Hotel Oriental Express Kagoshima Tenmonkan

Hotels
Yamanokuchi-cho 2-1 , Kagoshima , jp

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, English-speaking staff
Great location with Sakurajima view and proximity to Tenmonkan/station
Onsen / large public bath and spa facilities
Good breakfast taste and variety (for many guests)
Wide selection of free/welcome drinks
Good value/price and parking available
Cons:
Rooms frequently reported as small or cramped
Serious temperature/heating issues in some rooms (no easy cooling)
Limited vegetarian breakfast options
Occasional noise from tram/nearby rooms and some housekeeping inconsistencies
Gym lacks free weights

Categories

Cleanliness
1
Multiple guests explicitly called rooms and facilities clean (e.g., “big and clean room”, “清潔だった”), though a few comments noted minor housekeeping shortcomings, so overall slightly positive.
Service
1
Staff repeatedly described as friendly and helpful (English-speaking staff noted, good reception and amenity service), supporting a positive but not exceptional score.
Location
1
Consistently praised for location (near Tenmonkan, close to station, breakfast view of Sakurajima), with a few notes about tram/traffic noise — overall positive.
Room Quality
1
Multiple guests reported small/tight twin rooms, layout issues and specific problems (room overheating, fridge producing heat), so room quality is a clear negative in guest feedback.
Amenities
1
Onsen/large public bath, spa, variety of free drinks and welcome drinks are praised; minor negatives (no free weights in gym) but overall amenities are a modest plus.
Value for Money
1
Several reviews mention good price and excellent value for the stay, and guests felt the combination of facilities and breakfast represented solid value.
Food and Beverage
1
Breakfast taste and location/view are frequently praised, but there are notable complaints about vegetarian options and limited fruit/condiment variety — overall mixed/neutral.
Overall Experience
1
Overall impressions are mixed: many positive elements (location, staff, onsen, breakfast) but significant issues for some guests (severe room overheating, small rooms, occasional cleanliness/service lapses) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:34

Property Description

Discover the perfect blend of comfort and convenience at Hotel Oriental Express Kagoshima Tenmonkan, where every detail is designed for your ultimate relaxation.

Modern Accommodations
Stay in our stylish, air-conditioned rooms equipped with all the essentials, including a fridge, flat-screen TV, and a private bathroom with a bidet to ensure a delightful stay.

Exceptional Amenities
Unwind in our fitness center or rejuvenate in the sauna after a day of exploration. Enjoy a delectable buffet breakfast each morning to fuel your adventures in Kagoshima.

Prime Location
Situated just a short stroll from Kagoshima Chuo Station, our hotel offers easy access to local attractions such as Xavier Taika Kinenhi and the Museum of the Meiji Restoration.

Don’t miss your chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
秋野 • solo_traveller • jp
8
2026-04-18 • via Nuitee
Y
YOSHINO • couple • jp
8
2026-04-17 • via Nuitee
S
SAKAMOTO • solo_traveller • jp
9
綺麗で最高！
Pros:

綺麗！
立地も良い！

Cons:

特になし

2026-04-17 • via Nuitee
김 • family_with_children • kr
10
Pros:

친절한 직원분들, 감사합니다^^

대욕장, 크진 않지만 물 온도도 적당히 따뜻했고 깨끗했어요.
조식은 비추천 입니다.
하루정도만 드시길ㅎ
직원분들 너무 친절하셔서 편하게 잘 쉬었습니다~

Cons:

조식메뉴 개선이 꼭 필요해 보입니다.
4일동안 같은 메뉴, 정말 먹기 힘들었어요.

2026-04-17 • via Nuitee
H
HSIUCHU • solo_traveller • tw
7
Pros:

地理位置方便，又有大浴場

2026-04-16 • via Nuitee
A
AKIRA • solo_traveller • jp
9
Pros:

大浴場があり快適でした。

2026-04-16 • via Nuitee
R
Ryan • solo_traveller • gb
10
2026-04-14 • via Nuitee
O
osamu • extended_group • jp
9
2026-04-14 • via Nuitee
A
Asami • solo_traveller • jp
7
2026-04-13 • via Nuitee
H
HIROKO • family_with_children • jp
10
値段の割に満足
Pros:

とても綺麗なホテルでした。
朝食も良かった

Cons:

大浴場がロビーの階にある事

2026-04-13 • via Nuitee
K
Kazuyo • couple • jp
9
2026-04-13 • via Nuitee
I
Isabel • couple • de
10
Pros:

Sehr tolle Unterkunft und sehr großes Zimmer !!! Sehr nobel 😊

2026-04-12 • via Nuitee
M
MEGUMI • solo_traveller • jp
8
この価格であれば大満足の施設です
Pros:

スタッフの方の対応が良かった
温泉があったのが良かった

Cons:

エアコンが全館統一で部屋自体での調節不可が残念でした

2026-04-12 • via Nuitee
Y
Yongmei • couple • us
9
2026-04-11 • via Nuitee
D
Denis • solo_traveller • fr
10
Parfait
Pros:

Très agréable. Petit-déjeuner au roof-top.

2026-04-11 • via Nuitee
S
Sinsaku • couple • jp
9
大変素晴らしいでした
Pros:

部屋が広くバスルームも良かった。また、温泉も入れてお得感たっぷりでした。

Cons:

エアコンが風量を微風に出来ないのが残念でした(風が強く微調整ができなかった)

2026-04-10 • via Nuitee
S
SHIGEO • couple • jp
7
2026-04-10 • via Nuitee
Y
Yoshi • couple • jp
8
立地も良いのでおすすめできます。
Pros:

風呂とトイレが別なんで良かった。

Cons:

駐車場代が高いかな。

2026-04-10 • via Nuitee
A
Artemon Burel • family_with_children • pf
8
Pros:

Emplacement, le onsen, la literie, la vue du restaurant.

2026-04-09 • via Nuitee
• solo_traveller • jp
8
2026-04-09 • via Nuitee