Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Very good central location / close to Patong beach
Rooftop pool and nice views
Generally good value for the price
Cons:
Rooms poorly maintained (peeling paint, worn furniture)
Poor cleanliness and signs of humidity/mold
Very poor soundproofing / constant traffic noise
Air conditioning / shower issues in some rooms
Noisy housekeeping and morning construction disturbance
Breakfast/F&B described as subpar

Categories

Cleanliness
1
Multiple reviews mention neglected, unclean rooms, peeling paint, mold/ humidity and housekeeping issues reaching rooms; clear negative sentiment on cleanliness.
Service
1
Many reviews praise staff as very friendly and attentive (several languages mention nice/reception attentive), though a few cite intrusive housekeeping; overall service sentiment is positive.
Location
1
Repeated positive mentions of good/central location and proximity to Patong beach; location is consistently cited as a main advantage.
Room Quality
1
Rooms described as old, poorly maintained (worn furniture, broken fixtures, non-working shower/AC, missing balcony chair) and noisy windows — strong negative sentiment on room condition.
Amenities
1
Rooftop pool and view are frequently praised (clean water, nice rooftop); some notes about pool-area furniture needing maintenance but overall amenities (pool/jacuzzi) viewed positively.
Value for Money
1
Several guests state it is good value for the price and acceptable for short/emergency stays; mild positive sentiment on value.
Food and Beverage
1
Breakfast described as 'not great' by at least one review; otherwise little mention of F&B—overall slightly negative due to poor breakfast remark.
Overall Experience
1
Overall experience is mixed-to-negative: good staff and location but persistent noise, outdated rooms and cleanliness problems led many guests to report poor stays or only suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 01:04

Property Description

Discover an oasis of comfort at Zephyr Grand Hotel, nestled just moments from the vibrant Patong Beach.

Luxurious Accommodations
Experience a blend of modern comfort and style in our air-conditioned rooms, each equipped with free WiFi and a private bathroom. Select rooms offer stunning mountain views and inviting balconies, making your stay unforgettable.

Refreshing Amenities
Unwind in our outdoor swimming pool or indulge in a rejuvenating soak in the hot tub. With a terrace for relaxation and a 24-hour front desk for your convenience, every aspect of your stay is catered to your needs.

Delicious Dining Options
Start your day with a delightful breakfast, featuring à la carte selections, continental, or a Full English/Irish spread, ensuring you’re energized for your adventures in Phuket.

Book your stay at Zephyr Grand Hotel now to embrace the perfect getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Y
Yaw • solo_traveller • de
10
Bin bereits zum dritten Mal hier und kann das Hotel wirklich empfehlen. Die Lage ist super, das Preis-Leistungs-Verhältn
Pros:

Super Lage, Nettes Personal, Preisleistung

2026-08-15 • via Nuitee
Y
Yaw • solo_traveller • de
10
Das Hotel hat mich wirklich überzeugt. Die Lage ist ideal und für den Preis bekommt man hier echt viel geboten. Besonder
Pros:

Preislesitung, Mitarbeitende

2026-08-15 • via Nuitee
T
Talal • extended_group • sa
10
I thank all the staff for their kind treatment, especially Maya.
Pros:

هادي ونظيف والموظفين في قمة الاحترام الفندق قريب من كل شي 10 من 10 انا ماخذ غرفه حق 3 اشخاص توب التوب

Cons:

مافي شي

2026-08-14 • via Nuitee
B
Baptiste • couple • be
10
Pratique et proche du centre
Pros:

Bien placé

Cons:

La gentillesse du personnel

2026-08-14 • via Nuitee
M
mohammed • extended_group • qa
8
Excellent value for money with great views, good service and a comfortable stay.
Pros:

Great value for money. The hotel was very clean, the staff were friendly and helpful, and the service was very good. The bed was comfortable, and the view from the hotel was beautiful. The swimming pool also has an excellent view and was clean and well maintained. Overall, I was very satisfied considering the affordable price.

Cons:

The location is a little away from the main area. It takes around 15 minutes of easy walking to reach Bangla Road. The hotel is not very luxurious, but this is completely understandable considering the affordable price.

2026-08-07 • via Nuitee
صالح • couple • th
10
2026-08-07 • via Nuitee
D
Dwayne • solo_traveller • sc
8
2026-07-25 • via Nuitee
H
Hassan • solo_traveller • bh
9
أفضل طاقم على الإطلاق
Pros:

خلال 10 سنوات و 14 زيارة الى تايلاند هذا افضل طاقم قد مر علي و سأعددهم جميعاً Toi - Zuu Moo - Yoon - Naing - Mia و و اعتذر من الذين نسبت اسمائهم كانوا افضل طاقم على الاطلاق و متعاونون جدا جدا .. الكلمات لن توفي حقهم 🤗❤️

Cons:

الفندق قد مر عليه الزمن و ذلك طبيعي عندما تجد بعض الاشياء القديمه او الجدران بسبب الرطوبه و الازعاج لأن الفندق على الشارع العام و لكن ربما في الجهة الخلفية اكثر هدوء .. بالنسبه لي لايهمني الازعاج فأخترت الجهة الامامية 😂

2026-07-23 • via Nuitee
A
Abdulmonam • couple • om
9
2026-07-20 • via Nuitee
S
Sinéad • extended_group • ie
7
2026-06-19 • via Nuitee
A
Andra • couple • lt
5
Baldai isluze. Patalyne pradeginta ir dar personalas sugeba apkaltinti kad mes pradeginom
2026-06-15 • via Nuitee
S
Said • solo_traveller • gb
10
Clean and convenient
Pros:

Close to everything

Cons:

/

2026-06-02 • via Nuitee
N
Naoufel • solo_traveller • fr
10
Incroyable
Pros:

Rahman était incroyable tout jours à l’écoute et disponible je recommande

Cons:

Rien

2026-05-29 • via Nuitee
A
Amine • couple • fr
8
Très bon rapport qualité prix
Pros:

Très bon emplacement, personnel sympathique, chambre un peu vieillotte mais largement suffisant

Cons:

Les pigeons qui pourrissent le balcon systématiquement

2026-05-20 • via Nuitee
H
Harun • couple • tr
7
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
Herşey mükemmel
Pros:

Mükemmel odalar, profesyonel hizmet

Cons:

Check out saatinde gelip kapıyı çalmaları

2026-05-19 • via Nuitee
H
Harun • couple • tr
7
2026-05-19 • via Nuitee
H
Harun • couple • tr
8
2026-05-19 • via Nuitee
A
Ahmet Baha • solo_traveller • tr
7
2026-05-14 • via Nuitee