Nílu Isla Mujeres by Selina

Hotels
Avenida Matamoros, n. 15, Manzana 26, lote 03 CENTRO , Isla Mujeres , mx

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff in some cases
Great location near the beach
Cons:
Cleanliness issues
High prices compared to value

Categories

Cleanliness
1
Negative sentiments regarding cleanliness, including issues with kitchen smells and sewage odors.
Service
1
Some reviews mentioned friendly staff, while others criticized specific staff members.
Location
1
Several positive mentions of location; close to beaches and other attractions.
Room Quality
1
Negative comments about the room conditions, including stuffiness and maintenance issues.
Amenities
1
Generally positive feedback on available amenities, though some reviews noted limited options.
Value for Money
1
Reviews indicated that prices were perceived as high compared to offerings.
Food and Beverage
1
Mixed reviews about food quality and breakfast offerings.
Overall Experience
1
Overall negative sentiment noted across various experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-01 14:21

Property Description

Welcome to Nílu Isla Mujeres by Selina, your ultimate getaway in vibrant Isla Mujeres!

Modern Comforts
Indulge in our air-conditioned rooms, complete with complimentary WiFi, ensuring you stay connected in paradise.

Exciting Activities
Dive into adventure with activities such as yoga, cloth aerobics, and live music, every night on the beachfront! Don't miss out on your chance to savor our delicious pizza grill day and explore the area with our scooter tours.

Delicious Start to Your Day
Enjoy a delightful continental breakfast each morning, the perfect fuel for a day of exploring the stunning sights around you.

Escape to paradise and make unforgettable memories—book your stay at Nílu Isla Mujeres today!

Important information:

Hi! We wanted to share that have scheduled maintainence to the swimming pool from June, Sunday 29th until July, thurday 12th 2025, it will be closed. Thanks for the comprehension.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sabrina couple ar
10
2026-02-14 via Nuitee
M
Michelle solo_traveller ca
8
Accommodating staff and clean
Pros:

Very nice stuff very clean.

Cons:

Needs more loungers by the beach that you can actually use without having to buy from the restaurant. If I had known that in advance, I probably would not have stayed there.

2026-02-14 via Nuitee
T
Thiem couple de
9
Pros:

Die Lage direkt am Strand und zu Fuß meist alles zu erreichen

Cons:

Der Platz in den Tipies ist sehr klein zudem wäre hier ein bzw. Mehrere kleiderhaken oder eine Ablagemöglichkeit schön

2026-02-13 via Nuitee
E
Eric solo_traveller us
7
Pros:

near beach, small (cold) pool, kitchen with fridges,
AC worked in room
Small locker in each bed, light and charging socket, blanket
Filtered water (warm)
Shower worked, as did toilet
volleyball court if someone organizes and has a ball
they offer some activities, but again, these aren't communicated well and seem more like an afterthought.
Many signs around the property about activities but in the week I was there, almost all were inaccurate or outdated, so, misleading.
Playa norte is a 10-15min walk. Veryyy touristic beach but with nice water and dozens of boats anchored.

Cons:

Room for improvement:
It's a large hostel and there is a lack of facilities for the number of guests. Kitchen small for size of hostel and with very outdated dishes / appliances. 1 of 2 stoves didn't work.
Rooms' design difficult in large rooms to move and function.
Charging socket very loose so charger wouldn't stay in.
AC units need cleaning - unpleasant smell in room from them
Nowhere to hang wet clothes. Asked staff and they shrugged; so, everyone leaves wet clothes in the room and start to smell.
If guests leave extra food, it 'disappears' to the staff, rather than being added to the common food items. Having some basics like oil, salt and pepper would be nice.
Staff was hit or miss - some were nice, some couldn't be bothered.
Be aware - loud music at the restaurant/bar attached to the property until late at night most nights.
Lack of explanation that the bar and the hotel are separate so they won't let you use the chairs etc without a minimum consumption amount.
I don't think they offered free luggage storage

2026-02-13 via Nuitee
M
Marie family_with_children fr
8
Pros:

Hôtel très bien situé, le personnel très accueillant, superbe piscine sur la plage

Cons:

Chambre mal insonorisée, on entend les personnes qui claquent les portes et qui parlent à l’extérieur

2026-02-13 via Nuitee
E
Esteban couple ar
8
2026-02-13 via Nuitee
I
Ivanov solo_traveller ca
5
Good for a cheap stay, dont bring anything valuable.
Pros:

Good location and good co working space.

Cons:

Thefts, items go missing, terrible kitchen tools . Food theft was normal.

2026-02-12 via Nuitee
V
VLADRAI solo_traveller gb
8
Pros:

The garden, the swimming pool was nice, and direct access to the beach.

Cons:

Someone stole my drink from the fridge.

2026-02-12 via Nuitee
I
Ivanov solo_traveller ca
5
2026-02-12 via Nuitee
O
olivia family_with_children cl
8
Bello lugar
Pros:

La piscina que conectaba a la playa

Cons:

La luz, pieza muy oscura y agua helada para bañarse

2026-02-12 via Nuitee
G
Gaia solo_traveller ch
7
2026-02-11 via Nuitee
L
Larry couple us
10
Pros:

It was convenient to everything and it was clean and the staff were very friendly

Cons:

I wanted to stay longer

2026-02-11 via Nuitee
L
lahvi solo_traveller cz
6
Pros:

Výhodou je určitě lokalita.

Cons:

Měl jsem smůlu na spolubydlící v pokoji. Byly to prasata. Ale to nikdy neovlivníte.

2026-02-10 via Nuitee
M
Monique couple us
10
2026-02-10 via Nuitee
E
Elad couple ca
4
not the best
Pros:

Staff was just not friendly, somewhat taking us for granted.

Cons:

WE wanted to check in, and without even checking, the answer was right away - NO, we don't have place. Without even checking. On the day of check out they locked us out of the room an hour early. When I asked why they said that how the system is. SO CHANGE THE SYSTEM!!! I had to go back and forward twice to get my room opened when it is not check out time yet. I asked to talk with the manager "he isn't here" I said I Know he is here, and they called them...
First they sa "no" to everything,

Also, I excpect at this price to have hot water in the room! not to much to ask for

2026-02-10 via Nuitee
R
Rossella couple de
7
Ganz okay
Pros:

Deine Lage der Strand

Cons:

Kein Haarföhn, nicht immer Toiletten Wasser, sehr hellhörig, Musik und laute Gespräche bis 5 Uhr morgens

2026-02-10 via Nuitee
L
Lea solo_traveller fr
9
Pros:

Le personnel
L'accès direct à la plage 😁

2026-02-09 via Nuitee
M
Martin couple nl
3
Nice location, OK facilities but not matching the photos. And we booked this place to be calm, but our room was next to
Pros:

Location and beachfront

Cons:

Room did not match photos in the booking.com app, AC was faced on our head above the bed.

2026-02-09 via Nuitee
C
Carney solo_traveller us
9
2026-02-09 via Nuitee
A
Acuña solo_traveller mx
5
Pros:

LA UBICACIÓN

Cons:

LA LIMPIEZA DE LAS HABITACIONES

2026-02-09 via Nuitee