Liwan, Baysuite by Ayuhouz

Hotels
Bay Suites Bay Suites, Lorong Bayu, Off, Jalan Istiadat, 88400 Kota Kinabalu, Sabah , Kota Kinabalu , my

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Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Non-smoking throughout
Private parking
Indoor pool
Infinity pool

Review Highlights

Pros:
New and very clean property
Comfortable rooms and nice bed
Good location and views
Swimming pool and facilities
Reasonable unit size and good price
Helpful provided supplies (sink, mops, extra footwear, Qibla indicator)
Cons:
Poor customer service and slow/unhelpful communication
Security concerns and reported staff misconduct (video tapping/photography)
WiFi and TV outages
Sofa and in-room toiletries need upgrading
No coffee/tea provided
Parking costs extra per hour
AC problem in master bedroom
Inconsistent/inconspicuous rule signage (e.g., durian policy) causing penalties

Categories

Cleanliness
1
Multiple guests described the property and rooms as very clean, new, and neat.
Service
1
Several reviews report extremely poor, slow and unhelpful communication, punitive enforcement of rules, ignored messages, and serious security/staff misconduct concerns.
Location
1
Location and views were mentioned positively in multiple reviews (acceptable location, good view).
Room Quality
1
Rooms are generally described as comfortable and reasonably sized, though some guests noted issues (sofa needs upgrade, AC problem in master bedroom).
Amenities
1
Pool and provided supplies were praised, but several guests reported no WiFi/TV outages, no coffee/tea, and small in-room amenities (shower gel) needing improvement.
Value for Money
1
Some guests explicitly praised the price and facilities as good value, though extra parking fees and lack of compensation for issues were noted.
Food and Beverage
1
Limited mentions; lack of coffee/tea was called out by a guest.
Overall Experience
1
Mixed overall: several positive points (clean, new, comfortable) but notable negative incidents with service, security, and outages led to disappointing stays for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 20:49

Property Description

Experience the breathtaking views of Kota Kinabalu at Bay Suites by Pinstay Plus, where luxury meets comfort in an idyllic setting.

Infinity Pool: Dive into our stunning infinity pool that offers a panoramic view of the city skyline, creating the perfect backdrop for relaxation and rejuvenation.

Modern Accommodations: Enjoy spacious units equipped with air conditioning, private bathrooms, and essential amenities such as a fridge and kettle, ensuring a comfortable stay for every guest.

Prime Location: Conveniently located just minutes away from popular attractions, including Filipino Market Sabah and Likas City Mosque, explore the rich culture and beauty of the region with ease.

Book your unforgettable stay at Bay Suites by Pinstay Plus today and indulge in the ultimate getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MIMIZIANNA • couple • my
10
2026-08-07 • via Nuitee
M
Mattias • extended_group • se
8
2026-08-07 • via Nuitee
R
Rayner • family_with_children • my
9
2026-08-06 • via Nuitee
R
Rayner • family_with_children • my
9
2026-08-06 • via Nuitee
E
Edaniel • couple • my
10
Perfect for families, and solo travellers alike.
Pros:

Comfortable room with exceptional internet and utilities. Our room was complete with all the things we need including an iron and a hairdryer as well as toiletries, perfect for if you’re packing light.

2026-08-06 • via Nuitee
A
Alia • solo_traveller • my
8
Pros:

Tha ambiance of the place.

Cons:

The bedroom light quiet bright, should change to dim light.
Provide atleast few mineral bottles inside your unit.
But overall, i love to stay here. The room is so huge and comfortable.

2026-08-05 • via Nuitee
A
ANIP • extended_group • my
8
2026-08-03 • via Nuitee
W
wafa • extended_group • my
10
2026-07-25 • via Nuitee
S
salwa • couple • my
10
Perfect
Pros:

Very nice and tidy house

2026-07-24 • via Nuitee
S
Susie • solo_traveller • my
10
Pros:

Ruang makan dan ruang tamu yg selesa,tilam bantal selimut yg selesa,tandas bersih selesa ada heter...pemandangan bandar yg cantik apalg ketika malam...

Cons:

-

2026-07-24 • via Nuitee
S
salwa • couple • my
10
2026-07-24 • via Nuitee
N
Noorly • family_with_children • my
10
Only 1 night, but the price for 4 person is really cheap compared to others hotel. With this price, i don’t expect the f
Pros:

The room is very big, clean, tidy and aesthetic. Very comfortable to stay. Got hair dryer, iron, smart tv, refrigerator and water heater.

2026-07-24 • via Nuitee
N
Norezal • solo_traveller • my
10
2026-07-23 • via Nuitee
D
Dewi • couple • my
5
2026-07-23 • via Nuitee
E
Elfvia • extended_group • my
10
2026-07-21 • via Nuitee
R
Rayner • family_with_children • my
9
2026-07-21 • via Nuitee
Y
Yadi • solo_traveller • my
10
Pros:

Staffnya friendly..bilik sangat² bersih..puas hati stay d sini harga pun bebaloi..next time akan repeat stay d sini lagi

2026-07-20 • via Nuitee
M
Mohd shahrir • family_with_children • my
10
Pros:

I must tell the very best, affordable, clean and comforble at the very best price. Very recommended for family and friends. Sure will come again and hopefully still the same price because unbelieveable we got the spacious studio for that price. Thanks owner..

2026-07-19 • via Nuitee
A
A.D • solo_traveller • my
9
2026-07-18 • via Nuitee
S
SITI NORSYUHADA • extended_group • my
10
Pros:

All room n toilet soo clean

Cons:

No iron board provided
Have to pay for parking fees

2026-07-17 • via Nuitee