Tengger Bromo Villa

Hotels
3XM5+VF4 Probolinggo , Cemoro Lawang , id

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Non-smoking throughout
First aid kit available
CCTV outside property
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Excellent/terrace views
Clean rooms noted by guests
Close to Bromo sunrise viewpoint for some reviewers
Cons:
Service failures: overbooking, rude staff, unresponsive manager
Inaccurate/misleading location information
Very basic room quality and minimal amenities (lack of toiletries)
Limited or no nearby food options
Perceived poor value for money by several guests

Categories

Cleanliness
1
Multiple guests explicitly noted the rooms were clean; cleanliness is one of the few consistently positive points.
Service
1
Repeated negative reports: booking not honoured/overbooked, rude on-site staff, poor check-in/checkout experience and an unresponsive manager.
Location
1
Stunning terrace/views and proximity to Bromo sunrise noted by several guests, though some mention the listed location/directions were inaccurate or misleading.
Room Quality
1
Rooms described as very basic – a clean box with minimal furnishings and a scanky curtain; acceptable for a short stay but low on comfort.
Amenities
1
Amenities are minimal: few provided toiletries, no on-site food offerings, and generally sparse facilities aside from the terrace/view.
Value for Money
1
Mixed impressions: a few guests felt the view justified the price, but several explicitly called the price too high for the level of service and facilities.
Food and Beverage
1
Very limited food options at/near the property; guests had to bring their own supplies and noted little nearby dining.
Overall Experience
1
Overall disappointment driven by management and service failures (overbooking, rudeness, poor communication) despite excellent views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 00:15

Property Description

Discover the serene embrace of nature at Tengger Bromo Villa, your perfect retreat just 1.2 miles from stunning Mount Bromo.

Modern Comforts
Each room at Tengger Bromo Villa is designed for relaxation, featuring spacious seating areas, a private bathroom, and complimentary toiletries. Enjoy a scenic mountain view from select rooms, offering a peaceful atmosphere to unwind.

24/7 Personalized Service
Our dedicated 24-hour front desk and room service ensure that all your needs are met anytime during your stay, providing a level of service that sets us apart.

Convenient Location
Strategically located near Abdul Rachman Saleh Airport, we're perfectly positioned for easy access to local attractions and breathtaking landscapes, making your travel experience seamless.

Escape to tranquility and embrace the breathtaking beauty of nature by booking your stay at Tengger Bromo Villa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
F solo_traveller id
9
Pros:

View nya bagus sekali

2026-01-23 via Nuitee
P
Pierre solo_traveller fr
1
Vraiment déçu
Pros:

- Chambre propre
- Pas loin du lieu pour aller au sunrise sur le Bromo

Cons:

- Acceuil
- Échange avec la manager qui répond une fois sur deux
- Localisation inexacte
- Checkout, personne pour récupérer les clés
- Prix beaucoup trop cher pour cette prestation

2026-01-19 via Nuitee
A
Administrator family_with_children de
7
2026-01-19 via Nuitee
C
Carole couple be
7
Ca fait le job!
Pros:

Rapport qualité prix avec une vue pareille et si proche du Bromo très intéressant!
Nous savions que nous ne cherchions pas le confort pour cette demi-nuit puisque nous faisions l'ascension du Bromo.

Cons:

C'était minimaliste mais vendu comme tel.
Rien autour pour manger ou presque heureusement qu'on avait acheté des nouilles et il y a une bouilloire.

2025-12-16 via Nuitee
R
Roaz extended_group my
1
2025-12-07 via Nuitee
A
Azman extended_group my
1
Pros:

They did not honour our booking. We were left without a room and had to find other alternatives. Apparently the place was overbooked

2025-11-13 via Nuitee
S
Scott solo_traveller gb
5
Amazing terrace views, everything else very poor.
Pros:

Terrace area with absolutely amazing views

Cons:

Pretty much everything else...😅
The room was basic and clean, but absolutely no effort has been made to make it welcoming. It's a box with a bed, and a scanky curtain.
Bottled water and toilet paper were provided, but nothing else, so make sure you have your own soap, shower gel, shampoo etc ..
The guy on site for check in was pretty rude. He tried selling me tour packages before I had got in the front door of my "box" then lied about the distance to walk to Bromo, and the options to get there. He was rather unpleasant when I informed him I didn't need these services.
Overall not great. It's a shame as this place has massive potential under competent management.

2025-10-27 via Nuitee
J
jacques solo_traveller id
4
2025-10-13 via Nuitee
J
Jan solo_traveller id
6
2025-09-17 via Nuitee
S
Sabine family_with_children de
5
Pros:

Die Terrasse mit der Bromo- Aussicht ist top

Cons:

Raum zur Straße ist laut, zu wenig Wandhaken, Regal wäre gut, zu wenig Licht abends, Personal war zum Auschecken nicht vor Ort.

2025-09-14 via Nuitee
K
Kinandari family_with_children id
10
100% Perfect Location and View to see the great Bromo
Pros:

View and location, if you want to see Bromo but you can't go early morning for Jeep tour ,book these place , you not need to wake up early morning because you see all the view and everything just in front of you.
Very valuable and worthy ❤️
Definitely will come back.

If you want perfect facilities,find resort.
These best location with best price

Cons:

Nothing

2025-09-13 via Nuitee
K
Kinandari family_with_children id
10
Pros:

View and location, if you want to see Bromo but you can't go early morning for Jeep tour ,book these place , you not need to wake up early morning because you see all the view and everything just in front of you.
Very valuable and worthy ❤️
Definitely will come back.

If you want perfect facilities,find resort.
These best location with best price

Cons:

Nothing

2025-09-13 via Nuitee
A
Astrid family_with_children de
5
Pros:

Einfache Unterkunft in phantastischer Lage. Man bezahlt für den Blick. Optimaler Ausgangspunkt für Wanderung zum King Kong Viewpoint (bester Viewpoint).

Cons:

Dünne Decke, wenig Licht, Abfluss vom Waschbecken plätschert direkt in Nachbarraum (Dusche).

2025-09-13 via Nuitee
C
Charlotte couple fr
5
Pros:

Bien placé pour une nuit avant l’ascension du Mont Bromo. Belle terrasse.

Cons:

L’hôtel tire largement profit de l’activité touristique (accueil passable, mauvais rapport qualité/prix, très peu d’équipement). Si vous voulez juste un lit pour vous levez à 2/3h du matin, vous pouvez trouver moins cher.

2025-09-12 via Nuitee
M
Marina family_with_children id
6
2025-09-09 via Nuitee
S
Sergi couple es
5
Gestora nefasta
Pros:

Las vistas desde el hotel y el tamaño de la habitación.

Cons:

La incompetencia de Ángela, la persona de contacto del hotel con la que tuvimos solo contacto por WhatsApp. Como ejemplo de los problemas que nos dio, le pedimos que nos viniera a buscar un taxi a Probolinggo, algo que confirmó, y nos vimos sin taxi siendo ya de noche.

2025-09-06 via Nuitee
G
Gazali extended_group id
1
The facility must be reviewed again by Booking.com , or just remove from vendor list
Pros:

Nothing, it’s was rained when We arrived , the floor got wet because the room cover not properly cover

Cons:

No, the bathwater not hot and there was no soap & shampoo available , the facility not even better than home stay but We paid a Villa

2025-08-23 via Nuitee
C
Carsten family_with_children de
5
Für einen kurzen Stop am Bromo absolut in Ordnung, nicht aber für mehrere Tage.
Pros:

Es ist für eine Nacht am Bromo in Ordnung. Man ist eh nur zum schlafen im Zimmer und dafür war es gut. Das Zimmer war sauber, hatte ein eigenes Bad und man konnte es abschließen. Die Anlage selber ist ebenfalls gepflegt und das Personal ist sehr nett und hilft.

Cons:

Die Ausstattung ist sehr spartanisch. Außer einer kleinen Anrichte keine Möglichkeit Gepäck abzulegen. Es gab zwar Handtücher aber keine Seife. Wifi ist ebenfalls nicht vorhanden und die Lage etwas außerhalb. Zu Fuß in den Ort um am Abend noch etwas zu essen etwa 20 Min. Keinerlei Essensmöglichkeiten vor Ort.

2025-08-17 via Nuitee
T
Thomas couple fr
7
Pros:

La vue exceptionnelle
La situation géographique
Eau tiède dans la douche

Cons:

Lumière trop sombre
Propreté

2025-08-16 via Nuitee
C
cecilia maria vittoria couple it
1
Pros:

Solo la posizione strategica per l'escursione al vulcano Bromo

Cons:

All'arrivo, nonostante scambio di messaggi a conferma dell'orario di arrivo , ho scoperto che la prenotazione NON esisteva. Eravamo in 11 persone... Il proprietario ci ha dato le stanze solo dopo aver detto che avrei chiamato la polizia per truffa avendo pagato anticipatamente . Nel frattempo è arrivata un'altra coppia che avrva prenotato come me con booking e la scena si è ripetuta.. NON ANDATE!!

2025-08-15 via Nuitee