Liverpool Aigburth Hotel By Belvilla

It was unclean, run down, needing a lot of maintenance I.e. windows wouldn’t close as no handle, bathroom needed deep clean, toilet roll holder hanging on by a thread

Wish the bar was open during the week but loads of local bars about

The room. Smelled like someone had been smoking in heavily in there and had left a sock covering the smoke alarm. Still dangling from it. The main and only light had space for 5 bulbs, but only had one in place. No other lights in the room.

Tv was not working

Liked

My advice is DO NOT stay here. It is fully infested with WASPs. From when we opened the door, it looked like a very cheap motel with a grubby feel to it. Night 1, we found a couple of dead wasps. Night 2, we found a couple more and encountered 1 barely alive one. Night 3/early morning, the whole bathroom was swarming with at least 50 flying around. We left hours before booking out time and had to go back for our toiletries. We were not informed of this beforehand, only when we returned to collect our belongings were told they had pest control in the week before as there is a nest and they're climbing through the floorboards. The manager then had the audacity to ask for a 5 star review. Im in the process of getting a refund, and they have lost some of my belongings. We were fined for parking even though the manager informed us parking was free once he took our reg. This was the worst hotel experience ever. Please save yourself the trauma.

Well, I stayed here several years ago, no complaints at all, a few of us stayed there and it was perfect, HOWEVER, this time, well it clearly has been taken over by someone else/new company.
1- trying to contact the hotel by phone, doesn't exist, I got a call centre. They couldn't give me a time for my early check-in, said it was 3pm. I said I had an early check-in and they said it was 3pm. I asked for a direct line, they gave me a mobile number. Rang it and was told 2pm, wow.
So, arrived, was given "code" for room. About 10 digit code along with didget code from main entrance. Got to rom, bathroom light wasn't working and the mattress clearly has seen better days, very, very uncomfortable. Next morning, took when getting ready to leave a member of staff walks into the room (remember door was locked) and walked out, didn't apologise.
Then when leaving two trollies full of Ned linen were blocking a narrow passage way, with fire doors either end, clearly fire hazard as we had to move them to get past.
Sad this has happened, was a good hotel in the past, has clearly plummeted in service. Will not stay again

The cleanliness of the hotel room was horrendous. Definitely was not worth the £200 we had to pay. The owner also stated that we would have free parking to the hotel but yet we got sent a parking fine for not paying!

No complaints at all

So, when I arrived there was no hot water, when left to go get food the manager said there would be hot water when we was back.
well the morning was even worst no hot water !!! the water was a rusty brown colour , then once in the cold shower there was about 4 wasp that came in to the bathroom so didn't finish my COLD shower and had to lock the door, the tiles was broken on the floor a lot of Safety issues with these rooms, nails in the wall . mould in bathroom, smell of smoke, their is a lot of work that need to be address,

I dont have anything to dislike about this hotel

theres nothing i didnt like about this hotel

Une odeur prenante dans les couloirs
Personne a la réception au check in et out.
Le numéro de téléphone a contacter ne marche pas
PAS D'EAU CHAUDE LE MATIN !