Muthu Queens Hotel, Oban

Hotels
Muthu Hotels
Corran Esplanade , Oban , gb

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location and views
Strong value for money reported by many guests
Some rooms/suites are spacious and well-equipped (jacuzzi, large TV)
Free parking and leisure extras like pool table noted
Cons:
Frequent reports of no bar/restaurant/breakfast (facilities closed)
Several rooms described as run-down or with unpleasant smells
Room issues: missing remotes, TV problems, uncomfortable beds, noisy extraction
Inconsistent amenities and service availability (bar pump broken, limited facilities)
Early morning housekeeping noise and access/parking distance to some rooms

Categories

Cleanliness
1
Generally described as clean/spotless in multiple reviews, though at least one guest reported a very poor-smelling room and parts of the hotel described as run-down.
Service
1
Staff repeatedly called out as friendly, warm, attentive and helpful; several reviews praised front-desk service and proactive checks during stay (one note that receptionist appeared to be handling the hotel single-handed).
Location
1
Many guests praised the perfect/central location and great views; a few mentioned distance or being put on higher floors felt odd, but overall location sentiment is strongly positive.
Room Quality
1
Mixed reports: some suites (Queen Mary) and rooms praised (spacious, jacuzzi, comfortable), but multiple guests reported run-down rooms, uncomfortable beds, smells, missing TV remotes, TV position/issues and early housekeeping noise.
Amenities
1
Significant complaints that key amenities were unavailable at times: multiple reports of no bar, restaurant or breakfast service (facilities closed), broken bar pump; some positives (free parking, pool table, suite jacuzzi) but overall amenities were often unavailable.
Value for Money
1
Numerous guests explicitly stated excellent value for money, with several saying this stay topped others for value; positive sentiment on portion sizes and pricing when services were available.
Food and Beverage
1
When available, food was described as tasty (set menu, full Scottish breakfast), but many guests faced no breakfast/food service or bar issues, producing an overall negative view of F&B reliability.
Overall Experience
1
Overall split between very positive stays (excellent suite, friendly staff, great value) and some poor experiences (closed facilities, room problems). Net neutral when balancing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:44

Property Description

Experience the enchanting charm of our Victorian hotel, perched gracefully above the stunning Oban Bay.

Lavish Accommodations
Indulge in our luxury rooms, featuring classic decor, complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. Many of our rooms offer breathtaking sea views and rejuvenating spa baths for the ultimate relaxation.

Gourmet Dining
Savor delicious culinary creations in our elegant restaurant, where the ambiance perfectly complements the exquisite flavors of our carefully crafted menu.

Prime Location
Located on the picturesque Esplanade, you are just a short stroll from historic McCaig's Tower, alongside an array of delightful bars and restaurants. With limited parking available and proximity to the rail station and ferry port, exploring the area is effortless.

Book your stay today and immerse yourself in the luxury and beauty of Oban!

Important information:

This hotel is a listed building and consequently is unsuitable for disabled guests. There are no ground floor rooms and the elevator only operates from the first floor accessible after climbing one flight of stairs.

Please note photos shown are of one room type and the exact room types may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
9
9190b39f6dd47060f77427524f471797 couple gb
9
great location close to town centre and helpful staff and to top it of good breakfast
Pros:

great location and great price and helpful staff

Cons:

none

2026-04-18 via Nuitee
9
937b762f99a9721eaccceff3f2fe4494 solo_traveller gb
2
2026-04-17 via Nuitee
2
239fec60564671b4ae09019aab3dfba6 solo_traveller gb
7
2026-04-17 via Nuitee
7
791db99c3fec70337ca4a4fe936299ce solo_traveller de
7
2026-04-15 via Nuitee
1
1e596ffacf5c7397146a73630b70b365 solo_traveller fr
8
2026-04-15 via Nuitee
F
fa111a5d5e1d7253495d530c6859052c solo_traveller gb
7
Pros:

Good value for money. Needs a wee bit TLC. Staff are very welcoming and friendly.

Cons:

They didn't always get breakfast right, and not a lot of continental choice.

2026-04-14 via Nuitee
3
375e0f2ee0ac72eb01a901f3153b5ae6 couple gb
2
Not value for money ,, far from it
Cons:

I paid more for king room with sea view,, when u view on booking.com u think its the white building were ur room will be , but what they don’t say or show you is the building behind is were ur room is and yes u can see the sea between roof tops ,, hardly a sea view , first room window did not open, handle broken so they changed room and second room you couldn’t lock the door from inside, not ideal when doors left open while your sleeping, again they changed room IE upgrade 2 a room were room was damp not an enjoyable experience from start 2 finish,, all these problems with window, door and kettle wasn’t working,, should have been fixed before charging money for rooms , paying in advance before seeing what ur getting is false advertising, rooms behind the hotel in a separate building, is definitely not what u think ur paying for ,,, disappointed in hotel and disappointed in booking . Com

2026-04-13 via Nuitee
A
a77c68924cea7087b201bded5ed06ee4 solo_traveller gb
8
2026-04-13 via Nuitee
A
a17f2c4ae72d70619ab23ef94a093696 solo_traveller gb
9
Great stay in Oban.
Pros:

Staff all very friendly, helpful and welcomed us on arrival & throughout our stay. Good rooms, comfy huge bed & warm.

Cons:

Breakfast was good, some fresh fruit would have been nice!

2026-04-12 via Nuitee
E
e2262a989ff37278d104fd8fc7bd4acd couple gb
7
2026-04-12 via Nuitee
L
Léonore Pion solo_traveller fr
7
Ok pour la nuit, mais pas plus. Le personnel est charmant, gentil, souriant: c’est l’important!
Pros:

Correct sans plus. Pas de fruits!

Cons:

Chambre toute petite et aménagée sans aucun goût. Moquette à rayures, papier peint à fleurs, rideaux à fleurs aussi mais pas les mêmes… ça fait un peu mal aux yeux!

2026-04-11 via Nuitee
S
Sam couple gb
7
Pros:

Excellent location with beautiful view. Large, comfortable and clean room.

Cons:

The service at Breakfast was haphazard, with limited choice. The cooking and temperature of the hot breakfast was inconsistent.

2026-04-11 via Nuitee
C
Cyril extended_group fr
7
Pros:

Rapport qualité-prix

Cons:

Hôtel plutôt bruyant

2026-04-10 via Nuitee
M
M H couple gb
9
Wonderful views and very comfortable
Cons:

No real issues

2026-04-10 via Nuitee
G
Gordon couple gb
8
2026-04-10 via Nuitee
solo_traveller gb
8
2026-04-10 via Nuitee
Y
Yvonne couple au
8
Pros:

Position staff were great

Cons:

Showers & spa bath did not work well
They could do with all new pillows too

2026-04-08 via Nuitee
M
Matthews extended_group gb
10
Definitely be back 👍
Pros:

The staff were amazing and so friendly so made us so welcome thanks to all of them

Cons:

Nothing

2026-04-08 via Nuitee
M
McSeveney family_with_children gb
10
2026-04-08 via Nuitee
G
GRY couple gb
5
Nice location but wouldn’t want to spend any more than a night there … rated 4 star bit would suggest nearer a2 maybe 3
Pros:

Rooms were clean

Cons:

Decor and furniture quite dated and requires a refresh !! Not enough staff at time of checking in .. receptionist was trying to programme door cards for guests to access their rooms . and no one facilitating the bar . Receptionist had to multi task to serve people checking in and serve at the bar then discovered one whisky type on offer & then discovered no whisky at all on the premises . There was limited supply of drinks from the bar as well .Guests were left waiting at reception

2026-04-08 via Nuitee