DEO PLAZA Boutique Apartments by Downtown Apartments

Hotels
10 Chmielna , Gdańsk , pl

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Hot tub/Jacuzzi
Sauna
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location / close to sights
Beautiful view
Generally clean rooms / clean bedding
Helpful and accommodating staff (in several reports)
Comfortable bed (mentioned)
Cons:
No or non-working air conditioning and fixed windows (poor ventilation)
Confusing check-in / multiple receptions / unclear after-hours directions
Noise from neighbors/club and shared entrance/balcony
TV requires personal streaming accounts; limited content
Unreliable Wi‑Fi for some guests
Small rooms; some maintenance issues (leaking shower, worn fixtures, fridge ventilation)

Categories

Cleanliness
1
Generally reported as clean: multiple reviewers mention 'siisti', 'extremely clean' and 'czysty' though some corridor mess from nearby renovation and worn fixtures were noted.
Service
1
Mixed but overall slightly positive: staff described as 'extremely helpful' and 'miły personel', but check-in logistics (multiple receptions, unclear after-hours directions) caused frustration.
Location
1
Consistently praised: many reviews call it an amazing/perfect location, close to sights and in the best area of Gdańsk with great views.
Room Quality
1
Several significant negatives: non-opening 'fix' windows, broken/absent air conditioning leading to unbearable heat, small rooms, shared entrances/balconies and issues like leaking showers and noisy surroundings.
Amenities
1
Problems reported with amenities: poor/overcrowded spa, pool/sauna access issues, TV requires personal streaming logins, unreliable Wi‑Fi for some guests and no in-room AC in some units.
Value for Money
1
Perceived as overpriced by at least one reviewer and several noted that room/amenity problems (AC, noise, shower, fridge) reduce value.
Food and Beverage
1
Not discussed in detail; only note was that breakfast is not included for some room types.
Overall Experience
1
Mixed overall: many praise location, view and cleanliness for short stays, but major negatives (notably lack of AC/ventilation and check-in/access issues) caused some stays to be highly unsatisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 15:41

Property Description

Discover a charming retreat in the heart of Gdańsk at the DEO PLAZA Boutique Apartments by Downtown Apartments.

Luxurious Comfort
Each apartment features modern air conditioning and complimentary WiFi, ensuring a serene and connected stay. Some units come with a fully equipped kitchenette, perfect for a cozy night in or a delightful breakfast.

Spa & Wellness
Indulge in our ultimate relaxation experience with spa facilities, wellness packages, and beauty services designed to rejuvenate your body and mind.

Culinary Delights
Savor delicious meals at our family-friendly on-site restaurant, offering a diverse menu for lunch, dinner, cocktails, and afternoon high tea, ensuring every dining experience is memorable.

Make your Gdańsk getaway unforgettable—book your stay today!

Important information:

The building has a swimming pool, sauna, SPA and massage zone and a jacuzzi available to guests for PLN 90/1.5 hour. Prior reservation is required and payment must be made at the reception of the Hotel Radisson building.

Thanks to its location in the very center of the city, our Guests can fully experience its atmosphere - however, it is worth remembering that at night, characteristic city center sounds may appear.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lauren couple gb
8
Great, central location, comfortable and affordable
Pros:

Central location

2026-03-25 via Nuitee
M
Marzena family_with_children pl
10
2026-03-25 via Nuitee
Δημήτρης couple gr
10
2026-03-25 via Nuitee
D
David couple ie
10
2026-03-18 via Nuitee
K
Kirsi family_with_children fi
8
Pros:

Hyvä sijainti, siisti perushuone

Cons:

Näkymä vastapäiseen seinään. Huone oli vaikea löytää

2026-03-18 via Nuitee
R
Rebecca couple gb
9
Amazing location and superb apartment. Staff extremely helpful and accommodating.
Pros:

Amazing location, extremely clean and everything we needed.

Cons:

Directions to get into the apartment after hours (22:30) wasn’t very clear, and we spent about half an hour looking for the entrance. An extra photo/description between picking up the keys from the lock box and finding the door to the apartment would be helpful if arriving after hours.

2026-03-16 via Nuitee
B
Burrows family_with_children gb
10
Pros:

The view, the location and modern room decor

2026-03-14 via Nuitee
W
Wioletta family_with_children pl
10
2026-02-23 via Nuitee
I
Ilona couple pl
10
2026-02-23 via Nuitee
G
Grzegorz family_with_children no
6
Było dobrze
Pros:

Lokalizacja

Cons:

Słaby internet

2026-02-22 via Nuitee
K
Krzysztof solo_traveller pl
10
Pros:

Beautiful view in the best area of Gdańsk!

2026-02-14 via Nuitee
P
Paziewska couple pl
10
2026-02-09 via Nuitee
D
Drgas solo_traveller kr
8
Pros:

View was excellent. Nice big tv.

Cons:

Nothing to watch on tv. Have to log in with your own Netflix, Disney, Prime etc. Stayed only one day and didn't figure out how to connect to this high speed internet. Could hear neighbors talking.

2026-02-09 via Nuitee
S
Siv couple no
7
Pros:

Flott beliggenhet

Cons:

Deler inngang med en annen leilighet noko som gjer det veldig lytt mellom leilighetene! Deler også balkongen med naboleiligheta.
Litt styrete med ulike resepsjoner/måter å hente nøkler på.

2026-01-20 via Nuitee
B
Bartosz couple pl
8
2026-01-19 via Nuitee
K
Krzysztof solo_traveller pl
9
2026-01-19 via Nuitee
A
Agata couple pl
9
Świetna lokalizacja. Apartament mały, ale czysty i ładny. Polecam dla par na krótki wypad do Gdańska
Pros:

Lokalizacja super

Cons:

Radio, które włączało sie w łazience wraz ze światłem, a pilot do sterowania był popsuty.

2026-01-19 via Nuitee
L
Line extended_group no
5
Perfekt beliggenhet, men små rom og dårlig spa.
Pros:

Ikke frokost inkludert

Cons:

Spa-facilitetene/bassenget var dårlige. (Tok ikke behandling, men benyttet basseng/badstu mot ekstra kostnad) Vi som bodde i Apartments fikk ikke en gang morgenkåpe! Bråkete og fullt i bassengene, vi fikk ikke plass i hverken boblebadet eller badstuene. Og unger som hoppet og skrålte gjorde det vanskelig å prate.

2026-01-19 via Nuitee
W
Wojciech couple pl
10
2026-01-19 via Nuitee
Y
Yanina extended_group de
6
Zu teuer für das was man bekommt.
Pros:

Von der Lage aus alle Sehenswürdigkeiten gut zu Fuß erreichbar. Supermarkt in der Nähe.

Cons:

Fenster konnte nicht geöffnet werden. Aber da es sehr undicht war, war es abends extrem laut, da es gegenüber von einem Club liegt.
Check-In war an einer Rezeption die Straße runter vom eigentlichen Appartement.
Dusche war undicht - man hat das ganze Bad geflutet. Kühlschrank steht im Schrank ohne Belüftung, dadurch läuft es sehr heiß und der Kühlschrank kühlt kaum.

2026-01-19 via Nuitee