Touristic Complex Hacienda Beach Apartments Sozopol

Hotels
Victoria Group Hotels & Resorts
Sozopol , Sozopol , bg

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Limited breakfast variety
Isolated location

Categories

Cleanliness
1
Some reviews highlighted cleanliness but also mentioned garbage near the beach.
Service
1
Staff were consistently helpful and friendly.
Location
1
The hotel is quite isolated with limited access to shops.
Room Quality
1
Rooms were clean but in need of updating.
Amenities
1
Features such as the pool bar and children's playground were liked, but some entertainment options were lacking.
Value for Money
1
Expectations might be high for a 4-star rating; feels more like a 3-star.
Food and Beverage
1
Food was tasty but lacked variety at breakfast.
Overall Experience
1
Overall a decent stay, but room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 16:28

Property Description

Experience the perfect getaway at Hacienda Beach, a tropical oasis just 98 feet away from the pristine Gold Fish Beach in Sozopol.

Exceptional Accommodations: Each air-conditioned unit welcomes you with a spacious living area, featuring a TV with cable channels and a cozy sofa. Enjoy breathtaking views from your private balcony, perfect for relaxation with a warm cup of coffee.

Relaxation and Recreation: Dive into our free seasonal outdoor pool or unwind at the pool bar, surrounded by lush gardens. Families will love our playground, ensuring that children have plenty of space to play and explore.

Prime Location: Just 1.9 miles from the heart of Sozopol, you’re close to an array of restaurants, grocery shops, and vibrant local life. Plus, the beautiful Burgas city is only 20 miles away, offering even more adventures.

Don’t miss out on your chance to experience the joy of Hacienda Beach—book your stay now!

Important information:

Please note that the property offers free sun loungers and umbrellas by the pool, while sun loungers and umbrellas at the beach are available at an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 23, 2025 until Mon, May 18, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Кристиан family_with_children bg
8
Pros:

Всеки ден стаята ни се почистваше с подмяна на чаршафи и кърпи и консумативи, храната беше добра и отношението на персонала.

Cons:

Нямаше възможност за ползване на пералня.

2025-09-03 via Nuitee
Матвей family_with_children ua
7
Pros:

Гарне розташування, привітна адміністратор на рецепції. Багато фруктів в all inclusive.

Cons:

Отель трохи притомився та потребує ремонту. All inclusive є - але іноді не вистачало різноманіття.

2025-08-29 via Nuitee
B
Baiba family_with_children lv
9
Pros:

The Good:
· Clean & Functional Rooms: Our room was very clean and everything was in working order. The housekeeping and maintenance teams are doing a great job.
· Excellent Staff: The staff were consistently helpful, friendly, and created a welcoming atmosphere.
· Delicious Food: The food was a highlight—tasty, delicious, and felt like homemade meals.
· Great for Families: Perfect for a family vacation. Features include:
· A small playground for children.
· Face painting by the pool.
· A beach with a gentle, low walk-in entry into the sea, which is ideal for small kids.
· On-Site Amenities: The pool bar is a nice included perk. The daily ice cream and pastries were a lovely touch.
· Well-Kept Grounds: The hotel's territory is beautifully cleaned, maintained, and landscaped.

Cons:

Points to Consider:
· Room Decor: The rooms are functional and clean but are in need of a little refreshing and modernisation.
· Beach Access: The path and area to the beach are disappointing. There is a significant amount of garbage, dirt, and dog mess, which is a stark contrast to the hotel's clean grounds. This seems to be a lack of local government maintenance rather than the hotel's fault.
· Location & Shops: The hotel is quite isolated. There are no proper shops nearby, only a small shop in a neighbouring camping area. A taxi to Sozopol costs around 8 EUR each way.
· Star Rating: Honestly, this feels more like a very good 3-star hotel than a 4-star one. Manage your expectations accordingly.

2025-08-26 via Nuitee
K
Kamitoy Kamitoy extended_group bg
9
Прекарахме си чудесно!
Cons:

Бихте могли да разнообразите закуската. Храната ви е страхотна,персонала също- но забелязахме,че липсва разнообразие в избора на закуска!

2025-08-24 via Nuitee
Z
Zhivko family_with_children bg
10
2025-08-18 via Nuitee
K
Konstantin couple bg
9
2025-08-18 via Nuitee
Милен family_with_children bg
7
Pros:

Храната е вкусна и почистването на стаите е ежедневно.

Cons:

В стаите няма нито гардероб, нито закачалка. Бойлера е недостатъчен за 3 души. Забавленията който предлага хотела в 3 от 5 дни не се състояха. .

2025-08-17 via Nuitee
R
Radostin extended_group bg
8
2025-08-13 via Nuitee
Г.Стефанов family_with_children bg
4
4
Pros:

Че плажа е бъл на близо

Cons:

Замерен всичко счупено басейн рухне храна за нищо

2025-08-13 via Nuitee
Y
Yosif family with young children gb
3
Very disappointed by Hacienda
Pros:

The only good was the location of our room. We were placed in " Building A " and this was the closest one to the beach.

Cons:

There is no parking for guest vehicles. On arrival we were surprised with a good receipt for the parking charge.
There are no ramps for baby trolleys.
Most of the staff didn't speak Bulgarian, which was a surprise for me!
We've booked our reservation only with breakfast, and thank God we didn't book the rest of the meals.
The variety of food for breakfast was almost the same every morning.
And last for this kind of service the price should be less.

2025-07-19 via Nuitee
A
Anonymous family with young children us
1
Bad
Cons:

Let me start off by saying that I've never left a review in my life, let alone a negative one. However, the experience at this hotel was so disappointing and shocking that I feel compelled to warn others. To sum it up, the place is completely unsafe and does not meet any sort of regulatory safety standard. I booked a two-bedroom with my two young boys. Upon entering, I noticed that the AC in one of the bedrooms was on and leaking water, which is such a dangerous situation. I called maintenance and fortunately they fixed it quickly. The next day, I noticed that the bathroom boiler was leaking massive amounts of later. So much so that the floor was fully covered and soaked and one couldn't use the bathroom. I put in a service request with the front desk and two days later, no action was taken. The following day, I noticed that in the living room there was a massive water leak coming from the ceiling and the leak was going over an ELECTRICAL OUTLET. I've never felt so unsafe on a vacation. I cannot believe this place is allowed to operate and be in business, especially since so many young families stay there with kids. Following this experience, the front office and the hotel management were very rude and unsupportive, taking no accountability for this unacceptable situation. All in all, I highly recommend you look at other resorts and avoid this one. The two hotels next door seemed lovely and had similar beach access.

2025-07-17 via Nuitee
D
Denitsa family with young children bg
5
Passable
Pros:

The location was next to the beach

Cons:

It's not enough you paying 300+ lv a night but when you get there you need to pay also for parking which is not so well maintained. There is no access for strollers, we had to carry it up and down the stairs( and they are a lot). In the dining room everybody smoking, so it's impossible to sit outside and inside there was no air-conditioning.

2025-07-06 via Nuitee
B
Borislav with friends bg
2
Very poor
2025-07-05 via Nuitee
S
Slavena with friends bg
5
Passable
2025-07-03 via Nuitee
A
Angel family with young children us
9
Superb
2025-06-29 via Nuitee
T
Teodora young couple bg
7
Good
2024-09-21 via Nuitee
S
Stefaniya family with young children bg
10
Exceptional
2024-09-12 via Nuitee
N
Nigyar young couple bg
9
Superb
2024-09-03 via Nuitee
A
Andrei family with young children ro
10
Exceptional
Pros:

Brilliant location - very close to the beach, big pool, good food, the kid loved the entertainment

Cons:

it was all good

2024-09-02 via Nuitee
I
Ivanela young couple bg
10
Exceptional
2024-09-01 via Nuitee