dalle finestre, in particolare una finestra si affacciava su una casa vicina e potevano vederci dentro.

2026-02-11 • via Nuitee
R
Rao • couple • nz
10
2026-02-10 • via Nuitee
C
Christine • family_with_children • nz
10
Beautiful Hotel!
Pros:

Its the 2nd time we have stayed, and its our go to hands down when we visit Hamilton from home. Great bed, coffee & breakfast was excellent in their beautiful dining room and outdoor seating.

Cons:

Nothing however we prefer the bigger deluxe room for space around the bed.

2026-02-09 • via Nuitee
A
Alice • couple • ch
10
Pros:

Super Hotel, sehr schöne Zimmer und sehr freundliches Personal. Top, Erwartungen übertroffen!

2026-02-09 • via Nuitee
P
Pete • couple • nz
9
Great hotel - average restaurant
Pros:

1. Reception staff (Nikita?) was very professional, extremely friendly and helpful.
2. The hotel is a little gem in the Cambridge township. Tasteful interiors and a lovely terrace & courtyard for sunset drinks.
3. The Superior King room was immaculate, light, spacious and tasteful. Huge comfortable firm bed, fantastic memory pillows, individually controlled aircon, large bathroom with very good shower, nice bottles of body wash & shampoo (none of that bolted to the wall cheap stuff so often seen elsewhere). Bright white fluffy cotton bathrobes.
4. At 7am we got superb coffee downstairs from a young lady barista. Kōkako beans.
5. Easy parking.

Cons:

1. Confused young restaurant staff. The receptionist booked a table for us, however the restaurant staff were unable to comprehend that we were hotel guests. Eager to relax with a drink in the courtyard, we had to endlessly wait while 3 separate staff fussed around and kept asking us our name. It could have been a simple case of: please have a drink while we sort out your table. Happy days.
2. The restaurant food was average and expensive, belonging in the "fancy & tweezered" rather than "simple & bold" flavours category. The salmon carpaccio was ok, but there was more of the pickled fennel than the salmon. The terrine was dry, gritty and rather tasteless, surrounded by too many fussy irrelevant tweezered elements. The crostini? was inedible - hard & dry. The slow cooked pork belly dish flavour was good, reminiscent of a European classic of pork belly with braised sauerkraut and potato dumplings. This would make sense since the executive chef is supposed to be Czech. However the addition of spinach was confusing and the 3 miniature potato dumplings were disappointing. On the other hand, the chicken pasta dish was tasty and generous. The side of honey carrots was ok but the broccolini was sad, cold, and wilted. Best dish, sadly, the french fries.
After complaining about the broccolini we got free desserts - the Earl Grey panacota was so so, whilst the Jaffa cake pastry was very dry.
The cuisine really doesn't have to be so try-hard look at me fare. NZ is already full of such establishments and they are all failing at an alarming rate. The hotel is already so lovely...
3. Whoever made the decision to fit the hotel's high-traffic hallways and rooms with a light coloured carpet will be regretting it very soon, if not already.
4. Having a nespresso machine in a room is great. However, not including a milk frother makes it redundant. Luckily, the hotel barista does make a great coffee.

2026-02-08 • via Nuitee
S
Scott • couple • nz
9
fabulous accomodation
Pros:

lovely and clean comfortable and central

Cons:

all good

2026-01-31 • via Nuitee
R
Rodney • couple • nz
9
Fab comfortable stay so convenient to lots of cafes and pubs. No driving meant extra time to relax.
Pros:

Easy walk to cafes and pubs.

Cons:

Would have liked the tea/coffee making area to be a little bigger.

2026-01-30 • via Nuitee
A
Anne • couple • nz
10
Our new favourite place
Pros:

The Clements Hotel is now our favourite place to stay in Cambridge. Our room was spacious and comfortable with everything we needed, including an electric jug as well as a nespresso machine.
I liked the shower with the facility to turn on the water at one end and the water source at the other end so it was easy to wait for the water temperature to be right without getting cold and wet. There were lots of thoughtful features.
The reception staff were very welcoming. The wooden staircase which leads up to the first floor was magnificent as were all the architectural details which tie in with the facade.

Cons:

There was nothing to dislike

2026-01-30 • via Nuitee
M
maree • couple • nz
10
Pros:

Beautifully presented grand building.

2026-01-29 • via Nuitee
J
Jan • couple • se
10
Best so far in NZ
Pros:

Modern and posh

Cons:

?

2026-01-29 • via Nuitee
J
Jessica • solo_traveller • au
9
Beautiful hotel. Very comfortable room.
Pros:

It’s a very beautiful hotel. They have put a lot of effort into making it feel luxurious. The room was lovey - spacious, nice decor, very comfortable bed and bathrobes. A huge plus was the complimentary minibar for the first night - that felt very generous. I wish I’d had more time to have a drink out in the garden.

Cons:

No complaints about the hotel room - it was lovely. They have a restaurant on site and whilst I really enjoyed my food, it is expensive. I had a pasta main (no starter or dessert) and 2 drinks and it cost me $100. It was my choice to go there of course, but thought it worth noting. No complaints about the food - very tasty.

2026-01-28 • via Nuitee
P
Peter • couple • ch
9
Zu empfehlen
Pros:

Neu renoviert, zentral gelegen, Superbarman

2026-01-27 • via Nuitee
T
Tricia • couple • nz
7
A lovely hotel with disappointing customer service.
Pros:

The hotel itself was lovely. Great location, nice fit-out with comfortable bed and a good shower. We also enjoyed the underground bar for a drink before heading out. It was quiet and we slept very well. My issue with the hotel started after we left in relation to an erroneous credit card charge. This was eventually resolved but took several emails and the presentation of photographic evidence to have the charge reversed.

Cons:

Unfortunately, after we left the hotel erroneously charged us for a Sleep Mist which they insisted we had taken. We did not take it. There was an information card referring to the mist in the room but the mist wasn't actually there - we looked for it. I contacted the hotel to ask what the additional charge was for and was advised this was their reason. I explained that we hadn't taken it expecting a refund but was initially refused. Eventually I found a photograph I had taken when we first arrived in the room showing the mist was absent. When I sent this to the hotel they apologised, offered us a discounted stay and refunded the charge. So while this was eventually resolved it could easily not have been so my suggestion to future guests is that they check the room carefully when they first arrive and report anything missing to reception straight away to avoid being charged by default.

2026-01-27 • via Nuitee
H
Hannah • couple • nz
10
2026-01-27 • via Nuitee
E
Elaine • couple • us
10
2026-01-26 • via Nuitee
T
Tony • family_with_children • au
10
2026-01-26 • via Nuitee