Inspira Santos Boutique Hotel

Hotels
Av. Dom Carlos I 59 59 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Clean/spotless rooms mentioned multiple times
Excellent/convenient location near restaurants, shops and transit
Newly renovated/stylish property
Good value for money (several mentions)
Comfortable stay for many guests
Nice breakfast reported by several reviewers
Good on-site restaurant/bar noted
Cons:
Rooms often reported as very small or cramped
Unclear/minibar and in-room fridge charges (extra fees)
Breakfast availability issues on event days (paid but not served)
Construction noise at/near property for some rooms
Shower water temperature hard to control or slow to heat
Limited breakfast selection mentioned
Some single rooms are particularly small
Lack of certain in-room fixtures (e.g., hooks in shower area) reported

Categories

Cleanliness
1
Rooms repeatedly described as clean/spotless in multiple reviews; several guests explicitly note 'spotless' and 'everything perfectly clean'.
Service
1
Staff repeatedly praised as lovely, helpful and professional (mentions in English, Spanish and Portuguese); 'servicio impecable' and similar comments appear across reviews.
Location
1
Many guests highlight a great, convenient location near restaurants, shops and public transit; described as 'perfect location' and 'amazing location'.
Room Quality
1
Frequent complaints about very small or cramped rooms, poor layout and very small single rooms; multiple guests describe rooms as 'too small' or 'barely walkable'.
Amenities
1
Issues reported with minibar/snacks being charged without clear notice, limited in-room supplies (coffee gone), and some problems controlling shower temperature; mixed availability (e.g., breakfast/coffee during events).
Value for Money
1
Several guests explicitly call it 'excellent value for money' and note the hotel is a good, well-equipped new 3* property; generally perceived as good value despite some service hiccups.
Food and Beverage
1
Breakfast is often described positively (nice/excellent) but there are repeated notes about limited selection, occasional unavailability (event days) and related frustrations.
Overall Experience
1
Overall impressions are mixed: many very positive comments about staff, cleanliness and location but recurring negatives (small rooms, amenities/charging issues, construction noise) pull the overall sentiment slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 00:28

Property Description

Inspired by the vibrant culture of Lisbon, the Inspira Santos Boutique Hotel offers a cozy escape for all travelers.

Modern Comfort: Our air-conditioned rooms provide a tranquil retreat, featuring flat-screen TVs and luxurious free toiletries. Enjoy the convenience of complimentary WiFi and family-friendly accommodations.

Gourmet Dining: Start your day right with a delicious buffet breakfast, and unwind in our restaurant and bar, perfect for tasting local flavors or relaxing after a day of sightseeing.

Prime Location: Nestled just 1.1 miles from iconic destinations like Dona Maria II National Theater and Commerce Square, our hotel places you in the heart of Lisbon's rich history and culture, with easy access to stunning landmarks.

Experience the charm of Lisbon at its finest—reserve your stay at Inspira Santos Boutique Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rhona • solo_traveller • nz
8
Positive start to trip to Portugal.
Pros:

Reception staff very friendly and helpful. Very comfortable bed.

Cons:

Only one chair in room for two people.

2026-05-02 • via Nuitee
S
SalSc • solo_traveller • it
8
Pros:

Molti servizi disponibili, e stanza fornita di tutto.

Cons:

Stanza veramente piccolissima, che comporta l'accensione forzata dell' aria condizionata altrimenti l'ambiente diventa non confortevole, purtroppo l'aria arriva direttamente addosso alla persona anche quando dorme, non piacevole, e non mi ha fatto riposare bene.

2026-05-02 • via Nuitee
L
Lauren • couple • gb
10
Perfect for our weekend break to Lisbon
Pros:

Lovely staff, excellent location , clean and comfortable facilities, lovely patio area to have an aperol

Cons:

N/A

2026-05-01 • via Nuitee
G
Grospeaud • solo_traveller • fr
10
2026-04-30 • via Nuitee
T
Tadhg • couple • ie
9
Pros:

Everything

Cons:

Room was bit small but everything else was great

2026-04-29 • via Nuitee
L
Lucisano • solo_traveller • it
9
Pros:

Stanza nuova ,pulita e spaziosa
Ottimo 💯

2026-04-26 • via Nuitee
H
Heidi N. • solo_traveller • fi
7
Keskitason hotelli
Pros:

Sijainti suhteellisen hyvä, aamupala myös kelpo.

Cons:

Huone oli todella pieni eikä säilytystilaa ollut. Lisäksi siellä haisi homeelta. Vessa ei vetänyt kunnolla.

2026-04-26 • via Nuitee
F
Francoise • extended_group • fr
8
Un bon séjour qui aurait pu être encore meilleur.
Pros:

L'emplacement parfait, le petit déjeuner, le bar-fumoir... Le fait que l'hôtel soit rénové et très propre. Le quartier (malgré les travaux) et ses bars à vin sympathiques.

Cons:

Notre chambre était vraiment exigüe et sans rangements. En particulier, pas d'espace dans la salle de bains pour poser ses affaires de toilette, il faut les ramener dans la chambre.
Nous avons appris par une cliente qu'il y avait une salle de sport (pas annoncé à la réception).
Enfin, la confusion entre les produits offerts et les produits payants (prix excessifs).

2026-04-24 • via Nuitee
K
kunihiro • solo_traveller • jp
9
2026-04-22 • via Nuitee
• couple • fi
9
2026-04-21 • via Nuitee
M
Mahbub • solo_traveller • gb
10
Really helpful, friendly and informative staff
2026-04-21 • via Nuitee
C
CAPET Carole • solo_traveller • pt
9
Un bel hôtel près des ambassades
Pros:

L'accueil du personnel
La chambre petite mais très bien équipée.
Beaucoup de petites friandises à notre disposition dans la chambre.
Literie impeccable

2026-04-21 • via Nuitee
Оксана • solo_traveller • ua
10
2026-04-21 • via Nuitee
M
Marc • extended_group • gb
9
2026-04-20 • via Nuitee
D
David • solo_traveller • gb
9
2026-04-19 • via Nuitee
C
chhan • family_with_children • fr
4
Pas terrible
Pros:

Hôtel bien placé

Cons:

Si vous n'avez besoin de rien c'est bien. Le personnel vous dit ok pour tout et je n'ai pas eu satisfaction à une seule de mes demandes.

2026-04-17 • via Nuitee
H
HUSSAM • couple • se
10
Pros:

The location and the staff

Cons:

The bed wasn’t so comfy and would be perfect if you can have a double bed instead of singles bed at least when is the booking for 2 people as a couple

2026-04-15 • via Nuitee
G
Gail • couple • gb
9
2026-04-15 • via Nuitee
H
Harald • couple • dk
9
2026-04-15 • via Nuitee
K
Kyle • solo_traveller • us
10
Wonderful place, wonderful staff
Pros:

In was in a convenient location

Cons:

There wasn’t anything I didn’t like

2026-04-14 • via Nuitee