Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Cashless payment available
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Excellent location in Chinatown (near hawker centres and metro stations)
Very friendly and helpful staff (Jeffrey, Gladys, Pan, Xue and others mentioned)
Good value for the price
Balconies available (not typical at this price point)
Cons:
Small rooms with unconventional layouts (shower/toilet combined)
Balconies prone to standing water due to no drains
Weak air conditioning / high room temperatures
Cleanliness issues for some guests (mold, worn flooring)
Noise from street at night; hard beds; lack of bedside lights

Categories

Cleanliness
1
Mixed: some guests called the room very clean, but multiple reports of mold on toilet frame, worn flooring and other cleanliness concerns reduce this score.
Service
1
Positive: many guests praised the staff by name (Jeffrey/Jefferey/Gladys/Lura/Laura/Pan/Xue/others) as very friendly and helpful throughout their stay.
Location
1
Very positive: repeatedly described as an excellent location in Chinatown, close to hawker centres, metro stations and convenient for walking to attractions.
Room Quality
1
Negative: rooms are often described as very small, with hard beds, combined toilet/shower layout, weak AC/high temperatures, closet/door issues and noisy street exposure.
Amenities
1
Below average: issues noted with weak air conditioning, no balcony drains causing standing water (mosquito risk), lack of bedside lights, limited in-room extras (mirror/napkins).
Value for Money
1
Positive: multiple reviewers described the hotel as good/excellent value for the price given the location and basic comforts.
Food and Beverage
1
Not mentioned in reviews — assigned the target overall rating.
Overall Experience
1
Mixed overall: excellent location and very helpful staff balanced by small rooms, noise, cleanliness and amenity issues; some guests still recommend it with caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 03:09

Property Description

Experience the perfect blend of comfort and convenience at A Hotel Chinatown- Newly Renovated, nestled in the vibrant heart of Singapore.

Prime Location
Immerse yourself in the rich culture of Chinatown, with popular attractions like Sri Mariamman Temple and the Singapore City Gallery just a stone's throw away, allowing you to explore the city with ease.

Comfortable Accommodations
Relax in our well-appointed rooms featuring air conditioning, a flat-screen TV, and private bathrooms with plush amenities. Some rooms even offer a private balcony for you to unwind while enjoying city views.

Exceptional Amenities
Stay connected with complimentary WiFi and feel at home with our 24-hour front desk service, ensuring all your needs are catered to, whether you're here for business or leisure.

Book now to secure your stay at the heart of Singapore's vibrant Chinatown!

Important information:

- This is nonsmoking property. A fine of SGD 100 for any smoking violation

- A refundable security deposit of SGD 50 is required upon check in.

- Min age for check in is 18 years old. A consent letter from parents is required for ages below 18.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Chandra • solo_traveller • my
9
Pros:

Nice environment

2026-04-25 • via Nuitee
R
Richárd • solo_traveller • hu
10
Pros:

Was very close to everything quiet eve. If its in china town, was comfortable, and the staff was friendly

Thank you to
Jeffery, Gladys, Laura, Pan,
Ria and Xue

2026-04-22 • via Nuitee
P
PXPXT • solo_traveller • sg
10
2026-04-21 • via Nuitee
V
Vivian • family_with_children • sg
9
Pros:

Clear,and nice

2026-04-12 • via Nuitee
A
AURELIEN • solo_traveller • fr
10
Très bien placé
Pros:

La localisation est absolument parfaite, l'hôtel est placé entre deux hawker centers et deux stations de métro.
Le personnel est accueillant.: merci à Jeffery, Gladys, Laura, Pan et Xue pour leurs efforts.

Cons:

Au moment de ma réservation l'hôtel avec comme suffixe "rénové récemment". Ça a été modifié depuis et effectivement le revêtement de sol dans ma chambre a connu des jours meilleurs, idem pour le carrelage au sol dans la douche.
A noter aussi une porte de placard qui ne s'ouvre pas totalement, du coup le tiroir à l'intérieur est inutilisable m'enfin c'est pas bien méchant.

A noter que la rue est bruyante, c'est la fiesta en bas jusqu'à minuit / 1h. Je me savais avant de venir et je ne regrette pas, par contre si vous êtes couche-tôt ...

2026-04-11 • via Nuitee
M
Mustafa • couple • de
7
Pros:

The hotel is as described, and the staff are very courteous and helpful. Jeffrey, Gladys, Lura, Pan, and Xue, thank you for the wonderful stay.

Cons:

Due to the high humidity, mold has formed on the upper part of the toilet frame. However, at least in my room, there is an urgent need for improvement! Furthermore, a small mirror and napkins in the room would be very helpful for guests. Otherwise, the hotel is good.

2026-04-10 • via Nuitee
C
cord • solo_traveller • jp
5
2026-03-20 • via Nuitee
T
Tan T H • solo_traveller • sg
6
2026-03-16 • via Nuitee
C
Clliffdog01 • couple • nz
6
The location and price is excellent, but room temps are high.
Pros:

The location of the hotel is excellent especially for the price you are moments away from Chinatown and there are lots of buses very close by to go further.

Also the Balcony in such a cheap hotel is something I have never experienced before.

Cons:

The temperature of the room was very high. They have AC but it is very weak and doesn't do much for the room's temperature I think they need an extractor fan in the ceiling or an electric fan beside the bed to get air moving better.

Also the Balconies are filled with water because they don't have drains and given that Singapore has mosquitoes with dende fever doesn't seem wise and considering it would take a few seconds with a masonry bit on a drill to fix seems short sighted.

To be clear I think it is worth staying; if you bring some bleach for the water and a personal fan you will have a great experience.

2026-03-15 • via Nuitee
M
Min • couple • sg
6
2026-03-07 • via Nuitee
S
Stein • couple • de
1
Not worth the price
Cons:

Very small room and the balcony was not useable as there was water on it also no chair. Lobby I felt had a strange smell. Shower is essentially over the toilet. Windows provided no sound protection from bar below (yes there were ear plugs but not enough).

2026-03-06 • via Nuitee
T
Tyler • family_with_children • us
2
2026-02-28 • via Nuitee
P
Phil Sams • solo_traveller • gb
10
Pros:

The location was perfect, a few minutes walk from Maxwell Metro station in Chinatown.
It was very clean and comfortable, with nice bedding and towels.
The staff, Jefferey, Gladys, Dan, Jernus, Laelae, Pan and Xue were great, very friendly and helpful.

Cons:

Nothing

2026-02-28 • via Nuitee
C
Carol • couple • au
6
Great position but don’t believe the newly renovated
Pros:

Location

Cons:

Air conditioner pipe running straight onto bathroom floor causing puddle in front of toilet. Beds extremely hard.

2026-02-12 • via Nuitee
C
Carina • solo_traveller • gb
8
Good value for money in Chinatown
Pros:

Good value, very convenient to explore Chinatown and walk to Gardens by the Bay and Raffles - if you enjoy walking! Very helpful staff, clean room.

Cons:

No bedside light for reading in bed. Toilet and shower were combined - not a problem but not something I’ve experienced before!

2026-02-11 • via Nuitee
H
Henry • couple • nz
5
Pros:

Location

Cons:

Size and cleaniness

2026-01-28 • via Nuitee
E
Ekaterina Lukianova • solo_traveller • cy
10
Pros:

Everything was perfect!

2026-01-22 • via Nuitee
L
LEH BING • family_with_children • tw
8
2026-01-19 • via Nuitee
R
Robyn • couple • nz
8
Pros:

Excellent value for money and Chinatown is an excellent location.
Room size is small but fine for a great price.

2026-01-19 • via Nuitee
K
Khloe • extended_group • gb
6
Pros:

Great location

Cons:

Toilet and shower situation was very intimate. Our flights were cancelled meaning we were now due to arrive a day later, and sadly the hotel didn’t offer any sort of support of compensation

2026-01-19 • via Nuitee