Xanadu Hotel Utapao

Hotels
3 Moo 1, Phala Subdistrict, Ban Chang District, , Ban Chang , th

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Good location / close to bars
Pool area praised by multiple guests
Clean, large rooms mentioned
Soft mattress and nice balcony
Good value for money
Friendly staff noted in at least one review
Cons:
Rooms not cleaned during stay / cleanliness issues
Poor breakfast and low food quality
Reception / service communication issues and poor management
No sunbeds / limited pool facilities
Some facilities missing (no lift, no safe, limited shuttle/taxi support)
Rooms described as old in places

Categories

Cleanliness
1
Several reviewers report rooms not being cleaned during their stay and general cleanliness complaints; a few mention rooms being clean/tidy but overall sentiment is negative.
Service
1
Multiple reports of poor management, reception staff difficult to understand, messages not read and limited assistance; one review notes friendly staff but overall service sentiment is slightly negative.
Location
1
Many guests highlight a great location, close to bars and conveniences; a few note distance to the beach (e.g., 6 km), but location sentiment is clearly positive.
Room Quality
1
Guests mention large, clean rooms, soft mattresses and balconies, but also that rooms are somewhat old; overall slightly positive on room quality.
Amenities
1
Pool area is praised by some, but complaints include no sunbeds/nowhere to lie by the pool, no lift, no safe and limited bar service — net slightly negative.
Value for Money
1
Multiple comments call it good value and acceptable for the price; value sentiment is positive.
Food and Beverage
1
Repeated negative remarks about breakfast quality, bad food and instant coffee; food and beverage sentiment is negative.
Overall Experience
1
Mixed overall impressions: several guests would return and praise location/value, while others strongly discourage staying; net overall experience is mildly positive given the strong location/value mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 09:55

Property Description

Welcome to Xanadu Hotel Utapao, your serene oasis in Rayong, just minutes from stunning golf courses and exciting attractions.

Relaxing Accommodations
Our air-conditioned rooms are designed for comfort and convenience, featuring modern amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast balconies offering breathtaking mountain views.

Dining Delight
Start your day with a scrumptious breakfast tailored to your taste, featuring à la carte, continental, or American options in our inviting restaurant. Afterward, unwind with a refreshing drink at our bar.

Unmatched Amenities
Take a dip in our sparkling outdoor pool or stroll through our tranquil garden. Enjoy peace of mind with our 24-hour front desk service and on-site parking, making your stay as hassle-free as possible.

Experience the best of Rayong—book your stay at Xanadu Hotel Utapao today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Luc • solo_traveller • be
8
Pros:

Centrale ligging aan goeie prijs

Cons:

Dat de kamers niet alle dagen gepoetst worden

2026-07-04 • via Nuitee
L
Luc • solo_traveller • be
8
Pros:

Locatie en prijs/kwaliteit

Cons:

Kamers worden niet elke dag gepoetst

2026-06-30 • via Nuitee
G
Geir Hugo • solo_traveller • no
8
2026-06-23 • via Nuitee
A
anthony • solo_traveller • be
8
2026-06-05 • via Nuitee
A
adam • couple • gb
7
2026-06-04 • via Nuitee
M
michael • family_with_children • ca
7
2026-05-02 • via Nuitee
C
cooper • solo_traveller • gb
3
Pros:

It had a roof

Cons:

The room wasn't cleaned once while I was there. I couldn't understand the reception people and they couldn't understand me.

2026-03-22 • via Nuitee
N
naiyana • extended_group • th
6
Cons:

อาหารเช้า ไม่ได้คุณภาพ

2026-02-25 • via Nuitee
R
Rhys • couple • au
7
Pros:

Good location friendly staff

2026-02-11 • via Nuitee
K
Kasidet • extended_group • th
6
Can't sleep
Cons:

Cleaness

2026-01-19 • via Nuitee
S
Svein Reidar • family_with_children • th
2
Ikke å anbefale til andre gjester.
Pros:

Rent rom.

Cons:

Dårlig mat

2026-01-19 • via Nuitee
H
Hugh • extended_group • gb
8
great location
Pros:

nice little pool , clean large rooms ,very close to bars etc

Cons:

n/a

2026-01-19 • via Nuitee
P
Puwadon • couple • th
10
2026-01-05 • via Nuitee
H
Hidetoshi • couple • th
8
2025-12-27 • via Nuitee
G
Guenther • couple • at
7
2025-12-11 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2025-12-06 • via Nuitee
U
Uwe • couple • de
9
2025-11-30 • via Nuitee
C
Cliff Ozalps • extended_group • au
8
Overnighter or 3 nights max...
Pros:

Good spot in Ban Chang.
Stayed before, probably will again.

Cons:

Breakfast.
Don't bother, get something at nearby cafe's

2025-11-25 • via Nuitee
M
Michael • couple • dk
8
2025-11-20 • via Nuitee
M
Mike • solo_traveller • de
7
2025-11-16 • via Nuitee