Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Comfortable rooms / cozy tent beds
Helpful and friendly staff (many mentions)
Serene, quiet location and attractive grounds
Good restaurant food (delicious, generous portions)
Family-friendly atmosphere
Cons:
Price discrepancy / poor value (booking vs on-site)
Named staff member (Lilian) described as rude
Waiter harassment reported toward solo female traveller
Slow service and limited breakfast options
Busy/noisy pool at times / family-focused atmosphere
Cold shower mentioned

Categories

Cleanliness
1
Not mentioned in reviews; assumed standard quality for this hotel tier.
Service
1
Mixed: many staff described as helpful and fabulous, but significant negatives (named staff 'Lilian' called rude, a waiter allegedly harassed a solo female guest, and slow service reported).
Location
1
Consistently praised: serene, quiet environment, great location, Maasai Mara vibes and attractive natural grounds.
Room Quality
1
Generally positive: comfortable rooms, large and cozy tent setups; isolated issue noted (cold shower).
Amenities
1
Mixed: lovely grounds and places to sit but pool tends to be busy (family-focused), limited breakfast buffet options and some facility issues (cold shower).
Value for Money
1
Clear negative sentiment: guests reported price discrepancies (booking.com vs on-site) and described food as pricey despite quality.
Food and Beverage
1
Mostly positive: food described as delicious and generous portions, though breakfast options were limited and some found prices high or service slow.
Overall Experience
1
Overall sentiment leans positive (wonderful stays, warm hospitality) but tempered by service incidents and value/price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 22:18

Property Description

Escape to tranquility at Kivulini Eco Park Karen, your oasis in Nairobi!

Relaxation and Refreshment: Dive into our sparkling outdoor swimming pool, surrounded by lush gardens, perfect for unwinding after a day of exploration. Enjoy the serene ambiance that encapsulates the essence of Kenyan nature.

Comfortable Accommodations: Our thoughtfully designed rooms feature cozy seating areas, private bathrooms with modern amenities, and complimentary WiFi. Some rooms even boast a lovely terrace for your morning coffee.

Culinary Delights: Indulge in a delicious continental breakfast and savor mouth-watering dishes from our restaurant, offering both African and American cuisine, with vegetarian and halal options available.

Don’t miss out on this unforgettable getaway—book your stay at Kivulini Eco Park Karen today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kwamboka family_with_children ke
8
2026-03-29 via Nuitee
L
Livondo family_with_children ke
5
Average
Pros:

Vicinity to the road n the hub

Cons:

The foods very expensive from their menu, poor cleaning of the room, no reserve water to clients in case of water loss, no hot water day 2 of my stay.. the swimming pool was under maintenance not mentioned anywhere.

2026-03-22 via Nuitee
H
Harri family_with_children fi
8
Pros:

Huone mukava, henkilökunta tosi auttavaista , Kaikki toimi hyvin ja paikka on tosi rauhallinen.

2026-03-12 via Nuitee
D
Daniel family_with_children ke
10
Wonderful stay
Pros:

Serene quiet environment,

2026-02-10 via Nuitee
K
Kevin family_with_children au
10
A wonderful welcome back to Kenya. Hospitality amazing, food delicious and all the staff fabulous.
Pros:

Lovely accommodation, fabulous staff and wonderful welcome.

2026-02-09 via Nuitee
M
Murithi couple ke
1
Pros:

The ambience, location and the facilities

Cons:

Name of staff Lilian. She could improve on being a professional. She is straight up rude!

2026-02-08 via Nuitee
A
Arild extended_group no
9
2026-01-01 via Nuitee
O
ochieng family_with_children ke
4
Pros:

The location and the environment is great.

Cons:

The prices indicated on booking.com aren't the same as the price you are told when you go house booking

2025-12-15 via Nuitee
M
Michael couple at
9
2025-12-03 via Nuitee
G
Gadd solo_traveller gb
7
Great for familes
Pros:

Good location, most of the staff were friendly, courteous and professional and I was well looked after. The room was large and comfortable and the food in the restaurant was very nice and generous portions. Lots of lovely places to sit in the grounds and enjoy the lovely surroundings

Cons:

It seems to be mostly aimed at families with kids, so when I arrived the pool was busy and a birthday party was going on. If you want a relaxing day by the pool or peace and quiet, this is not the place. I was only staying one night and walked up to the shoppung centre so it was not an issue, but if I had been staying longer it would have been.
Sadly my relaxing evening I had planned before my early departure ended with me going to bed early as one of the waiters spent the evening trying to hustle me, give me his number etc - really not appreciated as a female solo traveller. I left at 0500 so did not get the opportunity to speak to the team, I am confident however that the guy on reception would have dealt with it as he was very helpful and professional.

2025-12-03 via Nuitee
O
Obiero family_with_children ke
10
Mara Experience in the heart of Karen,Nairobi
Pros:

The facility comes with Maasai Mara vibes

Cons:

The food is a little pricey but again very yummy so you get the value for money

2025-12-03 via Nuitee
J
Julian solo_traveller it
9
A tranquil place inside a busy city
2025-12-02 via Nuitee
T
Teresiah solo_traveller qa
6
Pros:

Loved the tent set up. Very cozy bed and nature around.

Cons:

Very limited breakfast buffet options…. The staff were kind just very slow service. Also the shower was cold

2025-11-20 via Nuitee
T
Tina solo_traveller hr
10
2025-10-18 via Nuitee
M
mulugeta family_with_children ke
1
2025-08-24 via Nuitee
N
Neill Lewis family_with_children za
7
2025-08-12 via Nuitee
S
Sandra couple ke
3
A bit underwhelming
Pros:

Location, service by the waiter(checking on us and polite)

Cons:

Service by the front staff(was not attentive and was a bit dismissive even on calls while making the booking, she should train on proper customer service etiquette), very slow and underwhelming food service(high food prices not matching quality or quantity), amenities. Good spot for family. It’s not good for couples.

2025-08-01 via Nuitee
J
Jane family_with_children ke
9
Excellent hidden gem!
Pros:

Convenient location to mall, grocery store and easy Uber access, yet quiet, serene and cozy.
Nancy and Morgan were professional and excellent hosts.
I will definitely be back again.

2025-07-28 via Nuitee
O
Omar couple gb
8
2025-07-26 via Nuitee
H
Hendrikjan family_with_children sc
10
Fantastic stay! Lovely setting with friendly staff
Pros:

The tented rooms are beautiful and lovely to stay in

Cons:

Hot water equipment not basic and hot water flow rate was quite low. Not a major problem, but a better system could make the lovely shower more enjoyable, especially in winter

2025-07-26 via Nuitee