Hotel Oriental Express Kagoshima Tenmonkan

Hotels
Yamanokuchi-cho 2-1 , Kagoshima , jp

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, English-speaking staff
Great location with Sakurajima view and proximity to Tenmonkan/station
Onsen / large public bath and spa facilities
Good breakfast taste and variety (for many guests)
Wide selection of free/welcome drinks
Good value/price and parking available
Cons:
Rooms frequently reported as small or cramped
Serious temperature/heating issues in some rooms (no easy cooling)
Limited vegetarian breakfast options
Occasional noise from tram/nearby rooms and some housekeeping inconsistencies
Gym lacks free weights

Categories

Cleanliness
1
Multiple guests explicitly called rooms and facilities clean (e.g., “big and clean room”, “清潔だった”), though a few comments noted minor housekeeping shortcomings, so overall slightly positive.
Service
1
Staff repeatedly described as friendly and helpful (English-speaking staff noted, good reception and amenity service), supporting a positive but not exceptional score.
Location
1
Consistently praised for location (near Tenmonkan, close to station, breakfast view of Sakurajima), with a few notes about tram/traffic noise — overall positive.
Room Quality
1
Multiple guests reported small/tight twin rooms, layout issues and specific problems (room overheating, fridge producing heat), so room quality is a clear negative in guest feedback.
Amenities
1
Onsen/large public bath, spa, variety of free drinks and welcome drinks are praised; minor negatives (no free weights in gym) but overall amenities are a modest plus.
Value for Money
1
Several reviews mention good price and excellent value for the stay, and guests felt the combination of facilities and breakfast represented solid value.
Food and Beverage
1
Breakfast taste and location/view are frequently praised, but there are notable complaints about vegetarian options and limited fruit/condiment variety — overall mixed/neutral.
Overall Experience
1
Overall impressions are mixed: many positive elements (location, staff, onsen, breakfast) but significant issues for some guests (severe room overheating, small rooms, occasional cleanliness/service lapses) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:34

Property Description

Discover the perfect blend of comfort and convenience at Hotel Oriental Express Kagoshima Tenmonkan, where every detail is designed for your ultimate relaxation.

Modern Accommodations
Stay in our stylish, air-conditioned rooms equipped with all the essentials, including a fridge, flat-screen TV, and a private bathroom with a bidet to ensure a delightful stay.

Exceptional Amenities
Unwind in our fitness center or rejuvenate in the sauna after a day of exploration. Enjoy a delectable buffet breakfast each morning to fuel your adventures in Kagoshima.

Prime Location
Situated just a short stroll from Kagoshima Chuo Station, our hotel offers easy access to local attractions such as Xavier Taika Kinenhi and the Museum of the Meiji Restoration.

Don’t miss your chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
hirofumi • solo_traveller • jp
10
Pros:

ジム、朝食、スタッフ

2026-06-06 • via Nuitee
E
Eric • couple • be
9
Excellente étape dans ce bel hôtel moderne
Pros:

Grande chambre avec excellente literie. Emplacement idéal plein centre ville. Personnel très sympa et excellent buffet petit-déjeuner. Idéal pour une étape dans cette ville près du volcan sakurajima.

2026-06-06 • via Nuitee
N
Nakamura • couple • jp
8
良かったです
Pros:

ベッド広い
立地が便利
スタッフが丁寧で素晴らしい
清潔

Cons:

朝風呂に入ったがお風呂が掃除されてないせいかお風呂の中に沢山の毛が浮かんでて気持ち悪かった。

2026-06-06 • via Nuitee
S
Stefan • solo_traveller • de
5
もう少し部屋が広ければ満点
Pros:

立地。スタッフも親切。

Cons:

部屋が狭く、空気洗浄機を使用しても息苦しく感じた。

2026-06-05 • via Nuitee
H
HONOKA • couple • jp
9
2026-06-05 • via Nuitee
H
Hideo • couple • jp
5
残念
Pros:

フリードリンク

Cons:

大浴場のメンテナンス不良の為大浴場を利用できなかった点

2026-06-04 • via Nuitee
R
Roman • solo_traveller • jp
8
2026-06-04 • via Nuitee
B
Blum Daniela • couple • at
10
Super Lage, schönes Zimmer und ein wunderbares Frühstück mit Blick auf den Vulkan - einfach toll!
Pros:

Exzellentes Frühstück mit blick auf den rauchenden Vulkan - einfach wow! Das Zimmer war sehr schön. Außerdem gab es eine immer zugängliche Kaffeemaschine und Tee.

2026-06-03 • via Nuitee
M
Manuel • solo_traveller • de
8
2026-06-03 • via Nuitee
A
AhmadAbdulWakeel • family_with_children • jp
9
Pros:

Breakfast was really good. One of the best.

2026-06-03 • via Nuitee
T
Tatsunori • extended_group • jp
6
まあ良かった
Pros:

朝食が良かった。
スタッフの方の対応が丁寧でした。

Cons:

車でのアクセスが分かりづらい
大浴場が使用できなかったが事前の連絡があれば良かったと思う

2026-06-03 • via Nuitee
H
hiroki • couple • jp
10
2026-06-02 • via Nuitee
Y
Yumei • couple • tw
7
地點方便，房內空間太小
Pros:

地點

Cons:

太窄了，活動和行李都不舒服

2026-06-02 • via Nuitee
大園 • solo_traveller • jp
7
Pros:

不具合の対応が早かった。

2026-06-02 • via Nuitee
B
BERTRANDNURIT • solo_traveller • fr
9
2026-06-01 • via Nuitee
K
Kyle • solo_traveller • jp
8
Pros:

Wonderful staff. My room was very quiet (I requested a quiet room). I was pleasantly surprised that my room also had a view of sakurajima. Great location--near Tenmonkan without being in a noisy area. Also near the river for a morning jog or walk. Nice shower. Great breakfast with a few of Sakurajima. Nice bar with a view of the ferris wheel.

Cons:

Quite a bit of light streamed into my room from the bottom of the door, as well as from the edges of the window curtains. Also, when I arrived, the room was pretty hot and it took a little while to for the AC to cool it down, so I had to wait until it was cool enough to sleep. Finally, I was really looking forward to the hot spring bath after my morning jog by the river, but unfortunately the bath was closed due to a technical issue.

2026-06-01 • via Nuitee
橋口 • solo_traveller • jp
9
よかった
Pros:

お風呂
駐車場

Cons:

感じない

2026-06-01 • via Nuitee
C
Christian • solo_traveller • at
7
2026-06-01 • via Nuitee
S
SuMeiMei • solo_traveller • tw
10
2026-06-01 • via Nuitee
M
Masakazu • solo_traveller • jp
8
2026-05-31 • via Nuitee