Casa de las Conchas Cuernavaca

Hotels
Calle Gral.Francisco Villa 103 , Cuernavaca , mx

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Cleanliness
Comfortable beds
Pleasant common areas
Nice location
Pool (when warm)
Cons:
Pool is frequently cold
No on-site restaurant or bar
Limited parking
Rooms slightly outdated / small bedrooms
Extra charges or limited breakfast options
Poor lighting at arrival / safety concern
Guest reported vehicle damage during stay

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness ("muy limpio", "la limpieza del lugar").
Service
1
Service is consistently praised ("Excelente servicio", "personal muy atento", "el personal era muy bueno").
Location
1
Location is noted as a pro in at least one review, but there are minor issues (limited parking, arrival lighting).
Room Quality
1
Rooms are described as a bit outdated and sometimes small; beds are comfortable but furniture and size receive criticism.
Amenities
1
Amenities criticized: pool is frequently reported as cold, no restaurant/bar on site, limited parking and no pool heating despite solar panels.
Value for Money
1
Mixed remarks: some guests say "relación calidad precio estaba muy bien" while others call it expensive and note extra charges for certain breakfast options.
Food and Beverage
1
Food/Beverage is weak: only basic continental breakfast with limited options, no restaurant service, and vending/beer-only alcohol availability.
Overall Experience
1
Overall experience is mixed-to-positive: guests find it a nice, clean family place with good staff, but negatives (cold pool, no restaurant, parking/incidents) reduce satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 13:41

Property Description

Discover the charm of Casa de las Conchas Cuernavaca, where every moment invites relaxation and adventure.

Exceptional Accommodations
Our rooms feature modern amenities, including a flat-screen TV and private bathrooms stocked with free toiletries, ensuring your comfort and privacy. Select rooms even offer a cozy kitchen for those who love to cook.

Delightful Dining Experience
Savor delicious dishes at our on-site restaurant, and kick-start your day with a tasty à la carte breakfast, perfectly crafted to energize your mornings.

Inviting Outdoor Amenities
Unwind by our outdoor swimming pool or stroll through our lush garden. For the active traveler, tennis courts are available for a friendly match or practice.

Embrace the tranquility and book your stay today at Casa de las Conchas Cuernavaca!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Linda • couple • mx
10
Un lugar maravilloso
Pros:

la atención del personal fabulosa, en especial el personal de cocina.

Cons:

Un poco escondido.

2026-06-01 • via Nuitee
L
LUCIA MERCEDES • family_with_children • mx
8
lugar discreto y para una noche o dos conformable
Pros:

El lugar es como estar en una casa enorme con servicios de limpieza, las habitaciones confortables pequeñas pero para dormir bien, limpias, no cuentan con aire pero son frescas

Cons:

Lo que falta es servicio de alimentos, ya que cuentan con una cocina basica, pero como casi no hay huespedes pues no hay servicio, falta servicio en la alberca como bebidas

2026-05-11 • via Nuitee
F
Felicia • solo_traveller • it
8
Struttura perfetta per staccare dalla città e rilassarsi.
Pros:

Una location nascosta dove rilassarsi al 100%.
Lo stile rustico e tradizionale, davvero incantevole!
Il silenzio: senti solo la natura, lo staff molto discreto ma sempre gentile e disponibile.
Ci sono anche molte attività da fare, bigliardo, volley, basket ecc.

Cons:

La camera leggermente calda in questo periodo dell’anno, non c’è l’aria condizionata.
La colazione uguale tutti i giorni.

2026-05-10 • via Nuitee
I
Isabell • family_with_children • de
10
2026-04-11 • via Nuitee
A
ANA LUISA • couple • mx
10
Pros:

El servicio es espectacular 👌 todos son muy amables, la comida deliciosa 😋, el lugar es bellísimo para descansar y muy limpio. Sin duda mi lugar favorito para disfrutar, divertirme, comer rico y relajarme.

2026-03-30 • via Nuitee
M
Montiel • couple • mx
10
Pros:

Excelente lugar para un fin de semana

Cons:

No tienen mucho lugar de estacionamiento

2026-03-23 • via Nuitee
A
Ana Sofia • couple • mx
8
Good
Pros:

The pool

Cons:

There was no light when we got there at night

2026-03-21 • via Nuitee
M
Marina • couple • es
8
Calidad precio muy bien
Pros:

Las instalaciones comunes

Cons:

Las habitaciones un poco antiguas

2026-02-23 • via Nuitee
M
Marina • couple • es
8
Relación calidad precio estaba muy bien
Pros:

Las instalaciones comunes estaban muy bien

Cons:

Las habitaciones estaban un poco anticuadas

2026-02-23 • via Nuitee
A
Alejandra Eugenia • family_with_children • mx
8
Excelente servicio y lugar familiar
Pros:

El personal era muy bueno y atendía muy bien. Las instalaciones son muy bonitas y familiares.

Cons:

Siento que la descripción de la habitación no era muy exacta. Se entendía que era una cama mínimo queen y era matrimonial.
El desayuno se entiende que es continental pero no había ninguna opción del paquete apta para personas que no coman picante, había que pagar extra ya que solo incluía chilaquiles sencillos.

2025-12-27 • via Nuitee
R
Ricardo José • couple • mx
9
2025-12-24 • via Nuitee
B
Blanca • couple • mx
8
2025-12-06 • via Nuitee
V
Victor • couple • mx
10
Pros:

bien, suficiente

Cons:

la alberca está fria aunque tiene paneles solares

2025-12-03 • via Nuitee
P
Paul • family_with_children • mx
7
Pros:

Location

Cons:

Limited parking, small bedrooms, furniture not that great.

It is a good hotel, but expensive.

2025-11-24 • via Nuitee
S
Samperioivan • couple • mx
10
2025-11-21 • via Nuitee
S
Sofia • family_with_children • mx
9
Una experiencia más
Pros:

Realmente la limpieza del lugar y lo cómodo de las camas y almohadas. El personal muy atento en todo momento.

Cons:

Que la alberca estuvo fría y que no tienen restaurante, ni bar, únicamente dan desayunos. Hay maquinas expendedoras de papitas y galletas, lo que solamente venden de alcohol es cerveza pero si quieres quedarte una tarde para relajarte pues mejor lleva tu botana, refresco y alcohol y de plano salir a comer a la calle o pedir de Uber, tanto para la comida como la cena.

2025-11-18 • via Nuitee
J
Jaqueline • couple • mx
9
2025-11-18 • via Nuitee
C
Claudia • couple • mx
9
Pros:

Es un lugar muy bonito

Cons:

El agua de la alberca muy fria

2025-11-18 • via Nuitee
L
Luna • couple • mx
10
Pros:

Muy agradable, muy limpio

2025-11-18 • via Nuitee
P
Pimentel • extended_group • mx
10
Pros:

El lugar

Cons:

No hay servicio de restaurante

2025-11-10 • via Nuitee