Setclub Hôtel & Spa Aix-en-Provence

Hotels
1335 Chemin de Granet , Aix-en-Provence , fr

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
New, clean rooms (several mentions)
Extensive sports facilities (tennis, padel, gym)
Spa and relaxing environment
Friendly/helpful staff (specific praise for FLORE)
Good/bountiful breakfast
Quiet, nature-surrounded location
Cons:
Room access confusing for some guests
Balcony issues: lack of privacy, dark and not as advertised
Pool issues (liner degraded, water too cold)
Limited vegetarian breakfast options
Some staff unresponsive or not proactive; at least one claim of misleading advertising
Inconvenient location without a car (additional transport cost)

Categories

Cleanliness
1
Several guests explicitly mention rooms as new and clean; housekeeping generally received positive mentions.
Service
1
Staff are often described as friendly, helpful and specifically praised (e.g., FLORE), though some guests noted staff could be unresponsive or not proactive.
Location
1
Loved for being surrounded by nature and quiet, but noted as inconvenient without a car and a drive from city/airport.
Room Quality
1
Mixed feedback: some rooms described as aesthetic and minimal, but multiple complaints about room access, misleading balcony (dark, no privacy) and an isolated 'La chambre' negative; overall room issues were a recurring negative.
Amenities
1
Strong sports facilities (tennis, padel, gym), spa and restaurant spaces praised; some issues noted with the spa/pool liner and pool temperature.
Value for Money
1
Concerns about extra costs (relying on Uber to reach town), a paid balcony upgrade that didn’t meet expectations and at least one mention of misleading advertising suggest negative value sentiment.
Food and Beverage
1
Breakfast and restaurant service receive positive comments (varied, abundant breakfast), though vegetarian choices were reported as limited.
Overall Experience
1
Generally recommended by many guests for a sporty, relaxing stay with good facilities and helpful staff, balanced by notable negatives around rooms and value for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 08:23

Property Description

Welcome to Setclub Hôtel & Spa Aix-en-Provence, your serene escape just outside the vibrant city of Marseille.

Luxurious Accommodations: Our elegantly designed rooms feature air conditioning, flat-screen TVs, and coffee machines, ensuring a cozy yet modern stay for every guest.

Relaxation Awaits: Dive into tranquility at our state-of-the-art spa and wellness center, complete with an indoor pool, sauna, and hammam. Unwind on our terrace or take a refreshing dip in the seasonal outdoor swimming pool.

Culinary Delights: Indulge your palate at our restaurant, offering a delectable buffet breakfast and a variety of French, Italian, and Mediterranean dishes, with vegetarian, vegan, and gluten-free options available.

Don’t miss your chance to experience comfort and style—book your stay at Setclub Hôtel & Spa Aix-en-Provence today!

Important information:

Children are allowed at the spa only from 9am to 11amThis property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Mon, Oct 26, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Joëlle • extended_group • fr
10
2026-08-22 • via Nuitee
J
Jakob • family_with_children • dk
8
2026-08-22 • via Nuitee
C
Chaher • couple • fr
10
2026-08-22 • via Nuitee
M
Meggie • couple • fr
10
2026-08-22 • via Nuitee
N
Nicolas • family_with_children • dk
3
Cons:

We ended up leaving, rebooked at Auberge La Coste, stating that the hotel didn’t correspond to what we were looking for. We didn’t manage to get the 2nd unused night out of our bill. The manager didn’t want to entertain the discussion which I thought was boring rude and unprofessional. This is a sports venue that has a hotel, it’s not a hotel that has sports facilities. This makes the whole difference. Hotel comes 2nd, it’s not their core. And it’s totally fair. But then it should flagged as such. And for families like us we realize it after spending the first night and asking for earlier checkout, they should be open to it. Take the feedback and adapt. I lost 300€ of 2nd unused night and had to book an expensive room elsewhere on last minute (another 500€ loss…) on this one. Really frustrating. Also, the bathing and bedroom and living room were not well clean. We found hair, stains, especially around sanitary. Proving my point that they’re a sports venue first and foremost, managing a hotel is not their DNA.

2026-08-21 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-08-21 • via Nuitee
P
Peter • family_with_children • at
8
2026-08-21 • via Nuitee
F
Francoise Bruno • solo_traveller • fr
9
Le bon endroit pour déconnecter quelques jours
Pros:

Un très bel endroit pour se reposer, le personnel est aux petits soins et les piscines magnifiques.
La chambre est spacieuse et le lit très confortable.
Le petit déjeuner est fabuleux.
Le reoas du soir au restaurant au bord de la piscine est très agréable.
Les soins du spa sont parfaits.

Cons:

La chambre au rez-de-chaussée donne sur un chemin goudronné et sur le grillage.
Le spa ne dispose pas de jacuzzi.

2026-08-21 • via Nuitee
C
Catherine • solo_traveller • fr
7
Pros:

Une superbe piscine de 25 mètres avec des chambres malheureusement quelconques

2026-08-20 • via Nuitee
E
Evelyne 05 • solo_traveller • fr
8
Pros:

Emplacement et le calme

Cons:

Manque de meubles pour déposer les vêtements...uniquement 6 cintres sans une armoire ou même étagère....du coup tout reste dans les valises.
Une seule lampe de chevet pour 2.
Obliger de poser la valise sur le lit car pas un pliant pour la déposer ..... des choses à revoir.

2026-08-20 • via Nuitee
D
Diamantyne • couple • fr
10
2026-08-19 • via Nuitee
A
Andrés • solo_traveller • co
10
Pros:

Sin palabras. Todo genial y el establecimiento super cómodo, la mejor relación costo-beneficio en una ciudad tranquila como aix y estratégica para desde allí visitar los otros componentes de la rivera francesa

2026-08-19 • via Nuitee
L
Laurence • extended_group • fr
10
Pros:

Le calme, le cadre, la gentillesse du personnel

2026-08-19 • via Nuitee
A
Arthur • couple • fr
8
Établissement de standing avec des imperfections dommageables.
Pros:

La proximité avec Aix.

Cons:

Il manque des transats. Le petit déjeuner n’est pas à la hauteur ni en qualité ni en diversité.

2026-08-18 • via Nuitee
S
Shahnez • family_with_children • fr
6
Cadre agréable
Pros:

Le cadre, les equipments sport, jeux pour les enfants , les rencontres

Cons:

Manque d’ambiance. Aucune soirée à part le jeudi soir.
Pénurie de serviettes que ce soit dans les chambres ou les serviettes de piscine(on nous a demandé de les conserver après utilisation) ce n’est pas d’un quatre étoiles, odeur d’égout dans les chambres, ménage bâclé, j’étais venue à l’ouverture en 2024, le service s’est nettement dégradé.
Petit déjeuner trop sommaire, réseau mobile catastrophique.

2026-08-17 • via Nuitee
C
Caludine • extended_group • fr
7
Il manque un rafraîchissement et un coup de propre pour être à la hauteur du 4 étoiles
Pros:

Les installations sportives
L’ambiance de la piscine néanmoins manque de transats
Très belles vues sur le Green

Cons:

Transat sales
Revêtements des canapés et tapis avec de grosses tâches dans les chambres
Tapis dans les couloirs de l’hôtel avec d’énormes tâches
Gros sujet sur le petit déjeuner :
-1 seule machine qui fonctionne durant tous le séjour
-les pauvres serveurs et serveuses ne sont pas assez nombreux et courent sans cesse pour pallier aux manquements
-manques de variétés au petit déjeuner

2026-08-17 • via Nuitee
A
Amir • couple • fr
10
2026-08-17 • via Nuitee
D
Dominique • couple • fr
10
2026-08-16 • via Nuitee
M
Mallet • solo_traveller • fr
7
2026-08-16 • via Nuitee
A
Anaïs • solo_traveller • fr
10
2026-08-16 • via Nuitee