The Mint Resort Isla Mujeres

Hotels
Avenida Francisco I. Madero , Isla Mujeres , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Elevator problems
Noisy environment

Categories

Cleanliness
1
Several comments indicate issues with bathroom cleanliness and room conditions.
Service
1
While staff were noted as friendly, some service issues were highlighted regarding the elevator.
Location
1
Many reviews praised the hotel's location near the beach and island attractions.
Room Quality
1
Rooms mentioned as spacious but concerns with humidity and broken facilities affected perception.
Amenities
1
Mixed feedback on amenities with some positive notes but also significant complaints.
Value for Money
1
Some reviews felt the overall experience did not match expectations given the price.
Food and Beverage
1
Lack of options and service-related complaints noted.
Overall Experience
1
General dissatisfaction with room conditions and service impacted overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-01 12:47

Property Description

Discover paradise at The Mint Resort Isla Mujeres, where stunning views and unmatched comfort await you.

Relax by the Pool: Soak up the sun at our beautiful outdoor swimming pool, offering a perfect oasis for a refreshing dip or lounging with a cocktail in hand.

Dine in Style: Savor delightful flavors at our onsite restaurant and bar, where you can enjoy delicious American breakfast options and evening specialties, all in a welcoming atmosphere.

Comfort at Your Fingertips: Each room is thoughtfully equipped with a flat-screen TV, safety deposit box, and a private bathroom, ensuring a pleasant and secure stay. Some rooms even offer breathtaking city views for that extra touch of luxury.

Book your dream getaway at The Mint Resort Isla Mujeres today!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jason couple us
10
Great stay!
Pros:

Location, The room and restaurant

Cons:

Nothing

2026-02-14 via Nuitee
E
Ezequiel couple ar
9
2026-02-14 via Nuitee
M
Martin couple us
9
It was our second time there and would 100 % stay again.
Pros:

Excellent location, fabulous view and amazing staff!

Cons:

Even though repaired quickly- the one elevator was broken and needs an upgrade. The property is beautiful and it seems everything has been updated except that.

2026-02-14 via Nuitee
M
Mette family_with_children dk
7
2026-02-14 via Nuitee
C
Carlos couple ch
9
2026-02-13 via Nuitee
D
DON couple us
10
Will stay again
Pros:

Clean, convient to everything, staff was very helpful and patient

Cons:

No heated pool

2026-02-13 via Nuitee
M
Mohr family_with_children us
9
2026-02-13 via Nuitee
M
Mercedes family_with_children us
10
Pros:

Great staff. Clean, spacious rooms with great views. Amazing location.

2026-02-12 via Nuitee
M
Melissa couple de
2
definitiv kein 5 Sterne Hotel
Pros:

die Lage

Cons:

Zimmer waren sehr lieblos und kalt eingerichtet
Wasserhahn defekt
Badezimmer veraltet
Preis Leistungsverhältnis passt nicht

2026-02-12 via Nuitee
C
Cathal couple pt
7
2026-02-11 via Nuitee
K
Kenya couple gb
9
Amazing stay
Pros:

Our room was very spacious for two people, the sea view blessed us with some incredible sunrises. You can't swim on the beach that is in view but that didn't matter as if you carried on for 5mins you can get to a beautiful swimming location.

2026-02-11 via Nuitee
B
Belinda family_with_children ar
9
Lugar magico
Pros:

La pileta y cercanía a la playa...es alucinante ver los atardeceres

Cons:

Habitaciones ruidosas... nos costo encender las luces de la habitación siempre...
Mejoraría las camas, no son tan cómodas.

2026-02-10 via Nuitee
M
Mark couple gb
7
Good value for money
Pros:

Rooms good size really comfy beds

Cons:

Pool was small

2026-02-09 via Nuitee
M
Meybod family_with_children se
8
Pros:

Mint Resort is an absolute winner when it comes to location and hospitality. We loved being just a short, breezy walk from the world-famous Playa Norte and having both the town and the local beach practically at our doorstep. The rooms themselves were beautifully designed, and the housekeeping team deserves a special mention for keeping everything impeccably clean throughout our stay. On top of that, the staff members were incredibly welcoming and friendly, making the overall vibe of the hotel feel very warm and professional.

Cons:

However, the experience wasn't completely flawless as we found the beds to be quite uncomfortable. For a resort that gets so many other details right, the sleep quality was a bit of a letdown and didn't quite match the high standard of the rest of the room. It’s a fantastic place to base yourself if you want to be in the center of it all, but hopefully, they can look into upgrading their mattresses to truly provide that perfect island rest.

2026-02-09 via Nuitee
C
Cindy extended_group us
10
I would definitely stay here again
Pros:

Nice clean rooms, great location

Cons:

Nothing

2026-02-08 via Nuitee
M
Maite family_with_children es
10
Pros:

La habitacion era muy amplia y la cama comoda. Nos ofrecieron una bebida de cortesía al llegar. La chica que nos atendió, Abigail, fue muy amable.

2026-01-31 via Nuitee
V
Van Beveren family_with_children be
10
Perfecto
Pros:

Kamer was perfect verzorgd

Cons:

Nada

2026-01-30 via Nuitee
H
Horia couple ro
5
Pros:

Liked the position of the hotel on the beach, good positioning around northern part of the island. Large rooms and confortable bed.

Cons:

The room was humid and moldy. The bathroom lacked cleanliness and the common areas gave the impression of old, degraded and not very clean.

2026-01-29 via Nuitee
N
Nikki couple us
7
Good hotel for the money, would stay again.
Pros:

Location was fantastic and views amazing from Seaview room. Room was clean, spacious, and housekeeping was friendly. Bed was a little hard, but large king and decent pillows made it ok. The hotel overall was nice and clean, you can tell was recently renovated. Air conditioner and fan worked well. The shower water was hot, once you know that Hot water is opposite on handle than most places.

Cons:

The elevator was broken on the second day we were there for a 7 day stay, and my husband uses a cane, so it was very inconvenient. The staff said on day 1 "maybe fixed in an hour or two", same answer on day 2, then after that, just shrugged and said they didn't know.

2026-01-29 via Nuitee
C
Chantale couple ca
9
A quick island getaway.perfect location and well maintained.
Pros:

Location. Room size

Cons:

Our room was right beside the elevator. The room doors are not totally sealed. All hall traffic/noise can be heard in the room

2026-01-29 via Nuitee