Hotel Oriental Express Kagoshima Tenmonkan

Hotels
Yamanokuchi-cho 2-1 , Kagoshima , JP

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly, English-speaking staff
Great location with Sakurajima view and proximity to Tenmonkan/station
Onsen / large public bath and spa facilities
Good breakfast taste and variety (for many guests)
Wide selection of free/welcome drinks
Good value/price and parking available
Cons:
Rooms frequently reported as small or cramped
Serious temperature/heating issues in some rooms (no easy cooling)
Limited vegetarian breakfast options
Occasional noise from tram/nearby rooms and some housekeeping inconsistencies
Gym lacks free weights

Categories

Cleanliness
1
Multiple guests explicitly called rooms and facilities clean (e.g., “big and clean room”, “清潔だった”), though a few comments noted minor housekeeping shortcomings, so overall slightly positive.
Service
1
Staff repeatedly described as friendly and helpful (English-speaking staff noted, good reception and amenity service), supporting a positive but not exceptional score.
Location
1
Consistently praised for location (near Tenmonkan, close to station, breakfast view of Sakurajima), with a few notes about tram/traffic noise — overall positive.
Room Quality
1
Multiple guests reported small/tight twin rooms, layout issues and specific problems (room overheating, fridge producing heat), so room quality is a clear negative in guest feedback.
Amenities
1
Onsen/large public bath, spa, variety of free drinks and welcome drinks are praised; minor negatives (no free weights in gym) but overall amenities are a modest plus.
Value for Money
1
Several reviews mention good price and excellent value for the stay, and guests felt the combination of facilities and breakfast represented solid value.
Food and Beverage
1
Breakfast taste and location/view are frequently praised, but there are notable complaints about vegetarian options and limited fruit/condiment variety — overall mixed/neutral.
Overall Experience
1
Overall impressions are mixed: many positive elements (location, staff, onsen, breakfast) but significant issues for some guests (severe room overheating, small rooms, occasional cleanliness/service lapses) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:34

Property Description

Discover the perfect blend of comfort and convenience at Hotel Oriental Express Kagoshima Tenmonkan, where every detail is designed for your ultimate relaxation.

Modern Accommodations
Stay in our stylish, air-conditioned rooms equipped with all the essentials, including a fridge, flat-screen TV, and a private bathroom with a bidet to ensure a delightful stay.

Exceptional Amenities
Unwind in our fitness center or rejuvenate in the sauna after a day of exploration. Enjoy a delectable buffet breakfast each morning to fuel your adventures in Kagoshima.

Prime Location
Situated just a short stroll from Kagoshima Chuo Station, our hotel offers easy access to local attractions such as Xavier Taika Kinenhi and the Museum of the Meiji Restoration.

Don’t miss your chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Daehyun • solo_traveller • jp
10
2026-10-31 • via Nuitee
E
erwin • solo_traveller • at
9
2026-10-31 • via Nuitee
A
Anja • solo_traveller • at
6
2026-10-31 • via Nuitee
K
Kiyomi • solo_traveller • jp
7
2026-10-30 • via Nuitee
L
Lorraine • couple • gb
8
A great one night stop
Pros:

Had everything we needed for a one night stay - well equipped and comfortable

Cons:

Nothing

2026-10-29 • via Nuitee
Y
Yusuke • solo_traveller • jp
5
2026-10-28 • via Nuitee
N
Natalia • family_with_children • de
7
2026-10-28 • via Nuitee
E
Eleanor • family_with_children • nz
9
Pros:

Great location. Cosy room. Comfy bed. Tasty breakfast buffet. Big bathroom. And super helpful staff.

Cons:

Room fridge kept nothing cold.

2026-10-28 • via Nuitee
A
Alexandra • solo_traveller • at
9
2026-10-27 • via Nuitee
塩野 • solo_traveller • jp
8
よかった
Cons:

暑い日だったので水が欲しかった、部屋に入ってすぐに

2026-10-27 • via Nuitee
M
Michael • couple • us
10
Great location and hotel staff very friendly.
Pros:

Location was great! Close to Tenmonkan and lots of really good shopping and restaurants. Friendly staff. Rooms were clean and beds comfortable

Cons:

Nothing to say negative.

2026-10-27 • via Nuitee
G
GIANCARLA • couple • it
9
2026-10-27 • via Nuitee
T
Tunetosi • couple • jp
10
2026-10-26 • via Nuitee
C
catherine • couple • fr
9
2026-10-26 • via Nuitee
P
Patricia • couple • at
9
Top Hotel für kurzen Aufenthalt
Pros:

Nettes Personal, sauber, gleich vor der Tür ist die Straßenbahnstation. Nicht weit zu Kagoshima Station (Shinkansen). Große Dusche und endlich genug Licht in einem Badezimmer. Im 13. Stock ist auch eine Bar.

2026-10-25 • via Nuitee
M
Maximilian • couple • de
9
Sehr zentrales Hotel mit hervorragendem Frühstück, schönem Bad und allseits freundlichem Personal
Pros:

Sehr zentrales Hotel mit hervorragendem Frühstück, schönem Bad und allseits freundlichem Personal

Cons:

Das Zimmer war eng, aber für japanische Verhältnisse normal

2026-10-25 • via Nuitee
T
Tatiana • family_with_children • be
10
Très bien
Pros:

Disponibilité du personnel

Cons:

Rien

2026-10-25 • via Nuitee
H
HIROMI • couple • jp
10
2026-10-24 • via Nuitee
S
Shinichi • couple • jp
8
Pros:

施設がきれい

Cons:

特になし

2026-10-23 • via Nuitee
L
Li Chieh • family_with_children • tw
5
Pros:

1、櫃檯人員很熱情，自助機器check in跟check out對不會日文的人來說很友善
2、飯店位置離條通跟商店街很近，逛街很方便
3、飯店浴缸相較一般商務飯店算大，泡澡很舒服
4、飯店旁邊就是飯店的停車場，停車很方便，需要額外收費

Cons:

1、飯店內沒有自己的吸煙區，抽煙要跑很遠很麻煩
2、非常久以前就預訂的房間。同行親人房間比我晚還預定，房間都是同等級的房間類型。結果我的房間被排到邊間的類似司機導遊房型，房間非常小，同行親人是一般房間，房間相較之下很大，讓人感受非常差
3、飯店有自己的停車場很棒，是機械式停車塔，有專人服務。停車時我有跟服務人員說，我想先下行李再停進去塔內，服務人員非常堅持要我先停進去塔內再下行李。而且車比較高還讓我停比較低的停車塔格，導致開後車廂時撞到停車場的閘門，讓人感受非常差

2026-10-23 • via Nuitee