Ink 48 Hotel

Hotels
Rebel Hotel Company
653 11th Avenue at 48th , New York , us

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff
Large, modern and comfortable rooms
Excellent rooftop bar with views and good food
Good location (near river, central, close to cruise terminal)
Dog-friendly services and attentive gestures (e.g., anniversary accommodations)
Cons:
Noisy or malfunctioning heating/air conditioning systems
Cleanliness issues (dirty shower floors reported)
Missing in-room amenities (no kettle, hairdryer, limited toiletries)
Perceived high price / parking fees
Minibar billing issues / disputed charges

Categories

Cleanliness
1
Mixed reports: several guests noted neat/clean rooms but multiple comments mention dirty shower floors and unsanitary areas.
Service
1
Consistently praised—friendly, helpful and accommodating staff, early check-in and attentive front desk service mentioned several times.
Location
1
Positive: central location, close to attractions/cruise terminal and river views; rooftop and Hudson views frequently highlighted (some noted subway access not ideal).
Room Quality
1
Rooms are large, modern and comfortable for many guests, but several reports of noisy or malfunctioning heating/AC, occasional outdated fixtures and one downgraded room.
Amenities
1
Rooftop bar and gym are positives; however missing in-room items (kettle, hairdryer, shower gel) and minibar/billing issues were noted, plus AC/climate noise.
Value for Money
1
Mixed to negative: some guests felt it offered good value, but several found it overpriced and called out high parking fees.
Food and Beverage
1
Rooftop food praised as delicious, but there are isolated negative incidents (minibar charges, occasional missing toiletries/condiments).
Overall Experience
1
Generally positive stays with repeat intentions for many guests, tempered by recurring issues around HVAC, cleanliness and billing that left some disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:27

Property Description

Discover the perfect blend of luxury and convenience at Ink 48 Hotel, your home away from home in the heart of New York City.

Prime Location
Situated just an 11-minute stroll from the Jacob K. Javits Convention Center and 15 minutes from the iconic Times Square, our hotel places you near all the excitement the city has to offer.

Exceptional Amenities
Enjoy complimentary bike rentals to explore the city, a state-of-the-art fitness center to maintain your routine, and a cozy shared lounge for relaxation after a day of adventures.

Dedicated Service
With a 24-hour front desk and concierge services at your disposal, we ensure a seamless and personalized stay, catering to your every need.

Don't miss out on an unforgettable experience—book your stay at Ink 48 Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nicholas couple us
8
2026-07-21 via Nuitee
M
Matthew couple gb
7
Almost boujee, great bed, spacious room, frustrating menu.
Pros:

Great rooftop views, very comfy bed and bedding

Cons:

Lack of diversity on menu - zero vegan options at first glance.

2026-07-21 via Nuitee
B
Barbara extended_group us
10
Pros:

The room was very spacious!

Cons:

Communication in the use of the rooftop bar/restaurant was not good. It was closed for private events more than it was open to guests.

2026-07-21 via Nuitee
M
Markus solo_traveller dk
8
2026-07-20 via Nuitee
I
Ingrid couple nl
8
Goed, net te ver lopen vanuit het centrum
Pros:

Ruime kamer en rustige buurt

Cons:

Geen ontbijtbuffet wel een apart restaurant

2026-07-19 via Nuitee
S
Sascha solo_traveller ch
4
Pros:

Zimmer war sauber, gut eingerichtet und Hotel sowie die Dachterasse war schön.

Cons:

-Mitarbeiter an der Reception waren gröstenteils sehr unfreundlich, arrogant und frech.
-Alle anderen Mitarbeiter waren freundlich!
-Ohne zu informieren wurden wir bei Ankunft in ein schlechteres Zimmer eingecheckt als gebucht (über ein halbes Jahr im Voraus gebucht). Wir haben eine Lösung gefunden und sie sagten uns wir bekommen die Steuern und Gebühren vom ganzen Aufenthalt zurück.
-Leider haben wir wie versprochen diese Rückerstattung nie bekommen obwohl wir alles schriftlich beweisen konnten. Der Kundendienst von Booking hatte beim Hotel leider auch kein Erfolg.

Für mich ist das Verhalten und der Umgang mit Kunden inakzeptabel! Wir werden dieses Hotel nie mehr Buchen.

Vielen Dank an das Team vom Kundendienst von Booking.com! Dank Ihnen habe ich den Betrag zurückbekommen, der leider über die Kasse von Ihnen läuft... wäre eigentlich der Job des Hotels gewesen.

2026-07-18 via Nuitee
G
George extended_group gb
8
Exceptional
Pros:

Good location, view and room

Cons:

A couple days our room was not cleaned

2026-07-18 via Nuitee
E
elsa extended_group fr
8
2026-07-17 via Nuitee
A
Aigul family_with_children kg
10
2026-07-17 via Nuitee
B
Byron couple us
7
Pros:

We loved the location of the property. We loved how clean everything was and the staff was great no matter what was needed.

Cons:

It was extremely humid and hot outside and our room wouldn’t go below 79°. Even when I put the thermostat on 65°….it never never got cooler. We just kept getting ice on the 8 floor every couple hours to cool our sleeves off. Cold showers helped too. (711) plus the rooftop not being accessible unless we ordering food or drinking was a let down. I just want to vibe up there and smoke a cigar at night.

2026-07-15 via Nuitee
F
Frances couple us
10
Very nice hotel. We walked a few blocks and saw a wonderful show.
Pros:

We were a block from the cruise terminal and were able to walk with our bags.

Cons:

Breakfast was good but a little pricey.

2026-07-14 via Nuitee
J
Jarle solo_traveller no
9
Perfect place to stay during the World Cup 2026.
Pros:

Ink 48 is a perfect spot in New York . 10 Min walk from Times Square.on the same Street.
Big room, great view and polite and nice staff.
Stayed as a Norwegian fan during World Cup 2026 and this was my 2nd stay during the Cup at the same hotel.

2026-07-13 via Nuitee
L
Leonardo family_with_children ar
9
2026-07-13 via Nuitee
W
Wesley family_with_children be
6
Ruime kamer.
Pros:

Zeer ruime kamer met een ruimtelijk uitzicht voor deze grote stad.

Cons:

Slecht bed 3e persoon (desondanks dat we na melding een extra deken gekregen hebben om onder de matras te leggen, hebben we onze eigen kussen eronder gelegd om ons kind toch wat slaapcomfort te geven), veel vuile vlekken op tapijt, gordijnen en hoofdsteun bed. 2 e dag geen verse handdoeken en toiletpapier desondanks kenbaar gemaakt dat dit gewenst was, 1 lavabo verstopt, douchesproeiers zijwaarts stuk, shampoo niet aangevuld.

2026-07-13 via Nuitee
M
Mark couple us
9
Pros:

Great location. Fantastic rooftop bar very clean and friendly staff.

2026-07-12 via Nuitee
P
PINGJIE extended_group cn
9
2026-07-11 via Nuitee
J
JoNell extended_group us
8
Great location, comfortable, but bad toilet/ plumbing.
Pros:

Great location for walking about the area as well as very close to the pier for our cruise ship departure.

Cons:

Our toilet clogged 4 times in the 3 full days that we were there. They were not always speedy in coming to fix it. It is obviously an issue for our room.

2026-07-11 via Nuitee
R
Ronald couple nl
9
Goed hotel voor een verblijf in New York!
Pros:

De ruime kamer en de centrale ligging in Manhattan. Times Square ligt op slechts 12 minuten lopen.

Cons:

Niets

2026-07-11 via Nuitee
A
Andrea solo_traveller us
10
2026-07-10 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-09 via Nuitee