Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent pool and heated outdoor pool
Spa, sauna and steam room available
Friendly, helpful and accommodating staff
Beautiful hotel and gardens
Very clean / spotless rooms
Great location for walking breaks
Comfortable beds in many rooms
Pleasant bar area and good cocktails
High-quality restaurant dining (for many guests)
Lovely facilities and décor
Cons:
Breakfast inconsistency and buffet often empty/not topped up
Value for money concerns related to breakfast and room size
Some reception staff reported as inattentive or inept
Noisy bedroom doors and loud corridors
Some rooms are small with small beds
Occasional missing room fixtures (e.g., no light above bathroom sink)

Categories

Cleanliness
1
Multiple guests explicitly called the hotel 'very clean' and 'spotless' (e.g. 'Very clean', 'spotless'), indicating a consistently high standard of housekeeping.
Service
1
Staff are repeatedly described as 'friendly', 'helpful', 'welcoming' and 'accommodating' though there are isolated reports of reception staff being 'inept' or preoccupied; overall service is a clear strength with a few service lapses.
Location
1
Multiple mentions of a 'perfect location' and suitability for walking breaks / events (e.g. 'Perfect location', 'Good location') support a favorable location score.
Room Quality
1
Mixed comments: some rooms are 'exquisitely decorated' and comfortable, but others were described as 'small', with 'small bed(s)' and problems with noisy bedroom doors and loud corridors — room quality is inconsistent.
Amenities
1
Spa, heated outdoor pool, sauna, steam room and bar are repeatedly praised ('lovely heated pool', 'sauna and outdoor pool was also excellent', 'spa facilities ... a delight'), indicating strong amenities.
Value for Money
1
Several guests noted disappointment relative to price due to breakfast problems (empty buffet, not topped up) and some room-size/noise issues; these comments substantially reduced perceived value for money.
Food and Beverage
1
Food receives mixed feedback: the restaurant and many meals were described as 'delicious' but breakfast was repeatedly called out for inconsistency or being empty/cold ('did vary in quality', 'breakfast was empty', 'keep the buffet breakfast warm'), leading to a slightly negative score.
Overall Experience
1
Most reviews describe a 'gorgeous stay', 'would return', and personalised, welcoming service; despite specific issues (breakfast, some reception and room problems) the general impression for many guests remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:55

Property Description

Discover the charm of a 14th-century country house hotel nestled in the scenic Sussex Downs.

Stunning Gardens
Surrounded by four acres of meticulously maintained gardens, The Alfriston offers a serene escape where guests can unwind and enjoy the beauty of nature.

Exceptional Dining Experience
Indulge in culinary delights at our Rosette-awarded Dining Room, where local flavors and exquisite presentations promise a memorable dining experience.

Outdoor Leisure Activities
Take advantage of our seasonal outdoor pool or engage in friendly competition with games like croquet and boules, perfect for those warm summer days.

Plan your getaway to this idyllic retreat and experience unparalleled comfort and hospitality. Don't miss out—book your stay at The Alfriston today!

Important information:

Please note that the hotel is a popular venue for weddings and functions at weekends with possible discos.

When booking 6 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tania • solo_traveller • gb
10
Pros:

The pool and spa were great. The staff were very helpful. The ideas to make things fun made a difference.

2026-04-04 • via Nuitee
S
selena • couple • gb
9
Lovely place for rest and relaxation. Beautiful walls close to hotel.
Pros:

Very clean. Friendly staff. Lovely heated pool and beautiful surroundings.

2026-04-02 • via Nuitee
J
judy • couple • gb
10
2026-04-02 • via Nuitee
A
Alice_97 • couple • gb
9
Gorgeous Hotel!
Pros:

The facilities and food were really exceptional!! To top off a gorgeous stay, the staff could not be more accommodating to every need and all done with the utmost politeness.

Cons:

My only small issue was the breakfast, while for the most part delicious, did vary in quality over the couple of days so a little more consistency in quality would be great. This didn't take away at all from the experience and I would return time and time again!

2026-04-02 • via Nuitee
Z
Zohrabyan • couple • gb
10
2026-04-02 • via Nuitee
B
Ben • couple • gb
8
Very pleasant breakfast service could be better
Pros:

Location and facilities great

Cons:

Nothing really

2026-04-01 • via Nuitee
A
Amy • couple • gg
10
2026-03-31 • via Nuitee
E
Emma • couple • gb
10
2026-03-31 • via Nuitee
K
Katerina • couple • gb
10
2026-03-30 • via Nuitee
N
Nicole • solo_traveller • za
10
Pros:

Beautiful hotel and gardens. Really enjoyed the breakfast and heated swimming pool. Great facilities with a sauna and steam room. Bedrooms were exquisitely decorated and beds very comfortable. The staff were very welcoming and accommodating. An exceptional hotel and well worth a visit.

2026-03-30 • via Nuitee
K
Katerina • couple • gb
10
2026-03-30 • via Nuitee
K
Katerina • couple • gb
10
2026-03-30 • via Nuitee
T
Tracey • couple • gb
6
Good location but failed to deliver
Pros:

Good location, easy parking, pretty interior, good spa.

Cons:

The reception staff were inept (often on phone or preoccupied, sent item to wrong room), the room and the bed were small and most of all the bedroom doors slammed very noisily and in the mornings in particular the corridor outside our room was cacophonous. (Surely better hinges could be installed?) The noise of guests in the room above us was also very loud.

2026-03-29 • via Nuitee
M
Michael • couple • gb
9
2026-03-27 • via Nuitee
D
Dawn • couple • gb
9
Will definitely be back
Pros:

Friendly and welcoming staff. Lovely relaxing bar space
Perfect location for a walking break

Cons:

Consider how to keep the buffet breakfast warm

2026-03-27 • via Nuitee
J
Judith • couple • gb
8
2026-03-27 • via Nuitee
J
Justin • couple • gb
9
2026-03-24 • via Nuitee
S
Sellylink • solo_traveller • gb
10
Lovely personalised boutique and friendly hotel
Pros:

I was travelling alone on a short break between Xmas and New Year. The staff were so friendly and attentive and made my stay so welcoming. I got upgraded and stayed in an amazing room. I also used the spa facilities and pool both days which were a delight and very relaxing. Dining in the restaurant was lovely and the food was delicious. I never once felt conscious travelling on my own and it felt like a very personalised service. The bar area is cosy and the cocktails are fabulous. I will definitely be returning again for my next mini break and have recommended to friends who have already visited and have experienced an equally fine time.

2026-03-24 • via Nuitee
D
Don • couple • gb
8
Very please overall with stay
Pros:

Room and staff were great

Cons:

No light above bathroom sink

2026-03-24 • via Nuitee
C
Celia • family_with_children • gb
8
A very relaxing family stay in a lovely corner of England. Would recommend.
Pros:

The pool area is gorgeous and the sauna and steam rooms were great. I also really enjoyed sitting outside the front of the hotel, overlooking the front lawn. Location is perfect, in a lovely little village with direct access to trails and South Downs. Both the restaurant and breakfast room were lovely. Breakfast was plentiful.
Staff were excellent everywhere.

Cons:

We had a family suite which felt a bit tired in parts. But all in all good value.
I felt the burgers for dinner were overpriced.

2026-03-23 • via Nuitee