Inspira Santos Boutique Hotel

Hotels
Av. Dom Carlos I 59 59 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Clean/spotless rooms mentioned multiple times
Excellent/convenient location near restaurants, shops and transit
Newly renovated/stylish property
Good value for money (several mentions)
Comfortable stay for many guests
Nice breakfast reported by several reviewers
Good on-site restaurant/bar noted
Cons:
Rooms often reported as very small or cramped
Unclear/minibar and in-room fridge charges (extra fees)
Breakfast availability issues on event days (paid but not served)
Construction noise at/near property for some rooms
Shower water temperature hard to control or slow to heat
Limited breakfast selection mentioned
Some single rooms are particularly small
Lack of certain in-room fixtures (e.g., hooks in shower area) reported

Categories

Cleanliness
1
Rooms repeatedly described as clean/spotless in multiple reviews; several guests explicitly note 'spotless' and 'everything perfectly clean'.
Service
1
Staff repeatedly praised as lovely, helpful and professional (mentions in English, Spanish and Portuguese); 'servicio impecable' and similar comments appear across reviews.
Location
1
Many guests highlight a great, convenient location near restaurants, shops and public transit; described as 'perfect location' and 'amazing location'.
Room Quality
1
Frequent complaints about very small or cramped rooms, poor layout and very small single rooms; multiple guests describe rooms as 'too small' or 'barely walkable'.
Amenities
1
Issues reported with minibar/snacks being charged without clear notice, limited in-room supplies (coffee gone), and some problems controlling shower temperature; mixed availability (e.g., breakfast/coffee during events).
Value for Money
1
Several guests explicitly call it 'excellent value for money' and note the hotel is a good, well-equipped new 3* property; generally perceived as good value despite some service hiccups.
Food and Beverage
1
Breakfast is often described positively (nice/excellent) but there are repeated notes about limited selection, occasional unavailability (event days) and related frustrations.
Overall Experience
1
Overall impressions are mixed: many very positive comments about staff, cleanliness and location but recurring negatives (small rooms, amenities/charging issues, construction noise) pull the overall sentiment slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 00:28

Property Description

Inspired by the vibrant culture of Lisbon, the Inspira Santos Boutique Hotel offers a cozy escape for all travelers.

Modern Comfort: Our air-conditioned rooms provide a tranquil retreat, featuring flat-screen TVs and luxurious free toiletries. Enjoy the convenience of complimentary WiFi and family-friendly accommodations.

Gourmet Dining: Start your day right with a delicious buffet breakfast, and unwind in our restaurant and bar, perfect for tasting local flavors or relaxing after a day of sightseeing.

Prime Location: Nestled just 1.1 miles from iconic destinations like Dona Maria II National Theater and Commerce Square, our hotel places you in the heart of Lisbon's rich history and culture, with easy access to stunning landmarks.

Experience the charm of Lisbon at its finest—reserve your stay at Inspira Santos Boutique Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Célia Sofia • solo_traveller • pt
10
Dormir bem no centro de Lisboa :)
Pros:

Gostei muito da insonorização, da localização e da simpatia dos funcionários.

Cons:

-

2026-04-11 • via Nuitee
H
Heinrich • solo_traveller • de
6
Alles ok
Pros:

Lage, Sauberkeit

Cons:

Extrem kleines Zimmer

2026-04-09 • via Nuitee
H
Hana • couple • cz
10
Pros:

Snídaně průměr ale ok, lokalita ještě ok.

Cons:

Zrovna probíhá rekonstrukce přilehlého náměstí, takže nic moc. Pokoje velmi malé, postel pohodlná, tvrdé polštáře zbytečně velké, chybí bidet nebo sprška. Ovšem minimum ručníků ( pro dva): 1 na podlahu, 1 u umyvadla a 2 velké osušky, které nám zabavili a 2 dny jsme nedostali nové ( přes urgenci), není možnost, že si ručník necháte a nechcete ho měnit. Jinak strategicky ještě dobré místo. Ale příště se ubytuji raději jinde. Zvlášť příjemné to nebylo.

2026-04-07 • via Nuitee
M
Michael • couple • ie
9
Stay in Lisbon
Pros:

Location great. Staff friendly. Clean

Cons:

Nothing

2026-04-07 • via Nuitee
J
Juliana • extended_group • br
10
2026-04-07 • via Nuitee
W
Wendy • solo_traveller • au
9
Very enjoyable & comfortable.
Pros:

Breakfast very good.
Highlight excellent reception staff.
Always very professional so helpful with recommendations for sightseeing & restaurants.

Cons:

Some noise from outside construction.

2026-04-06 • via Nuitee
J
Jose Antonio • couple • es
10
2026-04-06 • via Nuitee
K
Kristine • solo_traveller • no
8
2026-04-05 • via Nuitee
M
Montserrat • couple • es
8
2026-04-05 • via Nuitee
A
Anastasia • solo_traveller • no
8
2026-04-04 • via Nuitee
A
ALBERTO • couple • it
10
Ottimo
Pros:

Gentilezza e pulizia

2026-03-31 • via Nuitee
P
Petra • solo_traveller • de
9
2026-03-31 • via Nuitee
A
Agu020 • solo_traveller • it
8
Pros:

la posizione dell'alloggio e la cortesia dello staff sono super.

Cons:

colazione non superlativa, non tanta scelta ma comunque completa e buona. Termostato della camera non tanto intuitivo.

2026-03-30 • via Nuitee
L
Leonor • solo_traveller • pt
9
Muito agradável. O staff muito atencioso e simpático.
Pros:

Nao tomei pequeno-almoço.Nao estava incluído. Optei po ir à rua.

Cons:

Os quartos são pequenos.

2026-03-29 • via Nuitee
M
Manuel • solo_traveller • nl
9
2026-03-29 • via Nuitee
K
Kateryna • couple • at
8
Small comfortable and quiet room, friendly staff and drivers (received a small excursion on the way from airport)
Pros:

The location is good, the choice for breakfast options is small but everything tastes nice, you could control the room temperature and it was really quiet at night, good WiFi, friendly staff, unique interior design. The taxi from airport to the hotel included a small excursion and the driver was very friendly and gave good suggestions about any activities to do in Lisbon.

Cons:

At the time of my arrival and first night the room was kinda dirty (a few hairs lying on the bathroom floor and on the side of the bed) but the next day the property was cleaned up really good.

2026-03-24 • via Nuitee
F
Florence • couple • fr
8
2026-03-23 • via Nuitee
L
Luke T • solo_traveller • gb
10
2026-03-22 • via Nuitee
M
Mauro • couple • pt
9
2026-03-22 • via Nuitee
D
Dubravka • solo_traveller • hr
9
2026-03-22 • via Nuitee