Umhlanga Apart Hotel

Hotels
60 Meridian Drive , Umhlanga Rocks , za

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Darts
See all facilities

Review Highlights

Pros:
Location praised as ideal/exceptional
Friendly reception/restaurant staff in many reviews
Rooms described as neat, spacious and well laid out
Clean and tidy noted by several guests
Pool, spa and free parking mentioned positively
Good value / affordable
Cons:
Housekeeping inconsistencies: unclean cutlery, used loo on arrival, no dish cloth
Slow or poor response to issues; broken amenities (wifi/aircon/TV) reported
Unresolved breakage deposit and poor manager follow-up
Slow elevator
Some guests found location far from the beach

Categories

Cleanliness
1
Mixed reports: several guests praised ‘clean and tidy’ rooms and facilities, but multiple specific complaints (unclean cutlery, used/unclean loo on arrival, lack of dish cloths) indicate problems with housekeeping consistency.
Service
1
Mixed service feedback: many mentions of friendly, helpful reception/restaurant staff and specific praise for some employees, but notable failures (very slow response to issues, ignored requests, unresolved breakage deposit and lack of manager follow-up) pull the score down.
Location
1
Generally praised as ideal/exceptional and cited as a positive multiple times; a minority noted it was far from South Beach but overall sentiment favors location.
Room Quality
1
Rooms described as neat, spacious, with good layouts (separate living area, kitchenette) and appreciated by several guests; some issues reported (missing expected couch, aircon not working in one stay) but overall room quality leans positive.
Amenities
1
Mixed amenities feedback: positives include inviting pool, spa and free parking, but practical amenity failures were reported (no wifi/aircon/TV on first day, slow elevator, no dish cloth) indicating inconsistent amenity delivery.
Value for Money
1
Multiple guests explicitly stated the hotel was good value/affordable and recommended it; perceived value is generally positive.
Food and Beverage
1
Not meaningfully discussed in the reviews; no clear positive or negative consensus.
Overall Experience
1
Highly mixed overall impressions: several guests report being very happy or having an amazing experience, while others report stressful incidents (deposit non-return, slow issue resolution). Net overall sentiment balances out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:00

Property Description

Discover your perfect getaway at Umhlanga Apart Hotel, where comfort meets convenience in beautiful Durban.

Relax and Recharge
Our spacious rooms are designed for your comfort featuring modern amenities and cozy ambiance, ensuring a rejuvenating stay for every guest.

Unparalleled Amenities
Stay active in our well-equipped fitness center or take a dip in the inviting indoor pool. Enjoy our complimentary WiFi throughout the hotel to keep you connected.

Delicious Dining Options
Start your day right with a delightful à la carte breakfast, crafted to tantalize your taste buds and energize you for your adventures ahead.

Experience the best of Durban's attractions just a short drive away. Don't wait—book your stay at Umhlanga Apart Hotel today for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Philipina Nongcebo • solo_traveller • za
10
2026-05-16 • via Nuitee
D
Du Plessis • solo_traveller • za
10
Lovely stay
Pros:

Very helpful staff place is beautiful

Cons:

Not a train smash but the wifi wasnt working would have been nice to watch something to fall asleep.

2026-05-16 • via Nuitee
S
Sanelisiwe • couple • za
1
Worst place I have ever booked
Pros:

Nothing

Cons:

Everything

2026-05-16 • via Nuitee
M
Memela • solo_traveller • za
10
2026-05-15 • via Nuitee
M
McManus • solo_traveller • za
3
Pros:

The staff were friendly and very polite. Food was good and service friendly.

Cons:

Room M13 was dark and without sunlight. The hotel advertises rooms from R600 so if this room at almost double that price is an indication, pity those at a lower rate.

Misleading is the best way to describe their facilities on the Booking.com site.

Could not recommend this hotel to anyone.

2026-05-15 • via Nuitee
S
Sithol • solo_traveller • za
10
Pros:

Everything

2026-05-13 • via Nuitee
D
David • solo_traveller • za
9
Short but sweet
Pros:

Great and Friendly Staff, Clean and comfortable Room. Restaurant food was good. No Complaints.

2026-05-12 • via Nuitee
B
Baxter • solo_traveller • za
8
2026-05-12 • via Nuitee
N
Navin • solo_traveller • za
7
Great budget Hotel
Pros:

The property was well located for my needs. Very clean and comfortable. Parking onsite helped. For a budget hotel, it just worked. Shower was clean and neat with good water pressure .

Cons:

Noice levels from the road were very bad. No sound dampening . So you heard every car go by.
I am not a big person and I found shower area small.

2026-05-11 • via Nuitee
C
Chiya • couple • za
10
2026-05-11 • via Nuitee
N
Nhlanhla • couple • za
8
Pros:

Everything

2026-05-11 • via Nuitee
S
Siphelele • solo_traveller • za
9
2026-05-09 • via Nuitee
Z
Zukiswa • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-05-08 • via Nuitee
K
Khayelihle • solo_traveller • za
10
Cons:

The deposit thing what if you don't have cash with you

2026-05-08 • via Nuitee
M
mihambo • couple • tz
8
10/10
Pros:

Clean

Cons:

Nothing

2026-05-08 • via Nuitee
T
Thabang • couple • za
3
It’s just gave bare minimum
Pros:

The locations

Cons:

Beds were too stiff and the two white ladies at reception were very rude

2026-05-08 • via Nuitee
T
Tumelo • family_with_children • za
9
Pros:

Everything

Cons:

N/A

2026-05-07 • via Nuitee
T
Tshepang • couple • za
8
2026-05-07 • via Nuitee
N
Nonkonzo • couple • za
10
2026-05-07 • via Nuitee
B
Buthelezi • solo_traveller • za
8
2026-05-07 • via Nuitee