STAY HUB City Centre - Self Check-in

Hotels
11c Exeter Street , Birmingham , gb

Facilities

Nightclub
Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Poor Service
Room Size
Lack of Amenities

Categories

Cleanliness
1
While some reviews noted cleanliness, others highlighted issues such as poor maintenance and lack of attention.
Service
1
Multiple guests mentioned poor communication and lack of support from staff, leading to a subpar service experience.
Location
1
Several reviews praised the hotel's excellent location near nightlife and transport links.
Room Quality
1
Comments about room size and condition ranged from comfortable to quite small and lacking storage.
Amenities
1
While some amenities were appreciated, others were lacking, such as inadequate furnishings in the room.
Value for Money
1
Guests felt that the accommodation provided good value, especially considering the city center location.
Food and Beverage
1
No feedback was provided regarding food and beverage options.
Overall Experience
1
Overall experiences varied, with both positive comments about location and negative aspects regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 15:22

Property Description

Welcome to STAY HUB City Centre – your ideal home away from home in the heart of Birmingham!

Convenient Location
Just a 5-minute stroll from Hippodrome Theatre and close to major attractions like Birmingham Back to Backs, our condo hotel places you at the center of excitement and culture.

Comfort and Modern Amenities
Enjoy spacious rooms featuring free WiFi, flat-screen TVs, and private bathrooms complete with bathrobes and slippers. Each room is thoughtfully equipped with a minibar, kitchenware, and a kettle, ensuring every comfort is at your fingertips.

Self Check-in Convenience
Experience hassle-free stays with our self check-in option, along with the added benefit of a private entrance, allowing flexibility during your visit.

Don’t miss out on an unforgettable stay—book your room today at STAY HUB City Centre!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MARINA couple gb
8
Good spot, clean and convenient to get around.
Pros:

Easy to access. Room was a little small but very clean and for a 2 night stay where we were out and about it was fine and had everything we needed. A good spot for walking to the nightlife and shops. I'd stay again.

2026-02-13 via Nuitee
V
Valentina couple ie
10
2026-02-12 via Nuitee
F
Felipe couple cl
9
STAYHUB shows the best of Birmingham excellence at a great price.
Pros:

Good heating, excellent location, funny name, laundrette nearby, useful small fridge, smooth communication, good supply of tea, milk & coffee. Very clean toilet.

Cons:

There could be a second small chair so couples could enjoy the table.

2026-02-11 via Nuitee
B
Bala Naga Pranav solo_traveller gb
9
2026-02-08 via Nuitee
E
ERIC couple gb
6
Basic and no frills so price appropriate
Pros:

Location

Cons:

Bed too soft

2026-01-30 via Nuitee
D
Daisuke solo_traveller jp
7
2026-01-28 via Nuitee
B
Baikie extended_group gb
8
Overall the room was lovely, clean and comfortable, handy location for the event I was attending.
Pros:

The room and inside the building was fresh and comfortable, quiet and peaceful.
Access to all streaming services with a smart tv.
I received a prompt message to ensure my arrival and make sure i had everything i needed

Cons:

The only thing i would say is the room was to small for a proper wardrobe space to hang clothes and jacket, there was a small rail with a few hangers but not really enough space in the area so i didn't use it.

2026-01-27 via Nuitee
D
David solo_traveller gb
7
Clean and reasonably priced for the city centre
Pros:

Clean tidy and quiet

Cons:

Instructions to operate the hearing and shower were missing also no desk

2026-01-27 via Nuitee
M
Michael solo_traveller gb
7
Pros:

location was fairly central, convenient for train station and O2 academy so would be excellent for concert goers,
however it is right near noisy roundabout and is quite a dodgy area at night, DO NOT FORGET 6 digit key code for room !!,
The room itself was tiny and walls too thin so you could hear your neighbours chatting, but it had everything you need for the price, towels were tiny, more like tea towels, coffee and tea making facilities and bonus of a fridge, (convenient store just around the corner) excellent iron in room,
room was quite clean and very warm if you worked out how to use heater,
all in all very good value for money for intrepid travellers !!

2026-01-27 via Nuitee
A
AdeBukola couple gb
8
Poor communication throughout my 3 days stay
Pros:

The location and the neatness with the door lock system. The WiFi and streaming connection was superb.

Cons:

There was no one to ask about anything. Although the property owner provided guidance but there are few questions and concerns that wasn’t addressed when I needed them because it takes long hours before the owner replies which made me feel disregarded, its poor as there is no helping hands. The feeling of neglect is very visible, the contact number has also been disconnected .E.g I needed help with wash hand basin as water wasn’t going, I had to do it myself. As well as asking about the Night club which was advertised but was non existence.

2026-01-27 via Nuitee
T
Tamar couple es
8
Pros:

Estaba todo limpio, calefacción en la habitación y calefactor en el baño, muy buena ubicación al lado del centro. He leido malas reseñas sobre los colchones pero tanto mi amiga como yo dormimos bien y no tuvimos ningun problema con eso.

Cons:

La unica pega que pongo es que yo pagué el check in temprano y aun asi no paraban de decirme que mi reserva era normal y que no habia cogido ese extra. Recuerdo perfectamente el precio que tenía sin el check in temprano y con el, y yo pagué más. La diferencia economica era poca, me molesta más porque yo llegué temprano a la ciudad y tuve que estar esperando 4 horas hasta que me mandaron el codigo de acceso a la habitación. Adjunto una captura de mi reserva en la que sale que tengo el extra incluido.

2026-01-26 via Nuitee
M
Mantas solo_traveller lt
8
Pros:

Perfect location, around 7 min walking to central train station, small shop in the same building as a Kebab shop, great place for those who are on business trip or short staying.

Cons:

A bit small room but for short stay it's enough. When it started to rain, near door it started to leak water from ceiling

2026-01-26 via Nuitee
E
Elisa extended_group gb
10
Perfect location for city break
Pros:

Location and easy access instruction
We’ll equipped room

Cons:

Maybe a mirror in the main room

2026-01-25 via Nuitee
E
Eva couple gb
8
2026-01-23 via Nuitee
S
Sara couple gb
7
2026-01-22 via Nuitee
A
Alice solo_traveller gb
9
Comfortable and enjoyable stay.
Pros:

Very clean and everything you need is in the room.

Cons:

Was sent the wrong door code to get in at first. Not a major issue and quickly resolved.

2026-01-20 via Nuitee
S
Samantha solo_traveller gb
6
I was there only for one night and to sleep so for that reason it was pleasant enough.
Pros:

The bed was comfortable and I appreciated having a fridge and tea and coffee making facilities. The location was great for my work conference.

Cons:

The bathroom was freezing cold and the towels could have been a bit larger, especially when having a shower. The room was small.

2026-01-20 via Nuitee
M
margherita couple it
8
Ottima posizione, facile da raggiungere dalla stazione. Facile entrare con il self check-in
Pros:

Ottima posizione, stanza molto più piccola di quello che sembrava in foto. Molto semplice l’accesso con il self check-in

Cons:

Stanza più piccola di quella della foto

2026-01-19 via Nuitee
M
Maeva solo_traveller es
1
2026-01-19 via Nuitee
C
Calvin couple gb
9
2026-01-19 via Nuitee