JATI Koh Russey

Hotels
Koh Russey, Oung Village, Ream Commune, Prey Nob District, Sihanoukville, Cambodia , Ream Quarter , kh

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful, spacious villas and high room quality
Attentive and friendly staff; strong room service
Beachfront location with convenient boat service
Good spa and large pools
Generally good food quality and breakfasts
Perceived good value for money
Cons:
Beach and beachfront areas with plastic/bottle litter; garden/beach maintenance issues
Lack of visible management and leadership; inconsistent service (e.g., poolside)
Limited restaurant options on weekdays; could use more local dishes/variety
Privacy issues at some pool villas
Insects/mosquitoes; occasional ants in rooms
Tennis court equipment of low quality

Categories

Cleanliness
1
Mixed signals: rooms and facilities reported as very clean, but recurring issues with beach litter/plastic, bottles on beachfront areas and an incident with ants in a bedroom lowered overall cleanliness perception.
Service
1
Generally praised: staff described as attentive, friendly and world-class room service; however a perceived lack of leadership/visible management and inconsistent pool-side service caused some service shortcomings.
Location
1
Positive: beachfront villas, good island position and frequent speedboat connections made access and setting favorable for guests.
Room Quality
1
Strongly positive: villas and rooms described as beautiful, spacious, high-quality bedding and bathrooms, beachfront villas exceeded expectations.
Amenities
1
Mixed: excellent spa, large pools and speedboat service, but limited restaurant availability on weekdays, low-quality tennis equipment and maintenance issues (garden/beach) were noted.
Value for Money
1
Generally positive: several guests explicitly call it good value for money and praise food quality and overall experience relative to price.
Food and Beverage
1
Mostly positive: multiple dining options and high-quality dishes were highlighted, though some guests asked for more local dishes and improved flavors/variety.
Overall Experience
1
Mixed overall: many guests enjoyed villas, service and setting, but persistent issues (beach cleanliness, insects, limited dining options, and lack of managerial presence) detracted significantly from the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 21:37

Property Description

Discover the serene paradise of JATI Koh Russey, nestled just a short stroll from Long Beach in beautiful Sihanoukville.

Unmatched Amenities
Indulge in luxury with our outdoor swimming pool and state-of-the-art fitness center, while our private beach offers thrilling water sports for the adventure-seeker in you.

Delicious Dining Options
Savor the taste of Cambodia with exquisite dishes at our on-site restaurant, or unwind with refreshing drinks at the bar – your culinary journey starts right here.

Family-Friendly Activities
Enjoy endless fun with recreational facilities like table tennis, minigolf, tennis, and a dedicated playground for the little ones, ensuring a delightful experience for all ages.

Don’t wait! Your impeccable retreat awaits at JATI Koh Russey – book now for an unforgettable getaway!

Important information:

Please be informed that there will be an additional charge for the compulsory New Year’s Gala Dinner on 31st December 2025. For rates and conditions, kindly contact the hotel directly.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Leonardo • solo_traveller • ch
7
Style Over Substance – Prepare to be Overcharged
Pros:

Accommodation: The bungalows are aesthetically pleasing, spacious, and feature a vibrant, tasteful color palette.

Dining Quality: The overall quality of the food is high, offering a consistently positive culinary experience.

Location: The property boasts an excellent and scenic location.

Dining Variety: The flexibility to switch between various dining venues—ranging from specialized steakhouses and authentic Cambodian cuisine to casual beachfront dining—is a significant highlight.

Logistics and Accessibility: While parking and speedboat transfers are available, the mandatory fee ($50 per room) is noteworthy. Given that this is a private island with no public ferry alternative, providing these essential transfer services at an additional cost may be perceived as an unreasonable policy.

Cons:

Operating Hours: Facilities such as the mini-golf course and swimming pool close prematurely. Given the Cambodian climate, engaging in outdoor activities like tennis, mini-golf, or badminton before 6:00 PM is impractical due to the extreme heat.

Additional Charges: There is an excessive focus on surcharges for every extra service, including basic requests like bed decorations (e.g., flower petals). Furthermore, the €800 transfer fee between Koh Russey and Koh Rong is disproportionate by local standards; even for a luxury establishment, such a price is more comparable to private aviation costs.

Complimentary Amenities: Considering the premium nightly rate, a complimentary glass of champagne or prosecco upon arrival or during the stay should be a standard courtesy.

Breakfast Presentation: The presentation and information regarding the beverage and fruit selection during breakfast lack clarity and should be improved..

Pest Control: The presence of a significant number of flies during meal times is disruptive; more effective pest control measures are necessary to ensure a pleasant dining environment.

In-Room Technology: The TV AirPlay functionality is currently unreliable. This system needs an upgrade to allow guests to seamlessly connect to streaming services such as Netflix.

Staff Engagement: While the staff is professional, a more welcoming and friendly demeanor would greatly enhance the overall guest experience.

2026-04-30 • via Nuitee
M
MURIEL • extended_group • fr
10
2026-04-23 • via Nuitee
B
blunier • solo_traveller • kh
10
Pros:

I loved the staff. Special shout to Rathana who went above and beyond to ensure I had the best gluten free experience. All staff are so kind and attentive.

Cons:

Maybe the collection of trash on the beach could be improved.

2026-04-18 • via Nuitee
N
Nadine • couple • de
10
PERFECT
Pros:

Brand new, feels exclusive, very well thought through, comfortable bed and nicely furnished rooms with attention to details, very good food and excellent service staff.

2026-04-08 • via Nuitee
M
Marijana • couple • ch
10
2026-03-28 • via Nuitee
M
Masahiro • family_with_children • jp
9
Pros:

施設はとても清潔で、アメニティも充実していた。
ホテルがある島に向かう船も頻繁に出ていたため、時間の調整がしやすかった。

Cons:

予め行きの船の乗船時間をホテル側に伝えていたが、一つ後の便にして欲しいと申し出があった。
もともと乗船時間を伝えていたのと、他には1組（2名）しかお客さんがいなかった事から予定通りの乗船時間に船に乗りたい旨を伝えて高雄事で、予定通りの船に乗船させてもらいました。
しかし、私たちの他に1組しかお客さんがいなかったのに…と疑問に思うと同時に不快に感じました。

2026-03-26 • via Nuitee
L
Lorette • family_with_children • de
10
2026-03-24 • via Nuitee
M
Monica • solo_traveller • fr
8
Très bien
Pros:

Les villas incroyables, les levées du soleil incroyable, la qualité de la literie, le personnel au petit soin.

Cons:

Les villas avec piscine manquent un peu de privacy et les saveurs des restaurants peuvent être améliorés.

2026-03-23 • via Nuitee
M
Michiel G.J. • couple • nl
9
Hidden gem with lots of potential
Pros:

Staff, facilities , location, design of resort, lay out of villa, speedboat service,

Cons:

Lack of privacy at beach pool vila
Only one restaurant open during week days for dinner.
Beautiful tennis court with low quality rackets and balls
Maintenance of garden and beaches could be much better. Plastic clean up a must at all times!!( also on jungle trail)
Would have loved more local dishes on menu

2026-03-21 • via Nuitee
K
Karina • couple • ru
10
Good value for money
Pros:

All new and beautifully decorated. The staff is very attentive and friendly. Food really nice and very tasty beef lok lak.

Cons:

Can be a lot of mosquitoes in the evening but they provide a repellent

2026-03-17 • via Nuitee
G
Gabriele • couple • it
8
Pros:

The property and the facilities are beautifully designed. A true 5 star stay.

The room service is world class, the staff are generally super nice.

Cons:

The resort is run by mostly 20-25 year olds, but we could feel the lack of leadership and presence, like true 5-star resorts normally have. We didn’t meet any manager.

This leads to mistakes, and loss of brand/feel, which is evident from:

1. Almost zero service at pool side
2. Some menus are printed on cheap plastic, mosquito spray comes in generic large containers, which are normally used for cleaning toilets.
3. Some of the Beach isn’t clean, plastics and bottles everywhere, in front of sea-front rooms costing $600+ per night.

2026-03-17 • via Nuitee
M
manuele • couple • rs
10
Pros:

The position , beach , the size , restaurant , swimming pool

2026-03-15 • via Nuitee
A
Alessandro • family_with_children • it
9
Pros:

Camera davvero bellissima, accogliente e molto spaziosa. Anche il bagno è ampio e ben organizzato, con una splendida vetrata sul giardino e una doccia enorme che rende l’esperienza ancora più piacevole.
Molto bella anche la piscina, grande e perfetta per rilassarsi. Menzione speciale per la spa: area curata e sauna/bagno turco di ottimo livello.
Il ristorante offre una buona scelta di piatti e prodotti di qualità. Ottima anche la colazione, con grande varietà e ingredienti di qualità. Il personale è sempre stato gentilissimo, attento e disponibile.

Cons:

Unica piccola pecca: non vengono organizzate escursioni a Ko Rong, un servizio che sarebbe stato davvero apprezzabile

2026-03-11 • via Nuitee
S
Sylvia • couple • tw
8
2026-03-11 • via Nuitee
C
Camilla • couple • ch
9
Amazing stay!
Pros:

We had an amazing stay at JATI Koh Russey. We booked a beachfront villa, which highly exceeded our expectations. There were several dining options, all offering high-quality food. The staff were all friendly and very attentive throughout our stay. Overall, a wonderful place to relax!

Cons:

Being on an island, encounters with insects are possible. On our last day, ants entered our bedroom, but the staff handled the situation flawlessly, going above and beyond by quickly moving us to another villa and ensuring we were comfortable.

2026-03-06 • via Nuitee
L
Lina • extended_group • us
10
Great!!!
Pros:

Beautiful hotel, great villas facing the ocean.

Cons:

Restaurants could improve a little. More variety

2026-03-06 • via Nuitee
T
Toni • extended_group • es
10
2026-03-03 • via Nuitee
J
jean-paulb • family_with_children • fr
10
Séjour exceptionnel sur une île paradisiaque 🌴
Pros:

Nous avons passé un magnifique séjour à JATI sur Koh Russey. L’île est tout simplement idyllique, posée au cœur du golfe de Thaïlande, avec une atmosphère paisible et dépaysante.
Le personnel est remarquable : très nombreux, attentif, souriant et toujours aux petits soins. Le service est clairement au niveau d’un établissement de luxe.
Les équipements sont superbes, aussi bien dans la chambre que dans les espaces extérieurs. Notre bungalow était particulièrement bien conçu, très spacieux, élégant et confortable — on s’y sent immédiatement bien.
La piscine est magnifique, parfaitement intégrée dans le paysage. Nous avons aussi beaucoup apprécié la diversité des activités proposées : kayak, tennis, cours de yoga, fitness… il est possible d’alterner détente et activités sportives sans jamais s’ennuyer.

Cons:

Petit bémol néanmoins : l’eau de mer n’était pas très claire durant notre séjour, et les abords immédiats du complexe présentaient quelques déchets, probablement apportés par la mer. Cela reste toutefois extérieur à la qualité du service et des infrastructures de l’hôtel.

2026-03-01 • via Nuitee
L
Lea • couple • ch
10
Pros:

Nous avons été enchantés par notre séjour paradisiaque au Jati ! Notre chambre en front de mer était exceptionnelle, avec une vue magnifique et un cadre idéal pour se détendre.
Le personnel s’est montré très sympathique, attentif et à l’écoute tout au long de notre séjour. Nous craignions que les chambres proches de la piscine ne soient pas suffisamment calmes, alors nous avons pu obtenir une chambre plus éloignée, ce que nous avons beaucoup apprécié.
Finalement, nos craintes se sont révélées infondées : tout l’établissement respire la tranquillité, même aux abords de la piscine. Une très belle expérience que nous recommandons sans hésitation !

2026-02-28 • via Nuitee
A
Anna • family_with_children • ch
9
Pros:

Beautiful island and resort. The villas are very spacious. Breakfast is amazing!

Cons:

They have a weekly schedule of activities but these activities don't necessarily happen... Don't be disappointed.

2026-02-26 • via Nuitee