Hotel LIV

Hotels
210 Monument Road , Birmingham , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Clean / many mentions of cleanliness
Free Wi‑Fi
Free/onsite parking
Spacious room size / good room design
Good value for money (for some guests)
24-hour reception / helpful security
Convenient central location for some
Cons:
Noise from other guests, nearby club/takeaway, and slamming doors
Room maintenance issues (holes in walls, faulty doors, broken sofa bed)
Shower/drain smells and shower problems
Bedding problems (stains/blood reported)
Vermin reported in at least one stay
Uncomfortable/hard beds and lack of bedside light switch
Missing/faulty amenities (no hairdryer, empty soap dispenser, no bedside lamps)
Car park felt unsafe/late-night street disturbance

Categories

Cleanliness
1
Many guests repeatedly call the hotel 'clean' and 'very clean', though there are serious isolated issues reported (blood on bedding, sticky floors, vermin, smelly shower/drain and poor maintenance in some rooms).
Service
1
Staff repeatedly described as very friendly, accommodating and helpful, with guests grateful for support during difficult stays; reception and security noted as helpful.
Location
1
Convenient central location and on-site parking praised, but several guests noted nightlife/club/takeaway noise and some found the hotel a little out of the way or parking area feeling unsafe.
Room Quality
1
Multiple complaints about room condition: broken sofa bed, uncomfortable/hard beds, faulty doors beeping, holes in walls, poor maintenance, shower problems and persistent smells — outweighing occasional praise for room size/design.
Amenities
1
Basic amenities present (free Wi‑Fi, parking) but several missing or faulty items reported: no bar, no hair dryer, empty soap dispenser, no bedside lamps, lack of TV instructions and other small essentials.
Value for Money
1
Some guests felt it was very good value for the price paid and would rebook, despite some issues — overall modestly positive value perception.
Food and Beverage
1
Little on-site F&B; specifically noted absence of a bar and disturbance from takeaway/nearby venues, which was a negative for some guests.
Overall Experience
1
Mixed overall: many praise staff and cleanliness while others report significant disturbances and maintenance issues; experiences vary widely between very positive stays and stays with major problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:02

Property Description

Experience the perfect blend of comfort and convenience at Hotel LIV in the heart of Birmingham.

Modern Accommodations: Each guest room features a sleek design with a flat-screen TV, a cozy desk, and a private bathroom complete with complimentary toiletries and slippers for your utmost relaxation.

Exceptional Amenities: Enjoy complimentary WiFi and free private parking, ensuring that your stay is not only enjoyable but hassle-free. Our 24-hour front desk is always available to assist with any needs or inquiries you may have.

Prime Location: Situated just a mile from Broad Street and within reach of iconic attractions like Brindleyplace and the ICC-Birmingham, you’ll have the best of Birmingham at your doorstep.

Don't miss out; secure your stay at Hotel LIV today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Martine family_with_children gb
3
Very dissapointed
Pros:

Good location

Cons:

Sofa bed dirty, no linen for sofa bed. Sofa bed broke very uncomfortable. No coffee( only decaf) I could have asked at reception but you expect the room to be set up and ready for your stay.

2026-07-25 via Nuitee
T
Tahir couple gb
8
2026-07-25 via Nuitee
A
Ankur extended_group gb
5
2026-07-24 via Nuitee
H
Hisham family_with_children gb
1
Not satisfied at all
Pros:

Nothing

Cons:

No air conditioning system in the hottest Day. This made our night stay like a hell.

2026-07-23 via Nuitee
T
Tara pugh solo_traveller gb
9
2026-07-22 via Nuitee
S
Shazana solo_traveller gb
7
Pros:

Nice and clean

Cons:

Too hot, fan did not help at all

2026-07-20 via Nuitee
A
Adeola solo_traveller gb
9
2026-07-19 via Nuitee
N
Nicola couple gb
7
Pros:

It had what I needed for a one night stay

Cons:

The room was very hot and the fan supplied wasn't adequate. Our room was above a noisy generator so we couldn't keep the window open.

2026-07-17 via Nuitee
D
donya solo_traveller gb
10
2026-07-17 via Nuitee
M
Mayya extended_group ie
3
Cons:

In 33 degrees weather with no ac and a fan that didnt work. Also didnt have enough towels/ cups for the three of us staying an a room for three??

2026-07-16 via Nuitee
A
Alan couple gb
7
Ok overall
Pros:

Possition

Cons:

No breakfast available but good cafe very close, so not a real problem. No fridge in the room!

2026-07-15 via Nuitee
H
hassan couple gb
8
2026-07-15 via Nuitee
A
Aman couple gb
8
Beautiful receptionist
2026-07-15 via Nuitee
L
Leonardo couple gb
8
2026-07-14 via Nuitee
J
Jaspreet couple in
8
2026-07-14 via Nuitee
J
jass solo_traveller gb
8
2026-07-14 via Nuitee
A
Amy couple gb
7
2026-07-13 via Nuitee
N
Nimra solo_traveller ie
8
2026-07-13 via Nuitee
N
Nicholas solo_traveller gb
9
Good stay and friendly staff
Pros:

Very clean , room was spacious and very comfortable.

Cons:

Not keen on location

2026-07-12 via Nuitee
S
SAIMA couple gb
10
2026-07-10 via Nuitee