King Room

Hotels
11c Exeter Street , Birmingham , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Heating
Non-smoking throughout
Street parking
Smoke alarms

Review Highlights

Pros:
Clean rooms
Good location (near venues, shops, takeaway)
Comfortable bed mentioned by several guests
Good value/price and discounts
Basic amenities provided (fridge, bottled water)
Well maintained/clean bathrooms
Cons:
Poor communication and unprofessional host messages
Security/safety concerns with digital access codes
Very small rooms (bathroom door obstructed)
Unreliable hot water/boiler temperature issues
Leaking shower
Limited TV selection/poor entertainment options
Contactless entry access problems
Very soft mattress for guests preferring firmer support

Categories

Cleanliness
1
Multiple reviewers repeatedly note rooms, bathrooms and toilets were clean and well maintained; cleanliness is a clear positive across stays.
Service
1
Consistent complaints about poor communication: ignored inquiries, late responses, automated/hostile messages, unexpected extra charges for early check-in, and security concerns with digital access codes — service is a major negative.
Location
1
Location is frequently praised (close to destination, good for events, corner shop/takeaway nearby); one reviewer noted a side-street/tank-station setting but overall location sentiment is positive.
Room Quality
1
Several issues reported: very small rooms (bathroom door obstructed), leaking shower, unreliable boiler (scalding then cold), limited TV selection and very soft mattresses for some guests — room quality leans negative.
Amenities
1
Basic amenities like fridge and complimentary bottled water are appreciated, but limited TV options and intermittent contactless-entry failures reduce the score slightly.
Value for Money
1
Multiple mentions of good price, discounts and good value (suitable for short stays/one-night events); overall perceived as reasonable value.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Mixed overall: many positives around cleanliness, location and value, but significant negatives around communication, safety and some room defects leave a divided overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:13

Property Description

Welcome to STAY HUB City Centre – your ideal home away from home in the heart of Birmingham!

Convenient Location
Just a 5-minute stroll from Hippodrome Theatre and close to major attractions like Birmingham Back to Backs, our condo hotel places you at the center of excitement and culture.

Comfort and Modern Amenities
Enjoy spacious rooms featuring free WiFi, flat-screen TVs, and private bathrooms complete with bathrobes and slippers. Each room is thoughtfully equipped with a minibar, kitchenware, and a kettle, ensuring every comfort is at your fingertips.

Self Check-in Convenience
Experience hassle-free stays with our self check-in option, along with the added benefit of a private entrance, allowing flexibility during your visit.

Don’t miss out on an unforgettable stay—book your room today at STAY HUB City Centre!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
George • solo_traveller • gb
10
Pros:

Very good

2026-09-19 • via Nuitee
J
Janette • couple • gb
9
I had a very pleasant stay in Birmingham. Although the outside of the property isn’t particularly impressive, don’t let
2026-09-18 • via Nuitee
K
Kinzah • extended_group • gb
7
2026-09-18 • via Nuitee
M
Markus • solo_traveller • gb
10
Wonderful, cosy and relaxing stay in B'ham
Pros:

Great location close to station, quit and great for a good night sleep after a long, hard day. Very comfy bed. Nice amenities like tea, coffee and bottled water :) very close to good food establishments too. Lovely shower with shampoo, conditioner and shower gel and nice fluffy towels. Really needed that to soothe my aching body and feel human again after a long way travelling. Considering how close its located to everthing and how busy central Birmingham is i couldnt believe how quit it was. It was like the norfolk broads i havent slept so well in ages. So all in all perfect stay and will come again next year.

Cons:

Only minor things really just cosmetical so not a big issue. Windows could do with a clean and some touchup with paint round the room but its only little just thought id mention it. And duvet needs a wash as it had some stains on it from previous tenants. Apart from that all was perfect and really enjoyed my stay :)

2026-09-17 • via Nuitee
J
Joanna • couple • gb
7
Great value stay
Pros:

Location great bit noisy but there are rooms away from the road.

Room very clean a little small but everything we needed. Fridge great addition.
Great value for money for a central city stay.

Cons:

Wifi not good so TV didnt work.
Room a little small so had to walk like a crab to get from one side of the bed to another. Not a deal breaker.

2026-09-15 • via Nuitee
M
Mercy • couple • gb
10
2026-09-14 • via Nuitee
J
James • solo_traveller • ie
6
Great rooms
Pros:

Location is good except for the club below, party late on until early hours on the Saturday night, very quiet on the Sunday. Communication with them is excellent and let me check in early. Would definitely stay again. The food in the below takeaway was excellent and you get discount if your staying in the apartment above it.

Cons:

Loud music into early hours on Saturday

2026-09-14 • via Nuitee
R
RonanJMc • solo_traveller • ie
10
Well-Located, Good, Clean, Easy Accommodation!
Pros:

Central location - easy to walk everywhere! Good, clean, comfortable room - with everything I needed for a short stay.

2026-09-13 • via Nuitee
A
Andrew • solo_traveller • gb
6
Not as advertised. Does not have all the amenities listed and looks better the the photos than in reality. Outside needs
Pros:

The room was pleasant enough and clean. Location itself was great. Communication was good. Comfortable bed. Fridge in room. White noise machine.

Cons:

I actually checked out early. The room was really noisy despite the white noise machine and it didn’t have all the amenities listed. I think had it been cooler it wouldn’t have been so bad. The room needs a fan/aircon. Some utensils and somewhere to sit other than fold out table and chairs. I didn’t sleep due to the street noise. It is on a main road and next to nightclub. The main light switch is on the other side of the bedroom so you have to leave a lamp on or feel your way through the dark. There is a strip light but no where to plug it in.

2026-09-13 • via Nuitee
N
Nancy • solo_traveller • gb
9
Clean, convenient, spacious and comfortable.
Pros:

Location was good as near the station and near to where my friend lived. There was a convenience store very close. Pubs, shops and restaurants nearby.

Cons:

It was fairly noisy but it is a city centre!

2026-09-12 • via Nuitee
L
Lahiru Chamara • solo_traveller • fr
9
2026-09-11 • via Nuitee
L
Liek • solo_traveller • nl
9
Pros:

Klein maar super praktisch. Snelle handige checkinn. Alles aanwezig: koelkastje, föhn, enorme smarttv, zelfs white-noise apparaatje.Tussentijds attent berichtje van Roberto of alles naar wens was. Leuk cafe dichtbij: the graven arms. En naast buurt supermarktje

Cons:

Geluidoverlast van verkeer als raam open is.

2026-09-08 • via Nuitee
D
Delaney • solo_traveller • gb
10
Pros:

Very pleased with the everything 😊

Cons:

Nothing it was lovely 😋

2026-09-07 • via Nuitee
H
Helene • couple • gb
10
Pros:

The location of the stay hub is convenient and easy to get to from the station.
I felt safe and the communication from the staff was great.

2026-09-07 • via Nuitee
R
Richie • solo_traveller • ie
10
2026-09-07 • via Nuitee
F
Frederic • couple • fr
10
2026-09-07 • via Nuitee
K
Kriengkrai • solo_traveller • gb
10
I had a great time staying at this property and most likely will stay here next time when I visit Birmingham.
Pros:

What I like about this property is the location and amenities provided. The property is located quite near to the city centre and China town, so it is quite convenient and walkable. Also, the room is spacious and great value to stay. The room is exceptional clean and all amenities provided are quite new.

2026-09-04 • via Nuitee
E
Estefania • couple • es
1
Hotel bien, huéspedes horribles
Pros:

Era barato en relación calidad precio, y estaba limpio. Tenía frigorífico cama cómoda y smart tv. La ubicación al lado del centro tmb muy bien. Habitaciones renovadas

Cons:

Tuvimos problemas con el ruido. Los techos crujían cada vez que alguien caminaba sobre el piso superior al punto de no poder dormir. Había una grieta enorme en el techo. Es un edificio muy viejo aunque está renovado por dentro. Y tuvimos una visita de unos huéspedes arriba que no nos dejaron dormir durante una noche entera porque montaron una fiesta horrible gritando y rompiéndolo todo, los “desalojaron” a las 12 aunque avisamos a las 7 de la mañana…y uno de ellos se nos confrontó cuando vino borracho a picar a nuestra puerta…
Nos dijeron las limpiadoras que rompieron la habitación…
Tendrían que filtrar más a quien meten por 1 noche para evitar estas situaciones

2026-09-03 • via Nuitee
A
Anubha • couple • in
7
2026-09-03 • via Nuitee
T
Thomas • couple • gb
9
2026-09-03 • via Nuitee