Hôtel des Arcades

Hotels
16 Passage Subé , Reims , fr

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent central location (close to transport, bars, restaurants)
Friendly and helpful staff
Good, varied breakfast (fresh fruit, quality offerings)
Reasonable price/price-quality for many guests
Parking available nearby
Cons:
Rooms often small/cramped; very small bathrooms
Inconsistent housekeeping (dust, dirty pillowcases, shower marks)
Occasional odors in rooms
Noise from street or neighboring rooms/guests in some cases
Isolated billing/extra charge incident reported

Categories

Cleanliness
1
Mixed comments: several reviews praise very clean rooms, but multiple guests report mediocre housekeeping (dust under beds, stained shower, unclean pillowcases) so overall slightly negative/mixed.
Service
1
Generally positive: staff described as kind and helpful in many reviews, with a few isolated service issues (billing/extra charge incident).
Location
1
Very positive: numerous mentions of excellent, central location close to transport, bars/restaurants and tourist sites.
Room Quality
1
Many complaints about small/cramped rooms and tiny bathrooms, occasional odors and poor layout; a few notes of comfortable beds but overall negative on room size/quality.
Amenities
1
Mixed but slightly positive: parking availability and breakfast offerings praised; some nuisance items (only paper cups, elevator access to reception) noted.
Value for Money
1
Generally positive: several guests cite good price/quality and satisfaction with cost, though one guest reported an unexpected extra charge.
Food and Beverage
1
Positive: breakfast repeatedly described as good, varied and fresh (fruits, quality ham), buffet praised by multiple guests.
Overall Experience
1
Mixed overall: many guests had pleasant stays (good location, friendly staff, nice breakfast), but recurring issues with small rooms, occasional cleanliness lapses and one notable billing problem produced a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 17:28

Property Description

Welcome to Hôtel des Arcades, your perfect retreat in the heart of Reims!

Prime Location Experience the charm of Reims just steps away from the iconic Reims Opera House and Saint Jacques Church. With popular attractions like Notre Dame Cathedral and Parc de la Patte d'Oie within easy reach, you'll discover the city's rich culture at your doorstep.

Comfort & Convenience Our modern rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms featuring free toiletries and hairdryers. Enjoy meal essentials like a microwave and electric kettle for added convenience during your stay.

Culinary Delights Start your day with a delightful buffet or gluten-free breakfast in our on-site restaurant, setting the perfect tone for your urban adventure.

Don't miss the opportunity to stay at Hôtel des Arcades—book your stay today!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Véronique • couple • ch
8
2026-04-11 • via Nuitee
J
Jaime • couple • fr
8
2026-04-11 • via Nuitee
E
Eduardo • solo_traveller • no
8
2026-04-11 • via Nuitee
M
Marta • couple • es
7
2026-04-10 • via Nuitee
F
Frau LÖR • couple • de
8
Pros:

Lage.
Sehr bequemes Bett

Cons:

Sehr wenig Platz im Zimmer. Vor dem Bett sehr eng.

2026-04-09 • via Nuitee
L
Léhina • couple • fr
8
2026-04-08 • via Nuitee
L
Lagarde • couple • fr
8
2026-04-08 • via Nuitee
L
Lauren • family_with_children • gb
1
2026-04-08 • via Nuitee
M
Martine • couple • fr
8
2026-04-06 • via Nuitee
S
Samara • family_with_children • es
7
2026-04-05 • via Nuitee
S
Sefton • family_with_children • gb
8
Would definitely return
Pros:

Super location, really clean and very friendly.
No onsite parking but deal with nearby car parks

Cons:

Check height restrictions on car parks - we were under 1.9m so ok

2026-04-05 • via Nuitee
G
Guillaume • couple • sg
4
Average
Pros:

Price

Cons:

Cleanness

2026-04-05 • via Nuitee
P
Patricia • solo_traveller • fr
7
Pros:

Très bon emplacement....pas tout neuf tout neuf à mais propre !
Petit déjeuner bon et copieux

Cons:

Manque une bouilloire électrique

2026-04-05 • via Nuitee
A
ABADIE 72 • couple • fr
8
Pros:

L'accueil et la gentillesse du personnel !

2026-04-04 • via Nuitee
S
Sébastien • family_with_children • ch
7
2026-04-04 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

Staff always sets the tone. The staff were welcoming, kind, and efficient.

2026-04-02 • via Nuitee
S
Sylvain • solo_traveller • fr
7
Parfait sauf les cheveux trop nombreux dans la chambre
Pros:

Proximité centre ville , matelas confortable

Cons:

Beaucoup de cheveux partout : douche, sèche cheveux, sols …. C’est bien dommage. De plus, les toilettes fuient donc avoir une goutte d’eau qui coule chaque seconde est très désagréable

2026-04-02 • via Nuitee
M
Megan • solo_traveller • gb
9
Perfect location to train station and city center
Pros:

Perfect location: walking distance from the train station but also right in the center of town. Many cafes and shops just downstairs. Decent size room with its own facilities. Would stay again next time.

2026-04-01 • via Nuitee
K
Karen • couple • gb
8
Good value for a short break
Pros:

Great location

Cons:

Had to leave key on reception when we left at 6.30am as not 24 hour reception

2026-04-01 • via Nuitee
M
Marsha • couple • us
10
Would highly recommend
Pros:

Centrally located, clean, comfortable beds, elevator. Friendly staff

2026-04-01 • via Nuitee