Regnum Banya Thermal Hotel

Hotels
ул. „Конешица“ № 1 , Banya , BG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean, modern rooms
Friendly and helpful staff
Mineral outdoor pools
Varied and tasty breakfast buffet
Comfortable beds
Pleasant atmosphere and good location
Cons:
Food quality and restaurant service (long waits, cold dishes, missed items)
Restaurant not convenient for free‑consumption option
Some buffet items (e.g., salads) disappointing on occasions
Minor: lack of pool music

Categories

Cleanliness
1
Repeatedly described as new, clean and well maintained; pools noted as cleaned and rooms praised for cleanliness.
Service
1
Staff are frequently described as friendly and helpful; some issues appear tied to restaurant service (slow at times), but front‑of‑house is generally praised.
Location
1
Mentioned once as having a nice location; overall not a major focus in the reviews but described positively when noted.
Room Quality
1
Rooms described as clean, modern and comfortable with good beds and occasional complimentary touches; guests were pleased with room quality.
Amenities
1
Pools (including warm mineral water) and other facilities are highlighted positively across reviews; atmosphere praised.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Mixed to negative: multiple complaints about restaurant service (very long waits), cold meals and missing items; buffet breakfasts and some dinners were praised but food/service problems are recurrent.
Overall Experience
1
Many guests report an overall very positive stay and intent to return, praising staff, pools and rooms, though food/restaurant issues tarnish the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 08:22

Property Description

Discover the perfect blend of relaxation and adventure at Regnum Banya Thermal Hotel, your ultimate getaway in Banya.

Luxurious Accommodations
Experience comfort in air-conditioned rooms equipped with modern amenities, including a flat-screen TV, minibar, and private balcony. Enjoy your morning coffee from the in-room coffee machine or unwind with city views from select rooms.

Wellness and Leisure
Indulge in the hotel's spa and wellness center, featuring an inviting outdoor swimming pool, sauna, and hot tub. Whether you prefer a soak in hot springs or engaging in evening entertainment, there's something for everyone.

Culinary Delights
Start your day with a delectable breakfast buffet, à la carte, or continental options. Enhance your stay with exquisite local and international cuisine in our on-site restaurant.

Book your escape today and experience unparalleled comfort and hospitality!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Antonia • couple • bg
10
2026-10-31 • via Nuitee
Z
Zeynep • family_with_children • tr
10
Pros:

outside there are warm and cokd pool options, as well as jakuzi. and the temperature of pools vary from very warm to less warm. hotel room was very big and comfortable. they gave a fruit plate as a compliment in the room. breakfast was amazing. the staff at the reception, the cleaning lady and other sraff at the restraurant and bar were very polite and helpful. With our 6 year old daughter we had a great time, we’ll definitely come back here again.

Cons:

ther was nothing that i didnot like, everything was perfect.

2026-10-30 • via Nuitee
O
Onur • couple • tr
10
2026-10-30 • via Nuitee
J
Jasmin • couple • bg
10
Pros:

Чистотата ,тишината и приветливият персонал.

Cons:

Няма такова нещо

2026-10-30 • via Nuitee
P
Philip • solo_traveller • bg
10
2026-10-29 • via Nuitee
S
Sasho • couple • mk
9
Pros:

Excellent breakfast, staff polite and hospitable, clean rooms, parking.

Cons:

An indoor pool would be a plus. The loud music from the pool in the afternoon is not neccessary.

2026-10-29 • via Nuitee
J
Jasminka • extended_group • mk
10
Pros:

Hot and clean pools. Room is big and comfortable.food is tasty

Cons:

Everything is good

2026-10-29 • via Nuitee
K
Kitriniari • couple • gr
10
Χαλάρωση
Pros:

Σύγχρονες εγκαταστάσεις & πλούσιο πρωινό.

2026-10-29 • via Nuitee
H
Hristina • extended_group • bg
10
2026-10-29 • via Nuitee
Димитринка • couple • bg
10
Чудесен
Pros:

Чудесен хотел, чисто, добра закуска, чисти басейни

2026-10-29 • via Nuitee
Y
Yana • family_with_children • bg
10
2026-10-28 • via Nuitee
B
Boyan • solo_traveller • bg
10
2026-10-28 • via Nuitee
E
Ekaterina • family_with_children • bg
10
2026-10-27 • via Nuitee
A
Anastasiia • couple • ru
9
2026-10-26 • via Nuitee
E
Evita • family_with_children • lv
8
Skaista vieta
Pros:

Atrašanās vieta

Cons:

Dušojoties visa duša bija slapja, jo ūdeni nenoturēja dušas durvis. Tā izskatījās ilgstoša problēma, jo arī durvju līstes bija piebriedušas no regulāra ūdens šajā zonā.
Nakšņojām oktobrī, bija silts viens no baseiniem, otrs bija piemērots ātrai peldei, bet bērnu baseins bija pilnīgi auksts - es ceļoju ar bērnu un tieši šī baseina dēļ izvēlējos šo naktsmītni. Rezultātā siltais baseins bija bērnam par dziļu un palīglīdzekļu peldēšanai uz vietas nebija.

2026-10-26 • via Nuitee
V
Vesela • couple • mk
10
2026-10-26 • via Nuitee
P
Plamena • couple • bg
10
Calm spa weekend
Pros:

Very nice place for a spa weekend, clean, modern, nice mountain views and very polite staff.

Cons:

-

2026-10-25 • via Nuitee
U
Urs • couple • ch
10
Pros:

Schönes neueres Hotel ein bisschen abseits in Ruhe. Saubere Zimmer, gut ausgestattet mit guten Betten und sehr guten Matratzen. Schöner Empfang im Zimmer selbst mit Früchteteller etc. Minibar vorhanden. Sehr freundliches und zuvorkommendes Personal. Schöne gepflegte Gartenanlage mit Pool und Poolbar. Frühstücksbuffet nicht überladen aber völlig genügend. Gut gelegen für Ausflüge in alle Richtungen. Parkplätze vorhanden. Wir wünschen dem Regnum Banya Thermal für die Zukunft gute Auslastung - bleibt so und investiert immer in den Unterhalt um den Standard weiter so zu halten. Wir werden gerne wieder kommen.

Cons:

Alles tiptop!

2026-10-25 • via Nuitee
A
Aurel • couple • ro
10
Pros:

Totul la superlativ având în vedere oferta în prețul cazării de care am beneficiat.

2026-10-25 • via Nuitee
M
Marija • couple • mk
10
2026-10-25 • via Nuitee