Muthu Queens Hotel, Oban

Hotels
Muthu Hotels
Corran Esplanade , Oban , gb

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location and views
Strong value for money reported by many guests
Some rooms/suites are spacious and well-equipped (jacuzzi, large TV)
Free parking and leisure extras like pool table noted
Cons:
Frequent reports of no bar/restaurant/breakfast (facilities closed)
Several rooms described as run-down or with unpleasant smells
Room issues: missing remotes, TV problems, uncomfortable beds, noisy extraction
Inconsistent amenities and service availability (bar pump broken, limited facilities)
Early morning housekeeping noise and access/parking distance to some rooms

Categories

Cleanliness
1
Generally described as clean/spotless in multiple reviews, though at least one guest reported a very poor-smelling room and parts of the hotel described as run-down.
Service
1
Staff repeatedly called out as friendly, warm, attentive and helpful; several reviews praised front-desk service and proactive checks during stay (one note that receptionist appeared to be handling the hotel single-handed).
Location
1
Many guests praised the perfect/central location and great views; a few mentioned distance or being put on higher floors felt odd, but overall location sentiment is strongly positive.
Room Quality
1
Mixed reports: some suites (Queen Mary) and rooms praised (spacious, jacuzzi, comfortable), but multiple guests reported run-down rooms, uncomfortable beds, smells, missing TV remotes, TV position/issues and early housekeeping noise.
Amenities
1
Significant complaints that key amenities were unavailable at times: multiple reports of no bar, restaurant or breakfast service (facilities closed), broken bar pump; some positives (free parking, pool table, suite jacuzzi) but overall amenities were often unavailable.
Value for Money
1
Numerous guests explicitly stated excellent value for money, with several saying this stay topped others for value; positive sentiment on portion sizes and pricing when services were available.
Food and Beverage
1
When available, food was described as tasty (set menu, full Scottish breakfast), but many guests faced no breakfast/food service or bar issues, producing an overall negative view of F&B reliability.
Overall Experience
1
Overall split between very positive stays (excellent suite, friendly staff, great value) and some poor experiences (closed facilities, room problems). Net neutral when balancing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:44

Property Description

Experience the enchanting charm of our Victorian hotel, perched gracefully above the stunning Oban Bay.

Lavish Accommodations
Indulge in our luxury rooms, featuring classic decor, complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. Many of our rooms offer breathtaking sea views and rejuvenating spa baths for the ultimate relaxation.

Gourmet Dining
Savor delicious culinary creations in our elegant restaurant, where the ambiance perfectly complements the exquisite flavors of our carefully crafted menu.

Prime Location
Located on the picturesque Esplanade, you are just a short stroll from historic McCaig's Tower, alongside an array of delightful bars and restaurants. With limited parking available and proximity to the rail station and ferry port, exploring the area is effortless.

Book your stay today and immerse yourself in the luxury and beauty of Oban!

Important information:

This hotel is a listed building and consequently is unsuitable for disabled guests. There are no ground floor rooms and the elevator only operates from the first floor accessible after climbing one flight of stairs.

Please note photos shown are of one room type and the exact room types may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
John solo_traveller gb
9
Lovely stay at this hotel
Pros:

Lovely hotel, near to town centre and great view across Oban. Staff very friendly and professional

Cons:

Not anything just a missing handle on window so couldn’t actually close the window tight which was fine for us as weather was nice but for anybody staying in Room 31 when weather a bit rough might struggle. Went to tell reception when checking out but no sign of anybody, waited 5 mins and then left my room key card and headed away.

2026-05-09 via Nuitee
T
Trish solo_traveller gb
1
Don't book this hotel
Cons:

The room wasn't available due to no electric and no kitchen when we arrived so we were diverted to a sister hotel after driving 3 miles out of our way. The room was tiny and not very clean at all. There were no chairs. The shower was pokey and way too small. The hotel was unkempt and dirty. It was noisy and we were had to endure someone banging on a door trying to wake someone up for at least half an hour at 5.30am unsuccessfully and then again half an hour later. No parking

2026-05-09 via Nuitee
F
Fiona extended_group gb
5
Average
Pros:

Excellent location on the sea front. Ok selection of food at breakfast

Cons:

Room was basic, curtains didn’t fit the window but were changed when I spoke to reception. Shower ok, not great.

2026-05-09 via Nuitee
C
Caroline solo_traveller gb
8
Good value for money.
Pros:

Excellent service at breakfast. Cooked breakfast good.

Cons:

The customer service at check-in. Being located on the 4th floor with no lift.

2026-05-09 via Nuitee
R
Roddy solo_traveller gb
8
2026-05-08 via Nuitee
L
Lewis solo_traveller gb
2
Poor nights sleep due to maintenance employee at 2am.
Pros:

Staff were friendly

Cons:

Walls were very thin, uncomfortable bed and the maintenance employee was banging fixing a door at 2am and I couldn’t get back to sleep.

2026-05-07 via Nuitee
J
Jennifer solo_traveller gb
1
2026-05-07 via Nuitee
M
Mark couple gb
6
Pros:

Good location

Cons:

Lift not working & no restaurant closed ? , made life difficult for my colleague he as difficulty getting about with bad knees.

2026-05-07 via Nuitee
V
Vincent-Squibb solo_traveller gb
9
2026-05-07 via Nuitee
L
Lana couple gb
10
2026-05-06 via Nuitee
L
Leann couple au
7
Pros:

Good location, good breakfast (menu of cooked breakfast options plus a buffet with toast, pastries, coffee, etc). The room had a small en suite with a toilet and shower/bath tub. The lounge area was cosy and nicely furnished.

Cons:

The room was a long way from the reception, up two sets of stairs. The car park out the front of the hotel was full, we found paid parking on the street instead.

2026-05-06 via Nuitee
V
Victor extended_group gb
7
Lovely location
Pros:

The very central location and lovely views

Cons:

It seems like it has been refurbished recently, and there was still a slight smell of paint.

2026-05-05 via Nuitee
A
Andrew couple gb
1
It was awful and I wouldn't recommend it to anyone. There was a photo of the owner Mr Muthu a supposed billionaire i
Pros:

Its location was ok

Cons:

Where should I start!!
The lift was out of order
There were stains on the bed sheet
There was no shower mat
The sink plug was clearly for a different sink
The tv remote didn't work despite my going back and forth to reception from the room four times and it still didn't work!
The breakfast was poor and only luke warm
The poor receptionist had had a bad day. The person who was on the desk when we checked out asked if everything was ok and when I said not really he just smiled. He didn't understand English.

2026-05-04 via Nuitee
M
Maclachlan couple gb
3
Pros:

First of all the lift was out of order. my wife is 84 and I am 85 and our room was on the 4th floor !. The dining room was out of action for dinner and the tv controller was not working when we got to our room, but this was repaired. All in all, I think that some form of reparation is not unreasonable.

2026-05-04 via Nuitee
R
Raymond extended_group us
7
2026-05-03 via Nuitee
M
Marion solo_traveller gb
5
Pros:

Bed was comfy . Room was clean

Cons:

Lift out of order. Having to go to the sister hotel for dinner. Beer in bar was off.

2026-05-03 via Nuitee
P
Paul solo_traveller gb
5
Pros:

Staff friendly

Cons:

Hotel was dated. Needs a refurb.

2026-05-03 via Nuitee
J
John solo_traveller gb
9
2026-05-03 via Nuitee
R
Radek solo_traveller cz
3
Cons:

Měli jsme rezervovaný 2 pokoje s oddělenými postelemi pro 4 lidi. Paní recepční nám dala jeden jednolůžkový pokoj a druhý s manželskou postelí. Bylo nám řečeno, že jiné pokoje nemají. Po dlouhém dohadování nám recepční dala pokoje co jsme měli rezervovaný a zaplacený přes booking.

2026-05-03 via Nuitee
C
Catherine couple gb
9
2026-05-02 via Nuitee