Swing & Pillows - Chow Kit Road, Kuala Lumpur

Hotels
122, Jln Raja Laut , Kuala Lumpur , my

listing image 1
Show all photos

Facilities

Non-smoking throughout
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff (Anika, Ain, receptionist)
Clean and comfortable rooms (reported by multiple guests)
Convenient location near town and food options
Good value for money / budget-friendly
New hotel in Chow Kit area (mentioned)
Cons:
Severe night-time noise from traffic and motorbikes
Only one power outlet in rooms
Lift frequently broken / lift outage causing cancellations
Rooms not soundproof; hear other guests
Parking is far from hotel
Some rooms lack windows; weak water pressure
Inconsistent staff behavior (some reports of unfriendly reception)
Difficult to find hotel due to lack of external signage

Categories

Cleanliness
1
Multiple reviews describe rooms as clean and comfortable (e.g., 'clean and comfortable', 'biliknya cantik dan bersih', 'convenient, clean'), though occasional issues (toilet floor puddling) noted.
Service
1
Service is frequently praised (Anika, Ain, receptionist, 'staff here is so friendly'), but there are a few reports of unfriendly reception staff and one inconvenient incident with a broken lift causing cancellation.
Location
1
Location is convenient and near town/food, but several reviews complain about severe night-time noise from traffic and motorbikes (noisy until 3–5am), reducing location comfort.
Room Quality
1
Rooms are described as clean and comfortable by some, but issues include only one plug point, thin walls (poor soundproofing), uneven toilet floor causing puddles, and some rooms lacking windows.
Amenities
1
Guests report limited amenities: only one power outlet in rooms, broken lift on multiple occasions, parking far from hotel, weak water pressure, and no visible hotel signage.
Value for Money
1
Multiple comments call it a budget hotel and 'worth the money' — reasonable pricing and basic facilities make it good value for budget travelers despite shortcomings.
Food and Beverage
1
No direct mentions of hotel food or beverage service; guests only note proximity to external food options.
Overall Experience
1
Mixed overall experience: friendly staff and clean rooms for some, but noise, limited amenities and at least one cancelled booking due to a broken lift created inconvenience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 00:48

Property Description

Discover the perfect blend of comfort and convenience at Swing & Pillows - Chow Kit Road, Kuala Lumpur, ideally situated in the vibrant Chow Kit district.

Prime Location
Enjoy easy access to the best of Kuala Lumpur, with popular attractions such as Bank Negara Malaysia Museum and Kuala Lumpur Convention Center just minutes away. Revel in the cultural richness as major landmarks like Islamic Arts Museum Malaysia and Pavilion Kuala Lumpur are within your reach.

Comfortable Accommodations
Relax in our air-conditioned rooms, each thoughtfully designed with a seating area, desk, and flat-screen TV to ensure a cozy stay. Enjoy the privacy of your own bathroom while staying connected with complimentary WiFi available throughout the hotel.

Exceptional Service
Our dedicated team is committed to making your stay memorable, providing warm hospitality and personalized assistance to cater to your every need.

Book your stay at Swing & Pillows today, and immerse yourself in an unforgettable Kuala Lumpur experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jahan • couple • fi
7
Pros:

Location

Cons:

Stuff behavior.

2026-04-12 • via Nuitee
S
Saïd • solo_traveller • fr
10
Pros:

Absolutely perfect, nothing to complain about. Unbeatable value for money in KL. Anika, the receptionist, is very kind, accommodating, calm, and professional. Thank you!

Cons:

Absolutely perfect, nothing to complain about. Unbeatable value for money in KL. Anika, the receptionist, is very kind, accommodating, calm, and professional. Thank you!

2026-04-09 • via Nuitee
S
Sergi • solo_traveller • in
7
2026-03-27 • via Nuitee
A
ABDELHALIM • solo_traveller • fr
9
ممتاز
Pros:

جيد عموما.

Cons:

ضجيج الدراجات النارية ليلا.

2026-03-26 • via Nuitee
N
NpaiZ • solo_traveller • my
7
2026-03-25 • via Nuitee
A
Ahmed • solo_traveller • gb
4
Pros:

Decent location and close to MRL and LRT stations.

Cons:

There was an ant infestation in the room and cockroaches in the hallway. The bed and towels were a bit dirty with hair on them. Only 1 lift and it's slow.

2026-03-25 • via Nuitee
R
rooney • couple • my
10
Pros:

Good

Cons:

Good

2026-03-22 • via Nuitee
F
Feby Bella • solo_traveller • my
7
2026-03-18 • via Nuitee
S
Serhii • solo_traveller • ua
8
2026-03-18 • via Nuitee
N
Noor Aini • couple • my
7
2026-03-12 • via Nuitee
J
Jang Lobbo • couple • my
10
2026-03-12 • via Nuitee
J
Jang Lobbo • couple • my
8
2026-03-11 • via Nuitee
M
Muhammad Amirul Haniff • solo_traveller • my
8
2026-03-10 • via Nuitee
H
Hossam Mohamed Ahmed • couple • my
10
2026-02-13 • via Nuitee
A
Alyana • couple • my
10
Pros:

Great stay... Especially thanks to Anika.

2026-02-12 • via Nuitee
Z
ZAIDI • solo_traveller • my
3
Cons:

Staff not friendly

2026-01-29 • via Nuitee
Y
Yusoff • solo_traveller • my
5
2026-01-26 • via Nuitee
R
RIZA HAZRIN • couple • my
7
Pros:

nothing but Ain was wonderful. super friendly

Cons:

one plug point in room and nothing else, toilet floor is not all level same hence cause puddle or mini flood in toilet

2026-01-23 • via Nuitee
J
JER HEH • solo_traveller • my
5
For a budget hotel near the city metro, this hotel provides convenient, clean, basic facility.
Cons:

Too Noisy at night time till 4am as motorists roaring across the road Raja Laut. If you are not an easy-sleep person, you might consider more quiet & peaceful accommodation in KL. To gain the good sleep & rest, I would like to pay more for other choices of hotels in KL.

2026-01-22 • via Nuitee
A
Azhan • solo_traveller • my
5
Pros:

Near town...easy to find variety food.

Cons:

3am -5am to noisy motorbikes and car is racing..can't sleep well.

2026-01-19 • via Nuitee