Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent central location (Phrom Phong, near malls, Starbucks, 7-11)
Friendly/helpful staff mentioned (notably Asad)
Clean room / comfortable beds reported by some guests
Daily room service mentioned
Convenient for travel
Cons:
Persistent smell of weed/smoke and poor ventilation
Noise from Sukhumvit road / not soundproof
Air conditioning issues / loud A/C
Inconsistent service / lack of communication from hotel at times
Rooms not as advertised; booking photos misleading
No safety box and rooftop smoking affecting upper floors

Categories

Cleanliness
1
Multiple guests report persistent smell of weed/smoke and poor ventilation affecting rooms, though a few reviews mention rooms being clean.
Service
1
Mixed: some guests praise friendly and helpful staff (notably Asad), while others report lack of communication and poor reception service; overall slightly positive due to standout staff mentions.
Location
1
Consistently praised across reviews: central Phrom Phong location, close to mall, Starbucks and 7-11; many reviewers call location excellent.
Room Quality
1
Mixed to negative: reports of air-conditioning problems, noise from Sukhumvit road, rooms not matching advertised photos, and lingering odors despite some guests noting comfortable beds.
Amenities
1
Negative mentions include rooftop smoking affecting rooms, lack of a safety box, and signage/visibility issues; some basic daily room service reported but amenities seen as limited/problematic.
Value for Money
1
Some guests note the hotel is cheap and good value given location; others felt rooms were not as advertised which reduced perceived value.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall mixed: several positive stays thanks to staff and location, but recurrent issues (smell, noise, AC, communication) lead to a neutral-to-slightly-positive aggregate impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 22:14

Property Description

Welcome to ZAYN Phrom Phong Hotel, your perfect urban getaway in the vibrant heart of Bangkok!

Prime Location
Nestled in the lively Watthana District, you're just a short stroll from Emporium Shopping Mall and close to major attractions like Central Embassy and Queen Sirikit National Convention Center.

Modern Comforts
Our 3-star accommodations feature air-conditioned rooms equipped with cozy seating areas, flat-screen TVs, and refrigerators, ensuring a delightful stay whether you’re traveling solo or with family.

Family-Friendly Amenities
We proudly offer spacious family rooms, making it easy for everyone to unwind after exploring the bustling city. Enjoy free WiFi throughout the hotel to share your adventures with loved ones back home.

Don't miss out on an unforgettable Bangkok experience; book your stay at ZAYN Phrom Phong Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Bogdan • couple • pl
8
Pros:

Lokalizacja znakomita.

2026-03-11 • via Nuitee
S
Sabrina • couple • no
2
Cons:

La señora en la recepción fingió estar en llamada telefónica cada vez que íbamos a preguntar por el wifi, al lado de él "hotel" hay un weed shop y la ventilación es absolutamente paupérrima, la habitación olía todo el tiempo a weed. Horrible

2026-02-27 • via Nuitee
K
Kanyanat • couple • th
8
Pros:

เดินทางสะดวก

Cons:

มีกลิ่นจากท่ออ่างล้างหน้า

2026-02-22 • via Nuitee
L
Loreen • extended_group • il
1
Pros:

רק המיקום

Cons:

השירות מזעזע המקום מזעזע הצוות שם לא עוזר מעבר לזה שבאנו לעשות צ׳ק אין ולא היה אף אחד בקבלה ככה שהפקדון ששמנו הלך לפח
זה לא מלון זה יותר בכיוון של הוסטל

2026-02-22 • via Nuitee
L
Liam • couple • au
9
Pros:

Amazing beds, clean room with friendly staff. The room exceeded my expectations and I will happily stay there again!

Cons:

If you are a light sleeper the noise of sukumvit road will bother you. However I found sleeping no issue and was only woken once in my 2 night stay

2026-02-22 • via Nuitee
I
Ilkay • couple • tr
6
2026-02-12 • via Nuitee
J
Joska • solo_traveller • nl
8
2026-02-11 • via Nuitee
K
Kim Lee86 • couple • ca
8
2026-01-26 • via Nuitee
J
Jesse • solo_traveller • th
10
Great place
Pros:

Smoking on roof top

Cons:

Nothing

2026-01-20 • via Nuitee
Z
Zunair • solo_traveller • au
10
Pros:

*5/5 Stars*

I recently had the pleasure of staying at Gecko Eye Hotel, and I must say, it was an amazing experience from start to finish! The accommodation was top-notch, and I was thoroughly impressed with the level of comfort and cleanliness provided.

The customer service was exceptional, and I owe a special thank you to the reception staff, Asad, who went above and beyond to ensure I had a wonderful time. He was professional, friendly, and extremely helpful. Not only did he extend my checkout time, but he also made sure all my needs were met with a smile.

Asad's dedication to providing excellent service was truly impressive, and it's clear that he takes pride in his work. His kindness and willingness to help made my stay truly unforgettable.

I would highly recommend Gecko Eye Hotel to anyone looking for a comfortable and welcoming place to stay. The staff, particularly Asad, are the epitome of hospitality, and I will definitely be returning. I will also be sure to recommend this hotel to my friends and family members.

Thank you, Asad, for making my stay so special. I look forward to my next visit!

2026-01-19 • via Nuitee
K
Kurt Jon • solo_traveller • sg
7
2026-01-19 • via Nuitee
Z
ZHONG LIN • couple • tw
8
2026-01-14 • via Nuitee
A
Asser Osama Kamel • solo_traveller • eg
10
2026-01-14 • via Nuitee
R
Riccardo • solo_traveller • au
6
Lot of noise, construction working inside
2026-01-13 • via Nuitee
T
Tina Lee • family_with_children • ru
10
2026-01-12 • via Nuitee
J
Jakub • couple • gb
1
Complete lack of communication with the hotel!
Pros:

Try to contact hotel, weeks before arrival.
We have been completely ignored

2026-01-11 • via Nuitee
A
Anne • family_with_children • dk
7
2026-01-10 • via Nuitee
A
Aoytip Dee • solo_traveller • th
7
A nice place in the heart of Phrom Pong
Pros:

The location is superb close to Emsphere mall ,There is also Starbuck and 7-11 nearby.Staffs are friendly.

Cons:

The windows aren't soundproofing so if you are a light sleeper you'll have problems staying here.

2026-01-10 • via Nuitee
J
Justin • couple • gb
2
Pros:

Not a lot; room not as advertised.

Cons:

The room air conditioner was not working, and the room was not as advertised. The pictures before booking made it seem much better than it was upon arrival. I booked this room for my daughter and was really shocked to see it was nothing like what we thought we were getting.

2026-01-10 • via Nuitee
C
Christine • couple • gb
9
Pros:

Staff lovely and great location

2026-01-06 • via Nuitee