The Pearls of Umhlanga, or Oceans Apts

Hotels
6 Lagoon Drive 11 , Umhlanga Rocks , za

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Facilities

Pets allowed
Non-smoking throughout
Self parking (surcharge)
Covered parking

Review Highlights

Pros:
Location
Proactive and friendly service
Cons:
Poor cleanliness
Unpleasant check-in experience
Overpriced

Categories

Cleanliness
1
Air-conditioning not working; apartment not in good condition.
Service
1
Owner and staff were helpful; some negative experiences with check-in process.
Location
1
Location is close to restaurants and the beach, convenient for exploration.
Room Quality
1
Raggedy room in need of repair; multiple issues with appliances.
Amenities
1
Many amenities not functioning, such as AC and stove.
Value for Money
1
Overpriced considering the poor condition and service.
Food and Beverage
1
No food or beverage available.
Overall Experience
1
Overall experience was disappointing; issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-09 18:50

Property Description

Discover the perfect seaside getaway at The Pearls of Umhlanga, where luxury meets comfort in the heart of Durban.

Prime Location
Nestled conveniently near breathtaking attractions, you’re just moments away from Umhlanga Main Beach, the iconic Umhlanga lighthouse, and the serene Umhlanga Lagoon Nature Reserve.

Comfort & Convenience
Our spacious accommodations come equipped with private bathrooms and select rooms feature fully equipped kitchenettes, ensuring you feel right at home during your stay.

Delicious Dining
Start your day off right with our delightful à la carte or full English/Irish breakfast, tailored to energize you for a day of exploration.

Experience the allure of Durban and make your reservation at The Pearls of Umhlanga today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alexander • extended_group • za
5
It was OK but wouldn't go there again
Cons:

Too much hustle and bustle to get access to the property - took more than an hour to go through face control registration like if it was some high security premises. That really doesn't make sense.

2026-02-09 • via Nuitee
S
Saint • couple • za
1
I booked the place when I arrived they told me the place is taken and i must sleep in the car
Pros:

Nothing i didnt even enter

Cons:

Nothing

2026-01-22 • via Nuitee
A
Anton • extended_group • za
3
Uncomfortable
Pros:

Location

Cons:

Alot of the things like tumble dryer and AC wasn't working

2026-01-21 • via Nuitee
W
Walter • couple • za
10
Cons:

Everything was perfect

2026-01-20 • via Nuitee
S
Shereez • couple • za
1
2026-01-20 • via Nuitee
T
Tshepo • couple • za
10
Pros:

The property close to restaurants and the beach

Cons:

N/A

2026-01-19 • via Nuitee
C
Callum • extended_group • za
1
Horrible experience from hosting to accommodation. These apartments should be removed from booking.c
Cons:

Our host scammed us and didn’t refund the money. She cancelled the booking the day before arriving because there were “plumbing issues” saying she would do a refund within seven days and we never got the money back. Zara scammed us and was a terrible host

2026-01-19 • via Nuitee
N
Norman • extended_group • za
7
Suitable for my purposes
Pros:

Variety and quality and service

Cons:

Nothing really

2026-01-19 • via Nuitee
N
Nonhlanhla • solo_traveller • za
9
Owner and stuff was very helpful because I arrived very late
Pros:

Clean and modern

Cons:

Air conditioner is not working so I had to open the windows which means hearing the outside noise for the rest of the night

2026-01-19 • via Nuitee
L
leon • extended_group • za
1
stay away !!!!!
Pros:

not much

Cons:

what a embarrassment and disgrace booked for a friend for his birthday , NO WHERE on booking does it state that there communal lounge etc and it is actually just a room in a apartment. so limited privacy other guest in lounge etc, agent also had the audacity to ask him to check other guests in and give them their keys as they will check in late !! even gave him their contact details!!!! they then proceeded to phone him relentlessly to let them in!!!!!!! this totally unacceptable in all years using booking .com I have never encountered any thing like this , even Raddison is cheaper, false advertising stay the hell away

2026-01-16 • via Nuitee
T
Tyreze • couple • za
5
2026-01-16 • via Nuitee
M
Mlamleli • couple • za
6
2026-01-15 • via Nuitee
Z
Zweli • couple • za
10
Divine !!
Pros:

The apartment offers the pinnacle of luxury and comfort at a steal of the price. Backed up by a proactive, always present, friendly, and helpful service agent that deserves an OSCAR Award !!!

Cons:

N/A

2026-01-09 • via Nuitee
S
Sifiso • solo_traveller • za
3
2026-01-09 • via Nuitee
N
Nkondlo Sihle • couple • za
6
Okay
Pros:

Location

Cons:

Stove not working

2025-12-29 • via Nuitee
A
Arlene • couple • za
5
Pros:

Location

Cons:

Overpriced considering there was no view. Booking.com charged additional fees

2025-12-28 • via Nuitee
F
Farai • solo_traveller • za
1
Pros:

I was scammed by the booking. They took more money than what was shown. I will be opening a police case

Cons:

i was scammed i liked nothing

2025-12-27 • via Nuitee
N
Njabulo • extended_group • za
7
Great location and comfort, but long, poorly handled check-in process
Pros:

I loved my stay at The Pearls of Umhlanga or Oceans Apts. The room was beautiful, clean, and very comfortable, with everything I needed for a relaxing stay. The location is honestly one of the best parts as it’s perfectly situated and convenient. Everything is close by, from restaurants to Ocean Mall, all just a short walk away. Being so central made it easy to explore Umhlanga without any stress. I’d definitely recommend it for anyone looking for comfort, convenience, and great surroundings all in one place.

Cons:

Unfortunately, my check-in experience was very disappointing. I waited close to an hour at reception while my check-in was being sorted out. The hotel did not initially recognise my booking on their system, despite it being a valid reservation made through Booking.com. During this time, communication from the host was poor, with very little explanation or updates provided while the issue was being resolved. The lengthy delay was extremely inconvenient and unacceptable, as it caused me to miss plans I had scheduled. This significantly impacted what was otherwise a good stay.

2025-12-22 • via Nuitee
D
Denver C • couple • za
6
Cons:

Air-conditioning not working.
Apartment not in good condition

2025-11-27 • via Nuitee
L
Lisa • solo_traveller • us
4
Very disappointing for the price charged $150 per night. Expected better
Pros:

The proximity to the ocean, shopping and fine dining

Cons:

It was raggedy, in need of repair. No lights in the bathroom/shower or above the bed. TV didn’t work. Housekeeping threw away my food the day after I checked in

2025-11-18 • via Nuitee