Lisbon Chiado Hotel & Spa

Hotels
Largo Rafael Bordalo Pinheiro n 20 , Lisbon , pt

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern rooms
Nice amenities
Cons:
Housekeeping issues
Slow breakfast service
Inconsistent cleaning

Categories

Cleanliness
1
Several reviews mention issues with cleanliness and housekeeping not adequately performed.
Service
1
Overall, service received positive remarks, but some reviews highlighted slow breakfast service.
Location
1
Location is repeatedly described as ideal and central, with many positive comments.
Room Quality
1
Rooms are noted as modern and comfortable, but there were some complaints about housekeeping.
Amenities
1
Amenities such as the spa and gym are regarded well, though small.
Value for Money
1
Value is reasonably good, especially given the location and amenities, but some felt it could be better.
Food and Beverage
1
Food quality is mentioned positively, but issues with breakfast service were noted.
Overall Experience
1
Overall experience is positive with strong recommendations despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 13:56

Property Description

Discover the perfect blend of luxury and comfort at Lisbon Chiado Hotel & Spa, ideally located in the heart of Lisbon.

Stylish Accommodations
Our air-conditioned rooms feature modern decor and come equipped with a coffee machine, flat-screen TV, and private bathroom. Select rooms even offer kitchenettes for added convenience.

Unmatched Amenities
Indulge in our top-notch amenities including a state-of-the-art fitness center, an inviting indoor pool, and a rejuvenating sauna. With 5-star accommodations and a relaxing hammam, every stay is a serene escape.

Culinary Delights
Start your day with a sumptuous breakfast featuring buffet, à la carte, and continental options to energize your adventures in Lisbon.

Elevate your travel experience and book your stay at Lisbon Chiado Hotel & Spa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
daniel • couple • il
10
2026-01-30 • via Nuitee
M
Marcelo • extended_group • br
8
2026-01-11 • via Nuitee
M
Maria • couple • fr
9
Très bel hôtel au centre de Lisbonne
Pros:

L'hôtel est neuf, les équipements sont en super état, tout le personnel est très serviable et très avenant.
La situation géographique est top. L'isolation sonore est parfaite, on n'entendait pas du tout la rue.
L'hôtel a un beau rooftop avec une vue magnifique sur la ville et l'estuaire du fleuve.

Cons:

Des petits détails: le service du petit déj un peu long, l'eau de la piscine trop fraîche pour s'y baigner, ménage un peu sommaire.

2026-01-11 • via Nuitee
Z
Zarina • couple • kz
10
Спа шикарный, какие мастера топовые
Pros:

Месторасположение идеальное - центр старого города, а сам отель супер новый

Cons:

Все нравилось

2026-01-09 • via Nuitee
M
Michael • couple • ch
9
Location, staff, facilities unbeatable
Pros:

It does not get any better than that. The location is perfect. Central but still calm. The staff is fantastic, friendly and helpful.
SPA and Gym are small but it has everything you need. Room was great. Given its recent opening everything is brand new. The bar including the rooftop option offer great views over Lisbon and the snacks on the menu are great (try the gambas or the hummus). All in all this was a top notch experience.

2026-01-07 • via Nuitee
P
paladini • family_with_children • it
9
Molto bello ritornerei in questo albergo e lo consiglio
Pros:

Posizione ottimale e vista speciale. Ottima wifi. Camera moderna e comoda. Personale molto cordiale e disponibile. Ottima concierge.

Cons:

Da rivedere il servizio in camera: asciugamani non cambiati quando sporchi, camera non finita di pulire, personale sciatto nel mettere a posto, camera non preparata per la sera, carta igienica non aggiunta quando finita, pulizia w.c. rivedibile.

2026-01-07 • via Nuitee
A
Ann • couple • be
10
2026-01-05 • via Nuitee
G
Ghadah • couple • sa
10
Pros:

Nice hotel ..nice staff

2026-01-04 • via Nuitee
M
Mauro • couple • it
8
2026-01-03 • via Nuitee
L
Linda Alejandra • family_with_children • co
10
Volveré
Pros:

Todo, es hermoso, la amabilidad del personal, todo huele rico

2026-01-01 • via Nuitee
R
Ricardo • couple • pt
10
2025-12-28 • via Nuitee
I
Igor • couple • ua
9
2025-12-21 • via Nuitee
Y
yaakov • couple • il
10
2025-12-21 • via Nuitee
I
Ishaq • couple • ae
9
Thanks for all at the hotel
Pros:

Nice hotel. Very comfortable. All the staff were very friendly and helpful the location is excellent clean and tidy. The breakfast was nice

2025-12-20 • via Nuitee
B
Bianca • solo_traveller • za
10
Paradise in Lisbon.
Pros:

If you are looking for a sign to book the most perfect hotel in Lisbon then let my review be it! If your budget can afford this hotel then book it! I am a Portuguese citizen but unfortunately I live outside of Portugal, I return each year to greet my family and see my beloved country. I have stayed in almost all of the top rated hotels in Lisbon and I can confirm that this hotel surpasses all of them. The facilities are of the highest standard, modern technology has been used in the rooms, the interior design can be compared to some of the best hotel interiors in Dubai. The staff descended directly from heaven, they attend and respond to your every desire and need with a smile and a gentle voice - you will never forget the hospitality of these people. The spa is 5 star, the therapists are world class! The gym is perfect for a gym fanatic! The roof bar is dreamy and the sunsets from that viewpoint (even in winter) are breathtaking. The only thing I cannot comment on is the adjoining restaurant as I never visited it.

Cons:

That it is not my permanent residence!

2025-12-09 • via Nuitee
S
Stefanie • couple • de
5
Neues Hotel mit unqualifiziertem Service, der dem ausgewiesenen Standard - zumindest bisher - bei weitem nicht gerecht w
Pros:

Lage, Ausstattung

Cons:

Service insbes. beim Frühstück - sehr unflexibel und super langsam, wurde Gefühl und Standard eines Fünfsternehotels bei weitem nicht gerecht; Frühstück in Qualität sehr gut, in Menge und Auswahl zu wenig bei zu langen Wartezeiten

2025-12-09 • via Nuitee
E
ERAN ROMANO • family_with_children • il
9
היה מדהים ונעים ובהחלט ממליצה בחום.
Pros:

הצוות במלון היה שירותי, נעים , מקצועי ואדיב.
הניקיון היה מושלם.
ארוחת בוקר מגוונת וטובה, הברמן היה אדיב ונעים.
המיטה הייתה מפנקת והחדר ברמה גבוהה.
לוקיישן מדהים.

Cons:

למרות הכל - המחיר יחסית גבוה מידי.
העיצוב של המלון - נחמד אבל לא אוואו.
הבריכה המחוממת לא הייתה חמה מספיק כדי להנות ממה.

2025-12-09 • via Nuitee
C
Conlon • solo_traveller • ie
10
Despite the hotel only being open three weeks when I stayed, everything was perfect!
Pros:

Breakfast was simply but sufficient

Cons:

Nothing!

2025-12-09 • via Nuitee
• couple • fr
9
Très bel hôtel
Pros:

Établissement tout neuf avec des équipement de grande qualité. Très belle chambre. Très bien placé.

Cons:

La piscine intérieur n’est pas chauffée. Le sauna et le hamman ne chauffent pas.
Nous n’étions que 3 tables au petit déjeuner et avons attendu 30 minutes. Pas à la hauteur du luxe de l’hôtel.

2025-12-08 • via Nuitee
G
george • extended_group • gr
10
Pros:

Η διαμονή μου σε αυτό το κατάλυμα στην Πορτογαλία ήταν πραγματικά εξαιρετική και ξεπέρασε κάθε προσδοκία. Από την πρώτη κιόλας στιγμή, το προσωπικό με έκανε να νιώσω ευπρόσδεκτος, με μια ζεστασιά και επαγγελματισμό που σπάνια συναντώ σε ταξίδια. Κάθε μέλος της ομάδας ήταν ευγενικό, χαμογελαστό και πάντα πρόθυμο να βοηθήσει, είτε επρόκειτο για πληροφορίες σχετικά με την περιοχή είτε για μικρές λεπτομέρειες που έκαναν τη διαμονή μου ακόμα πιο άνετη.
Οι εγκαταστάσεις του καταλύματος ήταν άψογες. Ο χώρος ήταν πεντακάθαρος, προσεγμένος και διακοσμημένος με γούστο, δημιουργώντας μια ατμόσφαιρα απόλυτης χαλάρωσης. Τα δωμάτια προσέφεραν όλες τις σύγχρονες ανέσεις, ενώ οι κοινόχρηστοι χώροι ήταν λειτουργικοί και εξαιρετικά φροντισμένοι. Η προσοχή στη λεπτομέρεια ήταν εμφανής παντού — από τη διαρρύθμιση μέχρι την ποιότητα των παροχών.
Συνολικά, πρόκειται για ένα κατάλυμα που συνδυάζει κορυφαίο επίπεδο φιλοξενίας με υψηλού επιπέδου εγκαταστάσεις, προσφέροντας μια εμπειρία που πραγματικά μένει αξέχαστη. Το συνιστώ ανεπιφύλακτα και ανυπομονώ να επιστρέψω!

2025-12-08 • via Nuitee