Paxtonz Suites Kuala Lumpur By Ango

Hotels
2734, Jalan Damansara , Petaling Jaya , my

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
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Review Highlights

Pros:
Clean/new rooms mentioned in several reviews
Room design: minimalist, cozy, 5-star interior
Comfy rooms
Staff described as friendly/helpful in at least one review
Close to One Utama / IKEA (convenient for some)
Cons:
Dirty areas (pool, floors) and ants reported
Lack of kitchen utensils (plates, spoons, forks)
Host/agent unresponsive to messages
Netflix/profile locked or unusable
Guests harassing women reported (safety/comfort concern)
Difficult/confusing location to find
Water heater leaking and odd-smelling shampoo

Categories

Cleanliness
1
Multiple reviews mention dirty areas (dirty pool, floors that seem not mopped), ants in the first room and a room change; overall cleanliness was consistently reported as poor.
Service
1
Mixed: some staff described as friendly and helpful, but several reports of the host/agent being unresponsive to messages and issues (no reply until checkout) lower the score slightly.
Location
1
Mixed: proximity to One Utama/IKEA is a plus, but multiple reviewers noted the location is confusing or remote and hard to find (issues with Google Maps and long detours).
Room Quality
1
Room interiors and design were praised (minimalist, cozy, '5 star' interior, comfy); however some rooms lacked expected items (utensils) and had Netflix/access issues—overall still more positive than negative.
Amenities
1
Several amenity problems reported: no kitchen utensils (plates/spoons), Netflix/profile locked, dirty pool, water heater leaking, and provided shampoo smelling odd — amenities are a notable weak point.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Direct issues with food-related items — reviewers specifically mention missing plates/folks/spoons and lack of kitchenware, which negatively impacts F&B experience.
Overall Experience
1
Mixed but leaning positive overall: while there are significant complaints (cleanliness, amenities, host responsiveness, safety/harassment incidents for some guests), some guests explicitly report an amazing stay with well-kept rooms and near-new amenities; aggregated as a moderately positive overall impression to balance the polarized feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 19:02

Property Description

Nestled in the heart of Petaling Jaya, Paxtonz Mana-Mana Suites Kuala Lumpur offers an idyllic escape with stunning city views.

Relax in Luxury
Unwind at our rooftop pool with breathtaking vistas or take a leisurely stroll in our serene garden area.

Comfort Meets Convenience
Each suite is designed for your comfort, featuring air conditioning, a fully equipped kitchen, and a cozy dining area, perfect for enjoying in-room meals.

Stay Active and Connected
Our fitness room is available for workout enthusiasts, and free WiFi is at your disposal to keep you connected throughout your stay.

Book now to indulge in a hassle-free getaway where comfort meets convenience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Amiza • extended_group • my
10
Pros:

the interior

2026-03-31 • via Nuitee
G
George • extended_group • my
10
2026-03-24 • via Nuitee
C
Chiosea • solo_traveller • de
9
2026-03-19 • via Nuitee
F
faaztyn • couple • my
10
2026-03-16 • via Nuitee
A
Amirah • couple • my
9
Perfect
Pros:

So clean

Cons:

The lift

2026-01-08 • via Nuitee
N
NORLIZAH • couple • my
8
2025-12-31 • via Nuitee
S
Selvarajoo • couple • my
7
Pros:

The room is the same as the other rooms in paxtoz(minimalist and cozy) . Clean. 5 star fr the interior.

Cons:

One thing i wont tolerate is the host/agent not replying messages. I've paid for a apartment airbnb- type because it has a kithchen. If not i wouldve taken a hotel. This room has a kithchen but no utensils(plates,spoons). Its okay. Then is the netflix, it seems the previous person hasnt logged out and the profile was locked. So i couldnt even use netflix either. Its a very simple matter which couldve been resolved. But ya ive message and no response until i check out. Ive stayed on another room from paxtonz it wasnt like this. So the issue if the agent side.

2025-12-29 • via Nuitee
Y
Yong • couple • my
5
Pros:

New and clean

Cons:

No plate no folks & spoon

2025-12-29 • via Nuitee
N
Nour • couple • de
1
Pros:

die Mitarbeiter waren ziemlich freundlich und hilfsbereit. aber die Männer (die Gäste) die da waren, waren unangenehm mit Frauen. sie haben Frauen belästigt und sie oft gedrängt oder angelagert, dass sie ihre Nummer nehmen wollen. jedes Mal wenn meine Freundin allein einfach mit dem Fahrstuhl ist, wurde sie angeqwatsch und gefragt, ob sie Bock hat, mit ihnen ins Zimmer zu gehen. das war total unangenehm. die läge der Hotel ist Zweitweg von dem Stadt. und da ist einfach nichts.

2025-12-28 • via Nuitee
L
liew • couple • my
7
2025-12-25 • via Nuitee
W
Weei Beng • couple • my
6
1st room got ant, changed room 3 times
Pros:

Comfy

Cons:

Cleanliness

2025-12-21 • via Nuitee
I
ika • solo_traveller • my
8
Cons:

The pool is dirty

2025-12-20 • via Nuitee
A
asch • solo_traveller • nz
10
I had an amazing time staying at Paxtonz. Everything is kept well, and all the ammenities were near new! I loved it so m
Pros:

Everything was amazing.

Cons:

Nothing

2025-12-12 • via Nuitee
I
Ivan • couple • my
8
2025-12-02 • via Nuitee
U
Ulan Mustafin • couple • kz
10
2025-11-06 • via Nuitee
N
NUR SHALIZA • extended_group • my
10
2025-10-25 • via Nuitee
E
Ee Jane • family_with_children • sg
1
Pros:

设计还行，靠近one utama，ikea那些

Cons:

位置很乱，不能用google maps找，绕了两三圈后问人才到停车场
进去后是挺漂亮，但是地上特别脏，感觉没有拖过地
提供的洗发水有奇怪的味道，不能用
Water heater 漏水

2025-10-19 • via Nuitee
I
iliya • couple • my
8
2025-10-19 • via Nuitee
S
SHARIFAH • couple • my
10
2025-10-15 • via Nuitee
M
MUHAMED NORDIN • couple • my
10
2025-10-01 • via Nuitee