Hotel De Cambis Best Western Premier Collection

Hotels
BW Premier Collection
89 Rue Joseph Vernet , Avignon , fr

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, helpful reception staff (many mentions)
Comfortable, attractive and spacious rooms
Several reviews praise the breakfast (fresh bread, variety, fresh orange juice)
Cons:
No parking / difficult access in historic centre
Amenity problems: no freegobar, occasional unclean kettle, hot-water interruptions
Inconsistent breakfast quality and slow service for some guests
Noise disturbance (parties, techno concert, motorcycles) affecting sleep

Categories

Cleanliness
1
Generally reported as clean and tidy in several reviews ("muy limpio y prolijo"). A few isolated issues noted (e.g., unclean kettle) reduce the score slightly.
Service
1
Staff frequently praised as friendly, helpful and kind across multiple reviews; a minority found reception distant or businesslike and breakfast service slow at times.
Location
1
Consistently described as an excellent, central and convenient location (walking distance to sights and stations), though access/parking in the historic centre is difficult.
Room Quality
1
Rooms described as attractive, quirky, spacious with comfortable beds; some minor issues noted (blocked basin, decor dislikes, occasional hot-water interruption).
Amenities
1
Multiple practical amenity shortfalls mentioned: no parking or parking agreement, no freegobar, slow breakfast service, lack of bathroom heating in one case, and occasional unclean room kettle/interruptions to hot water.
Value for Money
1
Mixed signals: some guests call it good value, but others find the breakfast overpriced/light for the cost and even question the star rating; combined comments pull this score negative.
Food and Beverage
1
Breakfast receives both strong praise (fresh breads, good variety, fresh orange juice) and criticism (some found it poor or limited); overall slightly positive but inconsistent.
Overall Experience
1
Overall stays are often positive due to location, staff and comfortable rooms, but recurring negatives (noise at night, parking difficulty, mixed breakfast and amenity issues) create a mixed-to-somewhat negative overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 04:44

Property Description

Discover elegance and comfort at Hotel De Cambis Best Western Premier Collection, nestled in the heart of Avignon.

Exceptional Accommodations
Enjoy the serenity of our air-conditioned rooms, thoughtfully designed with desks and safety deposit boxes, ensuring your stay is both comfortable and secure.

Delectable Dining Options
Indulge in a delightful breakfast featuring a diverse selection of buffet, continental, and gluten-free options, perfect for energizing your day of exploration.

Unmatched Hospitality
Our multilingual staff, fluent in Arabic, English, Spanish, and French, is dedicated to making your experience unforgettable, assisting you in planning your ideal stay.

Book your getaway at this remarkable hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Valérie couple fr
10
Parfait
Pros:

Hôtel propre, confortable, très bien situé et personnel attentionné

Cons:

RAS

2026-07-14 via Nuitee
T
Tullio couple lu
9
2026-07-12 via Nuitee
A
at.110 solo_traveller jp
9
2026-07-10 via Nuitee
F
Falk family_with_children ch
9
Pros:

Frühstück war besonders gut und vielfältig.

Cons:

Zimmer hatte einen eigenen Geruch.

2026-07-08 via Nuitee
A
anthony solo_traveller gb
7
2026-07-03 via Nuitee
X
Xinyi couple us
1
Pros:

Location

Cons:

AVOID!!! HOT WATER SHORTAGE IN ROOM. STAY HERE IF YOU WANT ICY COLD SHOWERS!!!!

Here's the detail:
I would give zero stars if I could, the only good thing is the location. The room was ok when we first checked in, until at night when my husband and I took shower. Note that neither of us took long shower and kept it within reasonable time. I took it first, and then my husband; however, the water soon started to get cold when he was 5 minutes into the shower, forcing him to rinse in cold water.
The following day we informed the reception of the hot water shortage. To our surprise, nobody apologized, which to us seemed proper etiquette. The manager didn't seem to be bothered at all, and told us that their water boiler is solar-powered, so understandable that it might not have enough hot water. He even mentioned that the hot water supply should be able to last for two people's shower time, which we found ridiculous and completely untrue. If a family of three stayed in this room with a kid, they would for sure take even longer and the luckiest in the family will just have to do a ice bucket challenge.
Given their indifferent attitude, my husband and I knew it was no point arguing. The second night we were so careful with the water usage just so we wouldn't run into the same situation, which again I found absurd in a so-called 4-star hotel. Just imagine it was in winter, how can a hotel not even guarantee basic hot water supply? Even hostel experience would be better than this. A complete waste of money and low value of what we got.

2026-07-01 via Nuitee
M
Marlene solo_traveller dk
7
2026-06-29 via Nuitee
A
Andreas couple de
9
Schönes Hotel
Pros:

Tolles Design Hotel mit sehr schönen Zimmern und Top Lage.

Cons:

Die Freundlichkeit des Services war quasi nicht vorhanden.

2026-06-27 via Nuitee
M
Manuel solo_traveller pr
10
2026-06-21 via Nuitee
Q
QIUYI couple cn
9
Pros:

This is a very warm, elegant, and thoughtfully designed hotel. The staff are friendly and professional.
The location is excellent, making it easy to explore the city while still feeling safe and comfortable. The hotel also has very good security measures in place, which gave us extra peace of mind during our stay.
Breakfast was another highlight. There was a wide variety of fresh and high-quality options, with something for everyone.

Cons:

None

2026-06-17 via Nuitee
D
Deidre solo_traveller au
10
2026-06-17 via Nuitee
H
hatice irem couple tr
10
2026-06-08 via Nuitee
V
Vicki solo_traveller us
10
We had a great stay
Pros:

Location. Friendly staff

2026-06-07 via Nuitee
J
Jeanette couple de
7
2026-06-07 via Nuitee
S
Simone solo_traveller ca
10
Pros:

Attentive staff great bed. Working quiet ac.

2026-06-06 via Nuitee
J
Johann solo_traveller de
9
2026-06-01 via Nuitee
Y
Yvana solo_traveller nc
10
Un super hotel
Pros:

Tout le personnel très professionnel, accueillant s, souriants. Les petites attentions dans la chambre - petits souvenirs. Le petit déjeuner très bien, la aussi avec du personnel très professionnels Une très bonne literie. Super bien situé. Je ne peux que recommander

Cons:

Rien

2026-05-27 via Nuitee
J
Julie couple ca
10
Un endroit à recommander!
Pros:

La chambre était grande et propre. Le personnel est dévoué. Les petits déjeuners sont très bien. L’emplacement de l’hôtel est parfait.

Cons:

Rien

2026-05-20 via Nuitee
P
Peter couple gb
10
Excellent stay with first class service from the hotel staff
Pros:

Good location to transport facilities and the tourist sites.

Cons:

Nothing

2026-05-19 via Nuitee
L
Laurie couple us
10
Would love to stay again. Location perfect
Pros:

Beautiful immaculate had everything we could have wanted start so friendly and welcoming.

Cons:

Absolutely nothing

2026-05-19 via Nuitee