Muthu Queens Hotel, Oban

Hotels
Muthu Hotels
Corran Esplanade , Oban , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Laundry
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent central location and views
Strong value for money reported by many guests
Some rooms/suites are spacious and well-equipped (jacuzzi, large TV)
Free parking and leisure extras like pool table noted
Cons:
Frequent reports of no bar/restaurant/breakfast (facilities closed)
Several rooms described as run-down or with unpleasant smells
Room issues: missing remotes, TV problems, uncomfortable beds, noisy extraction
Inconsistent amenities and service availability (bar pump broken, limited facilities)
Early morning housekeeping noise and access/parking distance to some rooms

Categories

Cleanliness
1
Generally described as clean/spotless in multiple reviews, though at least one guest reported a very poor-smelling room and parts of the hotel described as run-down.
Service
1
Staff repeatedly called out as friendly, warm, attentive and helpful; several reviews praised front-desk service and proactive checks during stay (one note that receptionist appeared to be handling the hotel single-handed).
Location
1
Many guests praised the perfect/central location and great views; a few mentioned distance or being put on higher floors felt odd, but overall location sentiment is strongly positive.
Room Quality
1
Mixed reports: some suites (Queen Mary) and rooms praised (spacious, jacuzzi, comfortable), but multiple guests reported run-down rooms, uncomfortable beds, smells, missing TV remotes, TV position/issues and early housekeeping noise.
Amenities
1
Significant complaints that key amenities were unavailable at times: multiple reports of no bar, restaurant or breakfast service (facilities closed), broken bar pump; some positives (free parking, pool table, suite jacuzzi) but overall amenities were often unavailable.
Value for Money
1
Numerous guests explicitly stated excellent value for money, with several saying this stay topped others for value; positive sentiment on portion sizes and pricing when services were available.
Food and Beverage
1
When available, food was described as tasty (set menu, full Scottish breakfast), but many guests faced no breakfast/food service or bar issues, producing an overall negative view of F&B reliability.
Overall Experience
1
Overall split between very positive stays (excellent suite, friendly staff, great value) and some poor experiences (closed facilities, room problems). Net neutral when balancing highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:44

Property Description

Experience the enchanting charm of our Victorian hotel, perched gracefully above the stunning Oban Bay.

Lavish Accommodations
Indulge in our luxury rooms, featuring classic decor, complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. Many of our rooms offer breathtaking sea views and rejuvenating spa baths for the ultimate relaxation.

Gourmet Dining
Savor delicious culinary creations in our elegant restaurant, where the ambiance perfectly complements the exquisite flavors of our carefully crafted menu.

Prime Location
Located on the picturesque Esplanade, you are just a short stroll from historic McCaig's Tower, alongside an array of delightful bars and restaurants. With limited parking available and proximity to the rail station and ferry port, exploring the area is effortless.

Book your stay today and immerse yourself in the luxury and beauty of Oban!

Important information:

This hotel is a listed building and consequently is unsuitable for disabled guests. There are no ground floor rooms and the lift only operates from the first floor accessible after climbing one flight of stairs.

Please note photos shown are of one room type and the exact room types may vary.

Our lift/elevator is currently not operational.
Parking is limited and under availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Christine couple gb
10
Excellent plus great value and will definitely stay here next time we come to Oban.
Pros:

Clean great location very helpful staff lovely breakfast.
What’s more I left my iPad and they were extremely helpful and diligent in returning it to me

2026-08-28 via Nuitee
B
Brian solo_traveller gb
7
The staff were so helpful, very welcoming and friendly.
Pros:

Ideal location

Cons:

Inadequate parking

2026-08-27 via Nuitee
S
Shona solo_traveller gb
10
2026-08-27 via Nuitee
P
PETER couple gb
8
A pleasant stay with pleasant staff and freshly made food available at breakfast and dinner .
Pros:

Good choice of different types of breakfast available on a self serve basis in comfortable surroundings with small freshly baked pastries available .

2026-08-26 via Nuitee
F
Francesco solo_traveller mt
8
2026-08-25 via Nuitee
R
Richard solo_traveller gb
4
Avoid, not recommended. Very tired.
Pros:

Not much other than its front line location.

Cons:

All corridors and common areas on first floor of accommodation block smell of damp. Incredibly noisy on ground floor could hear rooms next door and above us. Security issues on first floor of accommodation block as fire door left ajar as lock broken and rear door off the corridor that could not be closed so open to anyone and the weather. Bathroom fan did not work and shower screen leaked onto floor. Lack of internal and external maintenance. Lift out of service in an accommodation block. Business run for cash. Minimal staffing.

2026-08-24 via Nuitee
S
Schrum family_with_children us
10
2026-08-23 via Nuitee
C
Chiara couple be
6
chambre confortable mais petit dejeuner moyen
Pros:

la chambre spatieuse

Cons:

le formulaire a remplir pour obtenir le wifi gratuit qui se repete en boucle; pas de password en chambre, absence de ventilateur dans la salle de bain (sans fenêtre), la demande de effectuer un payement minimal pour obtenir mes données bancaires "comme garantie" pour la chambre, le petit dejeuner a base de viande de porc, oeufs, produits industriels sucrée, sans salade de fruits ou yoghurt nature, pas de flexibilité au restaurant le soir (dernière commande a 20:30 au pus tard).

2026-08-23 via Nuitee
F
Frazer couple gb
6
2026-08-18 via Nuitee
H
Hugh couple gb
4
Not great
Pros:

Staff at reception

Cons:

This is not a 4 star hotel

2026-08-18 via Nuitee
C
cinzia extended_group it
5
Pros:

La posizione è la gentilezza

Cons:

Ascensore non funzionante da molto tempo, ancorché segnalato correttamente al momento della prenotazione. Temperature non adeguata nella stanza e insonorizzazione praticamente inesistente

2026-08-17 via Nuitee
D
Duncan solo_traveller gb
7
Expensive for what it is
Pros:

Clean comfortable room and bed

Cons:

Lack of facilities

2026-08-16 via Nuitee
C
cecile extended_group fr
1
Grosse erreur à ne pas conseiller
Cons:

Hôtel défraîchi ascenseur en panne et chambre au 4 eme étage décoration datée et kitch équipement vieux chambre déprimante

2026-08-15 via Nuitee
S
Sylvia family_with_children gb
10
Overall hotel lovely, clean and tidy and check in staff lovely. Check out staff not so helpful.
Pros:

Local was excellent, room was clean and tidy, nice touch with the tea, coffee and water in the room. Check in was simple and easy. Hotel clean and tidy overall a lovely stay

Cons:

The shower pressure was extremely low, (room 44). Would have liked to report it to reception on check out but she was too busy on a personal call hiding in the bar area, to deal with me . Check out experience not helpful

2026-08-15 via Nuitee
K
Katy solo_traveller hr
9
Pros:

Centralna i istovremeno mirna lokacija

2026-08-15 via Nuitee
N
Nicola couple gb
5
Ok for one night during our road trip
Pros:

Location on the sea front

Cons:

Had a view of a wall

2026-08-15 via Nuitee
F
Fernando Augusto extended_group es
9
Pros:

El personal que fue muy amable y nos brindó toda la ayuda que necesitamos.

Cons:

Se oían mucho los ruidos de la gente de otras habitaciones, de hablar y de mover cosas. Estaba roto el ascensor, aunque de eso, estábamos prevenidos.

2026-08-14 via Nuitee
V
Valeria solo_traveller it
5
2026-08-13 via Nuitee
F
F. Javier solo_traveller es
7
2026-08-13 via Nuitee
P
Paul solo_traveller nl
7
In orde, net een voldoende.
Pros:

De locatie is wel ok.

Cons:

Hotel heeft een update nodig, het is oud en dat begin je te merken.

2026-08-13 via Nuitee