Xanadu Hotel Utapao

Hotels
3 Moo 1, Phala Subdistrict, Ban Chang District, , Ban Chang , th

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Good/great location (close to bars and attractions)
Clean rooms reported by several guests
Nice pool and pleasant pool area
Friendly/amazing staff mentioned by some
Good value for money
Cons:
Poor breakfast / low food quality
Inconsistent housekeeping (at least one report room not cleaned)
Communication problems with reception / poor management
Old rooms, thin doors, no in-room safe, slow showers
No lift, limited shuttle/taxi assistance

Categories

Cleanliness
1
Mixed comments: several guests praised very clean rooms and responsive housekeeping on request, but at least one guest reported the room was never cleaned during their stay.
Service
1
Mixed service reports: some guests called staff friendly and helpful, others noted communication problems at reception and poor management (unread messages, unwillingness to order taxis).
Location
1
Consistently praised: multiple guests noted a great/very good location close to bars and local attractions; a few mentioned distance to the beach for those without a car.
Room Quality
1
Mixed to negative: rooms described as clean and large with soft mattresses and balconies, but several comments about old rooms, thin doors, no in-room safe and slow showers.
Amenities
1
Mixed amenities: pool and pool area praised by several guests, free coffee/tea noted; complaints include no lift, no safe, limited shuttle/taxi assistance and occasional lack of pool loungers.
Value for Money
1
Positive: multiple guests called the hotel good value for the price and acceptable given the cost.
Food and Beverage
1
Predominantly negative: many complaints about breakfast quality (poor/instant coffee/not worth it) and general bad food comments.
Overall Experience
1
Mixed overall: some guests would return because of value and location; others would only stay for a night or would not recommend due to food, management or specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-05 08:36

Property Description

Welcome to Xanadu Hotel Utapao, your serene oasis in Rayong, just minutes from stunning golf courses and exciting attractions.

Relaxing Accommodations
Our air-conditioned rooms are designed for comfort and convenience, featuring modern amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast balconies offering breathtaking mountain views.

Dining Delight
Start your day with a scrumptious breakfast tailored to your taste, featuring à la carte, continental, or American options in our inviting restaurant. Afterward, unwind with a refreshing drink at our bar.

Unmatched Amenities
Take a dip in our sparkling outdoor pool or stroll through our tranquil garden. Enjoy peace of mind with our 24-hour front desk service and on-site parking, making your stay as hassle-free as possible.

Experience the best of Rayong—book your stay at Xanadu Hotel Utapao today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
cooper • solo_traveller • gb
3
Pros:

It had a roof

Cons:

The room wasn't cleaned once while I was there. I couldn't understand the reception people and they couldn't understand me.

2026-03-22 • via Nuitee
N
naiyana • extended_group • th
6
Cons:

อาหารเช้า ไม่ได้คุณภาพ

2026-02-25 • via Nuitee
R
Rhys • couple • au
7
Pros:

Good location friendly staff

2026-02-11 • via Nuitee
S
Svein Reidar • family_with_children • th
2
Ikke å anbefale til andre gjester.
Pros:

Rent rom.

Cons:

Dårlig mat

2026-01-19 • via Nuitee
K
Kasidet • extended_group • th
6
Can't sleep
Cons:

Cleaness

2026-01-19 • via Nuitee
H
Hugh • extended_group • gb
8
great location
Pros:

nice little pool , clean large rooms ,very close to bars etc

Cons:

n/a

2026-01-19 • via Nuitee
P
Puwadon • couple • th
10
2026-01-05 • via Nuitee
H
Hidetoshi • couple • th
8
2025-12-27 • via Nuitee
G
Guenther • couple • at
7
2025-12-11 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2025-12-06 • via Nuitee
U
Uwe • couple • de
9
2025-11-30 • via Nuitee
C
Cliff Ozalps • extended_group • au
8
Overnighter or 3 nights max...
Pros:

Good spot in Ban Chang.
Stayed before, probably will again.

Cons:

Breakfast.
Don't bother, get something at nearby cafe's

2025-11-25 • via Nuitee
M
Michael • couple • dk
8
2025-11-20 • via Nuitee
M
Mike • solo_traveller • de
7
2025-11-16 • via Nuitee
U
Utsunomiya • couple • th
8
2025-11-15 • via Nuitee
A
Andrew glyn • couple • gb
7
Cons:

No we're to lay by the pool

2025-11-11 • via Nuitee
L
Lars • couple • dk
8
Pros:

Lækkert hyggeligt pool område

2025-11-05 • via Nuitee
K
kjetil • solo_traveller • no
8
2025-11-05 • via Nuitee
W
Warwick • couple • nz
7
Pros:

soft mattress, nice balcony

2025-11-04 • via Nuitee
B
Ben • couple • de
8
2025-11-03 • via Nuitee