Hôtel des Arcades

Hotels
16 Passage Subé , Reims , fr

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent central location (close to transport, bars, restaurants)
Friendly and helpful staff
Good, varied breakfast (fresh fruit, quality offerings)
Reasonable price/price-quality for many guests
Parking available nearby
Cons:
Rooms often small/cramped; very small bathrooms
Inconsistent housekeeping (dust, dirty pillowcases, shower marks)
Occasional odors in rooms
Noise from street or neighboring rooms/guests in some cases
Isolated billing/extra charge incident reported

Categories

Cleanliness
1
Mixed comments: several reviews praise very clean rooms, but multiple guests report mediocre housekeeping (dust under beds, stained shower, unclean pillowcases) so overall slightly negative/mixed.
Service
1
Generally positive: staff described as kind and helpful in many reviews, with a few isolated service issues (billing/extra charge incident).
Location
1
Very positive: numerous mentions of excellent, central location close to transport, bars/restaurants and tourist sites.
Room Quality
1
Many complaints about small/cramped rooms and tiny bathrooms, occasional odors and poor layout; a few notes of comfortable beds but overall negative on room size/quality.
Amenities
1
Mixed but slightly positive: parking availability and breakfast offerings praised; some nuisance items (only paper cups, elevator access to reception) noted.
Value for Money
1
Generally positive: several guests cite good price/quality and satisfaction with cost, though one guest reported an unexpected extra charge.
Food and Beverage
1
Positive: breakfast repeatedly described as good, varied and fresh (fruits, quality ham), buffet praised by multiple guests.
Overall Experience
1
Mixed overall: many guests had pleasant stays (good location, friendly staff, nice breakfast), but recurring issues with small rooms, occasional cleanliness lapses and one notable billing problem produced a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 17:28

Property Description

Welcome to Hôtel des Arcades, your perfect retreat in the heart of Reims!

Prime Location Experience the charm of Reims just steps away from the iconic Reims Opera House and Saint Jacques Church. With popular attractions like Notre Dame Cathedral and Parc de la Patte d'Oie within easy reach, you'll discover the city's rich culture at your doorstep.

Comfort & Convenience Our modern rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms featuring free toiletries and hairdryers. Enjoy meal essentials like a microwave and electric kettle for added convenience during your stay.

Culinary Delights Start your day with a delightful buffet or gluten-free breakfast in our on-site restaurant, setting the perfect tone for your urban adventure.

Don't miss the opportunity to stay at Hôtel des Arcades—book your stay today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
cindy • solo_traveller • nl
8
goede locatie
Pros:

de locatie was super

Cons:

het ontbijt viel tegen

2026-07-18 • via Nuitee
A
Ariane • solo_traveller • ch
8
Pros:

Sehr gutes Frühstück
Sehr zentral
Nette Leute

2026-07-18 • via Nuitee
S
Shareen • solo_traveller • nl
8
Pros:

Top ligging, goede en nette kamer

Cons:

De deur van de badkamer kon niet dicht en moest je met open deur van de ruimte gebruik maken

2026-07-18 • via Nuitee
I
Ilaria Scapinello • solo_traveller • it
8
2026-07-16 • via Nuitee
B
Balamba • couple • be
7
Bien
Pros:

La Clim !

Cons:

Une pompe qui s’allume toutes les 30 secondes

2026-07-16 • via Nuitee
E
emma • couple • nl
10
Uitstekend
Pros:

Personeel en locatie

2026-07-16 • via Nuitee
L
Lia • extended_group • nl
7
Redelijke plek midden in het centrum
Pros:

De locatie

Cons:

Kleine kamer, maar ja wat wil je in het centrum. Ook
Het parkeren van de auto ging prima.

2026-07-16 • via Nuitee
C
Cereghetti • family_with_children • ch
8
Top Lage, aber zur zu Fuss erreichbar.
Pros:

Die Lage ist sehr zentral und daher auch optimal um die Catedrale und weites spezielle Gebäude zu Fuss zu erreichen. Parkmöglichkeiten sind bei der Unterkunft selbst keine vorhanden. Es gibt aber vergünstigungen bei nahegelegenen Parkhäusern. Dies geht aber nur bei Fahrzeguen unter 1.90m Höhe.

2026-07-16 • via Nuitee
M
Mads Randbøll • couple • dk
7
Pros:

Det var centralt beliggende og en god seng og personalet var venligt.

Cons:

Der var dårlig luft af kloak på badeværelset.

2026-07-16 • via Nuitee
E
Eva • solo_traveller • de
6
Pros:

Das saubere Zimmer. Die zentrale Lage direkt im Zentrum

Cons:

Die ganze Aufteilung des Hotels ,alles recht eng, einfaches Frühstück mit viel Plastik

2026-07-15 • via Nuitee
A
Anne-Fleur • couple • nl
6
Good for a short stay, not special.
Pros:

The location

Cons:

The size of the room and broken things.

2026-07-15 • via Nuitee
V
Vernos • couple • fr
7
2026-07-15 • via Nuitee
L
Laëtitia • solo_traveller • fr
7
2026-07-15 • via Nuitee
R
Ron • solo_traveller • nl
8
Pros:

Het is weliswaar een eenvoudig hotel maar voor deze prijs ligt het op een prima locatie in Reims. Vriendelijke medewerkers en het ontbijt was prima.

Cons:

Eigenlijk niks. Het was wat ik verwachtte. Ui

2026-07-15 • via Nuitee
R
roberta • couple • it
10
Reims è il suo centro storico.
Pros:

La posizione è formidabile.

2026-07-15 • via Nuitee
A
Anita • couple • ch
10
à refaire
Pros:

bon emplacement et déjeuner simple mais suffisant

Cons:

un linge de bain supplémentaire

2026-07-15 • via Nuitee
M
Milly • solo_traveller • fr
3
Pas cher et bruyant, pas reposant, pas très propre
Pros:

L'emplacement

Cons:

Le bruit, la propreté

2026-07-14 • via Nuitee
T
Thomas • couple • ch
7
Mit dem Motorrad auf der Durchreise
Pros:

mitten im Zentrum

Cons:

Parksituation

2026-07-14 • via Nuitee
K
Katty1106 • solo_traveller • fr
7
2026-07-14 • via Nuitee
M
Martin • family_with_children • de
7
Für die Durchreise ideal wegen der hervorragenden Lage im Zentrum von Reims!
Pros:

Frühstück war ok und ausreichend, Lage top, Zimmer für Durchreise gute

2026-07-14 • via Nuitee