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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Located in the heart of the Chichen Itza Archaeological Park, Mayaland Hotel & Bungalows is your gateway to the wonders of ancient history.
Historic Charm
Step into a world of elegance at a hotel built in 1923, recognized by National Geographic and Conde Nast Traveler as one of the world’s top hotels. Experience the charm of our storied past blended with modern comforts.
Comfort & Luxury
Indulge in spacious air-conditioned rooms, bungalows, and suites equipped with satellite TV and complimentary toiletries. Wake up to stunning views of the Mayan observatory or temples that provide a breathtaking backdrop to your stay.
Personalized Experience
Our native Maya staff is eager to share their knowledge, helping you interpret the archaeological site and immerse yourself in the local culture while you explore the exotic wildlife just outside your door.
Discover a unique blend of history, comfort, and culture—book your stay at Mayaland Hotel & Bungalows today!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
Très bien situé. Seul bémol il n'y a pas d'ascenseur
I chose a room with an observatory view and it was excellent. Definitely would book that again.
The resort was calm and peaceful and I enjoyed the pool.
This hotel is a great choice to be at Chichen Itza early.
The dining room experience was somewhat strange. The food was typical and reasonable quality. I particularly liked the guacamole and fajitas which I found excellent. It’s the service by a few waiters that was weird. Meals had to be paid for and I used by card. The card machine didn’t have a space for a tip / propina. Normally in Mexico I’d leave 10 or 15% and in previous places so far in my tour of Mexico the servers were so gracious. The machines normally have 5,10,15,20 % options Here One of the waiters in particular was v aggressive by asking if I had cash. On one occasion I’d only a 500 peso note. In my mind i had intended to go to the reception afterwards and return with a tip but he was aggressive and brought me to someone. I felt intimidated and didn’t like it one bit. That particular morning I was waiting 20 minutes for a coffee and had to ask twice. I hate the US tipping culture and that’s another reason not to go there - it’s not the financial side it’s that people seem to be unnatural. But I’m in Mexico and I didn’t expect such aggression. I had wanted to say this to reception but couldn’t find the right opportunity.
Hotel con instalaciones modernas
Buena piscina. Facil acceso.
Buen parking
Personal muy atento y amable
Very welcoming and amazing hotel facilities
Mayaland is a special place stay when visiting Chichen Itza as we had a room with a balcony that overlooked the ruins observatory. The landscape is lush and grounds expansive. The pool was a delight and we enjoyed having drinks on the provided lounge chairs upon our return from the ruins. There were a number of dinner options at the restaurant and breakfast was incredible out on the patio in the morning. Easy parking for our rental car and the staff assisted us with our luggage to our room. My husband had visited Mayaland 40 years before and when informed - the staff prepared a lovely fruit platter for us to enjoy along with a sweet note and flower arrangement for our room. Very memorable!!
The gift shop wasn't open yet - would have purchased souvenirs from them.
Proximidade com Chichen Itza, staff super prestativo e educado, instalações perfeitas, uma construção lindíssima e os quartos super lindos e confortáveis! O restaurante atende super bem, muito gostoso
O cafe da manha, apesar de ser muito gostoso, e a la carte, dificulta um pco pra escolha dos itens, pra nos que estamos acostumados com buffet de cafe da manha e diferente, mas nada que atrapalhe a experiencia
The view was astonishing! We love this rare type of historical hotel with lots of character and charme. Very helpful staff.
The placement of the pool next to the restaurant made us not stay by the pool as we felt “observed”.
Restaurant staff did have a tendency to ask very frankly for a tip and waited until you gave it. That is uncomfortable.
Posizione ottima per raggiungere Chichen Itza nel giro di pochi minuti di auto e nel complesso struttura di architettura coloniale molto gradevole, immersa nella natura.
In primo luogo, avevamo prenotato una camera con vista osservatorio Maya, il quale però si intravedeva appena: per dire, la visuale dalla hall d'ingresso era migliore. In secondo luogo, la stanza presentava arredamento particolarmente datato (e anche il condizionatore risultava vetusto e malfunzionante) e sia le finestre sul corridoio che la porta avevano delle zanzariere con delle persiane invece che dei vetri, con evidenti ripercussioni negative sull'insonorizzazione (inesistente)
Prachtige locatie en omgeving. Direct naast Chichén Itzá. De bungalow beviel ons prima, wel allemaal wat gedateerd, maar alles wat je nodig hebt. Wij hadden niet aan te merken. Personeel erg behulpzaam en vriendelijk. Er is op het terrein een oude ingang naar Chichén Itzá, die momenteel gesloten was. Je slaat dus praktisch in het park vlak in de buurt van El Castillo. Je kunt het observatorium zien vanuit het hotel. We hebben een privé gids geregeld vanuit het hotel.
Niets
La posizione che era esattamente fuori dal sito archeologico è il parco che era stupendo
La gentillesse du personnel, l'expérience de la hutte Maya, l'emplacement de l'hôtel et la vue sur les ruines.
Posizione, storia, parco, ristorante
De locatie. Zeer dichtbij Chichen Itzan. De tuin van het hotel is ook mooi.
Het hotel moet gerenoveerd worden. Het is echt run down. Het personeel in het restaurant was ook niet allemaal vriendelijk. Te weinig ligstoelen bij het zwembad. Handdoeken mogen vernieuwd worden. Prijs kwaliteit verhoudingis daarom ook echt niet goed. Heel jammer want het is echt een mooie locatie en het gebouw heeft veel potentie.
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