Dancenter near Stoke On Trent former Holiday Inn

Hotels
2 Macon Way , Crewe , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location / close to station
Friendly, polite and helpful staff
Comfy beds / mattresses
Some clean rooms reported
Good breakfast reported by a few
Cons:
Poor cleanliness in multiple reviews (dust, smoke smell)
No heating in winter / heating issues
Breakfast problems: cold, uneatable or not served
Unexpected parking charge
Noisy nights / late-night guests
Isolated but severe report: incorrect address / property not found

Categories

Cleanliness
1
Multiple guests reported dust, smoke smell and generally poor cleaning in some rooms, though a few reviews noted rooms as 'extremely clean' — overall leans negative due to recurring cleanliness complaints.
Service
1
Staff are frequently described as polite, helpful and pleasant; however there are isolated reports of no reception interaction at checkout and refusal/no staff for breakfast. Overall service sentiment is more positive than negative.
Location
1
Several reviewers praised the location (close to station, convenient, good location). One review reported a misleading address, but the majority highlight location as a strength.
Room Quality
1
Beds/mattresses were often described as comfy, but issues such as no heating, noise until early hours and need for refurbishment reduce the room-quality sentiment.
Amenities
1
Frequent complaints about lack of breakfast service, no heating in some stays, and unexpected paid parking indicate amenity shortcomings.
Value for Money
1
Some guests call the hotel good value, but unexpected parking charges, poor breakfast/amenities and reliability issues lower perceived value overall.
Food and Beverage
1
Multiple reports of cold or uneatable breakfast, refusal to provide hot breakfast, and lack of breakfast facilities outweigh isolated positive comments about variety.
Overall Experience
1
Reviews are polarized: many enthusiastic comments about staff, comfort and location contrast with very negative accounts (missing property, no heating, poor cleanliness). Averaging the mixed but often-strong positive staff/location impressions yields a net positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-05 08:42

Property Description

Discover the perfect getaway at Dancenter near Stoke On Trent, a charming property nestled in the heart of Crewe.

Comfortable Accommodations
Our guest rooms offer a serene retreat, featuring air conditioning, flat-screen TVs, and private bathrooms with modern amenities. Select rooms even provide cozy seating areas for relaxation.

Exquisite Dining Options
Indulge in delightful cuisine with our à la carte and Full English/Irish breakfast options, served fresh to kickstart your day. Enjoy the inviting ambiance of our on-site restaurant and bar at any time.

Convenient Location
With easy access to local attractions such as Trentham Gardens and Delamere Forest, explore the beauty of the area while enjoying our dedicated hospitality.

Don’t miss the chance to experience comfort and convenience—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MarkS51 • family_with_children • gb
10
2026-03-19 • via Nuitee
R
Roland • couple • gb
1
2026-03-16 • via Nuitee
L
Le Gall-Roberts • solo_traveller • gb
7
2026-03-11 • via Nuitee
A
Andy • solo_traveller • gb
8
Everything good about the hotel except parking charges.
Pros:

Great location. Comfy bed.

Cons:

Having to pay £8.99 a night parking.

2026-03-03 • via Nuitee
L
LAWRENCE • family_with_children • gb
10
Lawrence Carlos
Pros:

I liked everything. The rooms were extremely clean, the mattresses were very comfy. Just too good to be true!

Cons:

When I was checking out, I would have wanted to tell someone that I had left so that he or she can verify that I had left the room in the condition it was supposed to be. I found it weird to just leave without seeing anybody at the reception. All in all the hotel is the Best! The word 'Best' is an understatement.

2026-02-26 • via Nuitee
C
Carolanne • couple • gb
1
2026-02-11 • via Nuitee
C
Christian • family_with_children • gb
6
Cons:

You could smell someone.had smoked.in the room. Don't think they know what a duster is, loads of dust everywhere and could have been a bit cleaner. No facilities at all to get breakfast, as they couldn't get anyone to sort food out, so just the bedroom and no breakfast which is really not exceptable for a hotel. However ther is a McDonald's right out side.

2026-02-09 • via Nuitee
G
Gillian • couple • gb
1
2026-01-31 • via Nuitee
P
Pete • couple • gb
1
2026-01-28 • via Nuitee
G
Gillian • family_with_children • gb
8
2026-01-22 • via Nuitee
B
Bert • solo_traveller • gb
6
Cons:

In proximity to Crewe train station

2026-01-20 • via Nuitee
B
Barry • couple • gb
8
Good value.
Pros:

Breakfast was very good, a variety of options to choose from.

Cons:

Parking! A fee required not mentioned when booking.

2026-01-19 • via Nuitee
P
Paula • couple • gb
1
Shocking, does not exist and even the number is for a different hotel
Pros:

This hotel does not exist! Locals had never heard of the dancenter hotel either

Cons:

This hotel does not exist! Locals had never heard of the dancenter hotel either, address on booking.com took us to an industrial park and there was no Hotels just a veterinary hospital

2026-01-19 • via Nuitee
A
Amy • extended_group • gb
1
No Heating, take your money but you'll freeze all night.
Pros:

No heating and given no refund

Cons:

No heating and given no refund and wasnt informed. This is a basic amenity in January in the UK. Disgusting.

2026-01-15 • via Nuitee
F
Farai • couple • gb
1
I didn’t even stay there at all and the company couldn’t even refund me my money at all because the property was so disg
Pros:

Worst hotel l have ever seen in my life. Very very very very disappointed.

Cons:

Nothing was likeable in that property worst ever property in the entire worldwide

2026-01-05 • via Nuitee
A
Alasdair • family_with_children • gb
5
Pros:

Value and clean room

Cons:

Breakfast was uneatable, cold sausages served from a rust heating tray (not warm)

2026-01-04 • via Nuitee
A
Andrew • couple • gb
1
Served cold breakfast and refused to provide a hot breakfast
Pros:

Nothing

Cons:

Everything

2026-01-03 • via Nuitee
I
Iboroma • couple • gb
5
Pros:

The staff

Cons:

The room

2026-01-01 • via Nuitee
A
Adelina Vieira • couple • gb
10
2025-12-31 • via Nuitee
T
Teresa • solo_traveller • gb
8
Pros:

Close to where I needed to be. Everything I needed was available.

Cons:

A bit noisy and cleanliness atention to detail could have been better.

2025-12-30 • via Nuitee