Shō Hotel Penang

Hotels
Bukit Dumbar Menara VOS , George Town , my

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Facilities

Non-smoking throughout
Cashless payment available
24-hour security
Self parking (surcharge)
Covered parking

Review Highlights

Pros:
New hotel
Nice room
Modern design
Friendly staff
Cons:
Cleanliness issues
Slow service
Parking inconvenience
Bathroom privacy concerns

Categories

Cleanliness
1
Several reviews mentioned cleanliness issues, including unclean areas and inadequate housekeeping.
Service
1
Mixed feedback on service; while staff were friendly, many reviews highlighted slow service and unmotivated staff.
Location
1
The hotel is a bit far from the city center and access can be challenging.
Room Quality
1
Rooms were mostly described as spacious and comfortable, with some positive remarks about their modern features.
Amenities
1
Amenities were generally appreciated, although the parking situation was seen as a negative.
Value for Money
1
There were concerns about value, particularly regarding parking fees and additional charges.
Food and Beverage
1
Food was described as nice; however, there were no detailed mentions of dining experiences.
Overall Experience
1
Overall experience varied with both positive aspects and significant complaints affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 15:19

Property Description

Discover the charm of Shō Hotel Penang, your perfect gateway to the heart of George Town.

Comfortable Accommodations: Each room is thoughtfully designed with air conditioning, a private bathroom featuring free toiletries, and a flat-screen TV to ensure a relaxing stay. Some rooms even come with a kitchenette, providing the convenience of home.

Prime Location: Nestled just miles away from popular attractions like 1st Avenue Penang and Penang Times Square, our hotel is your ideal base for exploring the vibrant culture of the city.

Convenient Amenities: Enjoy the ease of private parking and the serenity of being surrounded by beautiful landscapes, including the nearby Penang Botanic Gardens and Penang Hill.

Elevate your travel experience and book your stay at Shō Hotel Penang today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Toh • extended_group • my
9
2026-02-13 • via Nuitee
C
Charlotte Viktoria • family_with_children • de
7
In Ordnung eher für eine Nacht als Zwischenstopp.
Pros:

Das Hotel war modern und relativ neu. Das Personal ist überwiegend freundlich, aber sehr sehr langsam.

Cons:

Das Personal ist langsam und teilweise unmotiviert.
Einige Bereiche brauchen dringend mehr Aufmerksamkeit vom Housekeeping.
Oberflächlich wirkte es sauber. ABER: am Rand unter dem Bett lagen ChickenNuggets und Pommes von den Gästen vor uns.
Als wir um die Beseitigung baten kam er mit einem Sprühwischer ohne Wasser oder Putzmittel, auch die folgenden Tage wurde mit dem selben Wischer „geputzt“….

Fussläufig kann man hier nichts erreichen.

2026-02-11 • via Nuitee
M
Megat • extended_group • my
10
Pros:

New hotel.nice room

Cons:

No.all like

2026-02-11 • via Nuitee
A
Aisyah • couple • my
10
2026-02-09 • via Nuitee
C
CHYE LIAN • extended_group • my
8
2026-01-31 • via Nuitee
婉薇 • couple • my
7
2026-01-30 • via Nuitee
A
ANIS • family_with_children • my
9
2026-01-29 • via Nuitee
M
Mounir • couple • de
9
2026-01-26 • via Nuitee
贾晓凌 • extended_group • cn
9
很满意的住宿
Pros:

很满意的住宿

2026-01-26 • via Nuitee
N
Natasha Ashiqeen • extended_group • my
10
Loved it!
Pros:

Overall ambience, the hospitality from the staff, the co-working cafe and the free juices!

Cons:

Parking validation a bit lengthy but not too bad

2026-01-24 • via Nuitee
C
Chong • extended_group • my
8
2026-01-21 • via Nuitee
Y
Yusoff • couple • my
8
2026-01-21 • via Nuitee
S
Sueann • couple • my
5
Pros:

I like the bedroom got sofa. And got own parking.

Cons:

The parking did not include the price and like everyday before got out I need purposely go down to G floor to scam the card and go back lift to go back to my car. rm200+ per night I felt no worth to doing this. And also the shower water is really small.

2026-01-20 • via Nuitee
P
PREETIJIT KAUR • family_with_children • my
9
Pros:

the beds were so comfy!

2026-01-20 • via Nuitee
H
Hazimah • family_with_children • my
9
2026-01-20 • via Nuitee
K
KIONG HOCK • family_with_children • my
8
2026-01-19 • via Nuitee
B
Boon Hock • solo_traveller • my
10
2026-01-19 • via Nuitee
L
Lin Foong • solo_traveller • my
10
Pros:

Is a new hotel, the facilities is great and I love amenities from the hotel, very environmental friendly.

2026-01-19 • via Nuitee
Y
YU LIN • extended_group • my
9
Cons:

Free drinks only for 2 persons. But room booked for 4 persons

2026-01-19 • via Nuitee
A
Alena • family_with_children • gb
9
Pros:

The place is great, although it’s a bit far from the city centre and you can get stuck in traffic. The facilities are good, the rooms are spacious, the staff are attentive, and the food is nice, also have a free drink tickets.

Cons:

I’m giving a slightly lower rating because the floor in the room wasn’t clean, but overall everything was very good.

2026-01-15 • via Nuitee