Hotel d'Europe

Hotels
12 place Crillon , Avignon , fr

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Great location
Beautiful building
Cons:
Cleanliness issues
Poor amenities
Value for money concerns

Categories

Cleanliness
1
Multiple reviews indicated issues with cleanliness, particularly used towels and a dirty toilet floor.
Service
1
Generally friendly service mentioned across reviews, but specific poor handling of issues noted.
Location
1
Positive sentiments regarding the location, often mentioned as a highlight of the hotel.
Room Quality
1
Compliments on room comfort but issues like improper preparation and temperature management were stated.
Amenities
1
Some amenities well-received, but significant complaints regarding air conditioning and shower equipment.
Value for Money
1
Complaints about high breakfast prices and not functioning facilities suggest poor value.
Food and Beverage
1
Mixed reviews about food quality, with some praise and criticisms regarding breakfast options.
Overall Experience
1
A mix of positive and negative experiences that balance out for an overall neutral sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-09 18:42

Property Description

Experience the charm of southern France at Hotel d’Europe, a stunning 16th-century gem in the heart of Avignon.

Elegant Accommodations
Unwind in our beautifully appointed guest rooms that offer a seamless blend of modern comfort and historic elegance. Each room features air conditioning, a flat-screen TV, a mini-bar, and complimentary Wi-Fi to ensure your stay is as relaxing as possible.

Gastronomic Delights
Indulge your culinary senses at our on-site Michelin 1-star restaurant, La Vieille Fontaine. Open from Tuesday to Saturday, savor contemporary regional cuisine crafted by our talented chefs that elevate dining to an unforgettable experience.

Luxurious Services
Enhance your stay with our exclusive services, including valet parking, beauty treatments, and relaxing massages available for an additional fee. Delight in a complimentary continental or English breakfast served daily to fuel your adventures.

Book your extraordinary stay at Hotel d’Europe today and create memories that will last a lifetime!

Important information:

Please note that pre-payment is due upon check-in.

Please note that the half board rates include breakfast and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Arnaud • couple • fr
10
Parfait !
2026-02-12 • via Nuitee
D
Damiano • couple • ch
7
2026-01-27 • via Nuitee
E
Eva Maria • couple • es
10
Agradable
Pros:

La decoración , ubicación , etc….

Cons:

Nada

2026-01-26 • via Nuitee
A
Aleksandra • couple • fr
10
Супер!
Pros:

Очень милый отель!Приятный магазинчик с сувенирами!Персонал очень дружелюбный!Уютно,чисто и очень атмосферно!Вкусные закуски в бистро.Хороший завтрак,да может быть не такой большой выбор.Но все очень достойно.Останавливалась с собачкой,даже лежаночка подходила по стилю.Мне все понравилось!Спасибо !Расположение супер!

2026-01-25 • via Nuitee
N
Nathalie • couple • ch
10
Eine wunderschöne Oase inmitten der Altstadt von Avignon, die nichts zu wünschen übrig lässt.
Pros:

Die Zimmer waren sehr grosszügig und komfortabel und angesichts der kalten Aussentemperaturen perfekt geheizt. Das Personal war sehr freundlich und hilfsbereit. Die Lage des Hotels war ebenfalls perfekt, mit dem Auto sehr entspannt zu erreichen und wunderschön eingebettet in die Altstadt. Das Abendessen im Hotel eigenen Restaurant war aussergewöhnlich und liess nichts zu wünschen übrig.

2026-01-20 • via Nuitee
D
Dalia • couple • il
10
כיף ונחזור
Pros:

מלון יפה נקי וכיפי שרות מעולה.
כל הנוחות שיש נחזור אליו בכיף.

2026-01-19 • via Nuitee
Y
YIFENG • family_with_children • cn
8
2026-01-19 • via Nuitee
O
Oguz • couple • us
10
2026-01-19 • via Nuitee
S
Simon • couple • gb
10
2026-01-13 • via Nuitee
A
Antoine • couple • fr
10
2026-01-13 • via Nuitee
G
Guido • couple • ch
8
2026-01-12 • via Nuitee
A
Ahita • couple • us
7
2026-01-11 • via Nuitee
C
Clément • family_with_children • fr
10
2026-01-10 • via Nuitee
M
Michèle • couple • ch
8
2026-01-09 • via Nuitee
R
rosemary • couple • gb
8
Lovely building and room with poor attention to detail
Pros:

Beautiful historic building inside the city walls. Very comfortable suite, beautifully decorated.

Cons:

The room was not properly prepared on arrival. There were used towels on the bathroom floor and no mugs or coffee cups. No apology from the staff when I rang to let them know, or when we were asked on leaving ‘how was your stay’ and I explained again.

2026-01-08 • via Nuitee
N
Nicola • couple • it
10
Tutto molto bene
Pros:

Hotel bello e molto confortevole
Personale molto gentile e sempre a disposizione
Colazione ottima

Cons:

-

2026-01-06 • via Nuitee
S
Soysal • couple • tr
8
Cons:

Showers and shower heads needs repair

2026-01-06 • via Nuitee
I
IAKOVOS • family_with_children • gr
10
2026-01-04 • via Nuitee
B
Blanca • family_with_children • es
5
Viaje en familia - Navidad
Pros:

La ubicación estaba muy bien.
El hotel en si es como un palacete y estaba muy mono decorado por Navidad.
Los trabajadores de la entrada muy amables.

Cons:

El aire acondicionado NO funcionaba y nos dieron 2 estufas. Estábamos a -2 grados y con un bebé. Creo que para un hotel 5 estrellas, no es aceptable.
El suelo del wc estaba pringoso.
Y el desayuno bastante pobre.

2026-01-03 • via Nuitee
M
Muriel • family_with_children • fr
8
2026-01-03 • via Nuitee