Inspira Santos Boutique Hotel

Hotels
Av. Dom Carlos I 59 59 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Clean/spotless rooms mentioned multiple times
Excellent/convenient location near restaurants, shops and transit
Newly renovated/stylish property
Good value for money (several mentions)
Comfortable stay for many guests
Nice breakfast reported by several reviewers
Good on-site restaurant/bar noted
Cons:
Rooms often reported as very small or cramped
Unclear/minibar and in-room fridge charges (extra fees)
Breakfast availability issues on event days (paid but not served)
Construction noise at/near property for some rooms
Shower water temperature hard to control or slow to heat
Limited breakfast selection mentioned
Some single rooms are particularly small
Lack of certain in-room fixtures (e.g., hooks in shower area) reported

Categories

Cleanliness
1
Rooms repeatedly described as clean/spotless in multiple reviews; several guests explicitly note 'spotless' and 'everything perfectly clean'.
Service
1
Staff repeatedly praised as lovely, helpful and professional (mentions in English, Spanish and Portuguese); 'servicio impecable' and similar comments appear across reviews.
Location
1
Many guests highlight a great, convenient location near restaurants, shops and public transit; described as 'perfect location' and 'amazing location'.
Room Quality
1
Frequent complaints about very small or cramped rooms, poor layout and very small single rooms; multiple guests describe rooms as 'too small' or 'barely walkable'.
Amenities
1
Issues reported with minibar/snacks being charged without clear notice, limited in-room supplies (coffee gone), and some problems controlling shower temperature; mixed availability (e.g., breakfast/coffee during events).
Value for Money
1
Several guests explicitly call it 'excellent value for money' and note the hotel is a good, well-equipped new 3* property; generally perceived as good value despite some service hiccups.
Food and Beverage
1
Breakfast is often described positively (nice/excellent) but there are repeated notes about limited selection, occasional unavailability (event days) and related frustrations.
Overall Experience
1
Overall impressions are mixed: many very positive comments about staff, cleanliness and location but recurring negatives (small rooms, amenities/charging issues, construction noise) pull the overall sentiment slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 00:28

Property Description

Inspired by the vibrant culture of Lisbon, the Inspira Santos Boutique Hotel offers a cozy escape for all travelers.

Modern Comfort: Our air-conditioned rooms provide a tranquil retreat, featuring flat-screen TVs and luxurious free toiletries. Enjoy the convenience of complimentary WiFi and family-friendly accommodations.

Gourmet Dining: Start your day right with a delicious buffet breakfast, and unwind in our restaurant and bar, perfect for tasting local flavors or relaxing after a day of sightseeing.

Prime Location: Nestled just 1.1 miles from iconic destinations like Dona Maria II National Theater and Commerce Square, our hotel places you in the heart of Lisbon's rich history and culture, with easy access to stunning landmarks.

Experience the charm of Lisbon at its finest—reserve your stay at Inspira Santos Boutique Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Gianmarco • couple • it
9
Pros:

Buono

Cons:

Stanza piccola

2026-06-05 • via Nuitee
G
Gerson Orlando • solo_traveller • br
8
Ótimo hotel
Pros:

Ótimo hotel. Muito bem localizado. Ótimo café da manhã. Funcionários muito atenciosos.

Cons:

A experiência foi ótima.

2026-06-04 • via Nuitee
J
Judith • solo_traveller • at
9
2026-06-04 • via Nuitee
I
Isabelle • couple • nl
7
Pros:

Very nice location and rooms

Cons:

The electricity went off for a few hours just before checking in. We have an appointment to attend and the staff gave us mix information about what happened. It seems it was planned (which would be nice to have a heads up) but if it wasn't planned and just something that happened, it would be nice to know the truth. We didn't get any updates or apologies for what happened.

2026-06-02 • via Nuitee
L
Laure • solo_traveller • fr
10
Pros:

Le personnel top et la chambre super

2026-06-02 • via Nuitee
A
Ana • family_with_children • gb
9
2026-06-01 • via Nuitee
C
Caroline • solo_traveller • be
9
Pros:

Nice hotel in a great location. Clean and modern. Slept well and didn’t hear any noise from neighbours. Walking distance from city centre and near time out food market.

Cons:

A bit too much stuff on top of the fridge which took up space I could use for my luggage.

2026-06-01 • via Nuitee
S
Suzanne • couple • au
10
Pros:

Location. Modern facilities.

2026-06-01 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-05-31 • via Nuitee
V
Véronique • solo_traveller • ch
7
Joli séjour avec nos amis
Pros:

Nous avons eu un très bon accueil. La chambre était propre. Le petit déjeuner était très bien.

Cons:

Notre chambre était vraiment petite et surtout très sombre. Nous avons été très déçu car nous sommes venus avec des amis qui eux ont eu une chambre avec deux fenêtres, la chambre était bien claire, rien à voir avec la nôtre, alors que nous avons payé le même la même chose…

2026-05-30 • via Nuitee
N
nana • couple • us
9
Great stay
Pros:

I did not have breakfast, location is good

Cons:

I was without power n water for a few hours , no one communicated this to me

2026-05-29 • via Nuitee
M
Mark • solo_traveller • za
10
Perfect spot, close to everything but not hemmed in.
Pros:

The location, the staff, the free drink bar fridge, the room decorations, shutters for the summer light.

2026-05-28 • via Nuitee
R
Ridhwan • extended_group • hu
10
Pros:

The staff and facilities were great, they let us store kuggage before and after checkout as our flight was a couple of hours after our check out.

Cons:

The staff while welcoming and extremely helpful, it felt like the location was slightly understaffed while we were checking in.

2026-05-27 • via Nuitee
E
Ece • couple • tr
10
2026-05-27 • via Nuitee
K
Károly • couple • hu
9
Tökéletes választás egy hosszú hétvégére!
Pros:

Nagyon jó a szálloda elhelyezkedése, és a tömegközlekedés is kiváló a környéken.
A reggeli választéka nem túl bőséges, de finom és nagyon kellemes a környezet.

2026-05-26 • via Nuitee
K
Kathleen • couple • ca
8
Très beau séjour! Le personnel est très accueillant!
Pros:

L’ambiance et le personnel

Cons:

Rien en particulier

2026-05-26 • via Nuitee
M
mustafa ugur • family_with_children • tr
9
2026-05-26 • via Nuitee
L
Leigh • couple • gb
8
2026-05-25 • via Nuitee
E
Emilie • family_with_children • pt
10
Hôtel parfait à Lisbonne!
Pros:

Super emplacement, magnifique déco. Le petit dej est délicieux et le personnel très gentil. Tout est nettoyé f et propre.

2026-05-24 • via Nuitee
F
Fiorenza • extended_group • it
10
Da consigliare magari escludendo la colazione
Pros:

Posizione ottima. Struttura e arredamento di qualità .

Cons:

Colazione costosa e poco accattivante per il costo

2026-05-24 • via Nuitee