Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness of rooms
Cons:
Noisy environment
High prices for amenities
Quality of food needs improvement

Categories

Cleanliness
1
Various reviews highlighted the cleanliness as a strong point, though one review mentioned issues with noise suggesting some disturbance.
Service
1
Consistently praised for friendly and helpful staff across multiple reviews.
Location
1
Multiple reviews mention great location, proximity to the pier, and excellent access to attractions.
Room Quality
1
Generally noted as modern and clean, but some reviews mentioned noise issues from nearby areas.
Amenities
1
Some amenities lack diversity, particularly in breakfast options and overall facilities.
Value for Money
1
Some complaints about high prices relative to the experience, especially regarding food and breakfast offerings.
Food and Beverage
1
Mixed reviews about food quality, especially breakfast not being fresh enough.
Overall Experience
1
Despite some negative points, many reviewers would stay again, highlighting a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 01:22

Property Description

Escape to the paradise of Phi Phi at Pier, where breathtaking sea views await just steps from Ton Sai Beach.

Luxurious Accommodations
Indulge in our elegant, air-conditioned rooms, which offer free WiFi and private bathrooms. Some rooms even feature a stunning balcony, perfect for soaking in the tropical ambiance.

Culinary Delights
Savor delectable dishes at our on-site restaurant, enjoy refreshing drinks at the bar, and wake up to a delightful breakfast with à la carte, continental, and American options to suit every palate.

Unparalleled Service
Our 24-hour front desk and attentive room service ensure that your stay is as comfortable and convenient as possible, so you can relax and enjoy every moment.

Don’t miss the chance to experience this tropical haven; your unforgettable getaway awaits at Phi Phi at Pier!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Amnon couple il
7
Pros:

הנקיון

Cons:

חסר בריכה לובי

2026-02-14 via Nuitee
A
Abdulrahman solo_traveller sa
7
Pros:

قريب من الميناء والخدمات

Cons:

ازعاج البحاره والعماله

2026-02-13 via Nuitee
K
KIM couple kr
10
피피섬에 최고의 숙소!!
Pros:

매우 청결합니다. 지어진지 얼마되지 않아서인지 모든 것이 깨끗합니다. 그리고 직원들이 너무 친절합니다. 항구에서 가깝고, 어딜가나 먼 곳이 없습니다. 피피섬을 돌아다녀 보면 무조건 피피앳피어를 지나갑니다. 그만큼 지리적으로도 훌륭합니다.

피피섬에 도착하여 첫 숙소로 피피앳피어에서 이틀을 지내고 코코비치리조트에서 이틀을 지냈습니다. 코코비치리조트에서는 여기서 느낄 수 없었던 엄청난 소음에 시달렸고 위치가 중심가와 떨어져 있고 방도 좁아 모든 것이 불편했습니다.

피피섬에 다시 온다면 꼭 피피앳피어에 머무를 것입니다.

Cons:

화장실 변기 옆 하수구에서 냄새가 납니다. 강력한 화장실 세정제를 이용하여 하수구 냄새를 개선하는 것이 어떨까요? 이 부분만 개선되면 매우 완벽합니다.

2026-02-12 via Nuitee
F
Firas couple se
10
ymligt rum på modernt hotell med bra läge och frukost inkluderad
Pros:

Hotellet har ett utmärkt läge och modern inredning. Med tanke på att frukost ingick känns priset rimligt för det rymliga rummet.

Cons:

Rummet låg långt bort, vilket innebar att man fick gå en lång korridor för att nå det.

2026-02-12 via Nuitee
F
Firas couple se
10
2026-02-12 via Nuitee
D
Damian extended_group pl
10
2026-02-11 via Nuitee
M
Mschweiz couple ch
9
Pros:

Top Lage, direkt an der Pier

2026-02-11 via Nuitee
A
Akram El Hachimi couple ma
8
Pros:

Perfect location
Spotlessly clean and spacious room
Generous terrasse with loungers

Cons:

The sea view in the pictures is available only for some rooms, in most others, the view is obstructed by coconut trees and the right side view is obstructed by a building (in the first rooms).

Breakfast was only "good" but far from great! lacks choices and does not have Halal options for us Muslim travelers (in a place where most restaurants do have them).

2026-02-11 via Nuitee
M
Maciej couple pl
10
Pros:

Everything was great, thank you for the stay !

2026-02-11 via Nuitee
H
Hayley extended_group gb
10
Perfect for 1-3 nights clean super comfortable location
Pros:

Location , lovely sea view bedroom , quiet , clean lovely staff perfect for one night wish we could of stayed longer

Cons:

Nothing

2026-02-11 via Nuitee
L
Loic couple fr
8
Bon séjour, avec un emplacement au plus simple
Pros:

L’emplacement, la vue du balcon

Cons:

Pas très bien isolé de l’intérieur, nous entendons très facilement les gens dans le couloir

2026-02-10 via Nuitee
H
Hazel couple gb
10
Great location
Pros:

Great location close to Tonsai Pier and the streets/beaches of Phi Phi. Breakfast great in the Finlay restaurant next door

Cons:

There is no access to a pool or private sun loungers which may put off potential customers

2026-02-10 via Nuitee
חיסקיה couple il
10
2026-02-10 via Nuitee
R
Roxanne couple fr
8
Pros:

L'emplacement est parfait, le petit déjeuner est bon, le confort de la chambre est parfait mais prévoyez des boules quies car nous entendons très fort l'appel a la prière le matin (j'ai pourtant un sommeil profond mais j'ai été réveillé tous les matins a 5h30)

Cons:

La mauvaise insonorisation

2026-02-10 via Nuitee
T
Thiago couple br
8
Pros:

A localização é, provavelmente, a melhor da ilha: ao lado do píer, você economiza uma boa caminhada carregando malas até seu hotel.

Cons:

O café da manhã era muito simples, talvez até incompatível com o bom padrão do hotel.

2026-02-09 via Nuitee
G
Gustavo couple nl
10
2026-02-09 via Nuitee
S
Sunny couple ca
1
Seaview ? Nope !! Rip OFF!! Scam!!
Pros:

I like the location

Cons:

I payed for a sea view room. It was NOT a dea view room. There was a huge palm tree in front of mu balcony and I couldn't see anything. I payees really good money to be able to see the Harbour and the advertising picture was a complete lie. The staff was so unhelpful. Just laughed at me and said no when ii asked for things. I also booked the place for two nights but could only make one of the nights. I requested for a cancelation for one day or a date change litterly the dame day i booked the hotel . Well in advance. They claimed they could not make any changes however I get there and they claim there completly sold out and its the busiest time of the year yet they can't refund me for one night and have the room booked by someone else!! When I told the staff my room isn't sea view I can't see the sea they just laughed at me and said sorry. There were other rooms that had the view I payed for so I got ripped off!!

2026-02-09 via Nuitee
L
laura couple es
10
2026-01-31 via Nuitee
R
ross solo_traveller gb
9
Beach front rooms are spectacular.
Pros:

Great location and quiet at night considering its central location. I would definitely stay there again.

Cons:

Nothing

2026-01-31 via Nuitee
H
Horacio family_with_children ch
10
Angenehmes und hilfsbereites Personal. Gutes Frühstück, bequemes Bett
Pros:

Das Personal, das Frühstück, das Bett

Cons:

Das Hotel liegt direkt am Pier und ist sehr laut fas die ganze Zeit, auch teilweise in der Nacht.

2026-01-31 via Nuitee