Muthu Queens Hotel, Oban

Hotels
•
Muthu Hotels
Corran Esplanade , Oban , GB

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Laundry
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location and views
Strong value for money reported by many guests
Some rooms/suites are spacious and well-equipped (jacuzzi, large TV)
Free parking and leisure extras like pool table noted
Cons:
Frequent reports of no bar/restaurant/breakfast (facilities closed)
Several rooms described as run-down or with unpleasant smells
Room issues: missing remotes, TV problems, uncomfortable beds, noisy extraction
Inconsistent amenities and service availability (bar pump broken, limited facilities)
Early morning housekeeping noise and access/parking distance to some rooms

Categories

Cleanliness
1
Generally described as clean/spotless in multiple reviews, though at least one guest reported a very poor-smelling room and parts of the hotel described as run-down.
Service
1
Staff repeatedly called out as friendly, warm, attentive and helpful; several reviews praised front-desk service and proactive checks during stay (one note that receptionist appeared to be handling the hotel single-handed).
Location
1
Many guests praised the perfect/central location and great views; a few mentioned distance or being put on higher floors felt odd, but overall location sentiment is strongly positive.
Room Quality
1
Mixed reports: some suites (Queen Mary) and rooms praised (spacious, jacuzzi, comfortable), but multiple guests reported run-down rooms, uncomfortable beds, smells, missing TV remotes, TV position/issues and early housekeeping noise.
Amenities
1
Significant complaints that key amenities were unavailable at times: multiple reports of no bar, restaurant or breakfast service (facilities closed), broken bar pump; some positives (free parking, pool table, suite jacuzzi) but overall amenities were often unavailable.
Value for Money
1
Numerous guests explicitly stated excellent value for money, with several saying this stay topped others for value; positive sentiment on portion sizes and pricing when services were available.
Food and Beverage
1
When available, food was described as tasty (set menu, full Scottish breakfast), but many guests faced no breakfast/food service or bar issues, producing an overall negative view of F&B reliability.
Overall Experience
1
Overall split between very positive stays (excellent suite, friendly staff, great value) and some poor experiences (closed facilities, room problems). Net neutral when balancing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:44

Property Description

Experience the enchanting charm of our Victorian hotel, perched gracefully above the stunning Oban Bay.

Lavish Accommodations
Indulge in our luxury rooms, featuring classic decor, complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. Many of our rooms offer breathtaking sea views and rejuvenating spa baths for the ultimate relaxation.

Gourmet Dining
Savor delicious culinary creations in our elegant restaurant, where the ambiance perfectly complements the exquisite flavors of our carefully crafted menu.

Prime Location
Located on the picturesque Esplanade, you are just a short stroll from historic McCaig's Tower, alongside an array of delightful bars and restaurants. With limited parking available and proximity to the rail station and ferry port, exploring the area is effortless.

Book your stay today and immerse yourself in the luxury and beauty of Oban!

Important information:

This hotel is a listed building and consequently is unsuitable for disabled guests. There are no ground floor rooms and the lift only operates from the first floor accessible after climbing one flight of stairs.

Please note photos shown are of one room type and the exact room types may vary.

Our lift/elevator is currently not operational.
Parking is limited and under availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Pasquale • solo_traveller • gb
8
Motorbike tour of Scotland
Pros:

Nice room, lovely bar & lounge area, great breakfast

Cons:

TV remote control missing.
Booked the meal deal dinner was ok but then was informed after I'd finished that I was being charged £7.50 for the desert, I wasn't made aware it was only a two course dinner not even when I was ordering the desert, the hotel receptionist tried to force the extra charger on me on checkout even though I'd spent over £20 in their bar but I refused to pay it.
It felt a bit of a scam to me.

2026-09-18 • via Nuitee
M
Mervyn • couple • gb
10
An excellent stay, in a comfortable room with spectacular sea views and very good food.
Pros:

The staff were very efficient and friendly

2026-09-18 • via Nuitee
R
Ron • couple • gb
4
No lift made it very difficult as we were on the 4th floor!!!
Pros:

Breakfast fine

2026-09-18 • via Nuitee
D
Dave Williams • couple • gb
8
Lovely stop over before the ferry
Pros:

Fantastic welcome to the hotel very happy to be back after a 12 year gap with a few changes

Cons:

Beds needs to be updated and the breakfast was limited

2026-09-17 • via Nuitee
C
Chip • solo_traveller • us
8
Pros:

Location and view.

Cons:

Elevator out, limited parking, instant coffee.

2026-09-15 • via Nuitee
S
Sheila • couple • ca
8
Pros:

Helpfulness of the staff

Cons:

Tub very slippery unable to shower

2026-09-14 • via Nuitee
V
Valentina • extended_group • uy
6
Good enough
Pros:

The location was great and staff was friendly

Cons:

Our rooms felt like they hadn’t been updated in years AND the WiFi was terrible, because the rooms where so far away from the reception, there was no internet signal.

2026-09-14 • via Nuitee
A
Allan • couple • gb
8
2026-09-13 • via Nuitee
G
gérard • family_with_children • fr
6
très moyen et un peu cher pour la chambre
Pros:

emplacement de l'hôtel

Cons:

manque d'ascenseur. vue de la chambre nulle

2026-09-13 • via Nuitee
R
Rezaul • couple • gb
8
Great place to stay
Pros:

Location was great

Cons:

Lift wasn’t working

2026-09-12 • via Nuitee
L
Louis • solo_traveller • us
7
Fair facilities
Pros:

Friendly and helpful staff.

Cons:

The facility was fair but honestly Oban and the hotel are not worth the visit

2026-09-12 • via Nuitee
C
Charles • solo_traveller • gb
5
Pros:

Friendly staff very helpful

Cons:

Room was damp and halls were bit smelling of damp to

2026-09-11 • via Nuitee
J
Jens • family_with_children • de
3
Nicht nocheinmal!
Pros:

Das Frühstück war gut. Wurde aber nur widerwillig nachgefüllt. Die Lage ist topp! Blick auf das Meer und die vorbei fahrenden Schiffe!

Cons:

Das angebotene KingSize Bett entpuppte sich als französisches Doppelbett. Es war schwierig eine zweite Decke zu beschaffen. Am Ende hatten wir zwei Doppeldecken, wovon eine gern man auf dem Boden oder Kofferbord ( schmutzig) abgelegt wurde. Auf dem Foto die Betten nach dem Housekeeping. Der Boden wurde nur sporadisch gereinigt. Der Parkplatz war immer voll. Kostenlose Parkplätze nicht in der Nähe.

2026-09-10 • via Nuitee
G
Gordon • solo_traveller • gb
2
Crap
Pros:

Nice location

Cons:

The bed wax really uncomfortable and it was totally overpriced

2026-09-10 • via Nuitee
A
Alan • couple • gb
9
A pleasant stay with very friendly and supportive staff
Pros:

Staff were very welcoming on arrival and couldn’t do enough for us as guests throughout our stay. The room was first class and very well presented. We had a very enjoyable dinner and there was plenty of choice at breakfast. There is limited parking at the hotel but we were fortunate enough to arrive early and found a space. There is parking on the road in front of the hotel but the parking is only free from 6.p.m. Until 9 a.m, the following morning. We would stay there again if we return to the Oban area.

Cons:

Nothing to add

2026-09-10 • via Nuitee
B
Brian • couple • gb
8
Pros:

All well prepared and presented Breakfast. Staff very nice and helpful. Room view was relaxing.

Cons:

Elevator was out of service and we had a top floor room. No direct contact with reception as in no internal phone.

2026-09-09 • via Nuitee
S
Sue • couple • gb
9
Fabulous stay. Very welcoming.
Pros:

Pretty much everything. Vanessa was really friendly on checking and upgraded us to room 1 which is a lovely room with a bay window overlooking the sea. Parking was easy on site. The breakfast was great.

Cons:

I would just ask the owners to check if the jacuzzi bath works properly. We couldn’t get it working but since we had not originally booked a room with a jacuzzi bath we could hardly complain! It was still a nice deep bath.

2026-09-08 • via Nuitee
A
Alison • couple • gb
8
Pros:

Very helpful staff. Spotlessly clean

2026-09-07 • via Nuitee
J
joseph • solo_traveller • gb
8
Pros:

Staff were very good, Jacuzzi in bath, bar and restaurant all very good.

Cons:

Bed a little lumpy.

2026-09-07 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

Fantastic, staff very welcoming . Rooms very comfortable and clean and breakfast was excellent. Will definitely use again

2026-09-07 • via Nuitee