Ilalang House

Hotels
Jl. Gurita , Lombok Utara , id

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Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff / good front-office service
Bike, electric bike and scooter rentals; activity/snorkeling facilitation
Comfortable, quiet rooms for many guests
Good value for money / affordable
Small pool and on-site bakery / beverage options
Cons:
Serious cleanliness problems reported (dirty rooms, stained/torn sheets, mold)
Occasional lack of towels/soap and electricity outages reported by guests
Some rooms had plumbing/drain issues and unpleasant odors
One reported refund/complaint unresolved; inconsistent handling of technical problems

Categories

Cleanliness
1
Multiple reviewers reported serious cleanliness issues: dirty rooms, stained and torn sheets, moldy/filthy smells, and poor hygiene (mentions in Spanish, French, German reviews).
Service
1
Many guests praised staff as very friendly, helpful and attentive; several reviews specifically call out helpful front-office staff and assistance with activities and rentals (though one guest reported slow technical response).
Location
1
Location was noted positively in some reviews (easy island access, convenient) though a couple mentioned a short walk; generally seen as acceptable/convenient for the island.
Room Quality
1
Mixed reports: some guests found rooms comfortable and quiet, others reported serious issues (mold, dirt, malfunctioning drains and showers), so overall slightly negative.
Amenities
1
Amenities like bike/electric bike and scooter rentals, snorkeling arrangements, and a pool (small but clean for some guests) were mentioned positively; bakery/beer availability noted.
Value for Money
1
Several guests commented that the property offers good value or is affordable for the price, recommending it for cost-conscious stays.
Food and Beverage
1
Limited mentions but generally neutral-to-positive: a bakery is recommended and beverages (beer) available; no major complaints about F&B.
Overall Experience
1
Overall experience is mixed: some guests described exceptional, memorable stays praising comfort and staff, while others left immediately due to severe cleanliness issues and unresolved refund problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 13:33

Property Description

Discover your tropical paradise at Ilalang House, perfectly situated in beautiful Gili Trawangan.

Relax in Style
Unwind by our stunning outdoor swimming pool, where you can soak up the sun and take in the breathtaking views of the island.

Convenient Location
With North East Beach just a short 10-minute walk away and Gili Trawangan Harbor nearby, you’re perfectly placed to explore the enchanting beauty of the island.

Eco-Friendly Experiences
Engage with nature at the Turtle Conservation Gili Trawangan, just an 11-minute stroll away, and enjoy sunsets at the picturesque Sunset Point within easy reach.

Don't miss out on booking your perfect getaway at Ilalang House!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sri • couple • id
10
2026-02-09 • via Nuitee
M
Megawati • extended_group • nl
1
2026-01-19 • via Nuitee
R
Renaud • couple • fr
3
Mauvaise expérience
Pros:

Peu de choses

Cons:

Pas de savon, pas de serviettes, pas d'electricite à partir de 2h du matin donc plus de climatisation et d'eau. A 9h nous allons voir le personnel avec plus de 35 degrés dans la chambre et ils nous indiquent qu'ils vont enfin appeler le technicien. Nous avons dû aller chercher nous mêmes nos serviettes. Nous ne recommandons absolument pas. L'hôtel n'est pas noté 4,5 étoiles pour rien. De plus l'hygiène n'est pas là avec de la saleté sur le sol et des draps tâchés et troués.

2026-01-19 • via Nuitee
J
Judit • extended_group • es
2
Desagradable estancia
Pros:

La ubicación y la amabilidad del servicio

Cons:

Estaba muy sucio (incluido toallas y sábanas). Además, el baño y la ducha no funcionaba bien el desagüe.

2026-01-19 • via Nuitee
J
Julia • solo_traveller • de
1
Absolute Frechheit
Pros:

Garnichts

Cons:

Habe 4 Nächte gebucht und das Hotel direkt nach dem Check in aufgrund der mangelnden Sauberkeit wieder verlassen. Die Unterkunft war total versifft und verschimmelt, roch wie ein uralter modriger Keller. Mein Geld habe ich nach einem Beschwerde Fall nicht wieder erhalten und mein Urlaub war erst einmal dahin. Für Booking scheint Schimmel wohl kein Problem zu sein.

2026-01-15 • via Nuitee
N
Nita • couple • dz
9
2025-11-25 • via Nuitee
U
ujang • couple • id
10
Pros:

Very comfortable, clean and quiet hotel, very suitable for holiday days on the islandthe staff are very friendly

Cons:

There isn't any

2025-11-22 • via Nuitee
O
ocaoca • extended_group • id
10
2025-11-17 • via Nuitee
A
Aniza • couple • id
7
2025-11-16 • via Nuitee
N
Nathania • couple • id
10
had a pleasant stay with Ilalang and their amazing kind-hearted staff, well facilitated with their snorkeling and bike s
Pros:

it is very traditional and homey, warm atmosphere and comfortable resting place

2025-11-16 • via Nuitee
I
Irwan • couple • id
10
2025-11-15 • via Nuitee
T
Thomas • couple • au
10
Great Value and would stay again
Pros:

Comfortable little inn, pool on the smaller side but clean during my stay. Everything you really need in a stay in gili. They rent scooters, got beer, lifes good 😎😎. I got a superior room fyi on the lowest floor which are the best rooms if I’m not mistaken

Cons:

Nothing at all, maybe a bit of a walk to get to but totally fine distance on a bike.

2025-11-14 • via Nuitee
H
Hilligas • couple • us
10
Check out the bakery
Pros:

A pulse service

2025-11-12 • via Nuitee
H
Hilligas • couple • us
10
For the price .. there is no comparison. I will stay at all the properties..
Pros:

The property is always nice because of the people.. and it’s nice quiet place ..

Cons:

Nothing

2025-11-10 • via Nuitee
A
amos • solo_traveller • id
10
Pros:

Pengalaman menginap saya disini sangat menyenangkan,, staff nya sangat ramah sekali,, apa yang saya butuhkan mereka selalu membantu,, apalagi resepsionis nya sangat ramah dan membantu, mudah senyum, saya pasti akan kembali untuk menginap lagi disini

Cons:

Tidak ada

2025-11-06 • via Nuitee
R
Rizka • couple • id
10
Seriously Loved This Place!” “Okay, so I just-got back from staying here and seriously, it was amazing. Location-wise,Al
Pros:

The staff were incredibly friendly and helpful and the room was very comfortable

2025-11-05 • via Nuitee
U
Udin • couple • id
10
Menakjubkan sangat merekomendasikan
Pros:

Sangat menyenangkan menginap disini, harga terjangkau, kamar bagus, apalagi staff nya ramah-ramah, bisa sewa sepeda, sepeda listri, bisa snorkeling,pelayanannya sangat baguusss, terutama resepsionis cowok nya,, sangat membantu sekali apa yang kita butuhkan, jadi nyaman menginap disini

Cons:

Tidak ada

2025-11-05 • via Nuitee
T
taha • couple • id
10
Pros:

staf Very Friendly and Kind 🥰

2025-11-05 • via Nuitee
F
Frederick • couple • id
10
Pros:

Very good place,,the staff also very friendly,, especially to front office staff,,,I will come back to here for stay again,,,there is the rental bike and electric bike also in there

Cons:

Nothing

2025-11-04 • via Nuitee
H
Hilligas • couple • us
10
It’s cool place to relax and explore island for a good price
Pros:

Lots of New Improvements.. Great staff !!!
They now have bakery !!! Also building new kitchen!!

Cons:

Not much.. I wish I had a shirt from the hotel

2025-11-03 • via Nuitee