The Continental, powered by Placemakr - Downtown - Market Square

Hotels
322 W Commerce St , San Antonio , us

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good value for money
Convenient location
Cons:
Poor parking setup
Inconsistent service
Noise issues from construction

Categories

Cleanliness
1
Most reviews noted the rooms were clean and well-maintained.
Service
1
Service was inconsistent, with some positive mentions and complaints about communication.
Location
1
The location was frequently praised for being central and accessible.
Room Quality
1
Rooms were described as spacious and well-furnished in multiple reviews.
Amenities
1
Amenities were mentioned but with mixed feelings on specifics.
Value for Money
1
Great value for money was highlighted in several reviews.
Food and Beverage
1
Food and beverage services were not mentioned in any reviews.
Overall Experience
1
Overall experience varied, with some guests expressing enjoyment and others having serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 17:09

Property Description

Discover luxury and comfort at The Continental, powered by Placemakr - Downtown - Market Square, nestled in the vibrant heart of San Antonio.

Prime Location
Positioned just 1.9 miles from the iconic Alamodome and a mere 14-minute stroll to The Alamo, our hotel ensures you’re never far from the city’s fascinating attractions. Immerse yourself in the rich culture and history of San Antonio, with popular sites like Ripleys Believe It Or Not Museum and the Henry B. Gonzalez Convention Center just around the corner.

Modern Amenities
Enjoy spacious, air-conditioned rooms equipped with everything you need for a relaxing stay. Each unit features a flat-screen TV, a cozy sofa, and a fully equipped kitchen in select rooms, allowing you to feel right at home while exploring the city.

Convenient Services
Complimentary WiFi and in-room washing machines cater to both business and leisure travelers, ensuring your comfort and convenience throughout your stay.

Don’t miss the chance to experience the best of San Antonio—secure your reservation today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Carlie couple us
10
Great place to stay. Parking could’ve been better
Pros:

Felt like a personal apartment and not like a hotel

Cons:

The parking set up. You had to pay for parking at a parking deck About two minutes walking distance from the property. Each time you entered the parking deck was a new charge for parking and validation was only offered once.

2026-01-27 via Nuitee
K
Katie couple us
10
2026-01-23 via Nuitee
S
Selina solo_traveller mx
10
Amazing value for money, super friendly staff, gorgeous rooms
Pros:

This is the second time we stayed at The Continental and is unbelievable vale for money! The location is perfect, very central but not noisy at night, the staff is always very friendly and the rooms are large, very clean and gorgeous.

Cons:

The only constructive feedback we have is that the online check-in process does not work well with passports and in the bathroom, it would be great to have a couple of extra hangers for the towels.

2026-01-20 via Nuitee
C
claudia couple us
10
2026-01-19 via Nuitee
J
Jose family_with_children us
10
Perfect for what we came for
2026-01-19 via Nuitee
N
Natalia extended_group kz
1
Pros:

Ничего

Cons:

При заселении не смогли попасть на территорию отеля, так как на ресепшене никого не было, входные двери были закрыты. На наш телефонный звонок в отель, представитель ответил, что заселить в забронированный нами номер в виду отсутствия свободного нет возможности. Предложили в замен за ту же стоимость номер, стоивший значительно дешевле и был значительно хуже забронированного нами первоначально или отказаться от брони с уплатой штрафа в размере стоимости суток проживания по условиям брони.

2026-01-13 via Nuitee
J
Juan couple us
10
Short walk to market square
Pros:

Cozy and Clean, smelled good

Cons:

Shower pressure

2026-01-13 via Nuitee
B
Benjamin couple us
10
Everything was perfect
Pros:

I liked everything about the facility will definitely stay again

Cons:

There was nothing at all I didn’t like

2026-01-12 via Nuitee
A
Alton solo_traveller us
10
2026-01-02 via Nuitee
S
Shae family_with_children us
10
It was awesome! We would definitely book again!
Pros:

Rooms were clean, spacious, and had everything we needed.

2025-12-06 via Nuitee
R
Raul couple us
10
Amazing
Pros:

Every thing was perfect

Cons:

Property was the best

2025-11-28 via Nuitee
A
Abduljamiu solo_traveller sa
8
Nice and reasonably priced
Pros:

I loved the location, the concept, and the accessibility to downtown, as well as the long-term parking I paid for nearby. Besides, the price was very good too.

Cons:

They could do better with clear communication. I was not let into the hotel immediately even though I had paid in full and had communicated several days before that I was coming from overseas after a 15-hour journey. They decided to withhold access codes for the security deposit (bear in mind I booked for 7 nights), which in my opinion could have been resolved easily. Also, the website they use for requesting the security deposit looks sketchy, so I refused to provide my credit card information. It would be better if they allowed Booking.com to take the deposits.
Additionally, some staff members are just terrible. A lady (sadly, I didn't get her name) refused cleaning services during my stay. She kept promising they would clean until I met a guy who was pretty chill and helpful, and he ordered it right away. (All along, I only needed waste bin disposal.)
If road noise and street lights are issues for you, avoid the apartments facing the road. I sleep very deeply so that didn't bother me, though the AC vent noise was just too loud.

2025-11-19 via Nuitee
R
Ravon couple us
10
2025-11-16 via Nuitee
X
Xavier couple us
10
Great place after construction is done
Pros:

Clean great security loved the location

Cons:

Construction woke me up

2025-11-15 via Nuitee
R
Ryan couple us
10
2025-11-14 via Nuitee
M
Markus couple at
10
Super Appartement
Pros:

Neu renoviertes Gebäude, neue Appartements mit super Ausstattung und sehr sauber, sehr komfortable Grösse. Zutritt mit PIN funktioniert super. Im Haus selbst ist es sehr ruhig. Sogar Waschmaschinen-Tabs und Geschirrspüler-Tabs werden bereitgestellt. Lage sehr gut für Sightseeing etc., grosse und günstige Parkgarage ist ebenfalls in der Nähe.

Cons:

Fenster könnten etwas schallhemmender sein

2025-11-07 via Nuitee
D
Diana couple us
9
2025-11-03 via Nuitee
F
Faith couple us
10
Pros:

It was clean, nice room. Centrally located, so walking everywhere was a nice option.

Cons:

I didn't see a security person, no "front desk" person at night, so it was a little disconcerting in the event of an emergency.

2025-10-28 via Nuitee
C
Claude family_with_children ch
10
Tolle, grosse, bequeme Zimmer mit XXL Ausstattung
Pros:

Sehr grosszügige Zimmer, aussergewöhnlich gut ausgestattet, XXL Kühlschrank, Waschturm, Geschirrspüler, Sofa, die Liste liesse sich noch weiter verlängern. Wir haben uns sehr wohlgefühlt.

Cons:

Die Parksituation in der Innenstadt ist ungünstig. Der Hotelbetreiber kann dafür natürlich nichts.

2025-10-21 via Nuitee
D
Darryan solo_traveller tt
10
Pros:

Location. Exceptionally clean. Modern

2025-10-14 via Nuitee