Andaz Family Suites by Hyatt- Palm Jumeirah

Hotels
•
Andaz
Palm Jumeirah , Dubai , ae

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Delicious breakfast
Cons:
Unwelcoming staff
Poor value for money during peak times
Incomplete amenities

Categories

Cleanliness
1
It was clean but feedback indicated staff were not welcoming, which contributes negatively.
Service
1
Staff were friendly and helpful in multiple reviews, although some noted a lack of welcoming service.
Location
1
Multiple mentions of perfect location near beach and shopping facilities.
Room Quality
1
Generally clean and spacious rooms but some complaints about missing amenities.
Amenities
1
Positive mentions of facilities but significant feedback about a lack of specific kid-friendly amenities.
Value for Money
1
Criticism regarding service during holiday seasons lowered perceived value for money.
Food and Beverage
1
Mention of delicious breakfast and good dining options, but not comprehensive feedback.
Overall Experience
1
Varied experiences with notable disappointments during the holiday season led to a lower overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-09 17:15

Property Description

Discover a luxurious escape at Andaz Family Suites by Hyatt- Palm Jumeirah, where stunning beachfront views meet sumptuous comfort.

Exquisite Accommodations
Indulge in our elegantly appointed, air-conditioned suites featuring modern amenities like flat-screen TVs, fully equipped kitchens, and serene private bathrooms, ensuring that you feel right at home during your stay.

Unmatched Amenities
Enjoy our outdoor swimming pool and exclusive private beach area, perfect for sun-soaked days. With a state-of-the-art fitness center and a rejuvenating sauna, your relaxation and wellness are our priorities.

Gourmet Dining Experience
Savor the flavors of the world at our on-site restaurant offering a buffet or Full English/Irish breakfast, alongside a variety of vegetarian, dairy-free, and halal options to cater to every palate.

Your dream getaway awaits at Andaz Family Suites. Don't miss out—book your stay today!

Important information:

Please note that for all bookings staying over the night of 31st December, Compulsory charges of AED 1,750 per adult, AED 875 per child (6-11 years) and AED. 350 per child (03-06 years) applies on 31st December. Hotel requires 100% nonrefundable deposit for the entire stay (including the compulsory New Year’s Eve Dinner charges).

Please Note: Guests at this location are considered children between the ages of 0 to 11. Any guest 12 years of age or older will be considered an adult and will be subject to adult pricing.

Important Guest Notice: Please be advised that the residential community facilities outside the hotel premises, such as the Gym and Kids Room, are not accessible to hotel guests. Hotel Guests can however use the following hotel facilities during your stay: Private Beach, Infinity Pool, Cabana Pool (Located on the 14th floor, Adults Only, 16+), Gym (located on the 14th floor) and Ora Spa Sauna & Steam Room. Should you need any further information or assistance, our Front Desk team is always happy to help! Pets up to 15 kgs are allowed on the property. Additional charges applicable at AED 5,000 for security deposit, along with AED 250 for daily cleaning.

T&C apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tatiana • family_with_children • hu
10
A beautiful stay by the water
Pros:

It’s our second stay and it was amazing again. The rooms are very comfortable and we even got a bed for our son. While the sea was cold, the swimming pool was warm and we could still enjoy swimming.

2026-02-13 • via Nuitee
S
Sihana • family_with_children • ch
8
Toller Aufenthalt ich komme gerne wieder!
Pros:

Zimmer waren sehr gross und sauber!

Cons:

Der Duft ist beim Eingang war zu starch.

2026-02-11 • via Nuitee
A
Arisha • couple • ae
8
2026-02-10 • via Nuitee
P
patricia • couple • ie
10
2026-02-09 • via Nuitee
B
Bee • family_with_children • gb
10
Pros:

Loved it here would have stayed longer if I could have. Wonderful place, lovely staff, excellent facilities. Quiet, clean, beautiful beach and gym - honestly everything you need. Good local shop & mall across the way.

2026-01-31 • via Nuitee
G
Guy • couple • cz
10
Perfect winter getaway for a couple
Pros:

It’s a beautiful hotel, very well maintained, with extremely friendly staff (reception, dining, spa, gym, everywhere you in the hotel you get a smile).
Beach and pool right in front of the hotel.
There is a small restaurants complex right at the beach by the hotel.

Cons:

Nothing not to like.

2026-01-30 • via Nuitee
C
Chandrakanth • family_with_children • in
7
Pros:

It was clean and convenient with all the facilities.

Cons:

There was lot of construction activity across the road.

2026-01-29 • via Nuitee
L
labil • extended_group • be
10
Pros:

Petit déjeuner incroyable!

2026-01-27 • via Nuitee
E
Emre • solo_traveller • cy
7
2026-01-27 • via Nuitee
S
Stephen • couple • gb
10
Wonderful
Pros:

We love The Andaz. Perfect location for us. Staff are wonderful as is the hotel.

Cons:

The ramp out. This can be very slippery to walk on.
I bed apartment we stayed in had a washing machine/dishwasher etc. but no washing up sponges or drying clothes.

2026-01-26 • via Nuitee
B
Burcu • family_with_children • tr
9
Çok memnun kaldık
Pros:

Çalışanlar, odalar, yemek ve cafe alanı, konumu

Cons:

-

2026-01-26 • via Nuitee
V
Valentina • family_with_children • de
9
War sehr schön
Pros:

Das Frühstück war super lecker 😋 und es gab viel Auswahl ,frische Früchte und frische Speisen!

2026-01-26 • via Nuitee
S
Salim Sinan • family_with_children • tr
10
2026-01-24 • via Nuitee
R
Riyaadh • couple • za
10
Excellent stay
Pros:

Hospitality

2026-01-23 • via Nuitee
S
Savish Kumar • solo_traveller • ch
10
Wonderful.
Pros:

Super luxus property
Own beach
Mr, Hafid made it memorable.

Cons:

Nothing

2026-01-22 • via Nuitee
K
Keenan • family_with_children • dk
9
2026-01-21 • via Nuitee
M
Mosaub • family_with_children • sa
10
2026-01-19 • via Nuitee
R
Robbert • family_with_children • nl
9
Pros:

Het hotel en de locatie waren geweldig.

Cons:

Eigenlijk viel er niets tegen. Hadden wel wat theedoeken in (familyroom)appartement gemogen.

2026-01-16 • via Nuitee
R
Ryanald • couple • id
9
2026-01-16 • via Nuitee
A
Aidin • solo_traveller • sa
10
Pros:

Beautiful apartment! Very comfortable. Spacious and had everything that was needed.

Cons:

NA

2026-01-15 • via Nuitee