Aku Inn Cebu City

Hotels
Archbishop Reyes Avenue , Cebu City , ph

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Fire extinguishers
See all facilities

Review Highlights

Pros:
Close to Ayala Mall / very good location
Friendly, helpful staff
Clean rooms noted by several guests
Ground-floor coffee bar / breakfast available
Fast Wi‑Fi reported
Good value for money (mentioned)
Cons:
No fridge in some rooms
No TV in some rooms
Shower issues: low pressure, short hose, descaling needed
Occasional lack of toilet paper / clogged sink / no hot water reported
Some rooms feel basement-like or lack daylight
Bathroom odors reported; narrow beds / uncomfortable room fittings
Noise from nearby avenue for some rooms
Limited breakfast options on some days

Categories

Cleanliness
1
Several guests mention rooms are clean and hotel is 'very clean', but there are recurring bathroom issues (bad smell, clogged sink) that lower the score slightly.
Service
1
Multiple reviews praise friendly and helpful staff (Korean, Czech, Dutch, English comments), staff responsiveness noted as a strength.
Location
1
Repeated positive mentions of proximity to Ayala Mall and convenient surrounding amenities; location consistently cited as a major plus.
Room Quality
1
Mixed to negative: complaints about small or echoey rooms, lack of lamps/nightlights, no daylight in some rooms, narrow beds, short shower hose, and general finishing (plain walls, need for rugs/artwork). Several guests experienced malfunctioning toilets/showers.
Amenities
1
Missing or limited amenities reported: no fridge in some rooms, no TV in others, inconsistent hot water, limited power outlets, occasional lack of toilet paper; positives include a ground-floor coffee bar and hair dryer in some bathrooms.
Value for Money
1
A number of guests call it 'value for money' and note cleanliness relative to price, supporting a mildly positive score.
Food and Beverage
1
Breakfast is described as simple but acceptable; one guest called it 'not bad' while others noted limited options across days.
Overall Experience
1
Overall mixed impressions: friendly staff and great location balanced against room quality, amenity gaps, occasional plumbing/electric issues and an instance of poor in-room conditions—resulting in a slightly negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:09

Property Description

Discover the perfect blend of comfort and convenience at Aku Inn Cebu City, just a stone's throw from the bustling Ayala Center Cebu.

Prime Location
Located in the heart of Cebu City, our hotel is a mere 4-minute walk to shopping, dining, and entertainment options, making it the ideal base for exploring the vibrant local culture.

Comfortable Accommodations
Our air-conditioned rooms are designed for your comfort, featuring modern amenities including a private bathroom and a dedicated workspace, ensuring you feel right at home during your stay.

Exceptional Service
Enjoy peace of mind with our 24-hour front desk and room service, catering to your every need, so you can focus on making unforgettable memories in Cebu.

Experience the charm of Cebu at Aku Inn. Reserve your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Z
Za Vue • couple • us
6
Pros:

Room 410 has slow sink flow. There is a lack of electrical plugs. Had to move hot water kettle to bed outlet. NO TV, but it is OK, however, there is NO chair for the desk. I asked for one and did get a chair.

Cons:

Very wier layout

2026-03-30 • via Nuitee
M
MINSEO • couple • kr
8
Pros:

아얄라몰, 하우스오브레촌, 근처 편의점 위치가 정말 좋아요
그리고 에어컨 소음없이 정말정말 잘 작동이 되어서 너무 오래틀어두면 시베리아 벌판임 그정도로 시원해요 직원들도 친절하고 일층에 빵도 팔고 조식은 궁금해서 먹어봤는데 나쁘지 않아요

Cons:

냉장고가 없었어요
샤워기 호스가 너무 짧아서 씻을때 불편했어요

2026-03-26 • via Nuitee
H
HsinChih • solo_traveller • tw
7
2026-03-17 • via Nuitee
N
Nicolas • couple • es
6
Pros:

Functional hotel. Nice staff. Coffee bar in the ground floor where you can have breakfast.Not that noisy despite being close to a large avenue

Cons:

The room is small. I know it was a just a mistake but they forgot to leave toilet paper in the room.Anyway there were a couple of boxes with handkerchiefs so not problem at all

2026-03-11 • via Nuitee
I
Iveta • couple • cz
10
Pros:

Výborná lokalita, čisto a nápomocný personál

2026-03-02 • via Nuitee
S
Steeve • couple • ca
6
Correct 1 nuit
Pros:

Personnel !!!
Lavabo bouché!
Pas d eau chaude pas papier toilette
Pas reseau !!!

2026-03-01 • via Nuitee
C
Claudrey Nicolie • family_with_children • no
10
2026-01-19 • via Nuitee
L
Lale • couple • au
8
Pros:

The room doesn’t have lamps, they also forgot toilet paper. The room was extra large and echoey. Needs a rug very plain maybe some artwork. The breakfast was simple and a good addition.

2025-12-23 • via Nuitee
V
Victoria • extended_group • ph
10
2025-12-07 • via Nuitee
怡君 • extended_group • tw
7
2025-12-07 • via Nuitee
A
Antonie Willem • couple • nl
3
Nooit meer.
Pros:

De wifi was snel en goed, personeel erg vriendelijk, locatie is prima, de kamer zelf was schoon,.

Cons:

Er was geen tv, er kwam een vieze lucht uit de badkamer, toilet werkte niet goed, het water van de douche werd niet warm, de straal uit de douchekop was nihil, de verlichtin in de kamer was erg fel, geen nachtlampje, bed te smal.
Het personeel beloofde mij bij een eventuele nieuwe booking een eerste klas kamer te geven als goedmakertje, maar ik vind dat gewoon alle kamers in orde moeten zijn.

2025-12-06 • via Nuitee
M
Michael • solo_traveller • ch
8
No more, no less
Pros:

For a single night, it was perfectly adequate. In the bathroom it even had a hair dryer. There are plenty of places to spend time in the nearby Ayala Center. Nice staff!

Cons:

I had a room without daylight. It felt like being in a basement. The showerhead could really use some descaling.

2025-11-27 • via Nuitee
R
Romulo • couple • ph
6
2025-11-20 • via Nuitee
D
Dominique • solo_traveller • fr
7
2025-11-14 • via Nuitee
B
Burkhard • extended_group • de
10
Pros:

Sehr, sehr freundlich......

2025-11-14 • via Nuitee
L
Liza • couple • ph
7
Good location and spacious room, though the shower and breakfast could be improved.
Pros:

The room is spacious as well as the bed.
It’s also walking distance to Ayala mall

Cons:

You can hear vehicles passing by, especially in the morning during rush hour.
The shower doesn’t have enough water pressure.
They provided a large working table, but there are no power outlets nearby , only one electrical socket is available on one bedside table.
For breakfast, there were only two options on our first day, and just one option on the second day.

2025-10-30 • via Nuitee
F
Floramy • solo_traveller • my
7
Pros:

It was value for money and very clean but I wish theres a tv in the room

Cons:

no tv

2025-10-30 • via Nuitee
B
Burkhard • solo_traveller • de
10
Pros:

Sehr freundlich, sauber, komfortabel... Frühstück möglich, Restaurant.....

2025-10-20 • via Nuitee
R
Roculas • solo_traveller • ph
8
The place is very accessible to Ayala mall and Ayala vicinity.
Pros:

Location

Cons:

More flexible when reschedule booking date .

2025-10-10 • via Nuitee
R
Ruby • family_with_children • de
9
Pros:

Eine gute Lage. Es ist nich weit entfernt von Ayala Mall.Das Hotel ist neu.Das Frühstück ist gut.

2025-10-04 • via Nuitee