Mayaland Hotel & Bungalows

Hotels
Avenida Principal 1 , Tinum , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
High prices
Air conditioning issues

Categories

Cleanliness
1
Issues with air conditioning and general upkeep hinted at cleanliness concerns.
Service
1
Staff was very friendly and helpful, providing a warm welcome.
Location
1
Excellent location near Chichen Itza, making it very convenient for guests.
Room Quality
1
Rooms were spacious and comfortable, but some renovations are needed to restore glory.
Amenities
1
Limited functioning restaurants and issues with air conditioning affected the experience.
Value for Money
1
Many guests felt the prices were high relative to what was offered.
Food and Beverage
1
Food was described as delicious, adding positively to the stay.
Overall Experience
1
Overall a unique experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 16:58

Property Description

Located in the heart of the Chichen Itza Archaeological Park, Mayaland Hotel & Bungalows is your gateway to the wonders of ancient history.

Historic Charm
Step into a world of elegance at a hotel built in 1923, recognized by National Geographic and Conde Nast Traveler as one of the world’s top hotels. Experience the charm of our storied past blended with modern comforts.

Comfort & Luxury
Indulge in spacious air-conditioned rooms, bungalows, and suites equipped with satellite TV and complimentary toiletries. Wake up to stunning views of the Mayan observatory or temples that provide a breathtaking backdrop to your stay.

Personalized Experience
Our native Maya staff is eager to share their knowledge, helping you interpret the archaeological site and immerse yourself in the local culture while you explore the exotic wildlife just outside your door.

Discover a unique blend of history, comfort, and culture—book your stay at Mayaland Hotel & Bungalows today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nancy • couple • us
10
It was wonderful. Dining patio was great. We loved Nico and Rodrigo, our servers.
Pros:

Gorgeous property

Cons:

We came too late in season, prefer more guests around.

2026-03-03 • via Nuitee
L
Lionel • extended_group • fr
7
2026-03-02 • via Nuitee
S
SoboL • couple • gb
6
Pros:

It was a nice historical building with a very beautiful garden.

Cons:

We came to visit Chichen Itza, but there was really no benefit in staying in this hotel. However, it's not walkable from here to the entry; you still have to go by car and pay for the parking ( top tip, drive to the very end and take private parking in wood just before seeing the main entrance gates, it's cheapest and closest ), you still go through 10 fake official parkings and get bothered to buy things. The next near town is only by car. We'd rather to go back to Valladolid on the evening of the visit and get better food options.

2026-03-01 • via Nuitee
M
marc • family_with_children • fr
9
2026-02-28 • via Nuitee
K
koprčan • family_with_children • si
10
Pros:

Vse top

2026-02-28 • via Nuitee
N
Natalia • family_with_children • us
9
Pros:

The grounds were gorgeous and relaxing, the food was delicious, the staff was super friendly and helpful. The location was excellent, and it was the perfect stop for our road trip

Cons:

Everything was pricey and there were a lot of mosquitos so make sure to come prepared

2026-02-28 • via Nuitee
D
Diego • couple • us
7
2026-02-28 • via Nuitee
I
Isabell • couple • de
10
Absolut unterschätztes Hotel mit Lostplace Historie
Pros:

Wir waren eine Nacht im Hotel Mayaland. Die Anlage und auch die Zimmer sind riesig und sehr schön angelegt. Die Historie zu diesem Hotel ist sehr beeindruckend. Das Personal war sehr freundlich, sowohl Abendessen als auch Frühstück waren sehr lecker. Das absolute Highlight war unser Frühstück mit Blick in den Dschungel mit Pfauen die uns einen Besuch bescherten.

2026-02-27 • via Nuitee
B
Barbara • couple • ie
10
Excellent few days in very comfortable hotel
Pros:

fabulous hotel and huge comfy room. Wonderful helpful and freindly staff who couldn't do enough for us.

2026-02-26 • via Nuitee
E
Emma • family_with_children • fr
8
Pros:

We had the most wonderful stay at Mayaland near Chichen Itza. From the moment we arrived, the team made us feel genuinely welcome, everyone was incredibly kind, attentive, and generous with their time.

Our room was spacious, comfortable, and full of character. The hotel has, of course, aged over time but reading about its history and its fabulous past guests, including Grace Kelly, adds a layer of magic that you simply don’t find in modern resorts. You truly feel part of something timeless.

One of the absolute highlights was the early morning visit to Chichen Itza. The quick drive with the hotel chauffeur at first light was perfect, we were able to explore the incredible site before the buses of tourists arrived. The fact that the hotel is actually located on the grounds of Chichen Itza , and that you can see some of the ruins from the property itself makes the entire experience even more special and immersive.

After exploring in the morning heat, returning to the hotel and diving into the pool was pure bliss. It was the perfect refreshing pause, peaceful, surrounded by lush greenery, and made even more magical by the beautiful peacocks wandering gracefully around the grounds.

And the food was absolutely delicious. We left feeling rested, inspired, and very grateful for such a warm and memorable stay. A truly unique place for anyone wanting to combine comfort, history, and an unforgettable visit to Chichen Itza.

Cons:

With such an incredible location and history, a little renovation could help to give back a bit of its old glory to this beautiful building

2026-02-26 • via Nuitee
M
Michael • couple • ch
8
Cons:

Die Klimaanlage konnte nicht richtig bedient werden und aus diesem Grund war es extrem kalt. Man konnte es nicht ändern.

2026-02-25 • via Nuitee
G
Gunnar • family_with_children • se
7
2026-02-24 • via Nuitee
S
Steven • couple • gb
7
Was wonderful and now does the job to visit Chichen Itza.
Pros:

Located on a huge site with lovely gardens full of birds. Bungalows dot the gardens. We stayed in the main house with gave us a view of Chichen Itza. Also a spa bath (not used).
Easy Parking
decent breakfast
Friendly staff
Free shuttle to Chichen Itza from 7.45am
Eating breakfast and dinner outside
Room had bath and big shower

Cons:

This is a sad place which is still thinking in terms of a COVID recovery. The place looks forlorn with 3 restaurants but only one open. Large spaces.
There was direct access to Chichen Itza from the garden but this now closed. All visits use the single entrance which needs a car or shuttle.
Room aircon feeble and noisy. Noise from the corridor as there are no windows just slats
No kettle or hot water.

2026-02-23 • via Nuitee
J
jose • couple • es
7
Buen hotel. Muy tranquilo
Pros:

Hotel con instalaciones modernas
Buena piscina. Facil acceso.
Buen parking
Personal muy atento y amable

2026-02-14 • via Nuitee
T
Thierry • family_with_children • fr
8
Pros:

Très bien situé. Seul bémol il n'y a pas d'ascenseur

2026-02-14 • via Nuitee
H
Helen • solo_traveller • ie
7
Nice hotel. Some staff in restaurant seemed aggressive re tips.
Pros:

I chose a room with an observatory view and it was excellent. Definitely would book that again.
The resort was calm and peaceful and I enjoyed the pool.
This hotel is a great choice to be at Chichen Itza early.

Cons:

The dining room experience was somewhat strange. The food was typical and reasonable quality. I particularly liked the guacamole and fajitas which I found excellent. It’s the service by a few waiters that was weird. Meals had to be paid for and I used by card. The card machine didn’t have a space for a tip / propina. Normally in Mexico I’d leave 10 or 15% and in previous places so far in my tour of Mexico the servers were so gracious. The machines normally have 5,10,15,20 % options Here One of the waiters in particular was v aggressive by asking if I had cash. On one occasion I’d only a 500 peso note. In my mind i had intended to go to the reception afterwards and return with a tip but he was aggressive and brought me to someone. I felt intimidated and didn’t like it one bit. That particular morning I was waiting 20 minutes for a coffee and had to ask twice. I hate the US tipping culture and that’s another reason not to go there - it’s not the financial side it’s that people seem to be unnatural. But I’m in Mexico and I didn’t expect such aggression. I had wanted to say this to reception but couldn’t find the right opportunity.

2026-02-14 • via Nuitee
C
Conor • solo_traveller • gb
10
Pros:

Very welcoming and amazing hotel facilities

2026-02-13 • via Nuitee
H
Heather • couple • us
10
A Grand Indulgence to Experience at Mayaland!!
Pros:

Mayaland is a special place stay when visiting Chichen Itza as we had a room with a balcony that overlooked the ruins observatory. The landscape is lush and grounds expansive. The pool was a delight and we enjoyed having drinks on the provided lounge chairs upon our return from the ruins. There were a number of dinner options at the restaurant and breakfast was incredible out on the patio in the morning. Easy parking for our rental car and the staff assisted us with our luggage to our room. My husband had visited Mayaland 40 years before and when informed - the staff prepared a lovely fruit platter for us to enjoy along with a sweet note and flower arrangement for our room. Very memorable!!

Cons:

The gift shop wasn't open yet - would have purchased souvenirs from them.

2026-02-12 • via Nuitee
B
Beatrice • couple • it
10
2026-02-08 • via Nuitee
K
Kathleen • family_with_children • us
8
2026-01-31 • via Nuitee