Mercure Bangkok Surawong

Hotels
•
Mercure
222 Surawong Road Si Phraya Bangrak District , Bangkok , th

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Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Central location / close to MRT
Rooftop bar with good views
Good breakfast buffet
Friendly staff and helpful concierge
Modern rooms and comfortable beds
Family-friendly rooms
Cons:
Serious security incident / theft and poor handling
Outsourced/expensive laundry and billing issues
Small rooms / lack of closet/storage
Noise from nearby boulevard and loud AC
Occasional breakfast allocation issues (one breakfast for two)
Smoking policy on balconies can be restrictive

Categories

Cleanliness
1
Multiple guests explicitly note the hotel is very clean (e.g., 'sehr sauber', 'det var meget rent'); overall cleanliness is a clear positive.
Service
1
Mixed reports: many praise friendly staff and helpful concierge, but a severe security incident (money stolen) and unresponsive handling of footage/billing/checkout complaints weight service negatively.
Location
1
Frequently described as central and convenient (short walk to MRT) with great rooftop views; some guests mention noise from a nearby boulevard which reduces the score slightly.
Room Quality
1
Rooms are often modern with comfortable beds, but several guests report small rooms, lack of closet/storage, awkward sink placement and noisy air conditioning.
Amenities
1
Rooftop bar, good breakfast buffet and on-site restaurant receive repeated praise; a few operational issues (laundry outsourced) detract somewhat.
Value for Money
1
Opinions vary: some call it good value, but complaints about overpriced outsourced laundry and unexpected charges lower perceived value.
Food and Beverage
1
Breakfast buffet and the Chinese restaurant are frequently complimented; isolated complaints include room bookings receiving only one breakfast for two.
Overall Experience
1
Many guests recommend returning and praise key aspects, but a highly damaging security/theft incident and several unresolved service/billing issues produce an overall negative impact for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 05:38

Property Description

Discover your ultimate urban retreat at Mercure Bangkok Surawong, where comfort meets convenience in the heart of Bangkok.

Luxurious Accommodations
Relax in stylish rooms equipped with air conditioning, a flat-screen TV, and a seating area for your utmost comfort. Enjoy city views from select rooms or unwind on your private balcony as you soak in the vibrant energy of Bangkok.

Gourmet Dining Experience
Savor delicious breakfast options including buffet, continental, and American dishes at our in-house restaurant, ensuring a delightful start to your day before exploring the city.

Exceptional Amenities
Stay fit at our fully-equipped fitness center or unwind on the terrace. Our dedicated 24-hour front desk and concierge service are always available to cater to your needs, while private parking ensures a hassle-free experience.

Unwind and explore the best of Bangkok - book your getaway at Mercure Bangkok Surawong today!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
OZAN • couple • tr
1
Pros:

We came for our honeymoon, but unfortunately, our vacation was ruined. Our money was stolen at the hotel. We requested security camera footage, but they said it wasn't working. I definitely do not recommend this hotel.

2026-04-03 • via Nuitee
A
ALEKS • couple • ru
10
Pros:

Все было очень на уровне

Cons:

Все понравилось

2026-04-03 • via Nuitee
T
Tamarik • extended_group • us
9
Pros:

Loved the rooms they were very modern and the beds were comfortable. the hotel was updated and felt pretty trendy. They had a good breakfast service as well. Staff was very kind.

Cons:

Our room only came with one breakfast for two people.

2026-04-02 • via Nuitee
R
Romina • family_with_children • de
8
Gutes Cityhotel mit Familienzimmern mit Hochbetten. Nur zum schlafen super! Tolle dachterrasse
Pros:

Super Unterkunft gerade mit Kindern um Bangkok zu erkunden. Zentral, Familienzimmer, gutes Frühstück mit reichlich Auswahl. Super nettes Personal

Cons:

Leider kein Platz im Zimmer und kein Schrank

2026-04-02 • via Nuitee
M
Manfred • solo_traveller • de
10
Pros:

Sehr schönes Zimmer mit seperater Dusche und seperatem WC, alles sehr sauber.
Schöner Frühstücksraum mit tollem Büffet.
Tolle Bar mit schönem Rundblick auf die Skyline in Bangkok.
Guter Standort ,kurzer Fußweg zur MRT

Cons:

Es war alles bestens !

2026-04-01 • via Nuitee
M
Mustapha • family_with_children • sa
10
2026-03-31 • via Nuitee
P
Philippe • couple • fr
9
Pros:

Bon rapport qualité prix.excellent service.hotel classe et confortable

2026-03-31 • via Nuitee
W
William • couple • kz
9
2026-03-30 • via Nuitee
Ádám • couple • hu
10
2026-03-29 • via Nuitee
M
Marcelo • couple • ar
10
Excelente hotel, muy lindo todo.
Pros:

Muy lindo hotel.

Cons:

Sin comentario

2026-03-28 • via Nuitee
P
Palmieri • couple • th
10
Da tornare!
Pros:

Mi e' piaciuta la accoglienza ti tutte le receptioniste, in particolare l'ottimo consierge che e' stato molto attento e disponibile
Il ristorante pechinese ... top.
Il roof top meraviglioso prr passare una bella serata tra le luci della citta
Consiglio vivamente

Cons:

Niente

2026-03-27 • via Nuitee
M
MOHAMMED HASSAN • solo_traveller • sa
10
Pros:

All

Cons:

Nothing

2026-03-24 • via Nuitee
T
Torsten • couple • de
8
Pros:

Tolle Lage, sehr sauber, gute Betten.

Cons:

Frühstück war eher mittelmäßig. Die 30 Prozent Rabatt auf Essen und Trinken muss man direkt bei der Bestellung verlangen. Beim Auschecken bekommt man die nicht.

2026-03-23 • via Nuitee
P
Pipatpon • family_with_children • th
5
Pros:

Good room, good service BUT very high noise pollution, should re-consider it.

2026-03-23 • via Nuitee
J
JOSTEIN • couple • no
9
Jeg anbefaler videre
Pros:

Lokaliseringen og kvaliteten

Cons:

Litt for få kelnere på top floor

2026-03-23 • via Nuitee
R
Rūta • couple • lt
8
Pros:

Hotel is in a great area, clean and cozy rooms, friendly staff.

2026-03-23 • via Nuitee
T
Thomas • family_with_children • na
8
2026-03-20 • via Nuitee
Žymantas • couple • lt
10
Viskas gerai
Pros:

Viskas gerai

Cons:

-

2026-03-20 • via Nuitee
K
Kantian Thiathiy • couple • th
10
2026-03-19 • via Nuitee
P
Panzer 10 • couple • it
10
Ottimo soggiorno a bangkok
Pros:

Posizione, camera vista citta,rooftop bar,cortesia, pulizia, disponibilità

Cons:

Il lavandino fuori dal bagno poco funzionale.

2026-03-19 • via Nuitee