Grand Hotel Plaza

Hotels
Via del Corso 126 , Rome , IT

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, central location
Friendly, professional staff (notably breakfast team)
Historic and charming building / atmosphere
Clean and comfortable rooms in many cases
Dog-friendly
Cons:
Tired/old rooms and premises; bathrooms need renewing
Broken furniture, lack of storage (no chest of drawers)
AC failures and noise from nearby events
Late luggage delivery / isolated service lapses
Bathrooms missing shower box / dated fixtures

Categories

Cleanliness
1
Multiple guests explicitly praised cleanliness (e.g. 'clean', 'temizlik') and rooms described as clean and comfortable; overall generally kept despite some older fabric of the building.
Service
1
Service is frequently praised (helpful, professional staff, standout breakfast team) though there are isolated service lapses (late luggage delivery, occasional let-downs). Overall positive with some inconsistencies.
Location
1
Location is repeatedly described as excellent/central and a key highlight across many reviews; consistently a strong positive.
Room Quality
1
Mixed to negative: while some suites are praised as spacious and elegant, several guests report very old/tired rooms, broken furniture, lack of storage, noisy windows (DJ next door), and AC failures — multiple concrete complaints drive a negative score.
Amenities
1
Shortcomings called out for amenities: bathrooms needing renewal, missing shower box, non-working AC, limited in-room storage and thin room doors/soundproofing; amenities feel dated and in need of investment.
Value for Money
1
At least one guest explicitly praised quality/price and others felt the historic character justified the cost; modestly positive but not uniformly mentioned.
Food and Beverage
1
Breakfast and F&B staff received strong praise (exceptional breakfast, named staff praised), making food a clear positive in guest sentiment.
Overall Experience
1
Many guests describe a memorable, historic and enjoyable stay with strong positives (location, staff, ambiance), though issues with dated rooms/amenities temper the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 21:50

Property Description

Experience the timeless elegance of the Grand Hotel Plaza, a historic gem in the heart of Rome, just steps away from the iconic Spanish Steps.

Stunning Accommodations: Indulge in our individually designed rooms and suites featuring high ceilings, exquisite Carrara marble, and breathtaking views of Rome’s most renowned landmarks, including St. Peter’s Basilica.

Culinary Delights: Savor the flavors of Italy with our American breakfast served in the elegant Salone Mascagni, alongside Mediterranean dishes crafted from seasonal, local ingredients at the Sorelle Fontana Restaurant, adorned with sketches from famous designers.

Spectacular Terraces: Unwind on our two panoramic terraces, where you can enjoy refreshing drinks with a mesmerizing backdrop of Villa Borghese and the dome of the Church of Saint Carlo al Corso, a perfect retreat after a day of exploration.

Don’t miss out on this luxurious getaway—book your stay at the Grand Hotel Plaza today!

Important information:

Check-in and check-out outside normal hours are possible at an extra charge.

When booking a nonrefundable rate, the credit card used for booking should be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note Classic Single Room and Classic Double Room cannot fit any extra beds/cots.

Please note that the property is located in a restricted traffic area, please contact the property for more information.

Please note that the Terrazza dei Limoni is closed during the winter, weather permitting.

Please note that the Family Room consists of two interconnected double rooms and two independent bathrooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
norbert • couple • at
8
Sehr alter Kasten -aber sehr elegant und original!
2026-09-18 • via Nuitee
M
Maryana • family_with_children • ru
10
Проживание в Grand Hotel Plaza стало лучшей частью поездки: ощущение, будто живешь в настоящем дворце-музее прямо в цент
Pros:

С самого первого шага в отель создается ощущение, что вы перенеслись в роскошный дворцовый эпос: интерьеры отеля выглядят как живое произведение искусства. Высокие потолки, старинная лепнина, подлинная антикварная мебель, хрустальные люстры и расписные залы вызывают настоящий искренний восторг. Каждый уголок пропитан духом классической итальяской элегантности.

2026-09-18 • via Nuitee
F
flavio • couple • br
10
Considerando localização e conforto, achei espetacular
Pros:

Do tamanho

2026-09-17 • via Nuitee
R
Russell • couple • gb
7
Would be perfect in a better less cluttered room without the irritation of the buzzing noise
Pros:

Beautiful old building-with wonderful staff-in a great position

Cons:

Room was smaller than expected and overfilled with furniture. Also constantly disturbed at night by a buzzing sound that was constant and was timed every 20 seconds and after notifying the desk nothing was done-disappointing?

2026-09-15 • via Nuitee
V
Veronique • couple • fr
6
2026-09-14 • via Nuitee
M
Martin • couple • es
4
Goede ligging voor de rest voor de rest niet echt veel bijzonders
Pros:

De locatie is super

Cons:

De service was maar niets

2026-09-14 • via Nuitee
M
Martin • extended_group • es
3
Het hotel heeft en grondige renovatie nodig
Pros:

De ligging is uitstekend

Cons:

De service was gewoon slecht

2026-09-14 • via Nuitee
L
Luis Arturo • couple • pe
7
Pros:

Comfortable and really close to shops

Cons:

Too old, not well maintained. A leak occurred during our stay, just outside our door.

2026-09-13 • via Nuitee
E
Eddie • couple • ie
8
Nice hotel , lovely staff. Just a bit quiet.
Pros:

Stunning Architectural building.

Cons:

If your looking for a vibrant bar and evening vibe this is not the place for you

2026-09-13 • via Nuitee
F
Faisal • couple • sa
4
2026-09-10 • via Nuitee
A
anwer • couple • kw
8
Cons:

The bathtub was leaking and the shower box was small

2026-09-10 • via Nuitee
R
Rochberger • solo_traveller • il
8
היה טוב, הצוות אדיב מאוד. המיקום נהדר!
Pros:

המיקום נהדר, ארוחת בוקר נהדרת.

Cons:

קצת מיושן, האמבטיה לא נוחה, לנו לא היה דוש. כל פעם האמבטיה הוצפה במים.
אין מדף באמבטיה ואין איך להניח חפצים.

2026-09-07 • via Nuitee
M
Mark • couple • us
7
It is really a three or four star experience with a five star lobby, breakfast room and bar.
Pros:

Location
Lobby

Cons:

My first room was uninhabitable…the bed had broken springs, the grab bar in bathroom fell off, the drawers were locked with no keys to open them or they were jammed shut.
The second afternoon I was upgraded and moved to a better room which was much nicer…but there was no outlet by the bed to charge a phone and the shower was tiny.
The hotel did not have the amenities usually found in a five star hotel. The front desk was understaffed, often with a young man who was not knowledgeable and there was no concierge.
The lobby and breakfast room were beautiful but not available for use if there was a private function going on.
The location was excellent and central. However there was no subway station nearby.
The hotel has a long history in Rome and has great potential but does not merit a five star rating.
Also, booking.com was of no help to resolve my problems. I could not get past AI on the app nor speak to anyone. I was informed that someone would call me within 24 hours but that didn’t happen. It is now four days since I contacted them and I still haven’t been contacted.

2026-09-05 • via Nuitee
S
scarlett • couple • us
9
Very nice
Pros:

Beautiful old building and convenient location. Exceptional buffet breakfast. Excellent service. Balcony room was such a perk.

Cons:

Bedroom furniture and bathroom style were just ok

2026-09-05 • via Nuitee
M
Maria • extended_group • cl
10
Hotel elegante
Pros:

Agradable, fino , elegante

2026-09-03 • via Nuitee
N
Niki • solo_traveller • gb
2
Pros:

The location

Cons:

Dated rooms, bathrooms not well configured, staff communication unclear. Staff not consistent in the explaining basic charges like breakfast charges. Hotel has not been kept up to date at 5 star standard.

2026-09-02 • via Nuitee
E
Essam • couple • ae
8
Very good and comfortable.
Pros:

Very authentic and classic. Great staff and customer service. You get the vibe of the Roman experience. Amazing location and walking distance to the main attractions.

Cons:

Its lost between to be luxurious and authentic classic. Some features and areas would give the impression thats this is really old and needs renovation.

2026-08-30 • via Nuitee
S
Stang Ottesen • couple • no
10
2026-08-30 • via Nuitee
H
Hayfa • couple • sa
7
Pros:

The location amazing

Cons:

The property feels a bit dated and could benefit from some renovation.

2026-08-23 • via Nuitee
O
Osvaldo • couple • it
4
2026-08-23 • via Nuitee